Sequence Of Restaurant Service II Steps Of Service In Restaurant

1) Greeting and Seating:
• Guest should be greeted and welcome with recognition, and should be helped with their coats and bags.
• All guests are welcomed at the entrance.
• Guest is greeted warmly.
• Ask guest name to acknowledge them.
• Use guest name at least twice during the conversation.
• Offer choice of seating.
• Table setting are adjusted to the number of guest.
2) Menu Presentation service standards:
• All Beverage menus should be clean and in good condition.
• Menus should be at least 2/3 languages.
• Menus must be presented to guest opened, Present menu in the guest table and open the first page.
• Must have non-alcoholic option in case hotel have the license to serve Liquor at Restaurant.
• Always point to any recommendation or house favorites.
• Inform the guest that you will take their order when ready.
• Maintain eye contact and approach at the appropriate time.
3) Order Taking Service Standards:
• Staff should have a warm smile and polite attitude, Approach guest table within 10 seconds whenever they need to order.
• Always prepare a note pad and a pen.
• Be attentive at the guest table.
• Offer recommendation.
• Always repeat the guest order.
• Inform guest of the expected service time.
• Estimate the serving time.
4) Point of Sale key in Procedure:
• Double check all the keyed in order before sending to kitchen.
• Barman should serve the drinks with the specific POS ticket.
• Key in order into the POS system accordingly.
• If any wrong order key in, look for the assistant manager or above to void it immediately.
• When barman gives the drinks to the waiter it should be with the POS ticket.
5) Order Delivery Service:
• Waiter reviews the order and put on the tray.
• Quality check by every staff.
• Acknowledge the guest 2 steps before approaching the table.
• Offer to pour beverage.
• Leave the table by saying: “Is there anything I can assist you at the moment?”
6) Handling Bills and final settlement:
• Ensure the bill is accurate, Always Double check the bill before presenting it to the guest.
• The bill is presented in a company bill folder and pen, Retire from the table and stay within the vicinity.
• Recover the check and means of payment.
• Thank the guest and process quickly.
• Payment should be done in 4-5 minutes.
7) Guest Departure and Fond Farewell:
• Thank the guest by name and bid farewell to all members of the party.
• Help customers leave their table.
• When assisting the guest, ensure ladies first.
• Always says: “Hope to see you again.”
• The table should be reset immediately.

[@Zaman_yusuf]

Hospitality sirf guest ke liye khubsurt hoty hai staff ke liye nhi guest ke liye 5 star food aur staff food dal chawal sabji😒😒😒😒😒

[@Hoteliergyan]

“Hospitality is simply an opportunity to show love and care” - Julia Sugarbaker

[@mckipalassebaddukadeo6559]

great

[@AJAYSINGHRP]

Thanks for the detailed info

[@Rijwan_143]

Thank you for a great knowledge ☺️

[@bilalakhtar9346]

Sir main Years sy As A waiters hu laykin sb kuch practical sy he sikha hai aj apki video dekh kr bht kuch seekh gya hu Thanks A lot Sir

[@hotelmanagementguru4162]

I am glad my videos are helping you people. Thanks for the lovely feedback

[@AnuradhaSRai]

Tomorrow is my interview wish me a luck guys🤞

[@md.arifkhan3130]

Best of luck dear...
Aaj mera v ek interview tha restaurant Mai as a waiter post mai

[@worldwithsana]

@@md.arifkhan3130 select huwe. Kye

[@filltheform7149]

@@md.arifkhan3130 कैसा जॉब है भाई

[@karimkhan3455]

Kal mara b test hai as a front desk

[@rjshandle]

Dedicated post ,salary would be much higher I think 😢

[@akfftopointto1790]

Thanks, it was useful video

[@shraddhachhari1438]

Thank you for sir such a great knowledge i will do hotel management in hospitality department after complete 12

[@shreeram7404]

Thank you so much for the restaurant😊

[@fakherzaman7024]

Where is repeating the order after taking order

[@her_locallens]

I have restaurant management exam today. Thank you i think i can do well now. This video is so helpful.😊

[@ajitdravid]

Muje job chahiye

[@pkjohal]

APko job mile restaurant Mai Kya?

[@shuvoahmed6109]

Tnx u sir for ur great Video.

[@shahidjatt4856]

It's very very osm sir👍🏻👍🏻👍🏻👍🏻Thanks for giving us and explain us f&b service 😘😘

[@hotelmanagementguru4162]

You are most welcome shahid

[@hotelmanagementguru4162]

Kindly send me your resume at [e-mail]

[@ST_Subodh_Crazy_Vlogs]

Good idea sir 👍👍👍👍👍

[@pramodpramod4272]

Nice video.

[@letslearnenglish0789]

Amazing👍👍👍 video

[@samjhana123sth2]

always thanks sir

[@7seasgulfjobs]

Great job Sir

[@its_mesiddhartha9107]

Osm video,but Sir in fine dining restaurant serves all beverage like dissitild & fermented .
If yes the beverage service done by sommelier & also bar steward .b/c servic of beverage all knowledge about alcoholic & non alcoholic. It's not possible for restaurant steward .
Pl's kindly give me answer .

[@masterop3202]

Thank you so much sir for services information😀👍

[@tusharsapkale5690]

Thank you so much sir me aj apki teaching ki wajh se 2 month me steword se captain bn gya sir. Thank you so much sir.

[@hotelmanagementguru4162]

Thats good news.
Happy for you. Keep sharing the information

[@omnamashiva3592]

Hello

[@hotelmanagementguru4162]

Yes Mr Sagar how can I help you.

[@basudev6691]

mai 10sal se hotel me job kar rajs hun but mujhe english bolne me broble hota kya aap mukhe help karenge sir

[@ajaysinghthakur7774]

Appke no milege

[@AnkitKumar-th1ee]

Aapki video dekhkar mujhe achcha Laga aap bahut acche se service aapane sikhai isko dekh kar mujhe bhi aise hi karna hoga thank u sar

[@raojunaid6059]

Nice 👍

[@Kidcurdi]

Thank you Sir for sharing the knowledge of hospitality management we really appreciate you from Blu family ❤😅

[@reaction.on.topa3]

Which course is best for abroad job hotel management or tourism management

[@jumamasaba3095]

Thank you sir for up loading these video l will assessed next week sir for my course in tourism and hospiticity

[@mayasahu4889]

Kai se be aap etan jaldi sir ji mujhe bhi bana hai

[@gyanurawat6380]

Awesome video keep it up...

[@hotelmanagementguru4162]

Thanks Mr Rawat..

[@ankitkashyap7491]

Good idea sir 👍

[@rajrawal2821]

Good job sir wating for new video...

[@hotelmanagementguru4162]

Thank you Mr Kumar for your feedback.

[@anilpahal5337]

Nice information sir

[@husenattar1897]

Best explain

[@dcrambishwasray8765]

Nice video

[@jaykishanjagannathbujare508]

Excellent sir thank you so much 💟

[@hotelmanagementguru4162]

You are most welcome

[@tapaskumarshee6115]

Thank you so much 🙏🙏🙏🙏

[@hotelmanagementguru4162]

You are most welcome...

[@sarwarkhan6380]

Thank you

[@GaneshSharma-uz1xt]

Thank sir knowledge ke liye

[@mohitdubey134]

Guest ko table ke upar baithna hai
Waah guru moj kr di😜🤣☝️

[@creativevlogreaz3527]

🤭😜😄

[@Aqibshareef6gmail2626]

Thank you so much sir ❤❤❤

[@user-bs7ub6mm9b]

❤ super information sir

[@maheswarinayak6662]

Thank you sir ji kal hamara practical ha 😊i am proud of you mara tarafa sa very very Thank you sir, see you next time😊❤❤..🥰🙏🏻🙏🏻🙏🏻🔥

[@hotelmanagementguru4162]

I am glad that meri videos aapko help kar rahi hain.
Keep sharing the knowledge with others ☺️

[@maheswarinayak6662]

@@hotelmanagementguru4162 sir you are god for me🙏🏻🙏🏻🙏🏻😊💜💯50/50 marks aagya, Thank you thank you so much sir❤️😊💯

[@Janutmg]

Thank you sir today my interview very very thanks sir most help full video 😊😊😊😊😊😊😊😊😊😊😊🙏🙏🙏🙏

[@MDShahjahan-kg3nj]

Good idea

[@arkv6450]

I khow it's to important n noticed . N tq you to 1 by 1 cliarly . Tq you so much🙏

[@cutyrani5999]

Thank you sir

[@saoodahmed3350]

Thank you so much sir

[@balaramdhali2618]

Nice explanation ❤

[@elvisambrose119]

I hope you have an idea of how the hospitality industry is being treated as of today, it really disappointing although we give the best customer service, hospitality has not been given priority whatsoever. You will realise these things later in your career. Air hostess, do you know who an air hostess is and what is her job, meet an air hostess who has really worked for an airline and she will explain what it is to be an airline hostess. New comers to the industry may think it's all glamour, your sadly mistaken, I would rather start my own small business than spoil my entire life time. Best of luck.

[@Aaquib133]

Sab Hass Rahe He Sir 😂

[@zwrgroup2176]

Thanku sir for share very very helpful tips..

[@sukantasahu5763]

Thank you sir for your video

[@hotelmanagementguru4162]

You are most welcome

[@nandlalkannoujiya6690]

Thank u for knowlage sir

[@htmsuman6614]

Thank you sir. 👍👍

[@hotelmanagementguru4162]

You are most welcome dear

[@vivekchaturvedi4056]

Thanks sir🙏🏻 so giving these info. About f and b dept❤️

[@andrewmara3482]

Jamaniii nmechoooka😂

[@emmythakur5782]

You are best teacher

[@hotelmanagementguru4162]

Thanks dear..

[@brokegameryt]

Ooo nice sir I like it

[@hotelmanagementguru4162]

Thanks

[@abubakkarsiddiq1919]

Very good

[@user-qh9cz1fw7e]

Good jobs🎉

[@hilalkhan-yw9cb]

This is waiter responsibility what's he is showing great job sir

[@arbazmalik7798]

Very nice sir

[@RakeshKumar-tu6oc]

Good discipline

[@chinuvishe9516]

And thank you so much sir

[@hotelmanagementguru4162]

You are most welcome

[@tahirakram4601]

do u guys supply man power also?

[@sanjaychoubitkar3423]

Very nice

[@dnyaneshwarpatil9173]

Nice explanation

[@keshavpariyar2119]

Tomorrow is my interview please wish me a luck 🤞 guys.

[@Sanjay__choudhary]

Sir bagal wali jnnn mare li😂

[@yambdsunuwar]

Thanks for information. To Waiter

[@kedarkamble8168]

Supper sir ji

[@RashidKhan-to9rn]

Nice sir je

[@hotelmanagementguru4162]

Thanks

[@royalherovblog987]

Bahut achha kam kar rahe ho sir

[@hotelmanagementguru4162]

Thankss

[@mangeshsavita83]

Sir Ap mujhe ye bataunge kya ki cruet set ko hum agar usko alag alag kr k kya bolte hai plz tell me sir

[@itsozit5356]

Could anyone tell me where this restaurant is locted??
Anyone please....i would be very much grateful

[@mohamedrafikanwar2181]

Thanks for this vedio we don't want to go for study in college nice explanation

[@DipuKumar-bu7db]

How many types of food service?

[@bloggingbasics1014]

Very helpful 👍

[@hotelmanagementguru4162]

Thanks

[@umeshchander9389]

Nice

[@laxmipriyasahoo4519]

Tq so much sir ❤

[@Khantechguru]

Sir desert sweet k liye plate bad m rakhni hai kya ,ya fr desert lo dinner plate me hi dege ,help me

[@YKSK96]

Superb

[@hotelmanagementguru4162]

Thanks 🤗

[@arqamkareem4967]

Thanks for this knowledge sir you are a great teacher 😊🥰

[@hotelmanagementguru4162]

You are most welcome dear

[@suntalitamang3597]

Nice 👍

[@hotelmanagementguru4162]

Thanks

[@riyask7479]

iam hotel managamet dane okk

[@pkjohal]

@@riyask7479 AP Kya kaam karte hai

[@AdarshKumar-tu2hs]

Sir aapk kaun se collage meh padate ho

[@somanathdas4546]

Sir... I am a student of cls 10th and my third language is Tourism and Hospitality. Due to lockdown I can't attend our practical cls. Bt in this I understand many things.. thank u so much sir

[@hotelmanagementguru4162]

You are most welcome dear. Keep sharing the knowledge with others also

[@surajbangera953]

Marega🤣🤣 hm liya tho

[@neerajpatil6653]

@@surajbangera953 Toh fir Kya karneka Bhai tu he Bata

[@surajbangera953]

@@neerajpatil6653 acha course dekh

[@sandeepbisht445]

@@surajbangera953 😂😂 itna v such nhi bolna hota bhai 😂😂😂

[@buntysharma5619]

Nice sir

[@kamalgiri531]

Thanks sir good information for f/s b service

[@hotelmanagementguru4162]

Always welcome

[@firojsaikh69.]

Sir thank you for great knowledge. But one is missing. Finger bowel. After completing the main course eait . You have asked to guest finger bowel required. Then serve the desert. Then clearance for the cover. You prantance after mint. Then you have for guest asking for Bill please. Then you have to print the bill. & Bill & feedback from put in the table. After completing the payment process. You have wish to the guest thanks for coming....... Outlet. Thank you for visiting again.

[@AksharaJain]

Jitna customer Se Achcha behaviour rakhoge utna customer se enth paoge😂😂

[@ushabhatia3861]

Good job

[@hotelmanagementguru4162]

Thanks Ms Usha Bhatia

[@zahidsharif5433]

Usha

[@banothvenkat3267]

Its very usefull thankyou sir

[@hotelmanagementguru4162]

You are most welcome

[@rajputff1954]

Nxt month my interview for Mumbai 😊

[@ArmanAnsari-hl3zl]

As a waiter can do like that?

[@ganeshsawase8355]

Thank you so mach sir

[@hotelmanagementguru4162]

You are most welcome

[@rajatkumar7326]

Gud teaching sir ji miss u

[@hotelmanagementguru4162]

Miss you too Dear Rajat.

[@raikhalings1062]

Thank you for a good knowledge

[@hotelmanagementguru4162]

Thanks for the feedback

[@VijaySingh-br5sq]

Ttii

[@surajdhiwar6569]

Good motivat video

[@hotelmanagementguru4162]

Thanks for the compliment

[@mukeshpant6309]

धन्यवाद सर वीडियो बहुत अच्छा है लेकिन एक बात पूछनी थी फिंगर बाउल कब देगे।

[@tofikraja8465]

Good idea sir

[@hotelmanagementguru4162]

Thanks

[@Koushik6369]

before taking order you need to ask food restrictions or alargy please

[@hotelierknowledge7535]

Nycccc

[@hotelmanagementguru4162]

Thanks vishal...

[@acollectionsofrealevents8337]

niceeeee