Third time i use the rescue service. Not once has it been able to recover my data. It's a pure marketing scam. Period. My last drive just stopped functioning with 7 tb on it. No fall, no surge, nothing. And yet, they could not retrieve a single bit of data. Well that's not really surprising at all. Do you know how much it costs to actually get your data back using pro service? For a 8TB like mine, no less than 2000 euros. Do you honestly thing they would endorse that kind of service for a mere 100$ (price of the HD) including the returned refurbished HD? Seriously? Come on. It's a marketing trick. No more.
It's called "insurance" buddy! 99.8% of their drives sell without ever failing, paying multiple times over for the 0.2% of times they have to spend their resources to provide this service -- their insurance company pays up and going on probabilities their premium probably isn't that high... Don't waste time trolling, we can all tell you just want to hate on the brand for some reason.
This is quite a good analysis of the service, thank you! It's good to know that you can buy it retroactively if it wasn't a part of the initial purchases of the drives. I have a whole bunch of Ironwolf drives I am considering it for.
Keep up the amazing videos and content my man! I ended up buying a Synology NAS for the first time ever based on your videos! I’ve still yet to set it up so I’ll be checking out your video for that. Thanks again for everything you’ve done; it’s lovely to see someone talk about their passions with such enthusiasm :)
Glad to watch this! Hopefully it helps me my second seagate IronWolf drive has failed within a year, both were less than 1 year old. Currently working out whether customs duty charges from Netherlands to Australia are worth it
Can vouch for seagate took my 5tb 2.5 inch external drive that failed took 1 month they paid for all postage and I got it back with 95% data back on a free 4tb drive and a new one back that I'm now using lol. It's fucking awesome I won't buy any other drives while they offer this
It really sounds like an awesome service, but what about availability? Because I was not able to find what countries it is covering. If anybody has a link, please reply.
I had a HDD external 14 TB Seagate with the data recovery. Warning to all. It failed and Seagate was not able to recover the data and has not replaced the drive as they stated they would do. I will never buy a Seagate drive again.
Thanks for warning. They do specifically mention on their website that in case of failed recovery attempt, they will destroy your hdd or return it back to u upon request. They won't replace it with a new workable drive like a warranty does. Remember people, always read the provided information carefully.
I just put all of my docs and photos on a 4 tb drive and went to get the rest of the photos off of my phone and onto it and it won't mount suddenly. so stressed out. your video is giving me hope because I did purchase the rescue edition with data recovery services. fingers crossed 😢
What if you have a 16 tb drive that failed how is that recovered? how long would it take to download 16tbs of data? i have done gigs never TB's. Excellent teacher. I learned a lot.
I think you may have misinterpreted their statement of "95% success rate". I'd wager they mean: 95% of the time, we are successful in recovering the data. 5% of the time, we are unable to recover the data. Not, we average a 95% data amount recovered per drive. I think 95/100 we recover the drive. 5 times out of a hundred, we just can't do it.
That 95% success rate might also be aggregated across all their customers. So, 95% of their customers get their data back, while 5% get nothing. My guess is it's a combination of all the things you mentioned and the above.
Third time i use the rescue service. Not once has it been able to recover my data. It's a pure marketing scam. Period.
My last drive just stopped functioning with 7 tb on it. No fall, no surge, nothing. And yet, they could not retrieve a single bit of data.
Well that's not really surprising at all.
Do you know how much it costs to actually get your data back using pro service? For a 8TB like mine, no less than 2000 euros.
Do you honestly thing they would endorse that kind of service for a mere 100$ (price of the HD) including the returned refurbished HD? Seriously? Come on. It's a marketing trick. No more.
It's called "insurance" buddy! 99.8% of their drives sell without ever failing, paying multiple times over for the 0.2% of times they have to spend their resources to provide this service -- their insurance company pays up and going on probabilities their premium probably isn't that high...
Don't waste time trolling, we can all tell you just want to hate on the brand for some reason.
This is quite a good analysis of the service, thank you! It's good to know that you can buy it retroactively if it wasn't a part of the initial purchases of the drives. I have a whole bunch of Ironwolf drives I am considering it for.
Keep up the amazing videos and content my man! I ended up buying a Synology NAS for the first time ever based on your videos! I’ve still yet to set it up so I’ll be checking out your video for that.
Thanks again for everything you’ve done; it’s lovely to see someone talk about their passions with such enthusiasm :)
Glad to watch this! Hopefully it helps me
my second seagate IronWolf drive has failed within a year, both were less than 1 year old.
Currently working out whether customs duty charges from Netherlands to Australia are worth it
Nice video! Haven't heard you talk about the customs duty import taxes you have to pay; do you have any insight into this?
Can vouch for seagate took my 5tb 2.5 inch external drive that failed took 1 month they paid for all postage and I got it back with 95% data back on a free 4tb drive and a new one back that I'm now using lol. It's fucking awesome I won't buy any other drives while they offer this
It really sounds like an awesome service, but what about availability? Because I was not able to find what countries it is covering. If anybody has a link, please reply.
I always tell people to keep away from Seagate and if you do go with a back up system software to USB or cloud just in case
why do you tell them to keep away from Seagate? What is wrong with Seagate and who do you recommend instead ?
I had a HDD external 14 TB Seagate with the data recovery. Warning to all. It failed and Seagate was not able to recover the data and has not replaced the drive as they stated they would do. I will never buy a Seagate drive again.
Did the mention any reason for not providing with the replacement?
This is why you should always have you data backed up in more than one location.
Thanks for warning. They do specifically mention on their website that in case of failed recovery attempt, they will destroy your hdd or return it back to u upon request. They won't replace it with a new workable drive like a warranty does. Remember people, always read the provided information carefully.
I just put all of my docs and photos on a 4 tb drive and went to get the rest of the photos off of my phone and onto it and it won't mount suddenly. so stressed out. your video is giving me hope because I did purchase the rescue edition with data recovery services. fingers crossed 😢
What if you have a 16 tb drive that failed how is that recovered? how long would it take to download 16tbs of data? i have done gigs never TB's. Excellent teacher. I learned a lot.
I think you may have misinterpreted their statement of "95% success rate". I'd wager they mean: 95% of the time, we are successful in recovering the data. 5% of the time, we are unable to recover the data. Not, we average a 95% data amount recovered per drive. I think 95/100 we recover the drive. 5 times out of a hundred, we just can't do it.
excellent
I've been seriously considering getting into data recovery. I'm just not sure how to find customers who aren't friends who want it done for free lol
That 95% success rate might also be aggregated across all their customers. So, 95% of their customers get their data back, while 5% get nothing. My guess is it's a combination of all the things you mentioned and the above.