Banking While Black: Doctor Sues Chase For Denial Of Service Over $16K Check From Employer |
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- čas přidán 28. 08. 2024
- In Texas, a black doctor has filed a lawsuit against Chase Bank for racial discrimination for refusing to deposit her check or open a new account for her.
Dr. Malika Mitchell Stewart wanted to deposit a $16,000 check from her employer. Associates at the bank began to question her age, occupation, and the check's validity, ultimately denying her service.
Here to tell us more about this humiliating experience is Dr. Malika Mitchell Stewart and her attorneys, Paul Stafford and Justin Moore.
JP Morgan responded to the incident saying: "We take this matter very seriously and are investigating the situation. We have reached out to Dr. Mitchell-Stewart to better understand what happened and apologize for her experience."
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Imagine going to deposit a 16,000 check and then actually walking away with a 1,000,000 check. Because racism. SMDH!
Boom baby!!!!!
The bank played a stupid game. I get the feeling that they're about to win a stupid prize.
Faaaccctttss!!!!!
Damn shame smh
Those bank employees including the bank manage who stood behind this nonsense should be fired! Periodt.
Proud of this Doctor who didn’t just “sweep this under the rug”.
Outing racism like this can only bring to it to white and black people that Chase isn't where your money needs to be. If a bank refuses to open an account for this black woman, it should be on every media.
@@jacquelineneely2100 it would have been great if this had gone viral and the black community decided to pull their money out of Chase Banks across the country .
Chase Bank messed up big-time . As a white person I think it's rotten they treated this young lady in such a manner and they were not professional ...to say the very least .
Thats a lot a change to sweep under a rug, LMAO, ok its Friday so am just kidding about that part. The woman will get way more than the $16,000 from them for their stupidity. I would have told that person to their face you will be paying way more than the check is worth when my attorney finish dealing with you for violating federal law. And oh by the way I am going to make sure I go to the media, after i get his or her business card so I can put their name out there. After all they will be named in the law suit which will be public record. Karma is a biach.
@@tonyrebel63 pretty much
@@angeledwards1028 they been racist since the slave days
I had a teller at a Chase Bank in Des Moines, Iowa ask me "what does a boy like you do to get clothes and a car like that?" a few years ago. I ended up closing my accounts, and later, left the state. For anyone wondering, I told the $15/hour teller, "medical school, and I'm 53, I'm not a 'boy.' We get to vote, own property and everything!"
....riiiight.
YESSSS!!!
We get to vote, own property and everything!" 😆🤨😉
15/hour teller, so funny
There's always one mediocre pink face in the comments that says "nuh-uh" when discrimination is brought up lol
This happened to me (a black woman) this week in Texas. My check was rejected for days for mobile deposit. Then blocked for further attempts for mobile deposit with the message that the "security certificate" was not valid. When I called 3 days into rejection, I was told that I didnt hsve enough money in my account to cover the check if it was not valid. I was told to go into bank where the branch had the right "to refuse" to deposit it. So I dont know why they wanted me in branch. I told the CSR it was discrimination to refuse to accept my mobile deposit and tell me to go into bank. This meant that I dont have the mobile deposit service available to other customers. After the call, the bank took one of my attempted mobile deposits and approved it and just held money. So my bills are late and I have been assessed fees I couldnt afford to pay.
She is black, professional, a doctor, intelligent, and pretty. They wanted to belittle her and make her feel less than. They wanted to let her know she is still black, even though she has those attributes and credentials. That is some kind of prejudice that they don’t even want Black Americans money. God will be your vindicator.
Truth spoken right here! 🖤
I know what your saying but being Black is not a detriment..
Most likely, they believed because she is black there is no way she can be a respectable doctor and earn this kind of money.
She so pretty, but she look like a racist.
She is absolutely gorgeous she's beautiful pretty is an understatement.
Soooooo exhausting! I was a bank teller lifetimes ago and there is always a way to verify a check during business hours. People like this get-off on putting Black people through unnecessary obstacles.
Low life racist white supremacists are found in all segments of society, even banks.
@@corneliaculler9568 America is full of racist.
Levon, I was a bank teller as well. The bank could've call the clinic and the bank in which the check was drawn on and verify that the check wasn't a fraud. I hope she gets a lump sum from her lawsuit. Sadly Chase Bank is probably still treating black customers this way.
Thank you
So exhausting.
For foreigners to understand, going to the bank as a black or brown person in America is like a foreigner going through immigration at a US airport: there is tension, unease and an irrational feeling that you have done something wrong.
Thanks for the context.
Remove brown from the comment, they ain't your damn friends so stop including them.
I dont know why after 400yrs black people cant come together and create thier own economy, businesses, and government, and break away from white people, instead of saying get out and vote Democrat like roland says, which haven't got you nowhere in the decades you been spewing this crap
What a load of crap. Been going to banks my whole life and never once saw anyone being mistreated.
@@mohamedgoldstein5565 met too, I'm ethnically east african with middle eastern passport and have been always treated with respect. Some tellers make simple small talk to know me as a customer like if I'm student..etc but that's it
As a white person the closest Ive come to this is being treated very poorly by a bank employee who apparently thought my County check was Welfare. It was actually Child and Spousal Support I refused to ever be helped by him again I cannot fathom what others have endured
Look at them, both young!!! A Dr. and an attorney… proud of you guys 🤩!!!
OK!! Same thing I was thinking 🙏🏾
Black excellence in action. We out here. They both getting paid from this racism. Makes my soul happy 😂😁
That's cool , but that is of no relevance. My Indian people in the UK have risen to very high professional positions ( a few possible future prime ministers even ) despite extreme racism from whites. And we will support low paid workers with the same passion as we support those on huge salaries.. everyone is equal to us. I think, no disrespect to you, that's what set Indian and black people apart. Indians believe in people, while most blacks, sadly, only believe in position and status.
@@user-tk7kz1fl2r So you say most blacks only believe in position and status and you Indians believe everyone is equal. Hilarious. Care to explain the Caste system?
@@user-tk7kz1fl2r shut up!!you do not speak for an entire race not even your own !speak for your fucking self ,in my opinion you seem like you are about status ! You are about thinking because you are a certain race you can be above another!Duck tape your mouth and take several seat in the back. Someone send praise to young people doing good and you here finding ways to undermine that zip it🤐
Never beg any bank to keep your money. You’re doing them a favor, not the other way around. They will make more interest from your money than you will.
True. And never let them dictate what happens to your money once you deposit it with them.
Ok so she should accept this typ of discrimination in 2022 not want to even be proper as with white people
They dont keep that same energy
When they get called on it
Ok so how is she suppose to cash her freaking check? 🤷🏿♀️ She would have to carry the check somewhere so she can cash it 🙄.
@@C2G2
JP Morgan Chase is not the only bank. Instead of trying to prove to them that the check was authentic, she should’ve gone to another bank. She wasn’t trying to cash the check; she was trying to open an account using that check as her first deposit. Filing the lawsuit is the right thing to do. If she wins the lawsuit, she should deposit the proceeds in a bank that treats her like she’s the customer.
In California, that bank manager would have been arrested because this kind of discrimination is against the law.
My husband had the same racist problems, and we complained, and they just called us and apologized only. This particular bank chase always seems to give us a problem, so I go to another branch and avoid that one. I hope you win and beat them.
The fact that she felt like she had to explain herself to them . Is SAD
Correct. Money is still green. Right?
That's usually normal for us. We're not supposed to have anything.. smh
@@twosons9245 and we are not suppose to be a doctor with 16,000 dollars which is not a lot of money.
@@HomeEduSchool You’re are right, but some feel like they do have the right
@@twosons9245 Well they better get used to seeing our faces. More and more black are becoming educated.
I was a bank teller in college. This is beyond racist. When someone comes in with a large check to cash or deposit it is typically put on an automatic hold. The funds are verified during that holding time. The bank employees were being the evil racists they are. I hope she gets what she is suing for plus additional punitive damages. Because these bank employees were jealous of this beautiful black woman’s accomplishments, they cost the bank a lawsuit and probably lost their crappy jobs.
Nicely Stated!
I was a bank teller years ago as well and a hold was always put on large checks for new accounts.
I so pray that they were let go; and told in no uncertain terms by Chase Bank that they would not tolerate their clients to be treated in such a degrading manner thenI could see the bank as being
Non complicit.
I agree love
Well said! Well, I am honestly looking for more smart and genuine way for short term investments, any tip?
Banking while black, shopping while black, walking while black, driving while black, laughing while black…
I, like millions of others are sick of seeing this crap!! I hope she sues and wins!!
Plain and simple, they didn't want her business.
Banks can definitely verify funds from a check… this is ridiculous.
Straight BS
Yes because money launder
It's crazy, America is out of control with racism.
Today in banking is not check verification. Bank can take the check and hold for 2 business days.
@@derbywinner6316 Longer than that... they hold funds up to 10 bus days
I have gone through the same when I first graduated. I'm a year away from my PhD in Forensic Psychology and Applied Behavior but I was hired, sign on bonus of $7500 went through the same with Wells Fargo with 2 tellers.. The bank manager actually stepped in and looked at the tellers like they are idiots... Long story short they both were fired and I have a few apologies from HQ... It's so ridiculous because there are so many things that they can do to check my check!! I guess they don't understand that black women are educated too!
So true
Swynsasy , I'm sorry that you had to go through that at the bank .
As a white person I can tell you this is not just appalling for black folks hear about it ... there are a number of us that don't like this kind of rotten behavior .
@@gardensofthegods I really appreciate you for saying that.. 2 of my friends, white, they blew up more than I did!! It does mean so much to our community when those outside have our backs and is an ally.. It really does mean a lot!! 💖
Wells Fargo is legit a bad company. I've only heard bad things about them.
Congrats on your amazing accomplishments and I wish the best in the future. Nothing good to say about Wells Fargo though
The Dr. should have called her lawyer as soon as the bank started asking her questions.
I'm a retired IT manager from a large bank. The first questions were valid. Because of money laundering laws questions like what do you do, where is the check from, and other personal informamation is required. However, that information is to help the teller investigate if money is possibly illegal, not whether or not a check is fake. As mentioned in the video, the teller could have called the issuing bank or business.
Additionally, I can tell you as a white dude, any checks over a couple hundred dollars are deposited on a hold until they are validated and cleared by the bank they come from. So, their argument that they won't even try to deposit it because they think it is fake is total BS. I worked in a few industries in my IT career, and believe me, the banking industry is among the worst. Insurance companies are probably the only places that treat people worse than banks. Also, the bigger the banks, the worse the experience. Local credit unions are normally a better place to bank, if you can get hooked into one.
And then not all credit unions are good. We left one after banking there for years after they screwed up our account and said it was our fault. I told them that if they do not fix it; my wife and I are leaving their credit union and so will many members of my family. I did not tell them this, but I worked for a very large business and had face to face contact with many people each day and I can tell people I know not to bank there. They finally fixed the issue but with no real apology so we left anyway and love the credit union we are at now for over 20 years.
Dear Lucius McCray: It must be nice to become a doctor, understanding the throughgoing aspects of wanting near perfection -- then have a cloudy understanding of others who want to be just as meticulous.
Yep agree on credit unions, smaller...usually people focused.
There is always two side of the story. Love to hear from the bank. Maybe she was rude to the banker for questioning the check and took offense to it and starting mouthing off to the teller. U know when people have high achievement they think the own the place and start being condescending to other people.
@@unclevizzynot everyone that is educated is rude. I have met more uneducated people being rude then educated. Not sure where u from or your education level. But this is not right even if she got upset she had a right too. How about u get treated less then human and see how u feel. Everyone knows banks put holds on checks so this could of been a easy task. For you to not see wrong in this shows your level of common sense.
Proud of her for speaking up, we need Texas to change.
Way to stand your ground Sister
Texas to change ? You mean chase bank ?. Chase bank does not represent Texas. I'm proud Texan
Frfr
I love Texas as one of the more affordable states to raise a young family, but men, the lack of diversity and the level of discrimination is an eye opener to how behind America is in achieving racial equality. And guys, white people are not the only one to blame.
@@benmt424 It's Texans that are working at these banks. I love Texas as a state, but as a southern state, the level of discrimination is on a different level. You probably haven't experienced much of it because you are part of the majority.
This story is about a banking worker hating on the fact that a young black woman could roll in with a big check. They literally could not believe it to the point they knew it had to be fraudulent….. that’s some bs…
I saw your point as well.
Exactly
And the fact that they have probably done this to others and nothing was done! Especially the Indian lady who is a minority herself. How dare she act like this towards this hard working citizen! BYE CHASE!
They'd probably do that to anyone who walks in with a check that big. Pretty sure banks also report all deposits in excess of $10,000 to the IRS.
Exactly what it was💯
This happened to me in OKC a couple years ago. I was actually trying to withdraw a couple thousand dollars, nothing major, was treated so nasty, and denied accessing my money all together. Roughly 15-20 minutes after leaving the bank, I received a phone call from the manager apologizing. The crazy thing is, I’ve been banking with NF since 2013 and had never experienced such poor customer service and foul treatment.
Those employees should get fired.
This is who they are, this is who they have always been.
Proud of you queen. Hit them in the pocket Hard
Yes Ma’am!!! Give them all you got! F there apologies!!! Moral of the story, don’t put a dime in Chase
DAMN right.
@Phuc Hong LOL, you coming on here AS IF, you were some sort of "ally". ANY, REAL Black person could tell you. That racist are in BOTH parties. MOSTLY in the republican party. But you TRIED to act as if you aren't here for any suspect reasons. FAILED!!!!
@Phuc Hong White supremacy is their only religion and political party
@@robertalexander3067 Amen don't give your money to people places or things that treat you like shit we work to hard😦😦😦😦
Lmaoooo..a fake check…so basically they were in their feelings because sis is a whole Doctor with a check in the amount of half their salary… yeah ok…I pray that she receives 1 million plus for this foolishness…
Yes Tequisha, yaasssss
YES! Make they money funny and they change strange. Get Em QUEEN!
Pretty much I,know a bank teller , yeah they don't make that much
As a 64 year old white male conservative I am with you, sue there asses off.
Who the hell would try and deposit a fake $16,000 cheque. SMH
This young lady 's demeanor is very professional . I hope she wins...
She's a real doctor. And, I believe, married.
Makes me proud to see beautiful young brother and sister being a Doctor and a lawyer. 👍 Wish you success with your lawsuit.
C's and D's still get degrees.
I so proud 💜 of this young lady that she
didn't brush this Off!
GURL, I know right? I’m proud of her too. I believe God gave her another calling, not just as a Doctor but now as an Activist!
And….Doc here ain’t no angry black victim either, she’s an educator fighter!
Oh please she has no privilege to brush this incident off when she had worked her ass of to obtain her medical license to call herself a doctor 🙄. So of course she is going to Sue because this will hurt her reputation as a doctor.
She should get paid. Fuck them
Why would she brush it off when the scam is working ?
After she sues the bank she gives half the proceeds
to the teller who discriminated against her and everybody wins.
She a fake doctor with a fake check my homie
Wow. Having previously worked in a bank and responded to many, many phone calls to verify funds, it is an extremely easy thing to do. This situation was completely unacceptable and never should have happened.
Exactly!
Bank compliance training 101- “what is your age”” is a no no!
It's obviously it has nothing to do with the cheque
Yes, never worked in a bank but as an experienced bank customer. There are certain questions I’ve never been asked never, the way she was! I’ve had to leave my check in the banks for several days especially openings new account and sometimes depositing a few thousands of dollars.
EXACTLY!!! I used to do it all the time when I worked for the bank.
This whole incident was a shame and a disgrace. I hope this honorable, lovely, intelligent woman gets justice!!!
How do you know this wouldn't have happened if she were white?
@@louis5555gmailit wouldn't & you know it you ain't never heard a white person being Turned down trying to deposit a 16,000 check🤣🤣🤣🤣
@@cantgetrightlife , the sky is blue .
@@louis5555gmail yeah I know Truth butt Hurts don't it Water is Clear also 🤣🤣🤣🤣🤣
@@cantgetrightlife , so you believe bad things never happen to white people, correct? When you are white, you don't get disappointed, you don't get turned down for jobs, you never get turned down for a promotion, you never get fired, you never get attacked, you never get shot. You believe all of that, don't you ?
I used to work at a clinic and had to get change and cash to top up the till every few weeks. And on one of my visits this lady did the same thing and looked me up and down and asked me “why do you need all this change all the time? “What do you do for a living?” “How old are u?” The woman must have thought I was a stripper or something but regardless of what I do for a living or what I want to use my money for they have no right to inquire squat about me! I’m paying to use ur services and when I ask for my money give it to me.
After hearing about this story. , I immediately closed my account , took my funds elsewhere ., and I hope others will follow.
Thats good, I was thinking about opening up one them, but hell no.
I’m going to bank black
Exactly! Just move Your money!! Simple, just think what would happen if millions of people did this!!
@@ericamoore7128 it's power in numbers...they'd definitely feel the effects if millions of black ppl closed their accounts with them...DEMAND and TAKE RESPECT ✊🏽✊🏽✊🏽
Seeing this story, I'm pulling my money and closing out my account.
I'm so glad the lawyer and the doctor stood their ground and file a case. Good luck to you both.
Something similar happened to me but a bit different. I deposited a check I got at retirement but bank was closed before I had a flight so I deposited it at atm. They rejected it and caused me several overdraft fees and to date the trying to make me pay those fees
@@housebyr1 I will not be banking at any chase bank. Take your money out of these banks. I'm so sorry that happen to you. Thank you for sharing. Have a great weekend. 😭
Roland made the point that they could have simply frozen the funds for a few days. Aside from racism, this is basic incompetence.
Did any of you black race baiters listen at the end and hear she didn’t even have an account at chase. Y’all make me sick. Black women are the most racist group in America. Martin ain’t nothing but a damn women anyway.
Best way to fight fascism
This is sickening. Good luck with law suit.
I was a Bank Fraud Investigator for the then Wachovia Bank, Charlotte, NC and also for JP Morgan/Chase, Houston, TX.. It is true that whenver a check is presented for $10,000 or more, bank personell are trained and directed to be suspicious of those amounts and the check be placed on hold via the verification process. Mr. Martin you are correct, they could have contacted the fraud diivision, placed an initial hold on the check, and/or verified the check through the routing number and account number. Now as an employee of Chase I was treated horribly by my employments superiors because I complained and commented on how they handled customers, especially people of color; it was unfair. As I did my job I observed so many inconsistencies when it came to people of color. I was terminated by Chase and they stated that my performance was lackluster. This was in 2011.
They dont care how many degrees we earn, we are STILL looked down upon. The struggle is REAL!!!
Yes black lives matter, nobody gets it
Exactly!
You can make 10xs more and they STILL feel the need to look down on you for NO good reason!
Yup. They still call an educated black person a n*****. Smh. I’ve been looked down upon for having multiple degrees.
Right, smh Typical B.S.!!
I think that's awful, she worked so hard to become a doctor and is treated so poorly. I wish her the very best x
b/c its racist texas...if she was white, they would have pulled a chair, offered her coffeee. Full stop
Believe it or not, once your black in America or other non black countries...black experience this discrimination all the time because the world is brainwashed with Black is bad and white is good then all the others must hold the tail of the whites. Skin color, savagery, wealth and education has allowed societies to maintain classism and hierarchy that can easily be dismantle. i never looked at anyone to be less because once the blood and soul leaves our bodies, then we are just corpse.
Negativity, and Racism, does not care how hard she's worked, or what she went through to get There!! There is a Devil. That devil does not want any humans to get along, or come together, or even just to be honest and hospitable to each other. I Pray God help us to see who the real culprit is. This thing is so much bigger than us HUMANS.
@@cynthiarizer4790 That devil is a race of sub-humans. The fact that you don't know that is why he's been so successful in mistreating you for at LEAST the last 500 years! 😒
Why does it have been awful because she is a doctor? The treatment should be the same for all. Anyone should be treated equal no matter their titles or ethnicity. I would expect to be treated equally even if dressed as a tug.
Am I stupid, I am Australian, You go to the bank, open the account, deposit the cheque & the bank informs you the funds are unavailable until it is cleared. No harm, no foul!!!
Such is the stupidity of racism. I haven't seen a dumber human than a racist...except maybe a racist religious fanatic
Why people bank with Chase is beyond me... Aside of systemic racism, their savings and checking accounts are the weakest in the banking industry. No one should be banking with them...PERIOD! Please do your research to alternative banks for checking and savings, so many great options out there.
Keeping these companies accountable is the only way to see true change.
IT HAPPENS EVERY STEP OF YOUR LIFE, FROM EMBARRASSMENT OVER PHONE TO IN PERSON.. ITS TOTALLY COMPLICATED TO DO BUSINESS WITHOUT ISSUES WITH COMPANIES ANYMORE! WOW ITS NOT OUR ISSUES IT'S THEIRS, WHY AM I OR WE, DISTURBED IN OUR EVERYDAY LIVES???
That's the truth about the Race issues and America, hate of Black people.
Sue their asses into Financial OBLIVION!
True change? You sound like an F'n democrat.
Down with the machine!
That is absolutely rediculous and wrong on so many levels. This was unacceptable behavior. Sounds like a lawsuit to me folks.
I'm sorry this happened to such an intelligent person who deserves respect.
I remember a case where a young, black female doctor responded to assist a passenger in a medical emergency during a flight and the steward(ess?) didn't believe she was a doctor. As an old white guy I find it sad that stereotyping still exists never mind the horrors of systemic racism. I can't apologize for other people being idiots, I can only say that there are many of us white people who get hurt (and embarrassed) when we see these type of stories.
👍😔
❤❤
Christian you speaking up along with the content of your comments are EXACTLY what we need!!! Please continue to stand on the side of change and NEVER feel the need to apologize for the ignorance of others. 🤗
CHRISTIAN LATINO the Colonizers and Conquistadors have got you also believing there is such a thing as race, and black and white people? There is only ONE race of people, the HUMAN RACE. There are just thousands of different groups of people today. Everyone in the world is a COUSIN and WE are ALL Descendants of AFRICA, no matter what we look like today or what tribe we come from, or what cultural groups we identify with today, everyone worldwide is a descendant of the FIRST AFRICANS from the creation of the WORLD.
@@brianmcgeeserrano4393 That might be true and I get your point but it really boils down to individual responsibility. I wasn't raised by colonizers or conquistadors. I grew up with a racist father and a mother that didn't know she was racist. I was 10 when I met and hung out with a black kid for the 1st time at the peak of civil rights in 1968. I remember a friend coming over after school and my mother saying "you didn't say he was colored", she thought I was being modern, I thought I had a fun friend to play with. For many years I was in the army and mixed with all kinds of people from all over the country. My need to 'not hate' is my driving force toward equality for any reason.
I'm a dentist and had the same thing happen to me about twelve years ago over a $10,000 check. This occurred before Instagram and Twitter.
They actually called the police but I demanded that they give me the check and I left.
I called and eventually spoke to the regional manager of Chase and all I received was an apology.
All they had to do was call the other bank to verify the funds.
It's absolutely ridiculous that this is still happening.
...and what gets me is no one ever wanting a check cashed--just wanting to deposit!!! That's how you know it's racism!
You should have sued them.
I wouldn’t use any facility that had a problem with me trying to deposit my money!
Do you still bank with chase ?
Are you black?
This kind of situation is so ridiculous. The obvious way for the bank to handle it is get her information, deposit the check and put a hold on it while they verify whether or not it is legitimate.
You be strong Doc. It's the seed of doubt that erodes a person's self-confidence followed by fear that lingers causing damage to your trusting those in your community.
This is absolutely unacceptable. I hope justice is served.
I hope the doctor is able to pay all of her student loans and build the life of her dreams with her settlement! Those tellers deserve to lose their jobs. Black people should not have to endure this type of racial profiling!
@@judyk2987 agree!
If you feel this way, please do something about it. Comment on Chase Bank's Facebook page. We all need to.
It will. And typically race discrimination suit are so difficult to win but these banks makes it almost a slam dunk. And once they pay her, they will continue to practice the same thing.
Same thing happened to Johnny Cash decades ago. He tore the checks up and they knew exactly who he was.
He’s right: the bank is not particularly sorry for their actions, but are only sorry that they got caught and exposed. PR damage control. No one will be found to be responsible, but some underling will still be terminated.
Exactly
You said it exactly !!!!! Sorry They G Caught !!!
Probably the guy in the mail room who had nothing to do with it...!!!!
This bank seems to be embroiled in a lot of racist cases
They shouldn’t settle for anything less than firing all three employees that she interacted with
Similar thing happened to the director of Black Panther, he ended up being handcuffed for trying to withdraw money from his own account
This is getting out of hand already I feel so bad for my black brothers an sisters because this is normal behavior for these banks. We need to do somethin
I need to move my money from Chase as well. Shameful, I’m standing in solidarity with you!
Did you move your money?
I was thinking the same thing but then again I kind of knew they had questionable practices before I even opened my account 7 years ago.
@@pzbartender1574 I worked for them for years and I have never experienced this behavior, now when I stated working for Wells Fargo, it was totally racist, from the customers to the teller and the manager. The tellers used to make comments about mexicans when I was around expecting me to join in and I told one of them that I bet they did the same thing when I was away from them.
@@kymberlipomerants5520 oh yeah I definitely knew Wells Fargo was when I use to have to cash my child support checks there back in the day. But JP Morgan, I knew had questionable practices when I use to be a financial advisor and bankruptcy counselor.
Chase misapplied four of my mortgage payments and attempted to foreclosure on my
in 2017. I'm still fighting to save my house.
I hope she's awarded many millions, i'm so sick of this kind of shit. i would not be so patient and graceful as these folks are!
Chase is the worst bank in the business for personnel account holders. Why would anyone want to bank there is beyond me. So many fees its ridiculous, In the past.
Unbelievable, Go get them girl!!!
I’m proud of the doctor and her attorney.
Yes ,I’m proud that she pulled the race card .it’s sad that a black woman with a degree can still be a low life .
This is awful, I’m a long time Chase customer. They should be ashamed of themselves. Definitely looking for a new bank.
Yeah, right.
Yeah Chase is shit.
This isn't a policy of Chase. That was those individualis. I used to work for Chase. I think it was more about her looking young who happened to be Black and that weave is torn. Oh yes, Black had something to do with it because my Aunt lives in Houston and they have quite a few Black Doctors in that area and successful Black People there. Whens l go to Houston, I stay with her sometimes and that area is filled with successful Black People. They were just messing with her and if the check was a good, what difference does it make she wasn't trying to cash it. She was trying to deposit it and even if she were ghetto, these young people have money. They all are on the internet making money and small businesses. My niece is a hair stylist and she is only 22 years old and she did a wedding and got paid $8,000 for doing the hair. So these tellers were probably just jealous because black people were not supposed to be making that type of money BUT there's no need to withdraw your money out of Chase because this is not a policy of theirs. I have worked there and they have black people in upper management everywhere in the state.
@Mia Yancey Definitely do that. Or better yet, I'd go with a credit union if I were you. I left Wells Fargo a few years ago and haven't regretted it since. My mother followed suit.
I will be canceling my chase account today
I guess the banker is too stupid to figure out that a doctor can easily afford a high paid lawyer, and high paid lawyers can squeeze every penny out of the guilty suspect.
This is really really sad how we are constantly being discriminated because they do NOT want us to be great!
And that's why they keep writing CHECKS
The word for today is love…. Keep on loving girl
Or maybe it's the massive amount? That lots of people try to pass off bad checks with large amounts? Just stop with trying to make everything about race. It's getting real old. No one is trying to stop you from being "great." Stop making excuses. You know who I see who do actually become great? The ones who don't make excuses.
I do everything online, I avoid customer service scum as much as I can.
@@aewtx You sound "privileged" ! All they had to do is VERIFY but they CHOSE NOT TO SO IT SOUNDS LIKE RACISM TO ME!
They knew she was who she said she was! Beautiful, articulate, intelligent, and professional! They knew! Great that she sued them!
Omg!! You probably were bouncing checks all over the place .Stop playing the race card .it’s sad that you were brought up with so much hate
Holy mother of god Dr. Stewart is gorgeous! I’m so glad she is holding the racist $15 an hour bank tellers accountable.
Blatant racism, simple as that. Who are they to discriminate against her and not believe that she could be a doctor and especially the Indian employee. There for the grace of God....
Those tellers, managers (or whatever they were) must've wanted to get fired.
@Anette C, God has hardened their hearts, now we soften their behind back pockets.
The Road To Reparations.Then Convert to Gold, the world's true currency.
Fire them wont change a thing. Get your own damn bank!
Exactly 💯 ASAP
They are white supremacist as employees,,chase Bank is a corporation and not a racist person,people are racist and chase needs to deal with them..
@@DavidOwenWard EXACTLY! Stop begging for acceptance. There are plenty of places where white people do good business and there are plenty of black owned businesses. Give your business where it's appreciated. Hell, banks are horrible overall. Credit unions are much better.
They made an executive decision based on "their feelings" and not protocol. To flat out refuse to do what a bank is supposed to do is nuts.
white ameriKKKa.
Exactly, all they needed to do was follow protocol. Feelings and personal bias have no place in business period.
It was this young lady's fault. How dare she confuse these people by being black and a doctor with money!
@@MrZlathan3 Right! And that's just what it be like! They're like, "No. This just can't be right! We know she stole the check, the name, the whole identity!" 😔😒
@@ElleMarieF23 It's a glitch in their matrix. It disrupted their whole world view and sense of reality. And what confirms what you're saying about the mentality: that "this just can't be right" -- is that in case after case they consistently make the accusation and call law enforcement without even bothering to simply confirm the validity of the check! One would think that they would at least learn to *act* unbiased and cover their ass by checking.
I'm one of the lucky ones that doesn't face this discrimination, and so sick of this garbage. We are all people that deserve to be treated with respect. Banks have been doing this and show no signs of stopping.
No there's no apology she was a victim of racial discrimination they profiled her as a black woman as a criminal their profiled it ain't no excuse you suing them you got the constitutional right to sue these racist people
So true!
I believe EVERY SINGLE SOLITARY WORD SHE SAID about Chase! I have closed my checking accounts and quit working there months ago because of the things we were trained to do dealing with other customers. I believe her!
What were you trained to do? 👀
@@veelastname lol I want to know too
We're listening!
Racist chasist smh
LMFAO! What a bunch of bullsht. Over the last 6 years, I must have deposited over 600K into my chase account, and I can't get any blacker. Yes, 600K. I'm an stock investor and trader. Stop playing the fk'n victim and go get yours.
Their upset that this young African American women could actually earn this amount of money....jealous.
Of all the banks that I have done business Chase has been the most inflexible in all sense of the word.
I canceled all my credits cards with chase and any affiliations. Chase doesn’t even give you your money back if you have been scammed. This is the worst company ever and I’m glad she’s suing them.
Thank you Sydney!👏🏾👏🏾👏🏾
Scammed or ID Theft???
Lol! you got scammed sweetie, that ain't no one's fault but yours.
Join "The Black Achievement Fund
In Australia we have very strong consumer Law that protect the card holder and they are not liable to absorb the loss due fraud. My friend in Malaysia had fraud perpetrated on his card and the laws are so weak he had to wear the loss, but that happens in third world countries.
Black and brown folk,stoptalking, take our monies and deposit in black banks and promote them, Roland educate our people on banking black. We can make a difference
Yeah fuk them...
Stop with all this black and brown. One of the bank worker was an Indian.
@@butchfils9464 theyre VERY RACIST
@@butchfils9464 Exactly! Not sure if she meant South Asian Indian or Native “Indian”, but either way both groups exhibit extreme anti-Blackness in their communities. I would even dare to say that the most anti- Black people I’ve ever dealt with were always South Asians & East Asians. Natives I never experienced anti-Blackness from until I started visiting my husband’s hometown in Arizona and came to realize that Navajo are *very* anti- Black. Literally had to go full goon with this Navajo man that called me ugly Black bitch and slapped me out of nowhere. We beat the breaks off his ass, but still…..
Anyway, Black & Brown my ass! I’m Black and those folks ain’t got a thing to do with me.
@@meloise1696 exactly.
I never understand why these banks don't call the bank attached to the checking account... who will, in turn, contact the check's original owner? Why go straight to accusations?
This is why I will not be using Chase in the UK. People need to vote with their feet.
I agree vote with your feet and speak with your wallet.
Dump Chase. Go for a credit union or black owned bank.
what black owned Bank? 😳 name some
I used to bank at patelco credit union and they wouldn’t accept a $70k check from a lawyer I wanted to deposit. They physically refused to touch it even though the lawyers contact info was on it to verify its validity. I took my money out and closed my account later that same day
@@lindahines9380 one United Bank is a black-owned bank,. First Choice Credit Union, Alameria Bank, Brookland Federal Credit Union, Brookly Cooperative Credit Union, Carver Federal Savings Bank, Carver State Bank, Harbor Bank of Maryland, Citizens Trust Bank, Optus Bank, First Independence Bank.
@@wiredup886 exactly, my family have always bank black!! I don’t understand why baby boomers/gen-x act as if they don’t exist
@@lindahines9380 🤔 waiting too
If ever faced with this situation...I can only hope I would be as calm, poised and professional and this Doctor. You just never know how you will react in the moment. I commend her!
They dont use Banks...normally.
No money No banking
Who is "they"?
Thanks for this reporting Roland. Chase Bank should be held accountable. This is totally racist. I hope her lawsuit is successful.
Thanks for sharing.
So the update here is that the doctor and Chase reached a settlement. I'm happy to know that these guys 'won" their lawsuit, in effect. I will never give my banking business to Chase now.
Thank you for the update!
I pretty much feelme way about chase too they won't give me a credit Card their excuse is you don't have a long history with us because I open up in March.
Thanks for the update!!
What happened to those employees?
These people should be retrained or even put on leave.
I used to be a teller and banker for two large banks. It is NOTHING to call the bank that is on the check and verify everything they need to prove legitimacy. This was definitely racially motivated.
Exactly, or hold the funds until the check clears.
I agree ! cheque verification is a very easy process.
Boycott chase - I’m moving my banking business elsewhere
Why not call her Employer or etc.?
We need to once and for all pull money from these institutions. Money is the only thing they respect. You can't force someone to stop being a racist.
I agree! Navy Federal is good. WSFS is good.
They've never had a $16000 check of their own in their lifetime, so there's no way possible she has one.
Right lol
you got it ...they were wrong and that bank will probably end up being sued
Yup. People get jealous.
I used to work for JPM before it took over chase and ran into JD in the elevator at 60 Wall St. I said "good morning". He just looked at me and rolled his eyes. I'm not black but I am the next best thing to it - Latin.
i dont think i would deny her ANYTHING :)
Id he jumping through hoops to solve her problem as a white man.
So the bank never called the employer? That’s infuriating! I hope this woman wins everything in court! I work in healthcare. My boss goes so hard about her employees since we work with the public. She won’t let anyone bother us. If this happened to me she’d be like, where’s the bank? Give me 15 minutes. 😂 My boss don’t play about her people!
That's because she's a scammer, the bank made the right choice, if she didn't like it take your ass somewhere else.
@Jessica THIS CHICK IS RUNNING A SCAM, CASHING FAKES CHECKS.
@@readynow12345 Your hood is showing🤔🤔
@Jessica your hood is showing too!!
I pray for the DAY to come for a boss like that. I Thank God for her for you.🙌🏽
All they had to do was call the business who gave her the check. The legitimacy of the business and their verification would have been enough.
Some banks would have put a hold on the check so due diligence can be done to verify the check.
That's what the bank should have done. Put a hold on the account and verify that she works there and is the money in there account too.
Agreed, but unfortunately, the bias is so deep, that they think multiple players are in cahoots, meaning, even if they had called the issuer, they're thinking they're in on a scheme as well. In their heads no matter who they called, somewhere, somehow, someone is in on a fake check.
So brainwashed and backwards. Her success threatened their reality.
@@florastewart7920 exactly. Couldn’t deal with it so they tried to belittle her
This is obsurd and sickening, as a white male in my mid 50's, it's heart breaking to know this is happening in our beautiful country, some of the people I respect most are black, when something like this happens, it make us all look bad and it happens more than you know, a lot of people that face this situation will let it slide, props to you following it up, for what it's worth, I'm sorry for this incounter, you seem like a very intelligent person and you're conducting yourself with pride and dignit,, I'll apologize for all of us.
Why is ANYONE wanting to do business with Chase ? Crooks.
chase bank proudly serving the KKK! in every state?
I was just discriminated against and called a fraud yesterday by a Hendricks Mercedes Benz sales manager in charlotte, nc. The sales manager also called the police and banned me from the property. And all i was doing was completing the payment transaction paperwork for an contract that was signed by another manager prior agreeing to sell me a car.
This has really gotten out of control. But at the same time, it has been going on forever. Nothing has changed.
Don't despair. 30 years ago, I went to the local Merc dealership in Hove (U.K.) and was treated with utter contempt. I brushed the dust off my feet and left the place. 8 years later, I went back to the dealership and there seemed to have been a change of ownership. I was treated with respect and bought my first gorgeous convertible Merc.Since then, I have always been treated like royalty. Great management and staff. Naturally, I've bought all my cars from them ever since.
I am so sorry for the things you are experiencing.
They " agreed " to sell you a car. ?
Mighty white of them. !
@@FragGenA k
Oh yes! I, too wanted to purchase a suv and was called by the salesman to come and test drive , I was quoted a price. My husband later went to pick up the car and saw a newer more expensive 450 same year less miles and still under warranty he got the car for 10k less than the car just his purchase was newer! he’s white and I was not with him.
This is why we should work towards opening and owning our businesses.
A medical degree STILL doesn't get you in the door because of your color.
Shameful, very shameful!
Correct.
It is because we are trying to get into the wrong door. We need our own banks. And it is a message worthy of making the extra effort to spread every time we get the opportunity.
Getting into the banking business is super expensive - but you can always join a credit union. At credit unions, the customers own the bank. You'll get better customer service, better interest rates, and lower fees. Some even offer financial planning/investing services.
We could start our own but seeing black men are so in love with white women their wives would still be over our business 🤦♀️. This is why we need to keep black families like every other culture does.
I find it disgusting that people have to use things like degrees to condition their acceptance! You are HUMAN, you ought to be treated as such, no matter what schooling you did or didn’t get.
I just saw this video. And at this time I'm trying to get my deceased mother's money from Chase Bank. Their giving us the run around and Roland I could use your help!!!
This could all have simply be avoided if the employee had gone into another office and called to validate the check. The deserve what they get!
Sounds like terrible training or should I say, lack of training?
@@donfss5088 Yeah....that's what it is. 🙄 What are ya'll so afraid of that ya'll can't figure out who the devil is?
@@futurefind674 What are you talking about?
@@donfss5088 Oh, I thought you were black, sorry...lol.
Imagine a bank teller/s looking down at a Dr. 🤷♂️
You have grounds for discrimination. The bank should have called to verify the check.
This happens way too often. This has happened to me at Wells Fargo and Bank of America. I look back on it and wish that I had filed a lawsuit. I honestly don't believe that these things are corporate policy. It's the racism of the employees, and the actions of the employees are the responsibility of the corporation. Racism is real and should always be addressed immediately.
The employers should be sensitizing their employees about these things, I'm reading about too many of these incidents.
WF and BoA too?? Damn!
That's why we shouldn't use Banks anymore and use credit unions especially local ones and I guess the only way to use a bank that's something that's Internationals use something like chime or something cuz these banks are just terrible in every f****** way
I wish it wouldn’t happen in future but you will probably get the opportunity to in future
Me too
Here we are - 2022, and the same old crap is occurring. I hope that Dr. Mitchell-Stewart is successful in her lawsuit (and also her career).
Yes, I saw this one last year. Unreal
I remember going to chase bank, and the white people inside all looking at me like something was wrong with my skin color.
I’m so happy for her, this is a blessing disguise. Them student loans about to paid off. If she wins the lawsuit Dr. Mitchell-Stewart will be good.