Trust & Credibility - Creating a Culture of Credibility

Trust & Credibility - Creating a Culture of Credibility
Based on…The Speed of Trust - Stephen MR Covey
The Trust Crisis
A recent study conducted by British sociologists David Halpern reveals:
• Only 34% of Americans believe that other people can be trusted.
• Only 36% of employees believe that their leaders act with honesty and integrity.
• Over the past 12 months 76% of employees have observed illegal or unethical conduct on the job.
The following percentage of students acknowledged cheating to get into graduate school.
• Liberal Arts Students - 34%
• Education Students - 52%
• Medical Students - 63%
• Law Students - 63%
• Business Students - 75%
Family Crisis
• Family Crisis is the launching pad for future personal and relational issues. If unresolved they can define your future.
• Unresolved issues haunt people and all too often lead us to perpetuate the problems in future generations.
Credibility
• Credibility is the established reputation that people perceive of us based on observations over time. It is the amount of trust and respect you accumulate from others based on their experience with you.
• Credibility is never on your own terms, but rather on the terms of those whom you influence. You cannot determine your credibility; you can only build or destroy it by your behavior and actions toward others.
The 4 Cores to Credibility:
Integrity - includes honesty (telling the truth and leaving the right impression), congruence (walking your talk), humility, and the courage to do what is right.
• Everyone is looking for a hero that they can trust; a person of integrity that they can cling to for stability, a cause to stand for.
• People can only be fooled for a time, integrity flaws always come to light when under pressure. When integrity disappears, trust evaporates.
Intention - includes your motives, agenda and what drives you. Agenda grows out of motive. It’s what you intend to do or promote because of your motive. The agenda that generally inspires the greatest trust is seeking mutual benefit (you want others to win).
• A person driven by pure motives will never fail to have loyal followers.
• People see right through selfish motives; however, the selfish are blind to their own appearance and will always end up alone.
Competence - is the talents, skills, knowledge, capacities, and abilities we have that enable us to perform with excellence. Some are natural and some developed.
• People appreciate a person who has honed their craft and displays talents that lead to excellence.
• Excuses will buy some time, but after a while a person without the means to perform with excellence will be left behind and replaced by someone who can.
Results - What is your track record?
Becoming an accomplished person takes much time and perseverance. You must have the ability to identify the goal, refuse distractions and move in a laser like direction to completion.
• A person who gets results will always be sought after.
• A person with excuses will be left behind.

[@johnlange8729]

Title: Credibilitiy? Thought you would want to know, before you lose credibility.

[@joelsmith12368]

Thanks John