DON'T Accept Returns! Until you Watch This...

Your buyer isn't happy and they want a refund, what do you do? Figuring out how you handle refunds, returns, exchanges, and cancelations is something you should do before you make your first sale. When selling on Etsy, you will need to set up your Etsy return policy so your buyers are informed when they make a purchase. As an Etsy beginner, you might not know how to do this. In this video, I show you how to set up your Etsy policies for returns and exchanges in the Etsy Shop Manager. I also show you how to process a refund on Etsy and how to cancel an order on Etsy.
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Chapters
00:00 - Intro
00:39 - Should You Accept Returns, Exchanges, or Cancellations in your Etsy Shop?
03:13 - How to set up your Returns & Exchanges policies on Etsy
04:36 - How to process a Refund in the Etsy Shop Manager
08:10 - How to process an Exchange in your Etsy Shop
08:51 - How to Cancel an Order in the Etsy Shop Manager
10:54 - Important things to consider when deciding on your Returns and Exchanges policies
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Etsy for Beginners Series: If you are new to Etsy and you are trying to figure out what to sell on Etsy and how to make money on Etsy this series is for you. My goal is to share Etsy tips that you can use to open and run a successful Etsy shop. I cover everything from how to open an Etsy shop, selling on Etsy for beginners, Etsy seller tips, how to make more sales on Etsy, how to list your items on Etsy, and how to ship orders on Etsy. I also like to share fun Etsy Vlogs that let you see behind
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[@marooka]

11:05 is helpful

[@user-uu6cl1xd9x]

You explain this so easy to follow and consider your options. Thank you so much for this valuable information.

[@cathychats]

As a non us citizen I was always perplexed how US stores were handling returns. They were the reason why customers are rotten spoiled.

[@sleichel]

Just found your channel. Your content is excellent!!

[@shawnshalest_hws]

Thank you so much 😊

[@MikeandLizzy]

Your videos are great! So informative. I also love that you’re very well spoken and easy to listen to. Thank you for making these videos.

[@shawnshalest_hws]

Thank you so much. ☺️

[@pamelayoung8634]

yes love this channel too thank you,

[@citybloomstreasures]

I do, in Spain it's forbidden to have no cancellation or return...I follow the low

[@shawnshalest_hws]

That's a very good point. In some places you are required to have Returns and Cancelations. Can you tell me what your laws say about custom items?

[@kucingkurus973]

my shop doest accpet return or exchange on a custom order costume, but if im willing to do it who's gonna paying for the return shipping from buyer?

[@shawnshalest_hws]

In my shop the buyer pays for return shipping, unless we made an error.

[@no_one12389]

Hey shawn I am from India and
I wanna sell products in different countries like usa and worldwide so that I can make profit and I am only 16 I am in desperate need of money bc I need to move out but I don't know what to do and how to do I am just sooo lost