Hi Jeffrey, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!
Hi, Esi Oduro. please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!
Hi AA Batteries, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!
I got mine as a Christmas present from Sam's club. I'm using mine today for the first time. How do I clean it when I'm finished. I have a dish washer that I also got for Christmas. Thanks
Hi, Tammy Downes. Allow the appliance to cool completely before cleaning. The Grill Plate, Drip Tray, Collection Pan, and Glass Lid can be placed in the bottom rack of the dishwasher or washed by hand. The base unit can be washed by hand with a warm, damp cloth and mild cleaning liquid. For a more thorough cleaning of the base unit, remove the Electric Fan. Always be sure to wash the Grill surface after each use to remove any grease that may have accumulated. To keep grease from dripping outside of the base, always ensure that you are using your Grill on a level surface and that the Drip Tray is completely clear of food particles.
Im wanting to buy the big one that shows the temperature but it's nearly impossible to find it. How do I order it? This one is nice but I want the XL version.
Hi Kathie Bendinelli, the smokeless technology works by using the fan and filling the Water Tray with 2 cups water. If you do not use enough water in the Water Tray, greasy, sugary, or oily food may increase smoke output. Also, ensure your lid is completely sealed over the grill, as this helps contain smoke and seal in the flavor. Temperature, food type, fat content and marinade can increase smoke output. Finally, make sure to thoroughly clean the grill/griddle plates after each use.
Hi iczzzz, the smokeless technology works by using the fan and filling the Water Tray with 2 cups water. If you do not use enough water in the Water Tray, greasy, sugary, or oily food may increase smoke output. Also, ensure your lid is completely sealed over the grill, as this helps contain smoke and seal in the flavor. Temperature, food type, fat content and marinade can increase smoke output. Finally, make sure to thoroughly clean the grill/griddle plates after each use.
Hi Colleen Moyneur, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!
Hi Queen_Warrior, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!
Pedí una Pawer Grill y unos saltenes y solo me llegaron los salten. A donde me comunico para hacer la reclamación, porque llame al número donde la pedí y me dijeron que escribiera a www. Cristarprodus.inc y lo ponga y nada😰
It's a good grill, but the drawbacks are it doesn't get hot enough, and you don't have complete control of the heat levels. It's an either or. One of your recipes calls for 425°, and that's an impossible setting. You have to go to 450° whether you like it or not. Disappointing. But overall, ok.
Hi Robert Richard, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!
Are you able to adjust the temperature while you are cooking? I like to cook chicken with lower heat at first to cook it all the way through and then turn up the heat to to make the outside Krispy. Can you do that with this grill?
It is very disappointing. I may return it and buy one that has a real temp control and can do the temp I want. Here is the answer from the livechat link....The lines on the Temperature Dial are for design purposes only. You can use the temperature closest to what the recipe calls for. Either use a lower temperature and increase the cooking time or use a higher temperature and decrease the cooking time, based on how you like your food cooked. Be sure to check for doneness.
@@sheissewspiritual7840 so you have to pick a temperature and keep it there through the whole cooking process? That's stupid, I don't know anybody that cooks like that. The lines on the temperature dial are just for show? That is so dishonest and misleading. Do you know of any models that let you adjust the temperature while you are cooking? I wonder if the ones that use infrared lights like the Phillips is better.
Does not get hot enough have to heat grill on stove first hard to clean, heavy bulky and the element burnt out could not replace a waste of good money, stay away!!
![Power Smokeless Grill: As seen on TV Power Smokeless Grill Put to the test! #1 [96]](http://i.ytimg.com/vi/LxdZT-PFR-Y/mqdefault.jpg)
Amazing product!! I have been using this all week long and just wow!!
This is very helpful, but what units do I need to wash before the first use?
Thank you. This video was helpful to me.
Hi 27capricia, thank you for your feedback, we highly appreciate it.
Yes, it was! Thank you!
How?
So easy to clean, works great!
After doing all these things, the temp gauge doesn’t react to me pressing in it? What’s wrong? Can the activator wear out?
This appliance Is GREAT and easy to use.... Buy now !!!!
..
Thank you . Video was very helpful and detailed
This was so helpful. Thank you
Nice video. I still cannot set the power level. Too smart a product for this user.
Hi Jeffrey, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!
You should give yourself more credit and beleive in yourself. It's easier than it looks.
2:26 "insert the female attachment"? Anyway...great product, very happy & works as advertised. Mistral market this in Australia.
I love it I use it everyday practically awesome investment.
@@mauriceclay7085 how much smoke cones out if you don't use the lid?
This grill works great !
Sorry designer.
The heating element is burned the plastic inside the dripping pan.
Why is the the power XL grill making noise like high and low?
Hi, Esi Oduro. please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!
i didn’t get a lid with mine
Hi AA Batteries, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!
I got mine as a Christmas present from Sam's club. I'm using mine today for the first time. How do I clean it when I'm finished. I have a dish washer that I also got for Christmas. Thanks
Hi, Tammy Downes. Allow the appliance to cool completely before cleaning. The Grill Plate, Drip Tray, Collection Pan, and Glass Lid can be placed in the bottom rack of the dishwasher or washed by hand. The base unit can be washed by hand with a warm, damp cloth and mild cleaning liquid. For a more thorough cleaning of the base unit, remove the Electric Fan. Always be sure to wash the Grill surface after each use to remove any grease that may have accumulated. To keep grease from dripping outside of the base, always ensure that you are using your Grill on a level surface and that the Drip Tray is completely clear of food particles.
@@PowerSmokelessGrill thank you so much. I'm using it now. So far so good. My steak smells amazing.
Very helpful! Thanks.
What's the best way to safely clean grease from the control panel and heating element?
Hi! Check out this video for information on how to best clean your Power Smokeless Grill czcams.com/video/oRnDefzfCWQ/video.html
Me encantó
do you need to leave it plugged in after use? It seems like it might be running the fan on low to cool the unit after use but I'm not sure.
Hi rick pen, please plug out the unit after used.
Very helpful,thank you
Im wanting to buy the big one that shows the temperature but it's nearly impossible to find it. How do I order it? This one is nice but I want the XL version.
Hi Bronzeluv_, you can have one using the link below.
powersmokelessgrill.com/
Can you adjust the temperature while you are cooking or does it have to stay at the same temperature the whole time you are cooking?
Hi David Sheriff, you may raise or lower the cooking temperature at any time during the cooking process.
Is this appliance suitable for use in the United Kingdom
Hi, John Millwood.
As long as the unit is operated on a dedicated electrical circuit and not with a voltage transformer.
Thank you
Power Smokeless Grill That doesn’t really answer the question. Let me ask this, Is it 240 volt or is it 110 volt.
Hi, Daphne Millwood.
The power supply of this unit is AC 120V 60Hz.
Thank you.
I bought this at Sam’s and really like it. Do you have to use the water container and the fan to just use the griddle?
Hi Kathie Bendinelli, the smokeless technology works by using the fan and filling the Water Tray with 2 cups water. If you do not use enough water in the Water Tray, greasy, sugary, or oily food may increase smoke output. Also, ensure your lid is completely sealed over the grill, as this helps contain smoke and seal in the flavor. Temperature, food type, fat content and marinade can increase smoke output. Finally, make sure to thoroughly clean the grill/griddle plates after each use.
@@PowerSmokelessGrill so if I am making grilled cheese sandwiches on the griddle I still have to use the water and fan?
@@PowerSmokelessGrill MO
@@PowerSmokelessGrill Rd pm
Question: Where is the griddle?
Hi J! The Griddle is a TV/Online exclusive and is to be placed within the unit like the Grill Plate.
@@PowerSmokelessGrill can I buy the griddle? I already have the grill
Good luck on cleaning it however it’s terrible to clean
if grilling for a long time, do we need to refill the water in the bottom tray?
Hi iczzzz, the smokeless technology works by using the fan and filling the Water Tray with 2 cups water. If you do not use enough water in the Water Tray, greasy, sugary, or oily food may increase smoke output. Also, ensure your lid is completely sealed over the grill, as this helps contain smoke and seal in the flavor. Temperature, food type, fat content and marinade can increase smoke output. Finally, make sure to thoroughly clean the grill/griddle plates after each use.
Power Smokeless Grill is powerXL a better version of this?
not the same brand i guess
I just want to know where to put the plastic fitting and the washer when assembling the handle on the lid?
Hi Colleen Moyneur, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!
Lol, are you dumb? It's not rocket science, just use you brain and figure it out, dummy.
@@1020Shane what a horrible person you are, in a time like this we need less people like you in the world
@@KikiORkiesha haha, you mad?
Vale veerga!!!
Hello, I’ve tried everything and I can not get mine grill to turn on. Please advise thanks.
Hi Queen_Warrior, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!
Thanks
Thanks 👍
very helpful
Missing parts
Like ❤️❤️❤️❤️
Pedí una Pawer Grill y unos saltenes y solo me llegaron los salten. A donde me comunico para hacer la reclamación, porque llame al número donde la pedí y me dijeron que escribiera a www. Cristarprodus.inc y lo ponga y nada😰
Hola yury rodriguez, nos gustaria ayudarlo aun mas enviandonos un mensaje directamente en el siguiente enlace.
tinyurl.com/ntohvw5
Junk, you buy junk, you get junk. Worked
4 times and quit. Element will not heat.
Alright.
It's a good grill, but the drawbacks are it doesn't get hot enough, and you don't have complete control of the heat levels. It's an either or. One of your recipes calls for 425°, and that's an impossible setting. You have to go to 450° whether you like it or not. Disappointing. But overall, ok.
Hi Robert Richard, please visit our LiveChat at tinyurl.com/ntohvw5 for us to assist you accordingly. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday. Thank you!
Are you able to adjust the temperature while you are cooking? I like to cook chicken with lower heat at first to cook it all the way through and then turn up the heat to to make the outside Krispy. Can you do that with this grill?
@@davidsheriff9274 no, which really upsets me
It is very disappointing. I may return it and buy one that has a real temp control and can do the temp I want. Here is the answer from the livechat link....The lines on the Temperature Dial are for design purposes only. You can use the temperature closest to what the recipe calls for. Either use a lower temperature and increase the cooking time or use a higher temperature and decrease the cooking time, based on how you like your food cooked. Be sure to check for doneness.
@@sheissewspiritual7840 so you have to pick a temperature and keep it there through the whole cooking process? That's stupid, I don't know anybody that cooks like that. The lines on the temperature dial are just for show? That is so dishonest and misleading. Do you know of any models that let you adjust the temperature while you are cooking? I wonder if the ones that use infrared lights like the Phillips is better.
Does not get hot enough have to heat grill on stove first hard to clean, heavy bulky and the element burnt out could not replace a waste of good money, stay away!!