Genius Level Support Engineer Interview

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  • čas přidán 29. 08. 2024

Komentáře • 18

  • @joeldheath
    @joeldheath Před 3 lety +6

    "Get good at being a beginner" is great advice.

  • @HuyNguyendotme
    @HuyNguyendotme Před 3 lety +2

    Great interview, I very much resonate with Justin and his career path. It's very much like my own going from an art background to working in entry level tech support to working in a Support Engineer role. I definitely think that this tech space is often overlooked as it's not known or seen as not glamorous, but it can be such a fun and rewarding space and sometimes Support can really make or break a company's product offering.
    Anyhow looking forward to watching more of these Interview style videos as they come.

  • @douglasrocha2990
    @douglasrocha2990 Před 3 lety +1

    Great video! im from Brazil and im started from 0 knowledge to support a database of a great company in 3 years! I know very well what it's like to start off the "hard way".

  • @brianb3854
    @brianb3854 Před 2 lety +1

    Great interview! I'm looking to get into a support engineering position in the upcoming months; a lot of great info!

  • @hinerron
    @hinerron Před 2 lety

    What a great conversation. Topical or otherwise.

  • @davocc2405
    @davocc2405 Před 3 lety +3

    I subscribe to many of these ideals as well, it's sad that decency is punished in so many places.

  • @nickng8069
    @nickng8069 Před 3 lety

    it seems like impossible to get considered without experience

  • @IvanZupancic
    @IvanZupancic Před 3 lety

    hashi!!!! :) I knew it!
    There is supposedly a discord channel, maybe .. ;)

  • @gaiusbaltar7122
    @gaiusbaltar7122 Před 3 lety +3

    I see that everybody seems to be an "engineer" in the IT field nowadays. Engineer of this, engineer of that. What does "engineer" mean in fact?

    • @JivanPal
      @JivanPal Před 3 lety +1

      Designing and integrating systems to perform particular tasks for a particular purpose.

    • @tutoriaLinux
      @tutoriaLinux  Před 3 lety +4

      Different people will have different answers, but I like the current definition on Wikipedia: “Engineers, as practitioners of engineering, are professionals who invent, design, analyze, build and test machines, complex systems … to fulfill functional objectives … The word engineer (Latin ingeniator[3]) is derived from the Latin words ingeniare ("to create, generate, contrive, devise") and ingenium ("cleverness").”
      For me it’s about a rigorous approach combined with creative problem solving.

    • @gaiusbaltar7122
      @gaiusbaltar7122 Před 3 lety

      @@JivanPal I did not listen very carefully but it does not seem that the guy's job in this video consists in "designing and integrating systems".

    • @gaiusbaltar7122
      @gaiusbaltar7122 Před 3 lety

      @@tutoriaLinux Ok. Makes more sens for me now. Thanks. I asked this question because I am French and in french, the word "ingénieur" is very specific and refers exclusively to the wikipedia definition you give, especially the inventing and designing part. That means a simple technician would not be called an engineer.

    • @tutoriaLinux
      @tutoriaLinux  Před 3 lety +3

      I see what you’re saying. Someone following a script, tutorial, or detailed procedure is usually not doing “engineering” - however I think the title definitely applies to Justin and the work he’s done: troubleshooting complex interactions between software at all layers of the stack, reading source code to trace and reason about behavior, working around unique customer environments and constraints, etc.

  • @bsummer
    @bsummer Před 2 lety +1

    ADHDitive!

  • @maclarel
    @maclarel Před 2 lety +1

    I'm *reasonably* sure that I'm not a bot... but we also haven't met, so /shrug

  • @wnalikka
    @wnalikka Před 3 lety

    I've learnt much more doing everything as a joke though.