Empowering Sales Teams with Predictive Analytics - w/ Michael Theodore (Scalr)

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  • čas přidán 8. 07. 2024
  • Michael Theodore is the co-founder of Scalr, a cloud computing company that specialises in automation & collaboration software. In this episode, we dive into the importance of employee experience within sales, the secrets to retaining your customers as well as the tools you can use to capture emotion. What mode should you be in, acquisition or retention mode? How can you improve your handover between the sales team and client? Find out more in this episode!
    Connect with Michael - / michael-theodore-4b317885
    Scalr - www.wearescalr.com/
    Content list:
    00:00 - Intro
    00:40 - About Michael
    04:48 - Scalr
    07:30- Trends in Sales Teams
    09:58- Use Cases & Clients
    14:30 - Overcoming Challenges
    20:14 - Who Could Use Scalr?
    21:50 - Artificial Intelligence
    24:00 - Future
    25:30 - Employee Experience
    28:12 - B2B Handover
    30:37 - Quick-Fire Questions
    Become a CX Insider - / cx-insider
    Check out our website - cxinsider.com/
    Thank you to our sponsor! - www.acftechnologies.com/
    Hosted & Produced by Octavian Iotu
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