HERE’S WHY IMMIGRATION IS CAUSING PASSENGERS TO MISS THEIR INTERNATIONAL FLIGHTS
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- čas přidán 3. 03. 2023
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👋Hello, my name is Jennifer Terri, and I am a 26-year-old gal from Tagum City, Philippines. I make Philippine Travel News & Updates to keep you informed and up-to-date on the latest travel news, ensuring that your trip runs smoothly and without any issues.
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#JenniferTerri
We just got back from the Philippines last week. Our flight was on a Thursday, at 10pm. We got to the airport exactly 3 hours before our flight and still only barely made it to the gate before boarding. The initial pre-screening took almost an hour, that’s when they scan all your checked baggage. We checked in and that only took minutes. Then, the immigration line took almost an hour. The line to immigration for foreign passport holder was past the glass doors through the check in area of Terminal 1. After that, another shorter line to the x-rays, and then there’s ANOTHER x-ray line right at the gate! All these screenings are ridiculous and take up so much time! And you cannot bring any water more than 100mls through the gate x-ray! For someone traveling with children or seniors, this last x-ray is such an unnecessary process. And I still don’t understand why we cannot bring the water we purchased right outside the gates prior to boarding if we had already gone through two screenings. The Philippine government really needs to clean up this process. This will affect tourists’ decisions to re-visit the country.
Wow! that sounds terrible. I don't understand why the Philippines still do all this unnecessary process. Not sure if Philippines knows that the whole world is now easing the travel process. Sad..sad..sad..Glad you guys made it home safely.
I was there in September 2019 just before the pandemic struck. Like you say x-ray at the entrance. They took my aerosol anti-perspirant even though I came with it on the same airline but for some reason could not take it back. Then as we move forward another x-ray. At Philippine Airlines I had to open the luggage where they manually went through my luggage. Then at the gate there is another x-ray and removing shoes. I agree a lot of this is unnecessary and could adversely affect foreign tourism. The only people who got no choice are Filipinos who have to go there. Also after I entered the gate area I realized the toilets are outside of that area so if I needed to go use the restroom I would have to come back through security.
Another thing about immigration is the offloading of Filipinos who are traveling abroad. Back in 2016 I got a ticket for my friend's sister-in-law to go to Thailand because she did not have a credit card. Nevertheless she was offloaded because immigration told her she needs a letter of invitation from someone in Thailand that had to be notarized at the Philippine Embassy in Bangkok.
It's really crazy what goes on there. Keep in mind the Philippines is an isolated country surrounded by water. So most Filipinos will be born there and die there. Unlike their Southeast Asian neighbors in countries like Malaysia, Singapore, Thailand who can easily travel overland to their countries or to countries like Laos, Cambodia, Vietnam, even onward to China, or even west to Myanmar. It should be the immigration in the country being visited that should be concerned about entry status. We all see how people in the rest of the world travel. No one needs any letter of invitation. If I'm in Laos and I want to visit Thailand I can easily go there without worrying about a letter of invitation. Many of these countries rely on tourism so the last thing they will do is create roadblocks for people to enter.
I get the impression that if you travel out of the Philippines you better be an OFW who can send home remittances then you're praised. But like the lady I helped she had worked in Kuwait for several years then went home but decided she wanted to visit Thailand. She had $700 US dollars in her hands and hotel already paid for her tour yet she was offloaded and never got any of that money back. Politicians need to be held accountable there and remove that authority from immigration who can arbitrarily disrupt the lives of Filipino travelers.
That's an insane process..only in the Philippines.
The best thing to do God-bless you I started calling philippine airlines because after that pandemic listening to this and Eden squad actually cost me a $1000 ticket come the find out calling philippine airlines I could've traveled all along having nothing to do with me being married so the best thing to do is call philippine airlines and get the right info God bless
Airport employee they don't care if you miss your flight
They don't have training.
Awesome -- thank you for the latest travel update!
Thank you Jennifer 😊! We will strongly adhere to your advice 👍
i e-mailed the dept of tourism and PI dept of transportation. everyone should
Had to grin with your comment at the end.. love the feisty attitude. As the saying here goes 'the squeaky wheel gets the grease'.. so complaining can be effective at times
The lines kept on queueing because of irrelevant questions IO asks passengers. I have my share of this experience almost 4 years ago when I am traveling to Thailand. I was intercepted for so long (got into a second interview). And was only allowed to get in after checking all my credit card limits and was tagged "financially capable". It was a pain in the ass!
Wow... That is sad to hear. Those questions should not be asked because I am confident that whoever is going out of the country, other than for a job, is financially capable.
Unfortunately I had to experience that horrible immigration line a few weeks ago. Was sooooooo bad. Had some Korean old people come ask me to cut in line, they were scared to miss their flight, but my flight was departing sooner than their's so I sadly had to tell them no. So bad. Won't be going back to Philippines ever again unless I hear this has improved.
I think the best thing to do not to miss flight is to go the airport 3 to 4 hours before flight schedule
So many have a bad habit of going 1 hour before flight
Then blame the immigration why they missed their flight unless and also incomplete documents will make people get offloaded
Just don't fly through NAIA.
@@paulleekrivanec8985 Good point, that'd be the only way to go there right now, is if departing from a non-NAIA airport.
I just got back from Manila to Sydney about 3 weeks ago, had no issue with immigration, was in line for about 30 minutes.. Qantas check-in was open about 5 hours before flight departure, everything went smoothly..
Thanks for your updates. I'm travelling to Manila in a few days and this is good to know. I'm always looking forward to your latest vlogs when it comes to what's going on in NAIA especially. You're awesome and keep up the good work!
Kailan kaya maaayos ang ating airport, kung hindi magnanakaw na security, immigration na member ng “pastillas”o kaya ay mandurugas sa parking lot! DOTR Secretary at Dept. of Tourism Secretary, at Bureau of Immigrations Commisioner ,kailangan pa bang ipag-utos ng Presidente ng Pilipinas na ayusin ninyo ang mga problemang ito sa airport? Kaya kayo nakapwesto sa posisyon ninyo ngayon ay dahil naniniwala ang Pangulo na makakatulong kayo sa kanya ay kung wala rin pala kayong tulong na magagawa, e, anong silbi ninyo diyan? GINIGIPIT NG MAGNANAKAW AT MGA KORUPT NA OPISYAL ANG MGA PASAHERO NATIN SA AIRPORT, SIGURO NAMAN MALIWANAG NA ITO!
Another issue at NAIA is the wait time to transit between international and domestic terminals
For example it was a one hour wait to get from terminal 4 to terminal 1
Jennifer, thank you for your important update. I am leaving for the US on March 15 and I pray to God this immigration thing is resolved by then. Thank you again for caring. Kudos to you!
Based on my experience last March 3, around 25 minutes at the immigration area. Check in counters opened three hours before flt departure so its not possible to stand in queue at the immigration area five hours before.The big issue was one hour delay in take off due to traffic congestion according to the pilot announcement.
Yong check in counters mag open sana extend to 5 hours before departure considering the present situation. I think hindi lang ito problema ng immigration, kasi sa check in counter pa lang ubos na oras mo.
Just returned to the US after three weeks in the Philippines and had no issues with immigration or check in. I'm pretty seasoned when it comes to traveling and therefore knew what to expect. The bigger issue for me is navigating between terminals at NAIA, or trying to figure out what terminal to go to for departure. International flights often leave from terminal one, but some departing passengers may not be aware of this and will head to the wrong terminal. In addition, Philippine Airlines require departing international passengers be subjected to a mandatory bag search upon check in, which can delay the whole check in process. That in mind, I would recommend arriving at the airport at least four hours before departure to avoid missing your flight.
I agree, four hours for International flights. Always give enough time for checking in and going through immigration.
In my experience of more than 50 visits to Manila since 2017, International Airlines are allocated to specific Terminals at NAIA and only use that Terminal for Arrival & Departures. Sorry, but you are not correct in your statement regarding international flights departing from T1. Your Terminal departure should be on your ticket or you can double check when you check-in online, either way, whatever Terminal you arrived at, assuming you have a return ticket with the same airline, you will depart from the same Terminal. PAL always use T2, Cebu Pacific/Singapore Airlines/Emirates/Qatar always T3, Thai Airways always T1, as for the US airlines, I won't comment as I haven't flown to the US from Manila, however, 100% the protocol of Airlines being allocated to specific Terminals will be in place.
@@jnottinghamborn5949 Thank you for your above comment. When and how do I check-in online? If I do that, what do I do with my bag(s)? Please respond. 😃👍
@@johnclark7973 my (limited) understanding of check in online, when you have hold baggage, is that this may allow you to pick free seats. That's about it (I think). Otherwise you need to bring your bags to a check in desk etc. (I've never been sure what a 'bag drop' area actually is).
@@johnclark7973 Online check in is available via the website of the airline you use, in my case as a frequent flyer that books directly with Singapore Airlines and others, I of course have a login and the App on my mobile phone. After the pandemic, airlines have been slow to restore this option, as mentioned in my case, I could check in online and confirm my seat with Singapore Airlines, but only in February 2023 receive my e-boarding pass, as the requirements to ensure passengers are following the protocols for Covid at the destination country, is the responsibility of the airline.
After online check in and now receiving e- boarding passes again, If I was travelling with carry on bag only, I can just proceed to immigration on arrival at airport, however, if you have bags to check in, you must still go to the airline check in desks.
Most airlines have an online check in desk for bag drop only for those passengers that have completed online check in, so the process is a little bit quicker as the queues are smaller and fast moving. Hope this helps, happy to clarify further if needed.
I think your videos add value, Great job!
I was flying out on 17th February, there were only two desks operating, I had to ask other passengers after one hour, to go in front of them. I just made the gate as it was closing.
They need more desks operating to avoid this, it makes it so stressful thinking that you could be too late for the flight
The airport management always says that the counters are fully staffed.
So who's the liar?
For me, I believe you.
Thank you for your suggestion to complain about inefficiencies, huwag basta manahimik at tanggapin ang mga kapalpakan para mag improve ang service.
Cebu Immigration was fast , it took me only 17 minutes at the electronic mmigration and I was done . I arrived end of January of this year and the line was faster than at the normal immigration counter.
I was in Manila airport yesterday, the line for foreigner was fast maybe 25mins from line up to pass security.
My line for check in was over 1hr.
Unfortunately, I have to travel in and out of the airport quite frequently, and the biggest issue is infrastructure and people. The airport is just not set up to handle the amount of people flying in and out. Example terminal 3 Has Way too many airlines Flying in/out. As for people, they don’t seem to understand how to properly Q in line, they don’t seem to understand how to follow simple rules and before you get to the counter have your documentation in your hands instead of going through your five bags looking for your passport
I flew out of NAIA in December 2022. I arrived 4 hours before my flight. My longest wait was at the ticket counter. Passport counter was about another 15 mins. This was on a Tuesday
Here same thing at Amsterdam Schiphol airport, the problem being security and luggage handlers are understaffed.
To handle this problem they canceled flights in advance (!) and you're not allowed to be in the airport more than 4 hours in advance.
Thank you Jennifer you are so very helpful before we go home to the Philippines we watch your video. Very accurate, updated and informative.
Thanks for sharing this. That is why this country is so behind on everything.
Thank you Jennifer ❤
At Manila the passport line was painfully slow and there was a massive snaking queue at security
Jennifer,so I flew out from Terminal 3 a few days ago via ANA. Our flight was 3 pm. We arrived at 10:30 am but counter does not open until 11am, we fell in-line anyway. There we’re 5 counters open, 1 for business class,1 for online check in ,1 for economy and 2 for wheelchair pwd. We spent 2 hours on economy not moving because they prioritized the PWDS. I felt sorry at first for the pwd until it turned into contempt. Economy line was so long , it wasn’t funny anymore. My suggestion is, stagger the check in bet regular and pwd line. Work on the majority line before the pwd line. Put more staff at the beginning and open early. 😔
It just shows the inefficiency @ the airport compared to other countries. They need to do an overhaul on how they can speed up the process of checking in people.
I have to laugh: basically, I don't like complainers but I also recognize if no one complains, nothing will improve.
Best tip.
Make sure to be late after 9 pm or before 7 pm flight
Naia also have scam and theft problem.
So even if Clark do have some customs issues, it is better to use.
And as bonus, when more of us who can use Clark use Clark. Naia be better for those who have to use Naia..
They just expanded Clark Airport, but there are almost no international flights there. Furthermore flights to Clark with Qatar or Emirates are 100 to 300 € more expensive from Europe compared to Manila PLUS transportation to Manila. The government should encourage the airlines to offer more flights to Clark. There is almost never any waiting time.
I just returned from Manila. My flight was 7pm Thursday March 9th but I was lucky to be flying singapore Airline in Terminal 3. Naia Terminal 1 is a terrible airport I really hate it so much.
Oh and by the way, I used your link for taxi to pick me up from Terminal 3 when I arrived on February 9th and he was there waiting for me, I was so happy with him that I tipped him really well McDioni Pueblos Dionel is the driver, please thank him again for me. Unfortunately he has a car accident on March 9th on the way to picking me up to go home and was not able to collect me but Grab came right away so I wasn't late and thankfully nobody was hurt in the accident. Thanks again for the link Jennifer :)
I flew 5x last year, in and out of the P.I.
Early on when China flu was in full swing, it was simple. Later in the year, around Sept, I noticed the lines were starting to back up some, but I have never really waited more than 20-30 minutes.
In 5 trips. To exit the country.
Pasalamat ka, dahil ngayon palpak na, they can’t handle the influx of tourist, more fear in the philippines.
I just flew into Manila last Friday from the US. My flight was over an hour delayed, so I arrived almost midnight. I was very impressed with the nice organization. When we got off the Korean airline, a lady outside the gate guided us on where to go. QR code scanner, red or green there is no long line. And the line for foreign passports was 15 minutes, and picking up the luggage was about 10 minutes. And when I got out of the airport a hotel shuttle waiting for me. Overall, I'll give it 4⭐️
That's arriving to the Philippines, the complaints are in trying to leave.
How did you know when your luggage was there? Do you get a ticket number to claim it how does that work? And what did immigration ask you?
@@YouDcm why are you saying that?: what is the difference?
There should be additional counters called "Secondary" in a side office for people that needs to have further investigations. The computer database needs to be reliable with multiple backups options. It all boils down to mismanagement, not space.
The check in counters open 3 hours before. Kahit pumunta ka 6 hours if close pa ang check in counter ma late ka pa rin.
Thank you for all your help what is going on in the Philippines Tony from England by the way you are so lovely
Even if you arrive 5hrs or 6hrs before your flight. You can't check in right away! It's closed most of the time. And most of the immigration officers loose their cool. I witnessed one myself. Where a daughter was checking in with her elderly mom. And because of the stress she almost walked off without her mom. She tried to go back and assist her mom. But the immigration officer just yelled at her. Saying ubsurd things! Look we get it. Your trying to do your job. But try to be cool cause your not th only one stressed and waiting for so long. Honestly worst airport ever.
Thank you Jennifer, excellent reporting. You are our stunning Princess of Truth.
what a title! thanks 😂
Hi Jen, flew out of manila 3 weeks ago, line at immigration was so big, but went thru seniors line with Lyn and we got thru i around 25 minutes... First time to Australia for Lyn but got thru IO in aound 8 minutes.. a record i think...
Just got back from our Philippines vacation marami talagang tao our advantage is we're with our 92 year old Mother on wheelchair so that we have the priority to get first in line so far we didn't encounter any problems to and from Naia Airport
Hi I work with the airline and we usually check if we have passengers who’s still in the immigration line and we know that they’re getting late and we pick them up and we put them in front with those with the later flight…
not enough do you do this, nor should you have too,you dont if ticket is purchased in 3rd party
That didn’t happen to me on Thursday
Usually the airline will wait due to immigration congestions that is one of the reasons why Philippine airlines is always delayed (maybe?)
More fun in the Philippines.
Not all maybe your one of a kind
Before the pandemic it depended which Terminal you arrive/depart from. Terminal 1 was always terrible. Terminal 3 before the pandemic and in my experience since travelling in/out 6 times+ since March 2022 is very quick. Since they have dropped the scanning of bags going into T3 on departure, it's even better now. I only used T2 before the pandemic and didn't experience delays.
We had a 6.35am flight to Kuala Lumpur on 27 Jan - we arrived to check in 2 1/2 hours prior - there was an AsiaAir employee and a security guy pushing all KL flight passengers into the Foreign Passport line - the Filipino Line maybe ended in Mikati and was going nowhere fast.
My GF is Filipino and we have travelled extensively in UK and Europe for 4 months at the end of 2022 and she had a CFO before being allowed to do that.
I went first but had to wait for her interrogation - I was asked to came back to show our return flight ticket on my phone for three weeks later - OK fine - still delay - more interrogation - then can I see photos of you together in London (UK is not just London) - she flicks thro photos - one of us together with my son and his GF having dinner - OK - you can leave the Philippines - how kind of her I thought, I reminded my GF that the photo was taken in Switzerland, not London - what fun
When I arrived last month,it was great no problems of immigration at all.We’ll see when I get back to the US.
I went back to HK last feb.24 ..I was check in online so I could avoid the long que in the check in counter but that was totally useless coz the bag drop counter was only one so the the ground crew asked us just to que on the check in counter..then i transferred and waited for an hour till I finished ..and then went straight to immigration and I spent 1.5 hours waiting till I finally done ..
Was just there few days ago.. lines were long and the people directing people were very uncoordinated.. although i noticed that people were on their phones a lot.. so people bypassed them and then they started getting mad (lol).. in my experience, we arrived by 8:30pm and got done by 10:30pm (thats how long you need to stand so be ready).. and the people putting tags were very very inconsistent, one insisted that my purse in my hand carry (was a small purse) and my hand carry he insisted is my 2nd.. so i said i will just stick my purse inside my hand carry for passport and ticket.. while the othe guy didnt tag other peoples purses.. smh make all staff undergo training.. why he was eyeing my small purse i didnt know and it's very annoying.. i hope next time i can go thru clark (maybe another 10 yrs) .. the airport makes me not want to go home again..
Yup, ask for expedition. Pa-expedite kayo lalo na kung may connecting flights kayo. Dati may binibigay na card na makulay (like orange, na nakalagay short connection).
Hi Jennifer,I arrived at Manila airport on 28feb departed 14th march there was no problems and went through immigration both times very quickly
Coming here in the Philippines and going thru immigration is all good and smooth.. we arrived just last Friday..
Last Nov-Dec2022 nagbakasyon ako sa PH and pagbalik ko dito sa DE ang haba haba ng line sa Immigration halos puro kami nun ofw noon sa Terminal 3 , thank God hindi kami naiwan pero syempre 30-40mins delayed flight kasi sa haba ng pila sa Immigration and pabalik balikin pa sa owwa at sa counter. I was really ready to rebook my flight. Feb 2023 umuwi ako uli and decided to go via Clark and best decision ever. Maluwag at mababait ang Staff sa Clark compared sa NAIA lalo may issue pa ng nakawan. Mas mag Clark na lang ako. Nakakadala sa Naia Napansin ko din balik na uli ang anomalya sa Govt offices.
Shout out po always watching here in NewZealand
I am blessed to have no issues upon existing from my two weeks vacation. I am back home 5 March. So this is my adventure exit, on my email confirmation to go back it showed which terminal to take, which was NAIA Terminal 2, with PAL connecting to Haneda, Japan. I got dropped off fr my hotel, Belmont Hotel 8:29 via taxi left hotel at nlt 0610 for a 0855 flight. No concern whatsoever retuning as a Filipina US citizen. Was a breeze upon pinas exit 😊 I didn’t even have a boarding pass. I went to the PAL counter , checked in 1 luggage and was given my boarding pass. I had more issues with PAL accommodations than with the airport. But that’s another topic to discuss 😉😊
Pinoy (Pinay) talaga!
Matutong pumila... Meron ding mga airport sa ibang bansa na "congested".. I flew through Schipol and the immigration *and* transit lines and it took me 1 hours!
Arrived at NAIA T3 last night. Very busy, only 15 mins at passport check, baggage was there, straight thru airport within 30 mins of landing. Very easy.
All other travelers to the UK no longer need to take any COVID-19 tests or fill in a passenger locator form when travelling to the UK from abroad. These changes apply whether you are fully vaccinated or not.Apr 21, 2021
Jennifer Teri I look forward to your videos. They are always Great
I would recommend 4 hours. I went 3 hours earlier and almost miss my flight, I was panicking but the staff at the airport told me I can still board the plane 10min before departure.
Problem is most international flights do not open the counters until 3 hours before your flight. So arriving 4 hours early won't matter if the counters are not open for check in or bag drop. And many international airline flights won't allow online check in because they also need to check paperwork like onward flights.
@@peackpr9 I was 3 hours earlier and I was in a very long queue already and the clearance is very slow too
@@chinye107 yes, I always try to be at a minimum of 3.5 hours early. Just so I can be in check-in line ahead of all the people with 4 to 5 family members and all of their luggage including big boxes. Partly so I can have extra time in security and immigration if needed.
naia 1 is the problem very disorganized even the traffic, no problem in naia 3 checking in and out smoothly and welcomers and send off parties are happy
Pa shout out Naman dyan miss Terri.
Watching here @ERYA🤣🤣❤️❤️❤️
Silent follower
Online checked-in still has to queue in order to get your boarding pass and bag drop. There's no difference between online check-in and lining up for check-in. They should have a kiosk to be able to print your boarding pass and print your luggage tags if you already checked-in then go to the bag drop. That's it. NAIA should learn airlines from other countries.
Tip po when arriving If your 62 or over use the pwd / senior line 👌 when I arrived I was in a line with 5 ppl in it and customs I just said I have nothing to declare and walked through no problems PO
this is out going not in comming
@@scottulbrich5376 ok I won't offer info any more ok po! I'm makati where are you?
What I find strange is if your leaving the country not entering why do they take so long . Surely if your leaving and you match your passport picture you should move through quickly ?????
Here is another issue i encountered during our flight via PAL on 2/28 morning schedule. After we went through security we stopped for breakfast at Starbucks. We bought coffee and bottles of water. Then we proceeded to the boarding gate. We were asked to toss out our unfinished coffee also our bottled water were asked to be turned in. We were told to put our names on the bottles for identity if we need to drink just ask and drink it by their area. This was so ridiculous. I usually buy additional bottled water to fill my own water flask to bring for the flight. Thus i was a very thirsty senior along with my other senior friends. PAL not generous in providing water during this flight. I felt angry as i did not want to be dehydrated. I have never had this experience in all of my travels worldwide. Only at the PAL IN NAIA WE WERE SUBJECTED TO THIS NONSENSE.
its not just PAL,
Not just Naia. Japan has the same rules. You're not allowed to bring drinks when you pass security. But you can buy drinks from the kiosk inside the boarding lounge.
@@krizzyDeleon1850 he clearly said after security
@@krizzyDeleon1850 last January 2022 i boarded PAL from LAX to Manila and was allowed to bring my water jug (32oz) filled with water bought near the boarding area. Plus in this said flight i was given more water when i requested more from the flight attendant. She was very generous and filled my jug. This is not what happened in my last trip a week ago.
@@mscatmentiu7257 NAIA has the strictest security that i've ever been to. That's because there's been a number of bomb threats over the years. There was even two celebrities who were arrested coz' they made a joke about bombs. that's how paranoid and tight the security in Naia and even in the shopping malls. The airlines just follows the airport's regulations. I remember how scary it was when we had to evacuate the building i was working on, because of a bomb threat.
Hi Jenniffer , kakabalik ko lang from vacation ko last Feb 25, my flight is 9 am and 5:45 nasa airport na ako. Sobrang haba ng pila sa Immigration as in, sabi nila 21 na counter ang open, nakapila ako sa OFW ,Dapat mas maraming officer sa OFW lane, Hindi nmn Lahat nka open. Natapos ako sa Immigration ng 8:35 am and nag Last call na ang airline ko. Kaya tumakbo na ako.
Problem with online check-in is many international airline flights won't allow online check-in because they also need to check paperwork like onward flights. I have experienced that many times when leaving Philippines or Thailand.
Since travelling to Manila more than 6 times since March 2022 via Singapore Airlines, I was able to check in online, but not receive my e-boarding pass until my recent trip in February. Slowly, slowly it's returning to normal.
Hi Jen I left angeles City 3 pm yesterday afternoon 8 March travel to terminal one Manila airport. It was supposed to take four hours with the roadworks but it took two hours 15 minutes. On arrival at terminal one my airline had not open check-in so I had to wait little over one hour. Like you said in the video why go to the airport five hours before your aeroplane departs when the check-in opens up three hours before. My airline opened up the check in three hours before our departure because I have grey hair they pushed me to the front of the queue which was great. But I still waited 90 minutes to get to the check in after arrival at the airport because I arrived very early because of what you said in the last video plus pending roadworks on the Skyway. Anyway I checked in went to immigration took no longer than 10 minutes so summarising I arrived at terminal one at 5:15 pm yesterday Wednesday the eighth waited 90 minutes because of my check-in counter not open then just a short quick trip through the lines at immigration. pays to arrive early anyway. BTW Roadworks were schedule to commence at 7.30 pm
Lol @ lets complaint, yes talaga
Also good to keep in mind many issues in past months and incoming years..familiar with WEF? Carbon footprint...they wanna make sure not many people travel...so make it harder on them..toronto canada is doing it right now. 1 luv, love your energy
I was on line 8 hours on line to check in Korean air and was told that checking in the bags and getting the ticket at the counters will be open 3 hours before flight. This is rediculous. Will never come back to visit. This was March 1, 2023
Last time I went through Manila, A worker asked for 2000 php and he took me to a immigration worker that had no line. Could be a scam but I got on the plane right away.
Thats the bribe I had to pay to enter the country for the first time. Great to see how your government is cracking down on corruption
Bribery. But it work for you!
@@dadejavusc yes. Great reason to have bribery. And as a result foreign businesses do not invest and we foreigners earn 8 times on minimum wage what Filipinos earn on minimum wage. That's what happens in corrupt oppressive countries like Philippines and North Korea.
Did you know. The more oppressed a country is the more they smile?
Did not have any issues coming in from U.S at 4:25 am and out of the Philippines at 9:00pm. There was a line but the process was quick.
Don’t know if the time and day makes a difference?
I just came thru immigration arriving in manilla end of January. The line was very long but what happened is they pulled all Philippines out of the line and processed them pretty quickly then everyone else arriving went pretty fast after that. It did seem like a long time but it only took about forty minutes total. It would've been easier if we all knew exactly what lines to get in to start but the airport staff were working pretty hard. I have to say most airports were similar because there's not really clear signage and instructions exactly where to be regardless of country. I found the American airports less helpful. It could've just been that I arrived in the US late Sunday night. Leaving Manila would've been a lot harder for me as you're not in the same place as arrivals but my wife and her cousins were there which made it so easy. We had time to get a bite to eat and spend another hour together before I left. I really didn't want to leave tho. It's very hard to leave your wife anywhere but at least she is with her family there. Well my family as well. Can't wait to go back or get her here. Whichever comes first. Let me just say again because I had to go to four airports to get to manilla and four to get home. The immigration lines were all fully staffed and working hard yet they were all really friendly even in the US 😊.
Stop justifying NAIA’s kapalpakan, masasanay yan cla, kala nila okay lang.
Based in my experience at terminal 1, they are not allowing u to go inside while waiting for checking-in(or early checking in) coz i came from province so i came very early, i waited for hrs, no chair(no available seat coz a lot of passenger waiting same as me)! Very disappointing airport ever!!!! If ur early they said dont come early, if u come late they will tell u come very early, so what the passenger will do????
Last week (end of February)at terminal 3 for a domestic flight I arrived at 4:30am on a Thursday for a 7:30and the check in line took over an hour. I cannot imagine how long a international flight would take.
how long did you wait for your check in po?
Mine was 8:30pm to 10:30pm line.. and very uncoordinated staff.. very inconsistent.. they start contradicting each other.. they start their own lines which made more confusion.. no line bars which made it easy for other people to sneak in..
@@MN-lh6oh, check in took over a hour
Jennifer, I’m a little bit confused about immigration delay. I hold a U.S. passport and been in and out of NAIA a few times. If you’re flying out of the country, immigration does not come in play. The air line counter handles that procedure. Security and airline check in cause the delay.
I think the problem is only with the Philippine passport holders. Local immigration is stricter on their departure due to different geopolitical issues. Foreign passport holders won’t be held for randoms reasons apart from overstaying.
Even I couldn’t remember going thru immigration going out of PH. But I could be wrong. From what I know, after check-in, there is a different entry for foreign vs PH passport holder.
@@ThermoGaming it depends. Sometimes they open the foreigner lanes to PH passport holders to decongest the Filipino lanes, as what they did when I travelled last month. The ~20 ppl in the foreigner lane became 100+ ppl. So foreign passport holders could also miss their flight if they did not arrive at Immigration/ passport control early.
@@kitty_s23456 Oh I see. I guess I never really noticed whenever I line up at the foreign passport line. My last flight out was 2019 to tokyo and went through check in and immigration to boarding gate in like 15-20 minutes. But maybe coz that was like 5AM. Any idea how the lines are for evening (8,9pm)?
@@ThermoGaming I was in the Immigration/ passport control area for more than an hour (Filipino lane). It was a weekday, after 1 pm. OFW & Filipino lines were super long. They opened up the foreigner lanes to decongest the Filipino lanes. No idea of the status of the lines during evenings. Just go there early. 😊
If you’re bound to Northern Luzon it would be wise to bypass NAIA, take Clark instead , it’s a no brainer. I did it every time I go home.
Just came back from my vacation from the Philippines to USA, in line for check in counter JAL for 2 hours before they started checking in ( 3 hours before departure time 9:40am), immigration no line for foreign passport,done in less than 5 minutes, for Philippine passport holders maybe 2 people waiting in line. The best to travel in early morning.
Thats mean its more fun in the Philippines.
One suggestion is for them to create a counter or lane for those with connecting flights.
Why are we having all these problems again at NAIA?? President Duterte fixed the problems in NAIA when he became president, and now it is all chaos again.
They are not that smart to create a separate counter
Its not just Philippines... I had the same issue in France. It cost me an extra $1000 usd to change flights.
Its more common in the Philippines.
Yup, be confrontational kung kailangan talaga.
It's not the only problems they have I miss my connecting flight at LAX because the Philippines airlines flight just sat on the runway for over an hour ,it's a mess over there
It wasn’t hard for me at the immigration, just at the check in for Naia Terminal 1 ( Korean Air) line was very long. I was there 4 hours early. I almost missed my flight.
I was there too, i was in line for 5 hours and they did not open the ticket counters 3 hours before flight time which was after midnights.
you are so right, you have the right to complain to make things better, especially to the gov't. this would be the only way once it has been made public. i travel to the philippines and am looking forward to going this month, looking to retire and yes just like every other country seeks to better themselves, the gov't should assist with that as well, it makes the people and the country feel better about themselves. also it is nice to make a good impression on the world, enough with the excuses and lets get to work. maybe they should hire seasonal employees, have some on call, this in case this happens and matters can be solved.
Is this only happening in particular terminal coz I have friends that just came back from the Philippines and had no problem exiting the country! Please provide what terminal this is?
It’s the entire system not just the immigration has to change and yes the area is just too small to accomodate all passengers travelling.
Thanks Jennifer that why I use Cebu Manila is way too crowded too much pollution too much everything they need to expand all things dealing with the public but they have no room thank you again so very much God Bless and take care
I want to add when you arrive in Manila they is no public transportation other than a taxi to get to our destination too. They is many issues at MANILA INTERNATIONAL AIRPORT not just this one!!
Lst Feb inabot q 2.5 hrs s Immigration!! Kc iilan IO on duty!
Open chckin counter 4hrs before flyt!
More IO on duty during peak hrs
Ang Susungit mg IO
Kng malalate kn pwde k mkiusap pr ikaw nxt s IO counter(ilang pasahero that time nkpila q s Immigration)
Let pinoy enjoy outside the country hnd ung offload nyo p cla nkkwalang gana!
This was unfortunately also the case in sweden. Only months before i traveled to the philippines last year the swedish arlanda was suffering from the same issue, not with immigration, but security check. Some passengers waited 3 hours and still missed the flight. The authorities then said you must come extra early to the airport. That backfired like a nuclear bomb. Now of a sudden there were cues stretching five or even seven hours because after all you were told to come "early to the airport". It went so bad there were even traffic jams on northern side of stockholm due to the long queues to the airport. Eventually they put in a rule that if you came more than 3 hours before your scheduled flight you had to wait outside of the airport. I am lucky this did not happen to me, because ny train to stockholm got delayed by 10 hours, so i literally came the last hour before the flight and just barely got onboard. The philippines may be lacking infrastructure but in sweden we have malfunctioning infrastructure.
Also, the time to get a new passport in sweden exploded to several months. Therefore i had to go with my current passport which was going to expire in 2024 autumn. So yeah, sweden is poor. In the philippines everything is maybe slower but what can you expect? They seem to still do stuff with pen and paper anyway.
They’re saying they have enough counter at the immigration control not true as I went home in February and there was a long queue at terminal 3 and only 3 counter was open and some of the immigration officers was rude as well. Also airport staff will offer help but they were waiting for some tip. You’re all embarrassing!!
I went through NAIA last October from and to the USA. Immigration in took about 45 minutes and out took maybe 20 minutes
You were just lucky that time.
Hindi space ang problem, kahit mahaba ang pila kung mabilis ang problema hindi yung 1 hour kang nakapila. Sa tagal ko nang nag aabroad as ofw hindi nagbabago.
@artjon - pag OFW, mabusisi kc ang pag check sa documents. Marami rin po kc na incomplete ang docs or hindi legit yung job/ recruiter. Kaya matagal ang bawat OFW sa pila.
Here is my experience with the bag drop that does not exist because of the international baggage checks by airort personel
I had similar experience about 100-150 people in front of me. Then when I got to within about 10 people from my turn, an entire group if athletes (about 20) were brought to the head of the line and processed while we just had to stand where we were. Lucky I didn’t miss the flight. I was there about 3 1/2 hours early.
I’ve never had a problem there. Never waited ever, not even a minute. I do usually have a 2.5-3 hr layover in Manila when leaving.
Lucky you, it doesnt mean that everything is okay there.
Someone about 100 messages ago asked why there was immigration checks for departing the Philippines at all. Very very good question. Many many airports Do NOT have these queues for checking as your details are checked via the airline. Delete this immigration chaos queuing at NAIA and 'bingo', everyone's a winner!
Really? Are those countries number 1 human trafficking related countries? Do you want to be responsible for those people trafficked and beaten and raped? If not then shut up with your shitty ideas.
@@iratetione jeepers, there must be something really far up your jaxi! 🤣🤣🤣
I experienced that last dec 2022 … I arrived 4 hrs before my flight. Terminal 1 so terrible 20 minutes pal already on boarding. Almost miss my flight . Got to board 5 minutes so have to run to catch up
No matter how early you arrive, when your window opens 2-3 hrs prior to your flight....its useless.
I have just returned from Philippines went through immigration there and back with no.problems very quickly
What time was your flight, please?