7 Words To Avoid In Sales
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- Äas pĆidĂĄn 27. 06. 2024
- Learn the 7 words to avoid in sales to close more deals.
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You may not realize this, but sales is a game of slight advantage.
Just showing you're slightly better than your competition can mean the difference between closing a huge deal or going home empty-handed.
And sometimes, saying the wrong words can literally cost you the deal.
So in this video, we'll be going over 7 words you must avoid in sales so you can gain your competitive advantage.
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About Patrick Dang
Patrick Dang is an international sales trainer who started his career at Oracle in Silicon Valley and quickly became on the top performers in North America in just one year.
After gaining experience in both the enterprise and startup world, Patrick began sharing his knowledge of modern sales students around the globe.
Since then, Patrick has trained over 50,000 students across 150 countries on topics on how to start a career in sales, business development, lead generation using cold email and LinkedIn, cold calling, and sales skills.
Ultimately, Patrick's vision is to inspire others to make a living from their passions and provide the knowledge and tools to make it a reality.
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*"CHEAP"* -- I've seen a salesperson fired, right in front of me, for using the word "cheap" to mean "affordable". "Cheap" refers to quality, while "affordable" refers to price. Do you sell "cheap" (i.e. low quality) goods or services? No? Oh, you mean some are more *affordable* than others? Ah! Okay. đ
1.Problem
2. Buy
3. Pitch
4. To be honest with you
5. Contract
6. Trust Me
7. Objections
I replace "to be honest" with "full transparency". Seems to work all right.
I am truly enjoying learning from you. Thanks for such insightful videos.
*"CHEAP"* -- I've seen a salesperson fired, right in front of me, for using the word "cheap" to mean "affordable". "Cheap" refers to quality, while "affordable" refers to price. Do you sell "cheap" (i.e. low quality) goods or services? No? Oh, you mean some are more *affordable* than others? Ah! Okay. đ
This is just brilliant how you deliver the idea and explain how the people react to our words. Much love bro!! Keep it up!!
I can only agree with you, since I am a business development manger and I can assure you that every single word can effect the business! This video is amazing and I learned a lot of your content.
You really know what youâre doing and Iâm learning a lot, thank you
Thanx Patrick , you are doing a fabulous work.
Thank god for you Patrick Dang. Grant Cardone doesnât even this type of practical advice. Moving into my first sales position after being a pre-med student. Your content is really helping man. Thanks
Great to hear you're loving the videos Chidi! And best of luck on your first sales position.
Grant is too rich and way too into real estate too give good sales advice at this type of level.
@@resist1581 Cardone is too pushy and conceited if you ask me. Grant's style gives people anxiety. Hahahaha đ€Ł And you don't have to be too rich or too busy to help people out right? I mean if you genuinely started from the bottom, helping guys at the bottom would be natural to you.
Thanks Patrick- really enjoying your videos right now đ
Insightful đđŻâ thank you đ
Another great video with full of information. Thanks Patrick !
Glad you enjoyed it man!
Well said
Hey Pat, I know this video is old but I wish to share with you. I honestly always use honestly. Thank you so much for the input. You are helping me for my interview. you are amazing!
Hey Patrick!! All of your videos have great content. These are really helpful. Thanksâ„
Glad they were helpful, thanks Naman.
Great tips!
Lovely video Patrick, thank you đđŒđ€
Glad you enjoyed it
I am eating this up! You are awesome Patrick! Thank you for all this information!
Thanks for watching.
great content
How you say it is very convincing and way effective. Great content Patrick đ
Thank you đ
Thank you Sir. I LIKE THIS.
Thanks Patrick. I use honestly/to be honest a lot and Iâll need to cut that.
I shared this to my sales team :)
Thanks for this content..
Nice
Thanks PD,im doing service contracts renewals...but yeh I use agreement more
Amazing content!
Thanks!
Great video man, thanks a lot!
Thanks for watching.
the word "cheap" is to be avoided as well, as it feels like the product/service is low quality
WaaaaooooOoOooo... It's amazing â€ïžđ„đ
You Rock! đđđ
thanks, you rock too!
Man, you are awesome đ
Thanks đ
1. Problem - Pain Point
2. Buy - invest
3. Pitch - Never user in EMEA (Would you like to see how the platform can help?)
4. To be honest with you - for full transparency / in my experience
5. Contract - partnership
6. Trust Me - In my experience
7. Objections - meet your expectations
Wow Bro this video is amazing
Thank you for this awesome content đ
Thanks for watching!
Patrick Hi! Great Videos, appreciate it đđȘđ» I will start on the 1th October as business developer and my job is to cold call all day long with the leads from the marketing department. They told me i need to call at least 50 calls per day. I try to watch all your videos. It would be helpful, if you could make a âplaylistâ like a guide 1., 2., 3., etc.. :)
Thump up!
The only person better than the wolf of Wall Street and MR Cardone himself đ€
Great vid, thanks for the reminders!
Please help me stop saying âto be honestâ & âhonestlyâ lol
Thanks Patrick for sharing such a valuable content to us.. I'm working as SaaS product seller, I'd seen your cold mailer videos too.. It was pretty beautiful, the way you covered up with real time scenarios on what works and what not.. Is there a way to predict prospect challenges? What sources that you can recommend?
Depends on who your target audience in. But most of the time, you can use Google to read up on what the largest players in your industry have challenges with. So for example, you can google "top challenges in tech industry" and that can get you started. You would do more searches to dive deeper into a problem that your product or service can solve.
1. âUp to (insert dollar amount)â when saying the customer can earn money too
Hi Patrick,
Nice video. Your videos are really nice and informative. Also I would like to ask you is that that how important are confidence and pleasant personality in sales?
Having confidence in yourself is huge when it comes to succeeding in yourself. I like in the video, if you don't feel confident with yourself, how can you expect others to be confident in buying from you.
At 07:04 there is a Premiere pro error
the big brain move is when you switch to deliberately using these after youve already learned enough about your client to realize that what youre selling is not a good fit and/or they are just not worth your time and energy. the 8th word would be "unfortunately"
âą Problem -> Challenge
âą Buy -> Would you like to âXYZâ
âą Pitch -> Presentation/Demonstration âhow i can help youâ
âą Honestly/to be honest - AVOIDE
âą Contract -> sign the Agreement
âą Trust Me -> Donât say it!
âą Objection -> âis there anything else youâd like toâŠâ
Hey PAtrick the slide shown in 7:04 is mesed up and shows an error. Not sure if its pointed out yet.
Hi Patrick, it is a nice video, I have a question though - I have also read and heard at few places, that one should not use the word "Help" - for e.g. how can I help you to address your challenge - what are your views on the same ? This is particularly in context of Outsourcing business when we try to sell to Products and Platform companies.
Hey Dharmaj, from my perspective, using the word "help" works extremely well and I can see how using this word for an outsourcing business makes sense.
There are a lot of different opinions and perspectives out there that might contradict each other.
But from experience, even if opinions contradict, both can still work depending on how you incorporate what you learn into your personal sales style.
Hope that clears things up.
Hey Patrick being an Indian our accent differs from overseas. Does accent really matters?
Beautiful body language))
Thanks!
Donât agree with the âto he honestâ part, this is simply a figure of speech where I come from
but
do not use that. say i understand and i can show this as an option for you instead of saying but...
Good one!
Ok but then I have a question: what is your slight edge over the thousands of other online "sales gurus" who are saying the exact same thing? Where is your own unique proposition that would make people listen to you and come back for more? I've watched 2 of your videos and I'm pretty sure I'm not coming back for more. Anything you say can be found in the books and tapes from decades ago... there are millions of people out there who believe they can teach selling by simply repeating what others have said so many times before. That makes you a cheap copy... did you set out to be a cheap copy? Probably not.
You can read the comments on some of my
most viewed videos and find your answer
@@patrickdang I'm not targeting you specifically, this is my general take on 99% of all online sales pros. If you put content online then people like me say what I say, that's part of it. I just think that one would find it more exciting to run with the big dogs rather than dishing out the age-old ABC-s to novices. It seems nearsighted to focus on the fundamentals that millions of people are already preaching online, there's no real future in it because it is a very competitive market where you have no edge... none. But if you hone your craft and became good enough to teach something to a room full of millionnaires who have done this for a decade or two, you will go down as one of the greats of our time... unless you become corrupted and turn into a Dan Lok - type hack. Everyone seems to be in such a hurry to teach others that they don't spend time actually learning the craft themselves first. I maintain that a great deal of dignity ans respect comes from not that you ARE famous but what you did to become famous. I'm sure you mean well and that there are people who will find you helpful. Don't take my jabs for anything more than just ramblings of a bored guy trying to find meaning in things he encounters.