From NHS Nurse to Clinic Empire

Emma Kelliher, a nurse prescriber, shares her journey of leaving the NHS and starting her own successful clinic. She experienced rapid growth, with a 50% increase in revenue each year. Emma attributes her success to word-of-mouth referrals, providing outstanding service, and targeting her ideal demographic.
She also emphasizes the importance of CQC registration and maintaining high standards of care. Emma's clinic offers a range of treatments for both men and women, and she focuses on personalized treatment plans for each client. Emma discusses the products and services offered at her clinic, including online booking and virtual consultations.
She explains her approach to finding and mentoring team members, emphasizing the importance of team retention. Emma also shares her experience as a trainer and the value of continuous professional development.
She offers advice for practitioners looking to start their own business, highlighting the need for hard work, realistic expectations, and a focus on patient care. Emma discusses the growth of her clinic and the importance of having a strong team. She also emphasizes the value of CQC registration and the impact it has had on her business. Finally, Emma expresses her passion for mentoring and offers her services to those interested.
Summary
Leaving the NHS to start a private practice or clinic can lead to significant growth and success.
Word-of-mouth referrals and providing outstanding service are key factors in driving growth.
CQC registration and maintaining high standards of care are important for building trust with clients.
Understanding and targeting your ideal demographic can contribute to the success of your clinic.
Personalized treatment plans and regular client communication can help retain and satisfy clients. Offering online booking and virtual consultations can improve ease of communication for patients.
Finding and mentoring team members is crucial for business growth and team retention.
Continuous professional development and training are important for staying up-to-date in the industry.
Starting a business requires hard work, realistic expectations, and a focus on patient care.
CQC registration can provide credibility and help with scaling the business.
Mentoring can be valuable for practitioners looking to start their own business.
Timestamps
Chapters
00:00 From NHS Nurse to Clinic Empire - How I did It and You Can Do It Too.
15:41 Rapid Growth and Word-of-Mouth Referrals
22:01 Targeting the Ideal Demographic
26:43 Providing Personalized Treatment Plans
29:57 Enhancing Patient Communication
32:28 Building a Strong Team
38:38 The Value of Training and Mentoring
45:23 Business Growth and Expansion
49:08 Transitioning to Private Practice
51:29 Having a Vision for Success
52:53 The Importance of Standard Operating Procedures
54:17 Empowering the Team
56:13 Inspiring Others and Offering Mentorship
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If you're a healthcare professional currently working in the NHS and you're wondering whether you can make it in private practice or open your own clinic, you're in the right place. I've just come off a call with someone who did just that. She left the NHS, started her own clinic seven years ago. Every year she had amazing growth, 50 % growth in revenue year on year. And now seven years later.
She's on track for revenue of over £1 million with a net profit margin of over 50%. How did she do it? Well, I've just come off a call with her and she shares all her secrets. And make sure you watch all of it because in the middle she just throws in her number one tip.