Life of a Technical Support Representative | Tagalog/English | Orbit Teleservices

Tech Support Agents or Tech Account help people ​with technical issues and questions relating to computers or software. The interface with customers by phone, email, or instant message to diagnose technical issues, find solutions and work to install hardware or software on computers and devices. But what is the Life of a Technical Support Representative
In this video, we will share with you the life in a Tech Account, Call Flow, and the Advantage and Disadvantages of a Tech Support Account. Let’s jump into it!
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Video Chapters:
0:00 - Introduction
0:31 - What is like working for a Tech Support Account?
1:11 - What Is a Tech Support?
1:20 - What is Work of Technical Support?
4:39 - Life in Tech Account?
5:35 - Call Flow in Tech Account
5:59 - What is CSAT?
6:14 - What is DSAT?
7:21 - Advantages of Tech Account
8:31 - Disadvantages of Tech Account
10:23 - Define Tech Account or Tech Support Account
11:28 - Outro
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Credit:
Edited by Ey-Ey
© Orbit Teleservices
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#OrbitTeleservices #BPO #TechAccount #callcenter #callcenteragent

[@deadstarskies7940]

Thank you so much po, dahil sa inyo I'm aspiring to become a Technical Service Representative mukhang masaya po kayo 😂

[@SimplyBasics]

25years sa corporate environment po. Pero walang bpo experience.. gusto ko mag start kahit tech support sana

[@biancaenriquez1929]

I've got a possible final interview po bukas kaya nanonood po ako videos like this. My course is not related to anything about a Tech account but I was given a HPTech account. Anxious po ako sa mga itatanong sakin kase di naman po ako ganung maalam sa computers, basic things lang po like using MSWord or MS PowerPoint.

[@user-ug4js6vq8u]

thank u

[@DANIdipjr]

may training po po ba?

[@randominpirationalvideo5522]

Hello wala ako experience sa Technical Support pero Local account siya good for newbie ren ba sya Unti lang kasi alam ko sa trouble shooting

[@jeordanevyenbleza5130]

Hindi ako techy bat dun ako nilagay😢
Newly hired CCA Technical Support Account.

[@Jonathan-fv5wb]

Tech support level3 here

[@gulliverimpreso413]

maganda sana eh bagay saken kaso hindi ako marunong magsalita ng English.

[@codeguideph5725]

May available po kayo for home base ?

[@jheckmarte4348]

How to apply?

[@ojouhime_]

I want to become a tech support but I really know nothing about fixing hardware issues. Do I have a chance in this job?

[@ZyrelAlcantara]

💖

[@orbitteleservices]

Hi there! We appreciate your interest! If you wish to continue, kindly fill out the application form: tinyurl.com/createorbitytvideo :)

[@judyanncabugawan2441]

Are u still hiring po? Fresh graduate here!

[@amuroaiz3043]

Are you still hiring without experience fresh grad here?

[@clarkkent1922]

Meron po ba age limit for hiring?