ENGINE PRO Replace the front fork
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- čas přidán 23. 01. 2024
- ENGWE E-Bike:
Do you own an ENGWE ENGINE PRO E-bike?
If you still cannot solve the problem after following the operation methods we provided on CZcams, please contact our service email to solve the problem for you.
When contacting us, please provide your order number, SN code, video or picture of the problem, description of the problem and video of your operation process. This is so that we can efficiently determine the problem for you.
After Sale Service: service@engwe-bikes.com
Please make an upgraded version of the fork!! I’d pay any money for that
Hi, do you want an upgraded front fork? Please let us know what you expect from the upgrade. We will feedback your suggestions to the relevant departments. Thank you for your support.
@@engweofficialsupport I would just want it to be smoother and of a higher quality, I think the stock suspension is very basic and quite stiff
Hi I have the engine pro and the forks don’t seem to be working as they should.
Over bumps there is a loud clanking noise when the forks reach their full extension (topping out). Also when they’re locked there is still some travel . About half an inch !which makes it totally unusable.
is this something that could be fixed or should I return the bike ? I would just like a pair of forks that actually work
Hi! Sorry for the late reply! So sorry to hear about that.
-For the after-sale problem, it is more convenient for us to solve it via email box.
1.Please contact us at service@engwe-bikes.com with your order number and website you placed order.
2.Please remember to send some video to show the problem you mentioned.
3. Please kindly note that the customer service will reply your email in 1 business days.
@@engweofficialsupport thanks for the reply. I’ll do that. Cheers
@@CleveStarke Hi, it is our pleasure, please feel free to contact us if you have any questions.
yeah default forks are garbage
@@WhippyWhip2 Hi, if you encounter problems with your ENGWE e-bike front fork, please contact our technical team for help via email service@engwe-bikes.com. We will solve the problem for you. Hope it helps.