Hi there! A water filter and a water dispenser are often connected because the filter ensures that the water dispensed is clean and free from impurities. Regularly replacing the water filter is important for the proper functioning of the water dispenser. A clogged or outdated filter can reduce water flow, compromise water quality, or even damage the dispenser over time.
Good day! We're glad we're able to assist you through our instructional videos. If you have questions, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.-8 p.m. EST, and we will be happy to assist.
I just installed a new filter but no water is coming through to the water spout. It is however still making lots of ice. Where do I go from here?? Thanks
We are sorry to hear that your experience with our video was not helpful. The water filter is a key component to making sure that the water dispenser works properly. Should you need us, for any additional issues or concerns , please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to help. ~ Christy
Yeah no help at all. I changed the filter a week ago and now all of a sudden the water dispenser won’t work. It’s making ice with no problems so what could it be?
@@fall06safari Ours was dispensing about 2 oz per minute! After going through several gallons, now it dispenses the right amount! If yours is not working at all, that might be defected.
Hello, JeffWVU. We understand that the troubleshooting guide may not describe every issue that your water dispenser is experiencing. If you are experiencing an issue that was not covered in this video, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and a specialist would be happy to assist you. - Damon
We're sorry to hear about the water filter issue you brought to our attention. We'd like to learn more to get your appliance back to working properly. When you have a free moment, please contact us via Live Chat Monday-Friday 8:30 am-8 pm EST, and we will dive right in. - Damon
Same here!! Customer service/ warranty did not help as we don't have the purchase date available!! Everybody says 'You have a Frigidaire, so what do you expect?' @@AjaxTheAx
Got the right Frigidaire filter installed water is leaking from the back after i pat it down dry and its the right sized one water filter change keeps showing on the screen what am I doing wrong?
Hi Christian, for further assistance you may call us from 1-800-374-4432 Mon-Fri, 8:30am - 8pm ET or may also reach out via chat Mon-Fri, 8:30am - 12am ET Memorial Day Hours, 9am - 6pm ET
Thank you for reaching out to us, karrileigh18. The sputtering that occurs is normal when a new filter is installed as the system is working to purge air from the dispenser system. We recommend dispensing and refilling a pitcher of water for 3-4 minutes to make sure the system is primed sufficiently. If you are still experiencing sputtering issues, we are just a chat away on our website. - Damon
Our water flows SOOO SLOWLY. we bought a new filter (ONE month later) and it worked great for a whole day.. followed bu incredibly slow flow again. I called Frigidaire customer service and all i got was the automated machine stating they're too busy to take my call. WHAT?!?!? I jsut spent $2400 on your fridge and you can't help me fix it?????????? what a hot mess, someone needs to get it together. now.
We had the same problem!!! With no purchase date available, they couldn't do anything to help!! Did you figure out what the problem was?? Reading all the comments, I don't even want to buy new filters, if this issue will keep coming back every 4 weeks!! Very disappointed for the 2. but last time in my life with Frigidaire!!!
embarrassingly enough … we had someone come out to fix it and the hose in the back was in fact bent… it’s just that every time we pull the fridge out it wasn’t bent so we just could not see the error. It was a very quick fix. We went through Home Depot or Lowe’s. I can’t remember where we purchased it, they are the ones who sent somebody out free of charge as we were still under warranty. Although I do think Frigidaire’s customer service stinks as a company. Good luck
Hi there! Thank you for dropping by! If the refrigerator's compressor (motor) is turning on and off every 20-30 minutes, you may check the following: dust and debris on the condenser coils can reduce the refrigerator's ability to dissipate heat efficiently. This can lead to the compressor working harder and cycling more frequently. Clean the coils to improve cooling efficiency. Dust and debris on the condenser coils can reduce the refrigerator's ability to dissipate heat efficiently. This can lead to the compressor working harder and cycling more frequently. Clean the coils to improve cooling efficiency. In the event the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.-8 p.m. EST, and we will be happy to assist.
We're sorry to learn about the troubles you are having with your refrigerator and thank you for bringing it to our attention. Please know this is certainly not the experience we would like you to have, and we have some tips that can help. Water may not dispense if the appliance has not been purged of air when the filter was installed because the air in the system can block the flow of water. Instructions on how to prime and purge your water dispenser can be found in your complete owner's guide in the section the filter replacement section. It may also be helpful to check your water pressure to ensure that it is not low and ensure that the filter is in place. If further assistance is needed, please connect with us via Live Chat or by phone at 1-800-374-4432 Frigidaire Monday-Friday 8:30 am-8 pm EST, and our specialists will be happy to assist. - Damon
@@Frigidaire How can you prime it if the friggin' water WON'T COME OUT~ This is a silly response to the issue. My water/ice stopped working about 3 months into the purchase, and hasn't worked since. Piece of crap!
@@hbhilton Sorry to hear your dispenser hasn't been working! Did you reach out to us for assistance when this occurred? If your purchase was less than a year ago, your appliance should still be within warranty so we can help with a solution! Please contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton
I did reach out to customer service with a purchase less than a year ago but they couldn't help if the purchase date wasn't available!!! Aren't you able to verify that information with the model and serial number in the first place??? Who keeps track of all that information? Very disappointed with Frigidaire because this is the 2. time having issues with water dispenser!! I guess never again!!!!@@Frigidaire
Title says this is about the 'water dispenser,' but it's really about buying a new water filter.
Hi there! A water filter and a water dispenser are often connected because the filter ensures that the water dispensed is clean and free from impurities. Regularly replacing the water filter is important for the proper functioning of the water dispenser. A clogged or outdated filter can reduce water flow, compromise water quality, or even damage the dispenser over time.
It was time to replace the filter. Thanks for the information.
Good day! We're glad we're able to assist you through our instructional videos. If you have questions, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.-8 p.m. EST, and we will be happy to assist.
I just installed a new filter but no water is coming through to the water spout. It is however still making lots of ice. Where do I go from here?? Thanks
Same here. And the dispenser lever clicks so it's not the lever. Produces ice.
Did you figure it out? That’s what mine is doing
Any updates? Mine started doing this today.
Did anyone figure this out? Mine is doing the same thing. I bought a new filter but didn’t fix the problem. Ice maker is working fine.
@@lindseythomason4509 we had to get a motor changed out in the back of the fridge
Our Frigidaire actually adds about 100ppm to the water with a fresh filter that has had 3 gallons through it.
Useless video, nothing about water dispenser not working. Please rename the video to "Water filter maintenance".
We are sorry to hear that your experience with our video was not helpful. The water filter is a key component to making sure that the water dispenser works properly. Should you need us, for any additional issues or concerns , please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to help. ~ Christy
How about ' Frigidaire filters commercial'?
Yeah no help at all. I changed the filter a week ago and now all of a sudden the water dispenser won’t work. It’s making ice with no problems so what could it be?
@@fall06safari Ours was dispensing about 2 oz per minute! After going through several gallons, now it dispenses the right amount! If yours is not working at all, that might be defected.
@@bassetto1603 I used the warranty and they fixed something in the back of the fridge
This is just a worthless advertisement for their filters and not an actual "how to fix your water dispenser" as the title suggests.
Hello, JeffWVU. We understand that the troubleshooting guide may not describe every issue that your water dispenser is experiencing. If you are experiencing an issue that was not covered in this video, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and a specialist would be happy to assist you. - Damon
100% agreed!! and calling customer service is useless too, even under warranty!!!
Thanks so much this really helped
Glad to hear!
Same issue with me. Trickling water until I replace the filter. I get about 3-5 weeks before it happens again.
We're sorry to hear about the water filter issue you brought to our attention. We'd like to learn more to get your appliance back to working properly. When you have a free moment, please contact us via Live Chat Monday-Friday 8:30 am-8 pm EST, and we will dive right in. - Damon
Been looking for a solution to this as well. We get barely 2 months out of a brand new cartridge until the flow is weak again.
Same here!! Customer service/ warranty did not help as we don't have the purchase date available!! Everybody says 'You have a Frigidaire, so what do you expect?' @@AjaxTheAx
How to flush a refrigerator water filter? My refrigerator has only the ice maker, no water dispenser.
my new filter keeps popping out. what's wrong
NOT GETTING ANY WATER
I’m not getting any water after changing my filter.
Did it ever work? I’m dealing with this now
And the flow is like stopping sometimes pls help
Got the right Frigidaire filter installed water is leaking from the back after i pat it down dry and its the right sized one water filter change keeps showing on the screen what am I doing wrong?
Hi Christian, for further assistance you may call us from 1-800-374-4432 Mon-Fri, 8:30am - 8pm ET or may also reach out via chat Mon-Fri, 8:30am - 12am ET Memorial Day Hours, 9am - 6pm ET
How come my lg fridge works without a water filter or by pass plug. I’m 100% sure water does not pass through the filter
Just installed a new one in my fridge and the sputtering is continuing and its pretty noisy....what gives?! Do I have to return and try another? :(
Thank you for reaching out to us, karrileigh18. The sputtering that occurs is normal when a new filter is installed as the system is working to purge air from the dispenser system. We recommend dispensing and refilling a pitcher of water for 3-4 minutes to make sure the system is primed sufficiently. If you are still experiencing sputtering issues, we are just a chat away on our website. - Damon
Our water flows SOOO SLOWLY. we bought a new filter (ONE month later) and it worked great for a whole day.. followed bu incredibly slow flow again. I called Frigidaire customer service and all i got was the automated machine stating they're too busy to take my call. WHAT?!?!? I jsut spent $2400 on your fridge and you can't help me fix it?????????? what a hot mess, someone needs to get it together. now.
We had the same problem!!! With no purchase date available, they couldn't do anything to help!! Did you figure out what the problem was?? Reading all the comments, I don't even want to buy new filters, if this issue will keep coming back every 4 weeks!! Very disappointed for the 2. but last time in my life with Frigidaire!!!
embarrassingly enough … we had someone come out to fix it and the hose in the back was in fact bent… it’s just that every time we pull the fridge out it wasn’t bent so we just could not see the error. It was a very quick fix. We went through Home Depot or Lowe’s. I can’t remember where we purchased it, they are the ones who sent somebody out free of charge as we were still under warranty. Although I do think Frigidaire’s customer service stinks as a company. Good luck
Why is the water hot now that I changed the filter?
What if the fridge rotor randomly works every 20-30 minutes?
Hi there! Thank you for dropping by! If the refrigerator's compressor (motor) is turning on and off every 20-30 minutes, you may check the following: dust and debris on the condenser coils can reduce the refrigerator's ability to dissipate heat efficiently. This can lead to the compressor working harder and cycling more frequently. Clean the coils to improve cooling efficiency. Dust and debris on the condenser coils can reduce the refrigerator's ability to dissipate heat efficiently. This can lead to the compressor working harder and cycling more frequently. Clean the coils to improve cooling efficiency. In the event the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.-8 p.m. EST, and we will be happy to assist.
Bruh I changed my water filter but the water seems dirty what do I do???
The filter won't seat.
Changes filter, and it appears to take water into the filter, but I cannot get water to the dispenser to fill a cup. What’s most likely causing this?
We're sorry to learn about the troubles you are having with your refrigerator and thank you for bringing it to our attention. Please know this is certainly not the experience we would like you to have, and we have some tips that can help.
Water may not dispense if the appliance has not been purged of air when the filter was installed because the air in the system can block the flow of water. Instructions on how to prime and purge your water dispenser can be found in your complete owner's guide in the section the filter replacement section. It may also be helpful to check your water pressure to ensure that it is not low and ensure that the filter is in place.
If further assistance is needed, please connect with us via Live Chat or by phone at 1-800-374-4432 Frigidaire Monday-Friday 8:30 am-8 pm EST, and our specialists will be happy to assist. - Damon
@@Frigidaire How can you prime it if the friggin' water WON'T COME OUT~ This is a silly response to the issue. My water/ice stopped working about 3 months into the purchase, and hasn't worked since. Piece of crap!
@@hbhilton Sorry to hear your dispenser hasn't been working! Did you reach out to us for assistance when this occurred? If your purchase was less than a year ago, your appliance should still be within warranty so we can help with a solution! Please contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton
I did reach out to customer service with a purchase less than a year ago but they couldn't help if the purchase date wasn't available!!! Aren't you able to verify that information with the model and serial number in the first place??? Who keeps track of all that information? Very disappointed with Frigidaire because this is the 2. time having issues with water dispenser!! I guess never again!!!!@@Frigidaire
why won't 'replace' light go off?
How about the stupid filter won't click into place. Biggest POS refrigerator ever.
Don't worry, even if it fits, it will dispense only 1oz of warm water per minute!!!