I received the product today but I am a little confused because the small drop of water is leaking from bottom, Is there some kind of leakage or the product is designed in this way Should I exchange
Greeting from Oracura! Thank you for contacting us. Kindly contact us on our support no.7738733700 or else share your contact details with us. We will surely assist you and help you to resolve your issue as soon as possible.
idk i ordered this today and i have braces so i tried doing it and it was hurting my gums the pressure on the soft option was so high even mg lips bled , kindly tell how to use it with braces
Hello, Sorry to hear caused inconvenience! Request you to connect with our Team in order to resolve your issue and guide you further to avoid the issues that you are facing currently. Regards, ORACURA Team
Greetings from Oracura Solutions. Sorry for the inconvenience caused to you, Kindly connect with our customer support number 7738733700. We will surely assist you.
I got one from Amazon. As per the instructions I charged it for 12hrs before starting the device. Unfortunately the Power on/off not working. During charging also there's no indicator light. After overnight charging, still I'm unable to switch on this. Is it a faulty product?
Greeting from Oracura! Thank you for contacting us. Kindly contact us on our support no.7738733700 or else share your contact details with us. We will surely assist you and help you to resolve your issue as soon as possible.
Hello, Do not worry, you could try using the machine for a week & your bleeding shall stop, which is indication of healthier gums. In case your bleeding continues, do consult with your Dentist. Also you may connect our Team to understand your feedback in better way on our toll-free number 1800-120-7201 or whats app on +91 7738733700 (Monday to Saturday 10 am - 5 pm). Regards, ORACURA Team
I received the product today but I am a little confused because the small drop of water is leaking from bottom, Is there some kind of leakage or the product is designed in this way
Should I exchange
Greeting from Oracura!
Thank you for contacting us.
Kindly contact us on our support no.7738733700 or else share your contact details with us. We will surely assist you and help you to resolve your issue as soon as possible.
idk i ordered this today and i have braces so i tried doing it and it was hurting my gums the pressure on the soft option was so high even mg lips bled , kindly tell how to use it with braces
Hello,
Sorry to hear caused inconvenience!
Request you to connect with our Team in order to resolve your issue and guide you further to avoid the issues that you are facing currently.
Regards,
ORACURA Team
Can ocoo1 used for braces
Did you used ? How is it
I bought a new oc010 the pressure is too high
Greetings from Oracura Solutions. Sorry for the inconvenience caused to you, Kindly connect with our customer support number 7738733700. We will surely assist you.
I got one from Amazon. As per the instructions I charged it for 12hrs before starting the device. Unfortunately the Power on/off not working. During charging also there's no indicator light. After overnight charging, still I'm unable to switch on this. Is it a faulty product?
Greeting from Oracura!
Thank you for contacting us.
Kindly contact us on our support no.7738733700 or else share your contact details with us. We will surely assist you and help you to resolve your issue as soon as possible.
When i using this flosser soft mode bleeding startrd from my gums water flow is high according to my gums what i do please help
Hello,
Do not worry, you could try using the machine for a week & your bleeding shall stop, which is indication of healthier gums.
In case your bleeding continues, do consult with your Dentist.
Also you may connect our Team to understand your feedback in better way on our toll-free number 1800-120-7201 or whats app on +91 7738733700 (Monday to Saturday 10 am - 5 pm).
Regards,
ORACURA Team
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What did you do