Was not YET locked out, but forgot my backup key and skipping reminders to not rock the boat: 1:43 was what I needed! If you are still logged into Authy and have just forgotten the backup (and keep skipping it), you don't need multi-device. As long as at least ONE account is logged in (ie your phone) you can go to settings and change "Backup Key" to whatever you want - WITHOUT KNOWING YOUR ORIGINAL KEY! If you are trying to remember the process you used, it wants at least: 1 capital, 1 small letter, 1 number and 1 symbol - typical with most passwords, but having the requirements helps jog my memory so that may also help you. I was convinced that trying to change the key would lock me out since it might ask for my original, which would be a potential disaster. THANK YOU for a useful video! I did not try entering the wrong password to the reminder, as I was afraid it would lock me out and prevent me from logging in, using it. or changing my backup key. If anyone knows what happens when you enter the wrong key once into the reminder - does it lock you out from then on until entered correctly? How many tries do you have to get it right? I'd love to know.
Hi. I need a help. I have 2 devices. I have changed my backup password on my old device, however, whenever I enter that backup password on my new device it says "wrong password" and it does not decrypt my apps? Any reason for that?
Thanks mate, yes I have tried both the Microsoft and Google authenticators but Authy is by far my favourite. Multi device support and backups make it hard to beat imo. These 2FA apps might be a thing of the past though with the introduction of passkey and google’s similar implementation. I hope to do a video on that soon but if you’re interested check out the Fido alliance. 👍
Is this why Authy has "allow multi-device" set by default now? Maybe there have been numerous cases about this and they decided to enable it by default. I am going to get a new phone today, but I will keep the same number. Will update later to confirm this process. Your video is a godsend. Thank you so much!
I have downloaded this on my phone and trying to follow the steps to reset the password, but there is no password reset for this Authy. In fact at 1:42 of your video, that page does not exist
So I have my old phone with Authy. I for some reason didnt save/ write my back up password anywhere. In settings then accounts it says backup key not backup password. I still changed it and noted it down. I use it on my new phone and it still dosnt work. I have 3 accounts I cant get tokens for on my new phone
Hello, I can not log into my Tunecore account because I have a new phone number. I never knew to set a up wit Authy and I’m totally confused about what to do. ??Please advise me
I forget my backup password of Facebook unfortunately i don't know everything about authy plz help I try everything but still in trouble plz help me anyone.
hey what is up big fam?... my problem is a bit different from the problem you addressed.. I still have my backup password but i changed phones and now i can't get past the number verification stage...it does not send a code rather says "phone verification failed" and the phone call option ain't helping either.. Support is not really helping ever accounted this good sir??
authy lets me type my backup password upon opening the app. but when I try to decrypt my other account token with the red lock icon in it asking for my backup password, it keeps saying my backup password is incorrect. How can I fix this?
Have you heard of the situation when authy is installed on the new phone and suddendly the accounts are encrypted while those on the old phone are still not encrypted as the way they have been? This just happened to me. The only thing I did after dowloading authy onto my new phone was to go to its setting, security, and activated App Protection. However, I after I turned off App Protection (because I thought this might have created the issue), authy for my accounts are still encrypted. Please help. Do you know how to solve this issue?
Hello. I have an issue I can't seem to find anyone else struggling with. Maybe you know something I don't? So I have anew phone. I have downloaded and authenticated authy to the new phone (not a new number). Enabled backups, I have the password. Everything is encrypted, but when I enter my password to decrypt I just get "incorrect password" from the new phone. I have tried changing the backup password on the old phone, restarting the phones, etc, without luck. So I can see all the accounts on the new phone, I just can't decrypt them. Any idea how I should move forward with this? I'll probably contact authy in a few days if I haven't figured it out.
Hi mate, definitely send Authy an email because I think what you've done should work. There's a section in the video showing how to send them an email. Use the little chat bot, keep clicking 'no this didn't solve my problem' and eventually you have the option to email support. Best of luck 👍
Hello! What can I do if I lost my recovery code? the one authy gives you when you created the account. Do I need to delete my account and make it over again or just reset my account to get a new recovery code? thanks for the help.
@@antoniossobhy53 If you don't have your recovery code or you have forgot it deactivate all your 2FA linked with Authy, and then send a ticket to Authy's support service, your account will be reset in a day or three max, and don't worry you'll be just fine dude, it's just that you'll have to start all your Authy 2FAs from scrath but that isn't too problematic in the end.
@@Pin2cool696 Just delete all your keys and start over, there's no problem with that, and if by any chance you're using a more personal 2FA like say an Steam one, you should send them a ticket to work this out, if at least you have access to the email associated with the acount in question any support team might be able to help you recover your password and set a new 2FA token. So in conclusion, start over your Twilio Authy keys, and if the one you have it's currently native like an Steam of Blizzard one, work with the support team responsible of any account you might have via a support ticket.
i bought a new phone and i had troubles connecting my acc to the new one. I tried changing the backup password but when i try to gain access to my account it says that the password is incorrect. I don't know what i'm doing wrong at this point
Support system doesn't respond to tickets, all they do is send automated replies and then ignore you forever. You should hit me up for help permanent recovery.
Hello, I did as you said for the multi device error but it tells me that they are going to send an email to an email address that I don't know, is this normal? has this happened to you?
Im trying to change my back up password so i can use another device and activate my accounts. I still have my old device which i registered author on. When i follow your instructions into accounts, it only show how to change back up key (not back up password) I tried this any way and it didn't work. What can i do as there's no option to change my backup password. Only back up Key?
“Please check your internet connection” keeps popping up when I try to enable my backup key of my Authy app. I have a strong internet connection. Is this just temporary? Please help
Hello i have formatted my mobile phone and I'm trying to login to my authy account and it logging me to the new authy account how can i get my old authy account
I had autthy put up on discord, removed the authentications from authy, but forgot to do it on discord. I only noticed now, when I got logged out and discord told me to authenticate, which I can’t do since the authentication on authy is removed. Is it anyhow possible to restore my account? I got all of the passwords and data, except for the authentication
Unless you still have access to your backup codes you basically lost your account permanently and have to create new one. Also Authy gives you 2 days to undo the action before it's permanently gone.
Yep.. I'm so screwed. I have my master passcode written down but never even knew there was a backups passcode... da fook. My old phone is in the bottom of the ocean and I don't have access to any emails, or social media... :(
Really sorry to hear this. I’ve received lots of comments like this. So many that I think 2FA apps are probably not worth the risk. Better to just use an SMS code. I still use Authy but, yeah, you have to be so careful with passwords and backups.
I have AUTHY working on my iPhone Can I set up a multi device on my laptop since I do not have original keys or know my password?? Can I try to toggle multi device without getting locked out of primary AUTHY on iPhone ???
If you've forgotten your Authy backup password, I think you can change it in the Authy app without needing to know the previous password. Then you can setup multi device support. HOWEVER, I'M NOT 100% SURE, SO PLEASE CHECK WITH AUTHY SUPPORT BEFORE TRYING THIS. Send them an email; they will reply.
Hello there mate how are you I hope you are good but I need help with authy 2 years ago I connected my discord account to authy and it worked well but after sometime the codes didn't work I searched but there's no reason for that can you help me please?
Hi. I changed my phone and had no issues getting Authy set back up initally. But now I also changed my phone number and while the account is still linked to the previous number I cannot change this to my current one. The app is not sending the verification message to my new number and I no longer have access to the previous one. What other option is there for me? :(
@@sitisuelyanafitriyahbintir7914 Well I had all apps backed up on my Samsung account so it just transferred over when I logged into it. I did not need to do anything really..
Only with the help of support. Unless you've got the app installed on a second device (e.g. a desktop) In that case you'll be able to change your phone number there.
Hi, sorry to hear you’re having trouble logging into your Facebook account. It’s very hard to provide an answer without seeing the issue. If you are sure your Facebook credentials are correct and your 2FA pin code isn’t working, I’m afraid your best bet is to contact Facebook.
Was not YET locked out, but forgot my backup key and skipping reminders to not rock the boat:
1:43 was what I needed! If you are still logged into Authy and have just forgotten the backup (and keep skipping it), you don't need multi-device. As long as at least ONE account is logged in (ie your phone) you can go to settings and change "Backup Key" to whatever you want - WITHOUT KNOWING YOUR ORIGINAL KEY! If you are trying to remember the process you used, it wants at least: 1 capital, 1 small letter, 1 number and 1 symbol - typical with most passwords, but having the requirements helps jog my memory so that may also help you. I was convinced that trying to change the key would lock me out since it might ask for my original, which would be a potential disaster. THANK YOU for a useful video!
I did not try entering the wrong password to the reminder, as I was afraid it would lock me out and prevent me from logging in, using it. or changing my backup key. If anyone knows what happens when you enter the wrong key once into the reminder - does it lock you out from then on until entered correctly? How many tries do you have to get it right? I'd love to know.
This app is steaming dog shit, after changing the backup key some of the tokens still need to be decrypted and password does NOT work.
I followed the instructions and reset the password on my other device. Yet when I try to decrypt on my current device it still says invalid password??
Hi. I need a help. I have 2 devices. I have changed my backup password on my old device, however, whenever I enter that backup password on my new device it says "wrong password" and it does not decrypt my apps? Any reason for that?
Thank you so much for this info. I was having issues with getting the app data on my new iPhone and you made it very simple! = ]
Thank you for the info, it is very helpful.
Thumbs up & subscribed. Have you used other authentication apps? Do you prefer Authy? Thanks for the well laid out & informative video.
Thanks mate, yes I have tried both the Microsoft and Google authenticators but Authy is by far my favourite. Multi device support and backups make it hard to beat imo. These 2FA apps might be a thing of the past though with the introduction of passkey and google’s similar implementation. I hope to do a video on that soon but if you’re interested check out the Fido alliance. 👍
Is this why Authy has "allow multi-device" set by default now? Maybe there have been numerous cases about this and they decided to enable it by default. I am going to get a new phone today, but I will keep the same number. Will update later to confirm this process. Your video is a godsend. Thank you so much!
I have downloaded this on my phone and trying to follow the steps to reset the password, but there is no password reset for this Authy. In fact at 1:42 of your video, that page does not exist
true
Thanks so much, helped me out immensely today.
So I have my old phone with Authy. I for some reason didnt save/ write my back up password anywhere. In settings then accounts it says backup key not backup password. I still changed it and noted it down. I use it on my new phone and it still dosnt work. I have 3 accounts I cant get tokens for on my new phone
Hello, I can not log into my Tunecore account because I have a new phone number. I never knew to set a up wit Authy and I’m totally confused about what to do. ??Please advise me
I forget my backup password of Facebook unfortunately i don't know everything about authy plz help I try everything but still in trouble plz help me anyone.
Same problem
Vary good tutorial, thank you men! Blessings
No worries. Hope it helped 👍
hey what is up big fam?... my problem is a bit different from the problem you addressed.. I still have my backup password but i changed phones and now i can't get past the number verification stage...it does not send a code rather says "phone verification failed" and the phone call option ain't helping either.. Support is not really helping ever accounted this good sir??
authy lets me type my backup password upon opening the app. but when I try to decrypt my other account token with the red lock icon in it asking for my backup password, it keeps saying my backup password is incorrect. How can I fix this?
Same problem
Is there a way to get an iPhone icloud backup put on to an iPad?
my authy dont have this opcion
I forgotten the PIN for Authy account. what should I do to regain access pls?
Have you heard of the situation when authy is installed on the new phone and suddendly the accounts are encrypted while those on the old phone are still not encrypted as the way they have been? This just happened to me. The only thing I did after dowloading authy onto my new phone was to go to its setting, security, and activated App Protection. However, I after I turned off App Protection (because I thought this might have created the issue), authy for my accounts are still encrypted. Please help. Do you know how to solve this issue?
Yeahh same happened with me
Same probleme to me ,new phone and all that
Hello. I have an issue I can't seem to find anyone else struggling with. Maybe you know something I don't?
So I have anew phone. I have downloaded and authenticated authy to the new phone (not a new number). Enabled backups, I have the password. Everything is encrypted, but when I enter my password to decrypt I just get "incorrect password" from the new phone. I have tried changing the backup password on the old phone, restarting the phones, etc, without luck. So I can see all the accounts on the new phone, I just can't decrypt them. Any idea how I should move forward with this? I'll probably contact authy in a few days if I haven't figured it out.
Hi mate, definitely send Authy an email because I think what you've done should work. There's a section in the video showing how to send them an email. Use the little chat bot, keep clicking 'no this didn't solve my problem' and eventually you have the option to email support. Best of luck 👍
Same ! Have you got the solution now ?
This was helpful. Thank you.
You're welcome!
thanks! this tutorial helped me recover my authy!
Hello!
What can I do if I lost my recovery code? the one authy gives you when you created the account.
Do I need to delete my account and make it over again or just reset my account to get a new recovery code? thanks for the help.
Me too, do you know how?
@@antoniossobhy53 If you don't have your recovery code or you have forgot it deactivate all your 2FA linked with Authy, and then send a ticket to Authy's support service, your account will be reset in a day or three max, and don't worry you'll be just fine dude, it's just that you'll have to start all your Authy 2FAs from scrath but that isn't too problematic in the end.
Sir, my authy account not working...as it showing disabled multiple device... disabled authy back up also...pls guide me what can I do..pls
@@Pin2cool696 Just delete all your keys and start over, there's no problem with that, and if by any chance you're using a more personal 2FA like say an Steam one, you should send them a ticket to work this out, if at least you have access to the email associated with the acount in question any support team might be able to help you recover your password and set a new 2FA token.
So in conclusion, start over your Twilio Authy keys, and if the one you have it's currently native like an Steam of Blizzard one, work with the support team responsible of any account you might have via a support ticket.
i bought a new phone and i had troubles connecting my acc to the new one. I tried changing the backup password but when i try to gain access to my account it says that the password is incorrect. I don't know what i'm doing wrong at this point
Same ! Have you got the solution now ?
I got inspiration to install authy on my laptop while my new phone doesn't work tho all the steps are correct, so installing on laptop it works
Very glad to hear it works on your computer. It’s the secret to making it a useful solution.
Bro i accidentally deleted my facebook code generator in authy what should i do
what does it mean if the backup password option was never selected on and it stills wants me to enter a backup password?
Support system doesn't respond to tickets, all they do is send automated replies and then ignore you forever. You should hit me up for help permanent recovery.
Hello, I did as you said for the multi device error but it tells me that they are going to send an email to an email address that I don't know, is this normal? has this happened to you?
Im trying to change my back up password so i can use another device and activate my accounts. I still have my old device which i registered author on. When i follow your instructions into accounts, it only show how to change back up key (not back up password) I tried this any way and it didn't work. What can i do as there's no option to change my backup password. Only back up Key?
I need help what if i never setup a bacup password, all. have is multidevice how do i get my accounts bac
Good day Sir, please help me on what should I do if I did not backup my accounts and lost the recovery codes ?
Me too, do you know how?
“Please check your internet connection” keeps popping up when I try to enable my backup key of my Authy app. I have a strong internet connection. Is this just temporary? Please help
Hello i have formatted my mobile phone and I'm trying to login to my authy account and it logging me to the new authy account how can i get my old authy account
I had autthy put up on discord, removed the authentications from authy, but forgot to do it on discord. I only noticed now, when I got logged out and discord told me to authenticate, which I can’t do since the authentication on authy is removed. Is it anyhow possible to restore my account? I got all of the passwords and data, except for the authentication
Unless you still have access to your backup codes you basically lost your account permanently and have to create new one. Also Authy gives you 2 days to undo the action before it's permanently gone.
hey, I don't have acsess to my old phone number and my e-mail is not working... I am just trying to sign in :(( please helpppp
The way my memory is I had to remove authy and any 2 step Verification that is from my phone. It's was too much of a hassle
Yep.. I'm so screwed. I have my master passcode written down but never even knew there was a backups passcode... da fook. My old phone is in the bottom of the ocean and I don't have access to any emails, or social media... :(
Really sorry to hear this. I’ve received lots of comments like this. So many that I think 2FA apps are probably not worth the risk. Better to just use an SMS code. I still use Authy but, yeah, you have to be so careful with passwords and backups.
I’m curious about the master password though? Is that for Authy? It might be worth contacting them.
Same thing happen to me but lucky me I got mine recovered by someone. Why not send him a request if he can be of help.#Leachtech
He's on lnstgram
thank you.
when i got to settings and my accounts i can't see the change the backup password
I have AUTHY working on my iPhone
Can I set up a multi device on my laptop since I do not have original keys or know my password??
Can I try to toggle multi device without getting locked out of primary AUTHY on iPhone ???
If you've forgotten your Authy backup password, I think you can change it in the Authy app without needing to know the previous password. Then you can setup multi device support. HOWEVER, I'M NOT 100% SURE, SO PLEASE CHECK WITH AUTHY SUPPORT BEFORE TRYING THIS. Send them an email; they will reply.
Hello there mate how are you I hope you are good but I need help with authy 2 years ago I connected my discord account to authy and it worked well but after sometime the codes didn't work I searched but there's no reason for that can you help me please?
Muito obrigado, ajudou muito!!! :)
Hi. I changed my phone and had no issues getting Authy set back up initally. But now I also changed my phone number and while the account is still linked to the previous number I cannot change this to my current one. The app is not sending the verification message to my new number and I no longer have access to the previous one. What other option is there for me? :(
Hi I wanna know..how you set it back up in a new phone with the same account?
@@sitisuelyanafitriyahbintir7914 Well I had all apps backed up on my Samsung account so it just transferred over when I logged into it. I did not need to do anything really..
Thank you so much
Phone verification failed
Mine doesnt even give me the option to change
hello i dont remember my backup password help me please
Thank you
You're welcome
I dont know my backup password and idek how to fix it 😊
I dont even have any of these options
so, if i lose my phone, and then get a new phone with a new number, can I restore authy and my accounts using my back up password?
Only with the help of support. Unless you've got the app installed on a second device (e.g. a desktop) In that case you'll be able to change your phone number there.
thanks
I don't know why I can register a new Hatta number. They don't send a verification code
Contact #Justice_Techz he will help you out on this
Is on Instagram
Plz bro anyone plz guide me a little I always submit my id still can't get access to my Facebook
Hi, sorry to hear you’re having trouble logging into your Facebook account. It’s very hard to provide an answer without seeing the issue. If you are sure your Facebook credentials are correct and your 2FA pin code isn’t working, I’m afraid your best bet is to contact Facebook.
@@FacultyofApps I already trying so many times to contact with them but they don't reply.
Sir can i ask a suggestion what will do if authy doesn't sending code(SMS Verification)
Hlw how to slove this? No received sms code. But voice call verification don’t identity what she say, she say 7 but i press 7 but say wrong.
1:26 you are god. the saviour of my day
THANK YOUUUUUUUUUUUUUUUU
how can you install authy in your laptop?
How To Use Authy on Desktop and Mobile
czcams.com/video/tmnS821wCyc/video.html
wish i never bothered investing. Fucking headache
So...i've just basically lost my discord account amazing
Same thing happen to me but lucky me I got mine recovered by someone. Why not send him a request if he can be of help. #Leachtech.
He's on lnstgram
on one device my backup key works, on the other with the exact same account it doesn't work, what can I do?
on one device my backup key works, on the other with the exact same account it doesn't work, what can I do?