2. Trusting Teams | THE 5 PRACTICES

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  • čas přidán 28. 10. 2019
  • How do we create an environment in which our people can work at their natural best?
    Leaders are not responsible for results, they're responsible for the people who are responsible for the results.
    This is the second of The 5 Practices outlined in THE INFINITE GAME.
    + + +
    Simon is an unshakable optimist who believes in a bright future and our ability to build it together. Described as “a visionary thinker with a rare intellect,” Simon teaches leaders and organizations how to inspire people. With a bold goal to help build a world in which the vast majority of people wake up every single day feeling inspired, feel safe at work, and feel fulfilled at the end of the day, Simon is leading a movement to inspire people to do the things that inspire them. Simon is the author of multiple best-selling books including Start With Why, Leaders Eat Last, Together is Better, and Find Your Why. His new book, The Infinite Game, will be released in 2019.
    Simon’s WHY: To inspire people to do the things that inspire them so that, together, each of us can change our world for the better.
    + + +
    Website: simonsinek.com/
    Instagram: / simonsinek
    Linkedin: / simonsinek
    Twitter: / simonsinek
    Facebook: / simonsinek
    Simon’s books:
    The Infinite Game: simonsinek.com/product/the-in...
    Start With Why: simonsinek.com/product/start-...
    Find Your Why: simonsinek.com/product/find-y...
    Leaders Eat Last: simonsinek.com/product/leader...
    Together is Better: simonsinek.com/product/togeth...

Komentáře • 173

  • @nataliesoutlet
    @nataliesoutlet Před 2 lety +182

    “Leadership is not about being in charge, leadership is about taking care of those in your charge” love

  • @zuleigaagulhas9740
    @zuleigaagulhas9740 Před 2 měsíci +3

    Quite often we find ourselves in environments where leaders are working against each other instead of working together for the greater good of the organization. It boils down to
    "Just keeping your head under the radar and collect your paycheck"

  • @VesnaArtChannel
    @VesnaArtChannel Před 12 dny

    Noa example is just mind-blowing. If Noa presents in that other hotel with not so supportive management, as he presents in Four Seasons Hotel, Noa could be even sanctioned for his customer service style. I can feel this on a very personal level. I do not adjust to the environment and leaders, I am myself and act according to my values. You can have a good guess, I did not stay long in not supportive and trusting environments. Now, as a leader, I want to build this environment. Thank you!!

  • @claudegagne2805
    @claudegagne2805 Před 2 lety +97

    Someone who finally gets it. My motto was always that people don`t work FOR the manager but rather that the manager is working for their people. The job of the employee is to DO their jobs. The manager is there to support them by empowering them to make decisions, ensuring they have the right tools & training and especially that they are well. In every way.

    • @aarondyer.pianist
      @aarondyer.pianist Před 2 lety +3

      That's what makes a real manager, knowing and supporting the people who work for him.

  • @PH1M0
    @PH1M0 Před 4 lety +2

    Last line sums it up, leaders make others “feel valued and valuable.” I think that’s what everyone wants

  • @johnbarron4843
    @johnbarron4843 Před 4 lety +5

    Need more Simon in my life!

  • @velvetsound
    @velvetsound Před rokem +6

    Everything about this should be required reading for all managers. I’ve been getting my managers to watch this, and trying to live it myself. Thank you, Simon.

  • @Youarturo
    @Youarturo Před 4 lety +5

    A truely Master Class on Leadership !!! ... thank you Simon !!!

  • @SP-ki3vg
    @SP-ki3vg Před 4 lety +4

    Thanks Simon! Leadership leadership leadership, so inundated with this word and just hoping that our managers decide to be leaders

  • @r.t.dominguez1717
    @r.t.dominguez1717 Před 4 lety +23

    I'm an improved person! Because of your videos, my students loves me! It touched me whenever they say they love their mentor 😢 I wish I've bumped into your videos years ago... but I'm so grateful I've watch it whenever you released one! Thanks Simon!❤️ You're a life saver! I'm very grateful!

  • @ckhospitalityadvisors6970
    @ckhospitalityadvisors6970 Před 3 lety +15

    This is the only way how a company functions long term. Loved the Four Seasons example with Noah! Trust is the THING - thank you for sharing, making sure as a leader to be aware of it. Often, this deep pure trust is felt when we are born into the world and it is the most important emotion we can give our children as a parent. Trust, Safe Space and belonging

  • @LordKnoppers
    @LordKnoppers Před 4 lety +10

    I needed to hear this one. Really good for my training to untrain being overly cautious 🙏😎👍

  • @ramanmehta3619
    @ramanmehta3619 Před 4 lety +4

    I love you Simon. Why leaders don't understand the language you speak.

  • @daniel51020
    @daniel51020 Před 4 lety +2

    Well said, Simon. Thank you. The real life examples are really helpful, insightful and inspiring.

  • @MaxineAGGuess
    @MaxineAGGuess Před 4 lety +8

    Trust is paramount! You’re an excellent lecturer/motivational speaker Simon. Thanks for such an instrumental and brilliant speech. These are solid tools for any leader.

  • @giuseppebarresi2307
    @giuseppebarresi2307 Před 3 lety +1

    Thank you for your support and courage to keep going in this period of Pandemic and Work from Home, where we feel sometimes alone, without team, without leader, and I am listening to become a leader every day because we live in this infinite game, LIFE.
    A big hug and warmly thank you with all my heart from Bucharest, Romania! Ramona & Giuseppe

  • @sudutbicaraku7947
    @sudutbicaraku7947 Před 3 lety +7

    I just don't get it why simon subscribers less than a millions, with this kind of knowledge and purpose in his life, he should've get more subscribers, love this man so much

  • @chrisoncross
    @chrisoncross Před 4 lety +1

    Tremendous insight and inspiration for those of use who study humanity and work environments. Simon says...

  • @saulgudino3584
    @saulgudino3584 Před 2 lety +3

    one of the best short and concise presentations I have seen in the subject of trusting teams and leadership in general. Thank you!

  • @raquelpires8396
    @raquelpires8396 Před 9 měsíci +3

    This video made me see bad work environments from a different perspective and how much power a leader has. Thank you so much for sharing your knowledge with us

  • @talhashaukat6662
    @talhashaukat6662 Před 4 lety +55

    Like is "rational"
    LOVE is "emotional"
    For sure people are not towels and the leaders certainly don't have to wring them out to bring out the most out of them.Just give them their space and don't only accept their flaws but embrace them.
    Simon is phenomenal in expressing the most ABSTRACT of things in such a profound way that i can't even describe in words.
    Much Love

  • @jonathanp.2897
    @jonathanp.2897 Před 4 lety +17

    To me I think it's a pragmatic utopia. I like what Simon Sinek is coming up with here - forming teams that are emotionally engaging in their work and leadership that is profoundly about caring. Coming from a German background, I really see though that cultural aspects play in here too - love and feelings don't belong to a workplace in Germany, nevertheless, productivity is extremely high in my country - also due to excellent teamwork, not because members brought in their personal lives into the job surrounding or leaders caring in the first place, but because of the contrary: they know how to seperate the personal from the job life. It's not "fake". The emotional connection to the workplace can play a role, but distancing from work, from the teams or other out of my cultural background (Hofstede, Socialization, 6D Model), is simply the distancing and shutting the door to the work routine - which is healthy to do. The failures of leadership are in turn very good addressed - its not the teams failing in first place, its leaders not leading well and failing in intervening into employees (life) situations.

  • @JaroBerce
    @JaroBerce Před 4 lety +3

    Bravo Simon!
    A very important issue is TRUST. Which start by trusting oneself. And those "bad " managers do not trust themselves - how can they trust people that they lead?

  • @IdealClientExperience
    @IdealClientExperience Před rokem +1

    "It is a leader's responsibility to set the environment ..." Oh, my. Taking care of the people in our business is a high calling. If we just focus on our clients or customers we will surely miss the real joy of it all. Thanks, Simon Sinek!

  • @lockewilliams9224
    @lockewilliams9224 Před rokem

    Air Force active duty here! We watched this in our ALS class. It really opened my mind.

  • @keniammartinez83
    @keniammartinez83 Před 3 lety +3

    He preaches it well. I love the way he delivers this message. Love him!

  • @tinasteiger9625
    @tinasteiger9625 Před rokem +1

    Thank you for saying what has been on my mind for a long time!

  • @izawaniek2568
    @izawaniek2568 Před 3 lety

    It is 100% true. All leaders should hear that.

  • @mathers1269
    @mathers1269 Před 4 lety +4

    Simon, a great simple summary; build trusting teams, by trusting your teams. Or as the British Army's officer training says: "Serve to Lead".

  • @moneycoachkh430
    @moneycoachkh430 Před 3 lety

    Thank you , I really appreciate to read your book and watch you.

  • @holdupwaitaminute.
    @holdupwaitaminute. Před 4 lety +15

    The story about Noah is always amazing to me.......

  • @mohamedsoumeur190
    @mohamedsoumeur190 Před rokem

    Very powerful message! Trust is everything.

  • @rafaelgarcia9189
    @rafaelgarcia9189 Před rokem

    Absolutely inspiring! Infinitely grateful for the shared ideas and insights.

  • @PracticalInspiration
    @PracticalInspiration Před 4 lety +11

    I totally agree with the message here. The one thing that struck me though was the United Airlines example where Simon spoke up for a passenger trying to board early, and in that instance it's equally possible that the gate agent used the reason for doing what they did as an excuse to minimise potential complaints and further issues. I'm not saying it was definitely the case, just a possible reason

  • @RemiFrenchie
    @RemiFrenchie Před rokem

    This was 100% my experience as an educator and administrator in U.S. public schools.

  • @idreesosmanibrahimmusa2752

    Thank you. really a good performance. I do appreciate it

  • @ericafernandes3283
    @ericafernandes3283 Před 4 lety +14

    This video is just WOW... im a Team manager and i literally absorb all that you say and try to implement everything in my daily activities... love you ❤

    • @joeyanderson6660
      @joeyanderson6660 Před rokem

      What do u do when u feel a employee is taking u for a ride?

    • @skeybell
      @skeybell Před rokem

      @@joeyanderson6660 there are always exceptions as he said, keep doing good but that doesn't mean not correcting certain behaviors when necessary

  • @rhondac4957
    @rhondac4957 Před 4 lety

    Such a fantastic message!

  • @kls-9589
    @kls-9589 Před 4 lety +9

    Wow. I'm not a leader and I get this. ALL leaders should listen to this.

    • @alec8701
      @alec8701 Před 4 lety +1

      You’re a leader bro

    • @alec8701
      @alec8701 Před 4 lety

      Everyone is a leader

    • @DavidSengupta
      @DavidSengupta Před 4 lety

      @Jessica Marie Baumgartner true ..very true

    • @lanranedward7868
      @lanranedward7868 Před 3 lety

      @Jessica Marie Baumgartner wow such insight,
      thx🙏

    • @Elhesh
      @Elhesh Před 2 lety

      And then they should quit their positions. Lead ship is a lie, it’s just an illusion to allow people to think their better than others.

  • @hanzlearningsolutions
    @hanzlearningsolutions Před 2 lety +5

    Often times we take teams for granted. We need to realise that essential success of a company depends on teams and not leaders. The day u find a leader thinking its all about him, that team is doomed.

  • @orangealk
    @orangealk Před 4 lety +1

    That's Amazing Simon, as usual !!
    You are second to none.

  • @cliffburton2622
    @cliffburton2622 Před 3 lety +9

    If you get the leadership right, you get people like Noah.
    If you get the leadership wrong, you get people like Noah.
    💁‍♂️🎩

  • @MrPrithveeraj
    @MrPrithveeraj Před 4 lety +1

    This should reach more and more organisations!!!!

  • @robertf321
    @robertf321 Před 4 lety +12

    The Four Seasons needs to give Noa a full-time contract and a pay raise for all the goodwill he creates👍

    • @Skousen77
      @Skousen77 Před 15 dny

      Am sure Noa will feel disappointed to get his love returned as simple cash.

  • @moorjewjewmoor4058
    @moorjewjewmoor4058 Před 4 lety +10

    Send this to the whole instacart staff, please, there a great company but no respect for the employees that actually love putting in the foot work out in the field

  • @VworksArt
    @VworksArt Před 3 lety

    Every boss needs to watch this

  • @jasoncheung8407
    @jasoncheung8407 Před 3 lety +2

    Trust also means assuming the best in people.
    When we find ourselves in leadership positions, we too often think that people need to be reminded to be on their best behavior e.g remember to give your 100%! Always ask for help when you need it!
    Assuming that you hired the right people, you shouldn't need to remind people to ask for help when needed or give something their full effort. To do so implies that you may have at one point doubted those you're leading - that you at one point may not have trusted them to ask for help when faced with a difficult task or give something their full effort.
    In short, if you have to tell those you lead to work hard, you've either hired the wrong people and therefore have had to create an environment in which such reminders are necessary or you simply don't trust the people who work with you.
    Both situations will require some self-reflection to remedy.

  • @jessgala9429
    @jessgala9429 Před 4 lety +1

    This is all precise 👌🏻 I seriously hope to attend to one of your presentations

  • @triciaselby6074
    @triciaselby6074 Před 2 lety +5

    This is AWESOME!!! This helps me realize that I am not trusting my team.. Perhaps I should..

    • @Skousen77
      @Skousen77 Před 15 dny

      People often deliver what is expected of them.

  • @vicf6509
    @vicf6509 Před 4 lety +7

    I find that senior leaders struggle with this. They forget how they got to that level or got their position because of tenure and never had these skills. They don't seem natural or genuine when they try to connect with the larger team. Everyone wants quick results but that is only good in the short term. Slow and steady will win the race.

  • @prestonbowthorpe5440
    @prestonbowthorpe5440 Před 4 lety +2

    Simon,
    I love your videos, I believe that you can feel it deep inside when someone is speaking truth. I am a father of three and a choir teacher and I believe that your lectures on leadership have helped both professionally and personally. Two questions, First is there any way that you could do one of your lectures specifically geared towared teachers. Teaching is after all mostly leadership. Second, I think I have heard you speak to this before but what can you do to help others, leaders and colleagues become interested in leadership training.
    Thanks.

  • @valligireesh5038
    @valligireesh5038 Před 3 lety

    Very true Simon, I trust the same.

  • @melissah8669
    @melissah8669 Před rokem

    Wow this message is so profound I really enjoyed listening to your thoughts and they are very true. How do we change our actions to make our team members feel this way. This is the kind of leader I want to be.

  • @harmonylifewithjess1593

    Love your voice and words

  • @darluk2
    @darluk2 Před 4 lety

    Thanks for this video. Dariusz Łukasik, the author of a few blogs.

  • @ConnectYourBody
    @ConnectYourBody Před 3 lety

    Great. We need companies like that. There people works their natural best! Yeah

  • @yangbestari
    @yangbestari Před 4 lety

    The more i read HBR, watch Simon, and the likes, the more i realize what a messed up place i work in.

  • @ankk98
    @ankk98 Před 3 lety +12

    "Leadership is a lifestyle"
    "Teams where people love to be in"
    "Workplace where people feel safe"
    "Team where people trust each other"

  • @DavidSengupta
    @DavidSengupta Před 4 lety

    People these days really need a reality check about their choices and all ... Simon Sinek's video and so less views ???? He is one of the best orator i have ever listened to ..

  • @boburkomilov9536
    @boburkomilov9536 Před 4 lety

    Love you , Sinek

  • @MonaMarMag
    @MonaMarMag Před 3 lety

    Trust and respect are basic in any relationship .
    Great job ☺👏👏👏
    I totally suport what you do .

  • @egertonmanethometugekogeh1905

    Jesus said i give you a new commandment. Love one another as you love yourself. Well i guess we still don't realise how underated that statement is. Those who realise it will see the benefits and wisdom in that command

    • @bobbyblair7173
      @bobbyblair7173 Před 7 dny

      It's impossible to love all mankind with "PERSONAL" love. Christ was speaking of Impersonal love for one another. PERSONAL love for God the Father motivates Impersonal love for ALL MANKIND even the unlovable. Impersonal love emphasis the subject (me) the one doing the loving. Regardless who they are or what they've done based on my own honor and integrity I treat all with tolerance forgiveness courtesy sensitivity thoughtfulness kindness etc... that is what Christ meant by love one another and through practicing this Unbelievers can see Christ bring formed in you.

  • @ThePowerpoint25
    @ThePowerpoint25 Před 2 lety

    Awsome and Awesome !!!!

  • @danconnors8961
    @danconnors8961 Před 11 měsíci

    so encouraging!

  • @kylewolford173
    @kylewolford173 Před rokem

    great video! thanks for posting.

  • @JonoTheVoiceofAustralia

    My god, I decided to google your name because of Start with why! today LOL thank you!

  • @passionatemarketing1597

    awesome! important video thanks

  • @voltairepabustan
    @voltairepabustan Před 3 lety

    Great video, and Great tips.

  • @divyamurugesan5557
    @divyamurugesan5557 Před 4 lety

    Great Video as always. I am expecting more diversified examples. Like working out in gym, brushing our teeth. ☺️☺️

  • @marmy768
    @marmy768 Před 3 lety +1

    I wanna be a leader like he describes...I will work hard. Treat ppl how u wanna be treated. :))))))))))

  • @jillclark7915
    @jillclark7915 Před 2 lety +2

    Simon says:
    - the leadership environment will hugely impact the performance of their team
    - no trust = the team shows up and fake, lie and hide mistakes for fear of punishment
    - in a trusting team people admit mistakes and their need for help without any fear of retribution
    - leadership is not about being in charge. It is about taking care of those in your charge.
    - poor service is often due to team members being scared of breaking the rules.

  • @GaryThomann-CoGC
    @GaryThomann-CoGC Před 10 dny

    The team decides on salary and bonuses through periodic team review. The ‘leader’ does not necessarily makes the highest income.
    Various roles within a team suit different personality types regardless of age and ‘experience’. Guru types regardless of skill domain are worth multiples of the team ‘average’ income.
    The team reviews, decided and knows on what each other is earning. This really is the crack cocaine of empowered teams and high performance.

  • @LarryP248
    @LarryP248 Před 5 měsíci

    The profound wisdom in this content is striking. A book with akin insights influenced my personal journey significantly. "A Life Unplugged: Reclaiming Reality in a Digital Age" by Theodore Blaze

  • @zacharydavis4398
    @zacharydavis4398 Před rokem

    - 2:59 - 3:18 - 3:31 idk feel that Big Tech/etc needs more of this mindset smh
    - 2:59 - 3:18 - 3:31 - 4:07 - 4:41 - 5:50 - 6:17 idk sounds eerily on par to Big Techs issues within the 21st century smh.
    5:50 - 7:02 - such as but not limited to: Big Tech issues of the 21st century imo
    5:50 - 8:21 bare minimums solutions are legislate, regulate, enforce , etc
    Thanks for spending the time to create and share this content perspective!

  • @AprilSunshine
    @AprilSunshine Před rokem

    I'd really like a list of companies that care for their employees like this so i can support them!

  • @drprashantpsalgaonkkar5035

    Amazing thoughts

  • @rockylapham2599
    @rockylapham2599 Před rokem

    THE JOB OF LEADERSHIP IS TO CREATE TRUSTING TEAMS

  • @zacharydavis4398
    @zacharydavis4398 Před rokem

    - 2:59 - 3:18 - 3:31 feel that Big Tech/etc needs more of this mindset smh
    - 2:59 - 3:18 - 3:31 - 4:07 - 5:50 - 6:17 idk sounds eerily on par to Big Techs issues within the 21st century smh.
    5:50 - 7:02 - such as but not limited to: Big Tech issues of the 21st century imo
    5:50 - 8:21 bare minimums solutions are legislate, regulate, enforce , etc
    Thanks for spending the time to create and share this content perspective!

  • @khizarnawaz9665
    @khizarnawaz9665 Před 4 lety

    Awesome.
    Stuff he spoke is old, but his storytelling is brilliant.

  • @caseyjones1930
    @caseyjones1930 Před rokem

    During an intense meeting with my manager and the other assistant manager, in which I was trying to advocate for and defend my team's performance and explain the role that trust of management plays in a team's performance, the other assistant manager flipped it on me (as if I hadn't been the one to bring up the lack of trust that permeates the entire establishment) they said my team was under performing because they don't trust me and that the way they gained the teams trust was by being the best at everything. I am still trying to see how that is a trust building practice. While I do see the value in a team seeing the tasks performed in their most efficient and expedient capacities and the importance that a team trusts the leader's competence at tasks they are training other's for, in this context, the other AM's performance is weaponized against people. They are constantly comparing the time it takes them to the time it takes the team members suggesting that they are falling short, all but one of which have been there for less than a year.

  • @claudinemvilongo5972
    @claudinemvilongo5972 Před 6 měsíci

    waouh, tres intéressant. le leadership est un style de vie et non une méthode

  • @AceHardy
    @AceHardy Před 4 lety

    👑

  • @SilipaVakaloloma-id6iu
    @SilipaVakaloloma-id6iu Před 8 měsíci

    People dictate the leadership

  • @crnivitez4450
    @crnivitez4450 Před 4 lety +5

    Simon: Exist
    Me: Yes

  • @nicolas8510
    @nicolas8510 Před 2 lety +2

    waaa je viens de France quel contenue incroyable

  • @Deanforbes
    @Deanforbes Před 2 měsíci

    He must have been really struck by this experience- I believe I've heard him share a little about it before.

  • @monicapuccetti3310
    @monicapuccetti3310 Před 4 lety

    And this is 100% why I will pay more to fly with Southwest over United - Southwest must be doing something right because I’ve never seen an angry Southwest employee.

  • @EthanTalk
    @EthanTalk Před 4 lety +5

    Anyone read Creativity, Inc??
    Pixar built the greatest animation company in the world around this principle!

    • @EthanTalk
      @EthanTalk Před 4 lety

      @Jessica Marie Baumgartner 😂 I'm pretty sure they will own my soul when Disney+ comes out lol

  • @amanda.w.6082
    @amanda.w.6082 Před 2 lety

    Say it loud for the Managers in the back!

  • @sabamousavi4761
    @sabamousavi4761 Před 2 měsíci

    I've became a manager recently I have been thinking about how I can be a good leader? Shoud I control every task I've entrust them? what If they make mistake?

  • @mohammadaslam8375
    @mohammadaslam8375 Před 4 lety +1

    Nice

  • @raniniranjan2751
    @raniniranjan2751 Před rokem

    👍

  • @davidescoto7175
    @davidescoto7175 Před 4 lety

    Hellooooo Mr. Sinek!

  • @briancrane7634
    @briancrane7634 Před 4 lety +1

    For ANY OF THIS TO WORK you must get management to think of PEOPLE as MORE IMPORTANT than MONEY!! [IMHO that a non-starter...won't happen]

  • @robbydavis9062
    @robbydavis9062 Před 3 lety

    I'm still waiting for God to lightning bolt me for my childhood days of innocent and being stupid alone.

  • @marylapoint623
    @marylapoint623 Před rokem +1

    I think I missed the 5 practices. Did anyone catch the 5 practices?

  • @jeffwelch5349
    @jeffwelch5349 Před 4 lety

    I work for a company who is a ‘Caesar’s Palace’ and it is not fun!

  • @RZethusE
    @RZethusE Před 4 lety +2

    How to know I don't work in a safe environment; don't dare email the link to this video to my manager & team lead 🤭

  • @IELTSGOPRO_youtube
    @IELTSGOPRO_youtube Před 3 lety

    Lying, hiding and faking, a recipe for disaster!

  • @mikerusbatch5340
    @mikerusbatch5340 Před 3 lety +1

    My school sent me here lol