One step ahead - How Avtera manages customer complaints

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  • čas přidán 7. 04. 2024
  • This case study video showcases Avtera's commitment to excellence in customer service by efficiently managing complaints. Partnering with HC Center, they overcame challenges in handling scattered information across various channels. Implementing Canon Therefore document system streamlined their process, enabling transparent communication and real-time oversight. This solution enhanced responsiveness, resulting in financial benefits and paving the way for further improvements across their operations, aligning with Avtera's dedication to continuous enhancement and superior service delivery.
    Video: 8Production - Creative Media Agency
    www.canon.si/business/insight...
    #CanonEurope
  • Věda a technologie

Komentáře • 1

  • @agricolaparra
    @agricolaparra Před měsícem

    la atención al cliente por parte de esta empresa es lamentable.
    Una semana tratando de solicitar información, y finalmente conseguí hablar con un agente que malamente hablaba español .
    Lamentable, hoy perdieron 2 clientes, aunque creo que les dara igual
    Atención al cliente PESIMA