Suppose after a step done by user, I want to show that automation updates a field for example then will that come under a new step, resource being Salesforce Rule or Flow? For leads coming in from channels, do you recommend me creating separate independent flow maps or one map that starts for all channels but are linked to different flow maps ?
Suppose after a step done by user, I want to show that automation updates a field for example then will that come under a new step, resource being Salesforce Rule or Flow?
For leads coming in from channels, do you recommend me creating separate independent flow maps or one map that starts for all channels but are linked to different flow maps ?
BPMN = Business Process Model & Notation
Thanks!
Which tools can we use to build these diagrams?
Elemets.cloud is THE Salesforce process mapping solution