Improving Customer Service for People with Disabilities

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  • čas přidán 3. 05. 2011

Komentáře • 56

  • @jasongreen809
    @jasongreen809 Před rokem +2

    I am a person with an invisible disability. What I have learned is if you find large corporations or government institutions, they will always have a DEI officer or department within HR. So, if your getting the door slammed in your face, according to DEI regulations, company X has to give time of day to give the first meeting. I have a free business advisor with my state agency of Vocational Rehabilitation and they

  • @MAADLALMARY29
    @MAADLALMARY29 Před 4 lety +6

    Great video. I had to watch this for an assignment in my customer service class.

  • @candiceperry7916
    @candiceperry7916 Před 7 lety +21

    individuals with any type of disability has the same rights and these people want to have money just like everybody else

  • @chantelschneider3045
    @chantelschneider3045 Před 2 lety +3

    I’m a person with an invisible disability who understands more psychiatric disabilities but this video is so helpful with talking about physical disabilities. I do use a service dog so I understand all of those things but I’m so glad they were detailed about other things besides service dogs. I work in a grocery store now and I am trying to learn how to better help my customers.

  • @lesliehyde
    @lesliehyde Před 3 lety +4

    As a person with several invisible disabilities with a service dog in training there has been a few...... unsavory encounters with either a business or worse a doctor's office. My most recent unsavory encounter was at my primary care doctor's office. I was supposed to be seen by the nurse practitioner that is under him. But, while in the waiting room

  • @poo66151
    @poo66151 Před 12 lety +7

    I think this video is awesome. My brothers are both disabled. I think video is a great way to bring awareness.

  • @itsvenombro3058
    @itsvenombro3058 Před 6 lety +12

    I have a learning disability as well and a speech problem I hate it when people don't understand me

  • @ChristopherRobinsonBU
    @ChristopherRobinsonBU Před 10 lety +19

    Could this video please be captioned? The automatic captions are inadequate.

  • @opfsn
    @opfsn Před 13 lety +5

    Fantastic job chamber of commerce! We need more communities working together to raise disability awareness. I've added your video to our disability etiquette resources and featuring it in our next newsletter. One Place for Special Needs

  • @leeanne1703
    @leeanne1703 Před 4 lety +4

    I'm in a wheelchair and half the time I can't reach the counter to pay, I can't hear good either so I hate it when they treat me like I'm stupid for not hearing the first time they talk to me. I'm am trying my best.

  • @lindathrall483
    @lindathrall483 Před 2 lety +1

    THIS SHOULD CONTINUE IN ALL NURSING HOMES AFC HOMES ASSISTED LIVING HOMES

  • @panda-wk8mv
    @panda-wk8mv Před 5 lety +4

    if someone is avoiding eye contact please still treat them as an individual, I have a type of autism that makes it difficult for me to maintain eye contact. I still apreciate people who look at my face. I know it's unusual and I try but sometimes I get nervous and can't always lookl at you. just because I have this problem doesn't mean I have others, I'm actualy quite smart and know what I want but sometimes people see my lack of eye contact and unusual body language and patronise me. always take the persons lead. If I need help I will ask for it! i'm used to asking for help

  • @dmayaknowles6676
    @dmayaknowles6676 Před 9 lety +5

    I so happy and thankful what they have they might be different in a different way but doesn't means u get to make fun of them they did a play with people who actually have this stuff it was real they wasn't acting I was crying in a happy way.

  • @tobiusholmes2344
    @tobiusholmes2344 Před 7 lety +19

    Maybe Wal Mart should watch this, I was out shopping and needed help with the grocery cart, they acted like I was bothering them, I felt rushed and not welcome.

  • @debrazeno6940
    @debrazeno6940 Před 7 lety +11

    PLEASE ASK ME

  • @kimberleemckeon563
    @kimberleemckeon563 Před 5 lety +4

    I have speech and language disability learning disability i feel people treat me different and they talk to me i don't understand i live a normal life I'm happy married live on my own you do everything independent my shelf

  • @LyricalXilence
    @LyricalXilence Před 4 lety +2

    Good video, honestly something I never thought about. I admit I'm afraid to bring up disabilities and how best to help the person who has one; I spend too much time pretending it doesn't exist.

  • @cloo2937
    @cloo2937 Před 4 lety +2

    Great job on the video... This can really help alot of people understand on how to help others :)

  • @johnhalbe6530
    @johnhalbe6530 Před 3 lety +1

    These people are great to talk too

  • @androidangel787
    @androidangel787 Před 10 lety +4

    Love this video. Well done.