Procolored DTF Printer Setup and Installation Guide

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  • čas přidán 28. 08. 2024
  • Procolored July Promos: www.procolored...
    Procolored Printer Packages:
    A4 L800 DTF Printer: amzn.to/4eB6a4h
    A4 L800 DTF Printer (Printer and Oven): amzn.to/3zuwlcA
    A3 L1800 DTF Printer: amzn.to/3ziIPnH
    A3 L1800 DTF Printer (Printer and Oven): amzn.to/45QTpOX
    Ink For All Procolored DTF Printers (L1800, R1390, L805, L8058, XP600, TX800):
    Procolored Ink Set CMYK and 1 White (500ml): amzn.to/3L3oAgh
    Procolored Ink Set CMYK and 2 White (250ml): amzn.to/3W04muf
    Procolored Ink Set CMYK and 2 White (500ml): amzn.to/3XHk4fa
    Procolored White Ink (250ml): amzn.to/4eF7P8R
    Procolored White Ink (500ml): amzn.to/3VGAemd
    Film:
    DTF Film Roll A3 (13 inch x 328 FT): amzn.to/4cCSUKp
    DTF Glitter Film Roll A3 (11.8 inch x 328 FT): amzn.to/3WbK0hX
    DTF Glow in the Dark Film Roll A3 (11.8 Inch x 328 FT): amzn.to/4eKbGkU
    DTF Film Sheets A3 (100 Sheets): amzn.to/3VMaiFZ
    DTF Film Sheets A4 (100 Sheets): amzn.to/3VMamFJ
    Adhesive Powder:
    DTF Adhesive Powder 500g (17.6oz): amzn.to/3RQDSJ9
    ➤ E-Mail: HaiandTerrie@gmail.com
    MUSIC:
    ➤ Where we get our music (2 Months FREE): artlist.io/Ter...
    DISCLAIMER: This video and description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission (at no additional cost to you). This helps support the channel and allows us to continue to make videos like this. Thank you for the support!

Komentáře • 152

  • @HaiTech
    @HaiTech  Před 9 měsíci +2

    Procolored June Promos: www.procolored.com/collections/brand-day-sales-event?ref=HaiandTerrie

    • @justdoitright7128
      @justdoitright7128 Před 8 měsíci +1

      Just purchased today! You sold me on it. Thanks

    • @HaiTech
      @HaiTech  Před 8 měsíci +1

      which one did you buy?@@justdoitright7128

    • @justdoitright7128
      @justdoitright7128 Před 8 měsíci +1

      I got the A3 Dtf roller with the oven package Christmas Special L1800

  • @REALTALK150
    @REALTALK150 Před 11 měsíci +6

    YOU Sir, are spectacular! Right to the point, detailed, no extras, Just perfection!

    • @HaiTech
      @HaiTech  Před 11 měsíci

      Glad you liked it!

  • @user-dn6ej1pi2o
    @user-dn6ej1pi2o Před 7 měsíci +1

    Okay, even though I have an upgraded version I came back to thank you! This video was so detailed and even though our models differ I was still able to set mine up with your video. Thank you so much for this tutorial.

  • @DankUrbanBoss
    @DankUrbanBoss Před 9 měsíci +2

    Thank you for this information ℹ️ I needed these type of setup videos. They should include it with the proctored unit!

    • @HaiTech
      @HaiTech  Před 9 měsíci

      they do but it was mostly in Chinese. thanks!

  • @TarynCo
    @TarynCo Před 6 měsíci +1

    Thank you for your video! I have watched others and your video is the best one. I hope you do more! I am off to watch your playlist on the procolor now. 😀

    • @HaiTech
      @HaiTech  Před 6 měsíci

      thanks for stopping by!

  • @robertotorres733
    @robertotorres733 Před 8 měsíci +1

    THANKS TO YOUR VIDEOS I ORDER MY DTF PRINTER.....THANK YOU BRO

  • @Lily-roselashes
    @Lily-roselashes Před 8 měsíci +2

    Thank you so much just perfect details. Life saver thank you

  • @tonishalwoods
    @tonishalwoods Před 10 měsíci +2

    Thank you so detailed and straight to the point!

  • @ARMA2ARMENIA
    @ARMA2ARMENIA Před 10 měsíci +1

    Hey friend you have istalled the metal arms for roller paper upside down ! 8:26 allso you forget to shake the ink bottles 15 times. 🤝

  • @jestcy4205
    @jestcy4205 Před 5 měsíci

    You CAN use with a Mac, as long as you use Boot Camp which is already installed on most Macs. Boot Camp allows you to have Windows on your Mac. I almost purchased a new computer specifically for this until I started researching how to get windows on my Mac and after researching found this way. 👍🏻

    • @HaiTech
      @HaiTech  Před 5 měsíci +1

      Nice. You’ll still need a windows license which i think is relatively inexpensive

    • @jestcy4205
      @jestcy4205 Před 5 měsíci

      @@HaiTech Not for windows.. I didn’t pay for anything and now have windows on my Mac. I know if you want say office or something like that you have to pay for it. But not to download the windows operating system though .
      I can’t remember specifically how I went about downloading Windows but if you search the bootcamp process on Apples website Apple walks u though the entire process. ..
      when I switch over to windows my Mac boots up just as if it were windows p/c…your able to switch between the two , Mac and windows (all on your Mac.)

    • @jestcy4205
      @jestcy4205 Před 5 měsíci

      @@HaiTech and I am NOT tech savvy in the LEAST bit. 😂… if I’m able to do it anyone else can. Its a process to do but as long as your determined (and I was determined (to not have to purchase a brand new computer with windows opp to do this, it works.)

    • @HaiTech
      @HaiTech  Před 5 měsíci +1

      thanks for the tips!

    • @jestcy4205
      @jestcy4205 Před 5 měsíci

      **He was right you DO have to purchase the Windows license (and he’s right you can get it cheap. I found a legit product key code for only $20.) ..
      I did the BootCamp install about a month ago to have my Mac prepared for when I received my printer. Honestly my heads fried at this point between all of the steps to do both; getting windows on Mac and also configure all the print settings for printer. (Somehow when I did the boot camp I ended up getting windows on there because that’s the entire point lol… I had to reinstall something for printer and when I did it and the printer was finally all set up it wouldn’t rip. I looked further into it and saw windows needed activated. (Thank goodness @HaiTech mentioned this because my brains so fried at this point I’m not sure I would have even realized … I had windows ..but really didn’t have it lol (because I had never paid for it up to that point. I just walked through the steps from Apple and at some point had windows installed and all seemed to be working fine .. , (I was able to use Skype and everything else which I even used to speak w Procolored people this week (on my Mac.)
      All was fine until I tried to rip/print which is where the disruption came from by not having purchased the activation key code.
      Once I purchased it I was able to print and all works perfect now.

  • @christinalopez6241
    @christinalopez6241 Před 5 měsíci +1

    Hi! Your video is so helpful, thank you! Quick question. When you’re using the string to get the ink flowing, instead of wasting it can’t you just squirt it back into its ink container? Or is it not okay to do that?

    • @HaiTech
      @HaiTech  Před 5 měsíci

      during the initial setup process Procolored recommends to squirt it into the ink waste container. i'm sure if you just squirted it back into the ink container it's not going to do much harm. i actually thought about that when i was doing the setup, but to show the viewers i wanted to go by the book.

  • @user-dn6ej1pi2o
    @user-dn6ej1pi2o Před 7 měsíci

    I need an updated version. The one I just received does not have that same roller rack and some other things are different as well

  • @mark8975
    @mark8975 Před 2 měsíci

    hi, thanks for the videos! when pulling the ink into the dampers, why not put the excess back into the tanks?

    • @HaiTech
      @HaiTech  Před 2 měsíci

      Procolored says not to in their instructional vieos, but they didn't give a reason why. i think you can put it back into the tanks lol. i realized that after the printer was setup.

  • @_thepottersclay
    @_thepottersclay Před 3 měsíci

    Hello
    Thanks for this video, bought the machine after watching all your videos on them.
    Now, I’m struggling with colours, how to increase and decrease the %, saturation, brightness… do you have any knowledge of these?

    • @HaiTech
      @HaiTech  Před 3 měsíci

      I have never had to adjust the contrast. Let me ask them and i'll get back with you

    • @HaiTech
      @HaiTech  Před 3 měsíci

      on the top right click the CMYK tab. there should be an area to make changes for brightness, contrast, and saturation. I have never had to mess with this setting to get great prints. you could try it and see if it helps. it could also just be your image itself. perhaps correcting the image in photoshop or a photo editing software first and then importing it into PRO RIP

  • @fiddle1999
    @fiddle1999 Před rokem

    First of I would like to thank you for your detailed videos,
    I would have a need for this machine three weeks out of the year. Would I be able to clean and store the printer for 11 months without the heads drying out?

    • @HaiTech
      @HaiTech  Před rokem

      good question. you would have to ask Procolored that question directly as that is a very long time to store a printer.

  • @alfonsobaez3240
    @alfonsobaez3240 Před 4 měsíci

    I installed the software. It gets to the point where it rips the image, but it won't send it to print it. Would it just keeps saying error when sending to print..can u help with this problem?

    • @HaiTech
      @HaiTech  Před 4 měsíci

      i would get in touch with Procolored customer service. if you go here www.procolored.com/pages/warranty-policy scroll down to where it says "need additional help" there's multiple ways you can get in touch with them. they'll be able to pin point the problem and correct it.

  • @HeavyThreads
    @HeavyThreads Před 5 měsíci

    I brought a used procolored 13 Single Head A3DTF Printer Roller L1800 Panda Gen 1 & oven. I have dongle, but I cannot get access to the things inside. What do you think I should do?

    • @HaiTech
      @HaiTech  Před 5 měsíci

      Did you get a white usb with it? The white USB has all of the software and drivers. You have to install those first

  • @AnsegaPrints-cz5eb
    @AnsegaPrints-cz5eb Před rokem +1

    Hi quick question. When you finish printing, Do you leave your printer on or off until the next day? (Talking about the red switch behind the printer). Thank you

    • @HaiTech
      @HaiTech  Před rokem +1

      off

    • @jcmoney11111
      @jcmoney11111 Před 11 měsíci +1

      Turning it completely off also turns off the agitator to the white inks. I leave my main power on sometimes to keep that process going although I know this is inefficient.

    • @HaiTech
      @HaiTech  Před 11 měsíci

      you must have the upgraded model. mine didn't have the white ink agitator.@@jcmoney11111

  • @brianjacoob3425
    @brianjacoob3425 Před 29 dny

    Can someone please help me. I have a problem with my manual software USB drive when I go to push it in it retracts back and the computer can't read it. I used it a few days ago and it worked fine; I installed the rip software from it but not the driver. Is there a way I can take the plastic off or is there a website to download the drivers? Any help would be appreciated, thank you.

    • @HaiTech
      @HaiTech  Před 29 dny

      ask Procolored to send you a link to download it online.

  • @theprintperfect
    @theprintperfect Před 9 měsíci +1

    Can you do the UV DTF machine

    • @HaiTech
      @HaiTech  Před 9 měsíci

      i just received my unit and working on that now

  • @christinalins494
    @christinalins494 Před 8 měsíci

    Hello I just got my printer set up and printed a few different designs out already. The colors are coming out way different than the actual image. Would you possibly be able to tell me how to fix it. I haven’t been able to find any information on fixing the problem. Thank you 😊!

    • @HaiTech
      @HaiTech  Před 8 měsíci

      it's probably a super simple fix in the Pro RIP software. I would reach out to their support team and they'll know exactly what to do.
      their customer support is available after 6pm.
      Email: afterservice@procolored.com or you can skype them.
      Skype: charles@procolored.com

  • @tammywickett8990
    @tammywickett8990 Před 8 měsíci

    This is a wonderful video. Can you help me though with the printing part. I have followed the instructions here and uploaded all drivers. but when I go to print. It gives me a Failure error,

    • @HaiTech
      @HaiTech  Před 8 měsíci

      try this video from procolored. czcams.com/video/tSQJETK8zkk/video.html you have to set some settings in the RIP software as well. the video may be showing you a L805 file, but you select the file that matches your printer model. example: if you have L1800, select the L1800 file. hard to explain but if you watch the video it should pretty easy to follow along.

  • @justonnavarro4805
    @justonnavarro4805 Před 4 měsíci

    I think i didnt wait until my light was solid green before installing the ink now it will not work what do i do?

    • @HaiTech
      @HaiTech  Před 4 měsíci

      i would contact their customer service. they will be able to walk you through. i'm sure its a simple fix. they're available after 6PM.

  • @nicoler439
    @nicoler439 Před měsícem

    Pulled the ink through all my lines but when trying to pull out of waste line, nothing is coming out after trying for several minutes.

    • @HaiTech
      @HaiTech  Před měsícem

      did you make sure all of the ink sacs are pushed all the way down on the print head?

  • @ritaurbina8281
    @ritaurbina8281 Před měsícem

    I see a small air pocket in the yellow. What do I do?

    • @HaiTech
      @HaiTech  Před měsícem +1

      it should be fine. just so long as the whole tube isn't filled with air pockets. that 1 air pocket should come out as you print more

  • @IrisFromTexasYall
    @IrisFromTexasYall Před 5 měsíci

    What kind of pc do I need to connect printer with? I understand windows but is there a specific memory amount I need & plug in?

    • @HaiTech
      @HaiTech  Před 5 měsíci

      i've ran this printer on a cheap $100 laptop that had 128GB of memory.

  • @kelliejones1168
    @kelliejones1168 Před 5 měsíci

    does your thermostat turn off after a certain amount of time?

    • @HaiTech
      @HaiTech  Před 5 měsíci

      when it reaches the set temp

  • @ritaurbina8281
    @ritaurbina8281 Před měsícem

    You said rinse do you dry it? Or just continue?

    • @HaiTech
      @HaiTech  Před měsícem

      dry the syringe too

  • @aliciacolon5570
    @aliciacolon5570 Před 6 měsíci

    Question do we have to install the virus protection to install the rip software? Is there another way?

    • @HaiTech
      @HaiTech  Před 6 měsíci

      you don't need an antivirus to install the RIP software.

  • @itsrositaaa9640
    @itsrositaaa9640 Před 8 měsíci

    I’m sorry, I’m very new to laptops and got the DTF had it for about a week now with still no idea how to set up. How do I know what my computer & printer is? Like A3 folder or 64 Bit?

    • @HaiTech
      @HaiTech  Před 8 měsíci

      it will run on any windows computer. do you have a windows computer? as for what printer you have, you could check your email and see what model you bought.

  • @krislee2636
    @krislee2636 Před 9 měsíci

    Do you know where I can get a new flash drive for my epson 1390 DTf printer? I can’t find mine and I need to do maintenance on it

    • @HaiTech
      @HaiTech  Před 9 měsíci

      do you need the dongle (blue drive) or the white one with the drivers and extra files? i'm guessing you would need to contact Procolored to send you a replacement Dongle if you lost the blue one. the white one, i'm sure they have a google drive or drop box or something you could possibly download those drivers from. you can contact their tech support here: join.skype.com/invite/xsXLEBvec15f

  • @patriceharris9
    @patriceharris9 Před rokem

    Hello, could you tell me what the extra bottle of white ink is for it says “print head unused protective solution”is that just another extra bottle of white ink or how do I use that because that wasn’t in any of the descriptions of this printer when I bought it or when I unpackaged it?

    • @HaiTech
      @HaiTech  Před rokem

      My package did not have that bottle when i received mine. It must be a something new they've added. It looks like a print head cleaning solution.
      this is what should be in a package if you bought the bundle. according to their website.
      What’s In The Box:
      DTF L1800/R1390/R2000 A3 size roller printer
      Full Set of Initial Ink Cartridges (CMYKW 5*250ml)
      Protective For Printhead Moisturizing Device
      PET roll film Buy More
      Procolored RIP Software
      Power cable/USB interface data cable
      InkTube/Dust Free Cloth/Syring

  • @yurimaldonado9948
    @yurimaldonado9948 Před rokem

    I just received my printer i cant wait to use it do u know what's the Wides rolls of film i can use?

  • @mi-jeanevanbiljon7979
    @mi-jeanevanbiljon7979 Před 11 měsíci

    Hi, I am considering buying one of Procolored's dtf printers, the 13" Dual Heads DTF Pro, but I can't find any information about the Pro Rip software that they use. Does the ProRip have a print manager or are you able to que multiple prints at a time or does each print need to be loaded consecutively as the other print finishes? I heard that the free software you get from most companies are the pirated and altered copies of the old AcroRip but I don't know if this is the case with Pro Rip. If it is I would prefer to buy AcroRip 11 and use that but Procolored said that it will not be compatible with the printer I consider buying.

    • @HaiTech
      @HaiTech  Před 11 měsíci

      i've never used Acrorip. the PRO Rip software is easy to use and learn. czcams.com/video/Sw9PFUHGhrM/video.html

  • @chasedykema1898
    @chasedykema1898 Před 8 měsíci

    I just got this printer and when I hit the power button it turns on but the printer head is stuck and the ribbon that pulls it over slips and won’t pull printer head. HELP!

    • @HaiTech
      @HaiTech  Před 8 měsíci

      their customer support should be availalbe after 6pm.
      Email: afterservice@procolored.com
      Phone: +1 562 566 0518
      Skype: charles@procolored.com

  • @reginaevans1347
    @reginaevans1347 Před 8 měsíci

    The printer that you recommended from Amazon, is it the same company as procolored ? Please explain the comparison.

    • @HaiTech
      @HaiTech  Před 8 měsíci +1

      Punehod and Procolored are the same company. i think Punehod is their original name before they rebranded as Procolored. when i receive packages from Procolored, the invoice and tracking info still says Punehod. if you order directly from procolored.com they have all their latest and greatest printers on there. when you order from amazon they only have a few selected printers.

  • @ddeweypink
    @ddeweypink Před 9 měsíci

    I am upgrading from Procolored L805 to L1800 can I use film sheets instead of the rolls if so, what size film sheets can I use

    • @HaiTech
      @HaiTech  Před 9 měsíci

      yes you can use film sheets instead of the roll. if you decide to use the roll you can do that too. it can do both rolls and film sheets. widest sheet is 13 inch

  • @user-sf7cx7ir6v
    @user-sf7cx7ir6v Před 9 měsíci

    Does the usb need to be connected to the laptop all the time or only to print?

    • @HaiTech
      @HaiTech  Před 9 měsíci

      anytime you want to use the PRO RIP software, you'll need the USB connected. without the USB dongle, the software will not open. hope that helps

  • @brookedean390
    @brookedean390 Před 7 měsíci

    Do you know why I keep getting “error code 1” after pressing RIP?

    • @HaiTech
      @HaiTech  Před 7 měsíci

      i'm not familiar with that error. have you tried reaching out to their customer service?
      afterservice@procolored.com
      Phone: +1 562 566 0518
      Skype: charles@procolored.com

  • @alfonsobaez3240
    @alfonsobaez3240 Před 4 měsíci

    i just installed the software and it wont rip it keeps saying faliure at 99%
    does anyone know how to fix

    • @HaiTech
      @HaiTech  Před 4 měsíci

      the last time that happen to me on the UV DTF printer it was because i forgot to install one of the drivers

  • @fernandorico5651
    @fernandorico5651 Před rokem +1

    Prince, please...?

  • @selvinperdomo7863
    @selvinperdomo7863 Před 11 měsíci

    Hi my printer ink light in on all the time what can I do please help

    • @HaiTech
      @HaiTech  Před 11 měsíci

      does it say "waste ink pad error"?

  • @user-up3fw8qc6m
    @user-up3fw8qc6m Před rokem

    Hi, thanks for sharing this video. Can you share the files in the white usb? I having problem with the download version from procolored.

    • @HaiTech
      @HaiTech  Před rokem +1

      the PRO RIP software version from procolored is the latest update. after you download it and install it you will need to update the dongle so that it will be able to read the new software. if you try to install the new PRO RIP and use it right away it won't recognize your dongle. when you install the new PRO RIP software there's a program that comes with it. i forgot the name of the program, something mountain. open it and udate your dongle and it will work. facebook.com/groups/194410629223200 there's also a facebook group for help.

    • @user-up3fw8qc6m
      @user-up3fw8qc6m Před rokem

      @@HaiTech Thank you!

  • @user-mj9jz1we4r
    @user-mj9jz1we4r Před rokem

    how do I reset printer after getting red light on the trash icon.

    • @HaiTech
      @HaiTech  Před rokem

      turn the printer completely off and back on again.

  • @happeebirthdae5008
    @happeebirthdae5008 Před 3 měsíci

    is it okay to use universal inks?

    • @HaiTech
      @HaiTech  Před 3 měsíci

      i would check their warranty info before trying 3rd party inks. scroll to the bottom. it's a quick and easy read. www.procolored.com/pages/warranty-policy

  • @costume35
    @costume35 Před 8 měsíci

    hello if i get the procolored l1800 can i get ink from anywhere when it time to topup or i must get ink from that where i got the printer

    • @HaiTech
      @HaiTech  Před 8 měsíci

      to not void the warranty you would need to buy Procolored DTF ink. you can buy from their website or from amazon. they sell them on amazon too i believe. it may be under the name Procolored or Punehod (same company 2 different names)

    • @costume35
      @costume35 Před 8 měsíci +1

      @@HaiTech thanks so much you are amazing

  • @JulianLuigiNocamasi
    @JulianLuigiNocamasi Před 8 měsíci

    hello i wanted to ask you if THE USB cable can i get extention???

    • @HaiTech
      @HaiTech  Před 8 měsíci +1

      you can us your own printer USB cable if you need a longer one

    • @JulianLuigiNocamasi
      @JulianLuigiNocamasi Před 8 měsíci

      @@HaiTech thanks for answer im asking this becuase looks he USB this printee have is kinda different thn the oths i saw

  • @lynettestarr5671
    @lynettestarr5671 Před 9 měsíci

    I downloaded the driver and downloaded the pro Rip program but getting an error message that says "dongle not detected" Do you know what I might be doing wrong?

    • @HaiTech
      @HaiTech  Před 9 měsíci

      you should have received 2 USB flash drives. 1 has all of the videos and installation files. the other is a "dongle". the PRO RIP software will not load unless you have that dongle USB flash drive.

    • @lynettestarr5671
      @lynettestarr5671 Před 9 měsíci

      @HaiTech That issue was resolved by getting a USB hub. Program downloaded and works fine now. However, now the backs of my designs are not white and are transparent. I tried troubleshooting with the company but fell asleep before they could respond back. I have drawn 5ml of ink from the waste tube a few times like they told me to do. Did multiple print head cleanings and test prints, but the backs of the designs still show the colors of the actual design and aren't white. Any idea how to fix this?

    • @HaiTech
      @HaiTech  Před 9 měsíci +1

      try this czcams.com/video/B6CWh8yB-os/video.html import an image into the RIP software. then near the top right of the screen you'll see tabs on the side. one tab will say CMYK, another should say W1, and another one should say W2. click on W1 and make sure it says 100% white. do the same for W2.

    • @lynettestarr5671
      @lynettestarr5671 Před 9 měsíci

      @HaiTech OK, I will give that a try as soon as I get back home. Thank you! I'll reply with how it went later today.

  • @Beccalynn070106
    @Beccalynn070106 Před 10 měsíci

    Every time I press rip the job stops at 99% any idea how to fix this?

    • @HaiTech
      @HaiTech  Před 10 měsíci

      have you tried to update your PRO rip software to the latest version? www.procolored.com/pages/software-download?gad_source=1&gclid=Cj0KCQjw4vKpBhCZARIsAOKHoWRwvGi9UJ7fRMJN70cbMusJE0UtweKJuMf-cprVfwwx8uprFfM2YAgaAmEnEALw_wcB

  • @religioustay2326
    @religioustay2326 Před 10 měsíci

    How many GB does my computer need to have to download all software??

    • @HaiTech
      @HaiTech  Před 10 měsíci

      not many. i had a 128GB computer that was able to run the software

  • @chriscalderon7566
    @chriscalderon7566 Před rokem

    how much did the printer cost with ink & supplies altogether?

    • @HaiTech
      @HaiTech  Před rokem +1

      www.procolored.com/collections/dtf-printer depends on what you get. it ranges from about $2500+ USD

  • @decarlotatumjr1738
    @decarlotatumjr1738 Před rokem

    I need help on installing the software onto my computer

    • @HaiTech
      @HaiTech  Před rokem

      on the flash drive there's a step by step guide. i believe on procolored's youtube channel theres a video about it too

    • @onlyfun4life873
      @onlyfun4life873 Před rokem

      Which one? I can help

  • @sinwarrior3538
    @sinwarrior3538 Před 10 měsíci

    Is it possible to use A3+ film instead of A3 ?

    • @HaiTech
      @HaiTech  Před 10 měsíci

      the max width for A3 printers is 13 inches.

  • @kevinacosta2232
    @kevinacosta2232 Před 9 měsíci

    Does it work with max air 13”?

    • @HaiTech
      @HaiTech  Před 9 měsíci

      it only works on Windows computers

  • @Stephanii213
    @Stephanii213 Před 7 měsíci

    This has been a mess for me lol. They sent the printer with no ink or powder and I paid for the bundle. They sent me an oven not the all in one shaker. Terrible experience with packaging and receiving the items the stand comes with no instructions. Hoping this will be worth it when all is said and done. I got the pro. So stressful.

    • @HaiTech
      @HaiTech  Před 7 měsíci +1

      Hi, it's common for the bundle to come in separate packages. The ink and powder is typically shipped in a separate package. My guess is so that it does not spill all over the printer. My L1800 model came in 3 separate packages if i recall correctly.

    • @Stephanii213
      @Stephanii213 Před 7 měsíci

      @@HaiTech thank you. You are correct. They are arriving separately. Customer service confirmed this last night. They just forgot to tell me. Still waiting on shaker. They sent oven instead. That was human error in their NJ warehouse. I’m a little intimidated with installing the software for the pro. Do you have a step-by-step on that one or know of someone who does? I will say their customer service has not disappointed me because they are responsive, even though we are on a totally different time zone.

    • @HaiTech
      @HaiTech  Před 7 měsíci

      i only have the L1800 and the UV DTF printer. They have not sent me a DTF PRO so i don't have any setup videos on it. @@Stephanii213

    • @Ximena.andRoy
      @Ximena.andRoy Před 7 měsíci

      What happened to me ? I just can’t printed I follow all the instructions but the printer doesn’t start printing when I send the images …
      the software supposed are installed okay

    • @HaiTech
      @HaiTech  Před 7 měsíci

      have you contacted support?

  • @justshawnae
    @justshawnae Před 9 měsíci

    Just got mine today it’s not letting me download RIP to my computer. It says CANT FIND KEY LOCK

    • @HaiTech
      @HaiTech  Před 9 měsíci

      did you receive a dongle USB? it's blue in color unless they changed it. you can download latest RIP software here: www.procolored.com/pages/software-download

    • @justshawnae
      @justshawnae Před 9 měsíci

      @@HaiTech yes I received that one it lets me do the whole process then as soon as I try and open RIP it says CANT FIND KEY LOCK

    • @HaiTech
      @HaiTech  Před 9 měsíci

      i haven't encountered that. have you tried this? czcams.com/video/GT1R0DU9dcY/video.html@@justshawnae

    • @justshawnae
      @justshawnae Před 9 měsíci

      I downloaded the upgraded link. Now it says failure to print

    • @HaiTech
      @HaiTech  Před 9 měsíci

      i'm sure it's something simple. i would reach out to their tech support tonight and they'll be able to walk you through.

  • @thezkilla1
    @thezkilla1 Před 9 měsíci

    Does it work with widows 11?

  • @teresbeauty6074
    @teresbeauty6074 Před 9 měsíci

    What computer are you using???

    • @HaiTech
      @HaiTech  Před 9 měsíci

      a cheap PC laptop i bought for $150. the PRO RIP software will only run on Windows

  • @user-dy6jv8pq8u
    @user-dy6jv8pq8u Před rokem

    are you printing on 100% cotton shirts???

  • @donnaschaefer9978
    @donnaschaefer9978 Před rokem

    What size syringe?do you use

    • @HaiTech
      @HaiTech  Před rokem

      not sure, it came with the printer.

    • @donnaschaefer9978
      @donnaschaefer9978 Před rokem

      Can you send a picture of the syringe

    • @HaiTech
      @HaiTech  Před rokem

      www.procolored.com/collections/parts-accessory/products/cleaning-kits here is a picture of the syringe on their website

  • @erikaruiz5887
    @erikaruiz5887 Před rokem

    Hello I need you help 😢

  • @Ximena.andRoy
    @Ximena.andRoy Před 7 měsíci

    What happened to me ? I just can’t printed I follow all the instructions but the printer doesn’t start printing when I send the images …
    the software supposed are installed okay .. help please 🙏🏼

    • @HaiTech
      @HaiTech  Před 7 měsíci

      what exactly is it saying on the screen? or doing on the screen? did you connect the blue USB dongle, open PRO RIP, import an image, click RIP, Print?

    • @Ximena.andRoy
      @Ximena.andRoy Před 7 měsíci +1

      ​@@HaiTech thank you for responded to me I ready fixed it apparently i had problem when I conneted my usb : )