Hotel Front Office role play - Guest registration

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  • čas přidán 28. 08. 2024
  • This video features a role play performed by the students in the Front Office Management & Operation class. The students worked together in groups with an assigned topic, created a story content, and chose a place/context for the role play themselves. It was conducted as part of the course assessment at university and it was intended as part of their learning/course. The video therefore does not necessarily represent the standards set by any institution, hotel, or the hotel where the role play took place.
    វីដេអូនេះមិនតំណាងទស្សនះឬស្តង់ដារបស់ស្ថាប័ន សណ្ឋាគារ​ ឬសណ្ឋាគារដែលបានផ្តល់កន្លែងអោយនិស្សិតថតឡើយ។

Komentáře • 57

  • @user-ux5kk1jv4y
    @user-ux5kk1jv4y Před 10 měsíci +3

    This video help my group a lot!! Thankyouuu❤️

  • @meenasiddique5356
    @meenasiddique5356 Před 3 lety +28

    This video really helped me in exam thank you

  • @vannsykuon2875
    @vannsykuon2875  Před 2 lety +6

    thank you for all of your meaningful comments.

  • @junali9521
    @junali9521 Před 2 lety +8

    Good ..keep on improving . There the guest wait for you for 30 minutes so you guys have to apologise to them. .. 👍👍

    • @Khempros
      @Khempros Před 5 měsíci +2

      Yes, for sure. He should apologize to the customer for waiting him such long time. Not saying, wait a moment please. 😅Of course, They have been waiting for their room for 30 minutes already. 😅

  • @bundadiamond
    @bundadiamond Před 2 lety +6

    Nice, looks like real condition

  • @alviormagnolia9412
    @alviormagnolia9412 Před 3 lety +11

    its very nice =) ii learned a lot =) im bshm student too =)

  • @sunnynoorani1272
    @sunnynoorani1272 Před 2 lety +4

    Ask the guest if they are resident or none resident

  • @papathoai2368
    @papathoai2368 Před 2 lety +2

    WHAt A lovely Video ! UseFul

  • @kubotaman85
    @kubotaman85 Před 11 měsíci +2

    They are not supposed to say the room number out loud where everyone can hear it. That is a violation of the hotel's confidentiality policy

  • @TuAMiMeLaPelas76
    @TuAMiMeLaPelas76 Před 2 lety +11

    People, turn on the captions This is so freaking hilarious !!!

  • @shengbumanglag7649
    @shengbumanglag7649 Před 2 lety +8

    Can I asked a question. In your own understanding what is registration process

    • @vannsykuon2875
      @vannsykuon2875  Před 2 lety

      Thank you for your question. Please consult Chapter 7 by James Bardi (2003). It is old but it may be somehow helpful.

    • @kabeerkabeer9171
      @kabeerkabeer9171 Před 2 lety +4

      Registration means who ever check in we must collect their passport and print their booking registration form to get their detail (email and contact number) and after reading registration guest must sign the form to acknowledge avoid any dispute at the time of check out.
      In Dubai in registration card will mention everything like arrival date ,departure date,room rate,hotel policies etc.
      Passport which we collected will scan in our system which connected to dubai tourism department.
      Every hotel use different different system defend on their capacity

  • @tibinasangma872
    @tibinasangma872 Před rokem +1

    Thanky you for all of meaningful

  • @kasheem1747
    @kasheem1747 Před rokem +1

    Do clerks have time for a quickie

  • @sunnynoorani1272
    @sunnynoorani1272 Před 2 lety +8

    Ask the guest the mode of payment

  • @atlaprashanth700
    @atlaprashanth700 Před 2 lety +2

    Thank you sir

  • @Iamjit18
    @Iamjit18 Před 11 měsíci

    This is the reality. I am working in FO department last 1.7+ years. I am facing this of incidents regularly 😂.

  • @sunnynoorani1272
    @sunnynoorani1272 Před 2 lety +4

    Am interested

  • @sunnynoorani1272
    @sunnynoorani1272 Před 2 lety +5

    In a hotel when a guest checks inn they have to feel in a check in form

  • @SingHun
    @SingHun Před 2 lety +2

    Good Video

  • @user-sn8yz5uj6l
    @user-sn8yz5uj6l Před rokem +1

    very good

  • @enory5983
    @enory5983 Před rokem

    why does the recepetionist ask for the passeport ? is it not ID ? i have never given my passeport to the receptionist 😅

  • @user-og8bw5ox5f
    @user-og8bw5ox5f Před 2 lety +4

    could you give me a scrip in the video?

    • @breezy_codm
      @breezy_codm Před 2 lety

      A script would be nice

    • @vannsykuon2875
      @vannsykuon2875  Před 2 lety

      Thank you. That is a good reminder to me. I believe the students prepared their own scripts, but I do not have it in hand now.

  • @TuAMiMeLaPelas76
    @TuAMiMeLaPelas76 Před 2 lety +4

    welcome to Jalapeño hotel hahahaha

  • @sunnynoorani1272
    @sunnynoorani1272 Před 2 lety +3

    Interesting ☺️😊☺️😊☺️😊😊☺️☺️😊☺️😊☺️☺️😊☺️😊☺️😊☺️😊😊☺️

  • @dara_1989
    @dara_1989 Před rokem

    i am fast , clear n calm ... take me 👍

  • @hectormedina9009
    @hectormedina9009 Před rokem

    ONLY?!:

  • @lamchitra26
    @lamchitra26 Před 6 měsíci +1

  • @vijaym2823
    @vijaym2823 Před 9 měsíci +1

    Obviously the manager needs lots of training , his confidence is low and his communication skills lack inspiration , to both his coworkers and guest …. I know this is a simulation but A manager needs to be a leader and carry a professional demeanor especially when solving problems !!!

  • @hectormedina9009
    @hectormedina9009 Před rokem

    (Hotel#):_reservation's first:_+

  • @esamelcoadmin2507
    @esamelcoadmin2507 Před rokem

    permission to use some of your clips

  • @thusharafrenando8578
    @thusharafrenando8578 Před 2 lety

    Okngrait coustomer gandling boss are too grate isnt her also good handling and presetaion give about reservation grait ilern it proper thankas soo this toutorial creater

  • @hectormedina9009
    @hectormedina9009 Před rokem

    mainsail+

  • @hectormedina9009
    @hectormedina9009 Před rokem

    points balance

  • @user-gg9vq6zw2u
    @user-gg9vq6zw2u Před 7 měsíci

    English com bole jara

  • @hectormedina9009
    @hectormedina9009 Před rokem

    Markhamm

  • @hectormedina9009
    @hectormedina9009 Před rokem

    Hummerz

  • @hectormedina9009
    @hectormedina9009 Před rokem

    Bubblez

  • @cumali2381
    @cumali2381 Před 2 lety +2

    Welcome to Jelipino hotel, how may i help you?
    Hi, my name is Allah 😄😄
    Can I have your husband?
    Pls pubtitles on, very funny

  • @hectormedina9009
    @hectormedina9009 Před rokem

    Dirt

  • @preciousbacalso7171
    @preciousbacalso7171 Před rokem

    Ll

  • @user-gg9vq6zw2u
    @user-gg9vq6zw2u Před 7 měsíci

    Garv he tum per