Accomodation Knowledge - Handling Guest Check in

Welcome to IPB Internasional VECTOR (Virtual Educational Creative Tutorial Room).
In this video, you will be learning the method of handling checking in guest.
Happy watching!
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Talent : Students & Lecturer of IPB Internasional Bali
Location : IPB Internasional Bali
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Institut Pariwisata dan Bisnis Internasional
The International Institute of Tourism and Business
Address : Jalan Kecak, No. 12 Gatot Subroto Timur, Denpasar - Bali
Phone : [phone] / 426700
Website : www.ipb-intl.ac.id/
Instagram : ipbinternasiona...
Facebook : IPB Internasional

[@rofiatoillah8651]

Tolong kasik tulisan percakapanya di sepanjang vidio biar semakin paham bagi pemula bhs inggris , thank you and Amaaizzzzzzingggg👍👍

[@ipbinternasional]

Terima kasih ya atas masukannyaa.. Have a great day!

[@Suyaone011]

Aktifkan saja subtitle nya muncul dah tulisan

[@KYI24]

Receptionist explained to guests very well and nice nature .
Manager also speak very well .

[@tejasdabholkar9889]

What a great effort.... Thanks you guys for this

[@vaijib8295]

Great effort thank you guys

[@constancialopez7323]

Very good virtual presentation. It is a great help to students specially this time . Thank you very much for sharing.

[@ipbinternasional]

Thank you for the compliment. We do hope our videos are helping everyone to learn.

[@ytarmy7274]

@@ipbinternasional wkbceo8weknb

[@Chawalparledetout]

I really learn to much in so fée minutes🎉
Thanks you

[@fxy_rebound851]

this is really good to increase knowledge

[@komangdiahpuspaningsih1688]

Very nice content,, it help me co much❤

[@butterygudness7577]

Very Nice. I wish humanity like this existed in the states.

[@ipbinternasional]

Thank you for your support. Regards from Bali

[@idabagussoma3843]

Great content, very informative 👍🏻

[@bagushendro4692]

Great content, Verry informatif

[@user-xo2zx8di9k]

Very promising and l would appreciate them for mentoring me now.Since l have learnt alot

[@mildred.ruiz.g]

Great demonstration of the steps involved in the check in process I believe this was recorded during the COVID pandemic. I'm curious. Did your check in process change since then? Best regards from Guatemala.

[@cloudfrontdeskofficial]

Wah mantab... thanks ilmunya bu 👍

[@fonsiecuevasalvarez1150]

Good job!
very profesional

[@atlaprashanth700]

Thank you mem good explanation

[@haiderkhan1200]

Very good information ❤

[@JohnstoneMwamburi-xz3cc]

Wow I have really learn a lot ,I am all a bellboy at salt lick safari wildlife

[@KingsDaughter.]

That was very good

[@Toki953]

Helpful channel

[@AMIRTHETRAVELLER]

Excellent 👌

[@atlaprashanth700]

Thank you mam

[@sanjaribrokhimov3202]

Great

[@nayyunand.nursarylestari2543]

Makasih cantik...sangat berguna.

[@user-pu1wr8hg8m]

How should front desk clerks welcome incoming guests?

[@madesuharwipa7837]

Good content, thank you

[@ipbinternasional]

thank you for watching

[@luysarith6091]

Hello, sir. Your video are great and it's very useful. I've a question to ask for your help. If our guests they booked our room for 2 or more nights and they deposited us for some money but, few days later they informed us again that they're going to cancel their reservation. So I want to know, if in this case do we have to repay that deposit back to them or not? Thank you.😍😍

[@ziziphomolo7898]

I think it depends to your Policy as a Hotel. If you have a no refund policy, then you don't give it back. If you have a policy that says, you are going to deduct a certain percentage, then you will apply that. But if there's no policy at all about cancelation fees, then I think you should refund them all their money

[@Babasyahid]

Just deducted length of their stay and 50% the rasedue room blocking from the early C/O.
This is purpose for OTA/Off TA/Walking Guest, also depending on season during stay.
Thank you.

[@ahou_singson]

Can we get a promotion working in front office department?

[@chitkokozaw947]

very good

[@golgumbazguide...4113]

Explore Golgumbaz with Guide Jahangir .

[@siphoumkeoudone7208]

Good vido

[@RAJENDRAPRASAD-hy5iu]

NICE VIDEO

[@ipbinternasional]

thank you for watching..

[@exexcalibur7140]

I can''t stand for the thick accent😂 ur guys preforming in the video and u know it's impossible to have such service in realistic life

[@crush777ff7]

Can a minor book hotels and villas in bali?

[@hashanamarammachate414]

Hi, I just want to know if how many guest will fill out the registration form if there are 2 or more people in the reservation? Thanks.

[@hashanamarammachate414]

I think the guest in the video asked if they need to both sign the form, but I actually was not able to hear it well. Looking forward to your response. Thank you. :)

[@ipbinternasional]

Hi thanks for watching.
If there are two or more receptionist in the FO at the same time, we can handle more than one guest. If there is only one receptionist, we ask the other guest to be seated and waiting for their turn.

[@hashanamarammachate414]

So it means that if it's a group tour reservation, all people in the group should fill out a reservation form, is my understanding right? Thanks for answering.

[@ipbinternasional]

@@hashanamarammachate414 For a group reservation, just the tour leader/group leader who needs to handle the check in. After the check in process has finished, the tour leader distribute the room card/key to all the group member.

[@hashanamarammachate414]

Thank you for being responsive. ♥️

[@rikisaifudin6523]

They still have to learn more to speak in English fluently and calm,,just relax guys

[@ipbinternasional]

The models are still on first semester, and for us they were amazing since it is not easy for a beginner to talk while the recording crew are paying attention to them :)

[@rikisaifudin6523]

@@ipbinternasional play the accent sound more interesting.they were speaking in English right?speaking in English with style like sing a song..the song like Indonesian,that was mostly problem for Indonesian when they were speaking in English

[@anandawasthi1264]

why dont they seated guest while giving towel and welcome drinks

[@sunnynoorani1272]

They should fill in a check in form

[@cecilyngoka9677]

okay

[@tashininjey4683]

ok

[@RajaSk-tj2do]

Mam weak up cell procedure video

[@sunnynoorani1272]

Understood am prowed of her

[@ryo_elmessiah8378]

Very good presentation but the text you need to make a correction

[@ipbinternasional]

Thank you for your concern, we do apologize for the mistakes.

[@akrambegum1313]

Reaaersa

[@RAJENDRAPRASAD-hy5iu]

HI

[@siulihan389]

Handling complaint please

[@fbskukihm97]

Spelling of Accommodation

[@sunnynoorani1272]

Some things are missing

[@radenagusrd5208]

Kurang lengkap ngak ada teksnya bahasa indonya...

[@denniewabobiofficial8607]

The way how the doorman opened the car 🚗 doorman you may think he is the owner of the car.
He killed the full video.

[@harismalsundawi3761]

Harus dikasih text biar tahu kalimat yang disampaikan

[@ryo_elmessiah8378]

rasanya ada pak tinggal kita click sub title nya

[@amazinghere43]

I couldn't understand what you said

[@donajuanalaloca777]

I thought she was mexican.