Narwal Freo Robot Vacuum Review: Watch This Before Buying! ESPECIALLY if you have CARPET!
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- čas přidán 21. 12. 2022
- The Narwal Freo vacuum and mop really seems like it should have it all. It’s got a great look and there’s lots of innovative features. But in truth, it doesn’t hold up to other bots and would really only be appropriate for a home with all hard floors.
Shop & price one here: amzn.to/3G97o6f
On the plus side you’re getting both a vacuum and mop in one, though the vacuuming is extremely inferior compared against other bots we’ve tested. I like the fact it uses floor cleaning solution instead of just plain water, and the design with the removable base tray is really smart. It’s super convenient that it not only washes but also dries your mopping pads and the battery seems to charge quickly. Final good thing about the spot is that it seems quite effective at lifting its mops off low pile carpet and rugs.
On the downside, there is no automatic emptying of the dust bin, and speaking of the vacuum I did not see the dirt detection feature in action, and the overall vacuum performance was extremely poor with it rolling over even simple dried leaves and not picking them up. It also got stuck on almost every outing and it can be quite forceful when it’s bumping its way around. With mopping I didn’t notice that the addition of cleaner or the Dirt Detection feature setting this bot apart.
I’m so disappointed in this robot; I really wanted to love it, but this iteration at least isn’t up to scratch. In my opinion you’d be better off considering some of iRobot’s bots like the j7+ or Combo j7+ which has a retractable mop. Roborock’s S7 Max V Ultra, or the Ecovacs Deebot X1 Omni are all worthy alternatives.
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I was about to hit “buy”, but I’m big on reviews and stumbled onto your vid. I can’t thank you enough for the honest feedback!
Glad I could help!
The mopping feature was what had me intrigued but the lack of suction power is a deal breaker. Thank you for helping me save my money
Glad I could help
Thank you for the review. I just saw a commercial on youtube giving glowing reviews and claiming to pick up chocolate and I think crumbs.
Making it look like the best thing since sliced bread.
Great honest review. I skipped testing this robot due to videos like this one. I now have the Freo X Ultra and I hope they learned from their mistakes.
Here in the UK, the difference in price between the two is eye watering. The X Ultra is about €1300; the standard one is about €370.
Thanks Erin. Merry Christmas and Happy New Year to you and Roger. 🎄🎄🎅🏻🎅🏻🎉🎉
Same to you Ron!
I just bought a Dreame l20 Ultra. I immediately seen an ad for this one, and was wondering if i made a mustake, and could've bought this instead.,
So glad i watched this video.
Thanks for this great review.. Subscribed and liked.
Thanks for the sub!
Thanks for saving my money. I was about to order it before I listened to your voice Thanks so much
Glad I could help!
I agree with you. This machine is only really good in a non carpeted environment and I always pick up my smaller rugs before running it. I never let my robot vacuums run on a schedule because I have to make sure I "robot" proofed the area first. Meaning my husband hasn't left his shoes or boots out and the laces are available to be tangled. The bathroom mat is picked up or it might get tangled. As far as obstacle avoidance is concerned, I'm not sure it has any! LOL! Although it was befuddled by my comforter hanging low off the bed and it treated it like a wall even though it could have gone through. I am happy with the mopping on my hardwood floors, it's done a good job with that at least.
It’s frustrating when expensive machines like this aren’t as versatile as you’d be led to believe.
Wow 😮 I was thinking but one🤦🏽♀️ thank you, you save me some headache
Happy to help!
Really great review, thank you!
Glad it was helpful!
Thanks for the review. I am about to buy it from Costco. What is your opinion on it after almost a year?
Thanks for this. Sticking with my Neato.
Any time!
Thanks 4 Ur review it helped 4 me 2 choose another product.
Really enjoying this product so far.
As a customer comming from an Irobot S9 its night and day.
- SUPER quiet.
- Doesnt bump for hours on the same perfectly avoidable corner.
- Actually doesnt get stuck on cables Idk maybe there's been an update on the robot capacity to avoid since then, by the way ...
- actually getting Over the Air Updates improving the robot.
- Does a better job in way less time.
- Super High build quality (same for the App)
I cannot assess its quality for the carpet heavy environement as my house is exclusively hardfloor but I wouldnt be surprise that your video holds true on that regard.
I too have all hard floors. Still wondering if this is what I want.
Wow this is such a good review thank you!
Thanks for watching!
What do you recommend for a hardwood/tile cleaner
Very nice video, the Mario sound effect when the robot got stuck into stuff got me 😅😆
Came here as I have been curious about how their new model that is about to be released will fare in comparison.
LOVE this review.... i was afraid you'd be giving it a glowing review... but your assessment was detailed and straight to the point. You also took appropriate testing time AND followed up with the company for feed back. They had a chance to respond with something informative - but I'm glad you reported what they said.
I was definitely looking into this bot and I'm thankful to think twice.... cleaning Bots are not cheap!
You know what else I don’t like that it stops throughout house , everything you said was on point. Now I have the the shark to vacuum ans Narwal to mop still depending on returning. Trying to see, but I love the mop because it does not drag.. and the battery life is great.
This one is so quiet and gentle on my trim compared to my IRobot 7 which slams into everything and is just plain loud while doing it.
We do have laminate, and I pick up any throw rugs, even my regular vacuum sucks those up so I don’t see the problem. I just take them outside for a good shake or wash them.
All vacuum robot companies seem to be so shady about price/performance of their products, but thanks to videos like this we won't be "stuck in cables" to find out which one to pay for.
So which one is the best vacuum + mop robot you've tested so far?
Thanks for this
The way you speak on camera made me guess you were a TV reports...and I was right! Great review
Thank you!
I really like it! It’s not perfect at vacuuming but for a simple household with wood floors it’s fine. The mopping is great as well
Good to hear!
I bought mine and foolishly left in the box for weeks... We opened it about 4 days ago. I'm in love! You can turn the "pressurize carpet" mode on, it will perform better on carpets. The dirt sense feature sense "how dirty the mops are" but not the vacuum
Wow, thank you for sharing your experience!
@@ErinLawrenceTV it must be frustrating emptying the dust compartment every time! Also how dry are the mop pads after self cleaning? if they’re not fully dry they will become mouldy
You literally saved me $1000. Thanks!
Glad to help!
Personally, I love this cleaner. It always senses top of stair and doesn’t go down. Thoroughly cleans under couch as well where we all don’t like to go. App is great and it only stopped picking up everything after 5 months of heavy use where brushes needed to be replaced. My experience has been very positive. With pets It’s so helpful to pick up lots of hair and paw prints. Vacuum only mode first if there’s lots on floor or more than usual,
and then vacuum and mop mode after. Freo mode once and a while as that mode is very thorough.
Like a stereo condenser microphone, understanding the proper settings makes all the difference in the world. It senses when you are walking next to it and won’t bump into you or anything too. Must keep all sensors clean or they may not work properly. Easy enough to do every 3 months. Sorry others have other negative experiences with it.
I’m always glad to hear when others have had a better experience than I did.
Which is the best robot based on performance and price?
The honesty! Looking forward to what Roborock will release next. This freo is the same price as the S7 maxv! Merry Christmas! 🎁🎄
Merry Christmas and Happy New Year!
@@ErinLawrenceTV You too!
@@ErinLawrenceTV Hey Erin, I think I may know what's going on with the poor carpet performance. According to some info, the Freo auto lifts the brushroll when it is mopping so the brushroll doesn't suck up liquids. I'm guessing there may be some bug to where it lifts the brushroll when it hits carpet, therefore not making good contact and doing a poor job. Or the brushroll might stall to prevent the brushroll motor from burning.
Thanks
for $900 it should be excellent in everything!
Totally agree!
absolutely... that is an investment for at a premium price
Erin, thanks for a great review! And for being honest!! This looks like a big fail in my book. I'm surprised the manufacturer didn't say " Well, just vacuum your floor first before using our Narwal. You'll get better results!" Ha-Ha :^)
I totally agree, and thank you!
Hello what robot vacuum would you say is best for pet hair?
I list a few robot vacuum options for pet hair here: www.techgadgetscanada.com/top-10-robot-vacuums-and-floor-cleaning-bots-of-2023-my-hands-on-reviews/
These videos are so very important to help us customers to end these companys! I bought a robot for the prize of 150$ (1499 swedish kronor) and it clean ruggs and hard floor super clean! I doesn´t have the mop function but i don´t want to mix vaccum cleaning with water so that was a consious choise! Thanka again Erin
Tks
WOW .... I can't believe that thing rolled over dirt and left practically 'ALL' of it behind. I've owned Roomba's for years. I'll stick with Roomba.
It was pretty shocking, wasn’t it?
"Chemecals can damage its guts." 😆 🤣 😂
Wish I’d seen this before I bought mine! 6 hours of changing settings and it won’t do the one task I need it to do, vacuum my living room rug! It continues to pass over it and go back to the same corners! It missed the same debris for 6 hours! And it dragged some debris from under my stairs into my Living room and left me with more cleanup than before! I should have just stuck with a swiffer and a cheaper vacuum
When being a owner of a Roborock Q7 Max and watching this i wonder what the developer of the Narwal Freo was thinking because this was far from good.
I like the machine but no dirt tank in the station is a no go in that price region imo 🥴
Why does it take so long to start
What's the best robot vacuum on the market right now?
Great question. Here’s the answer: m.czcams.com/video/NN-Lkby3ThY/video.html
@@ErinLawrenceTV doesn't answer the question, those are you top 5.
I hate it. It just killed itself by falling down the stairs. It has 4 cliff sensors and it still fails on the most basic skill
That's terrible!
@@ErinLawrenceTV yup. It has been returned to Amazon.
In all fairness, it is advertised as a moping bot, not a vacuum bot.
WHAT ? $1,400.00 ?
We have Ecovacs X1 and Irobot j7 combo not at the same flor so I cant compare tham but I would say X1 cleans even better. But the Irobot J7 pulls out so mich from carpet you are scraching yourself in disbelif after 2 weeks of not cleaning it but this isent exeptible !
Hint: Try not to include 4 audiotracks at the start,we get it,you reviewed some
Ugh. I literally just bought this and came to watch extra instructions. I’ll try it a few times and return if it’s like your video. So bummed.
So was I :(
Lilypad, any update on your experience?
im glad i didnt get the freo and i just have the first one
No doubt!
We have the iRobot vacuum and mop. Both, perform significantly better. For $1800 I feel this unit is massively overpriced.
Great review. What a piece of crap. I was just about to buy this and decided to check YT for reviews. 😅
Good thing!
At nearly $2000 Canadian, I could pay someone to vacuum my house weekly for more than a year and the job would be superior.
We are waiting for a company to take over the market with better software, vacuuming design and pricing that undercuts to competition. At that point people will stop seeing robot vacuums as a luxury purchase.
Good point!
ive had the narwal t10 for almost 2 years, it runs every 2 days, still working perfect
Oh heck no. That wasn’t a lot debris on your floor. That vacuum bot is a piece of junk IMO. The OMNI X1 hasn’t let me down and was worth every US $1.
Agreed!
Very disappointed with this