If you put the double beds together the cleaning staff will make the beds up as if it is one bed. My wife and i were just there in October of 2021. We booked into the Sunrise and had a king bed room but the next day we became members at Moon Palace and they upgraded us to the Grande but they only had double bed rooms left. They told us to put the double beds together and the staff will make them up as one bed, and that's exactly what they did. It was pretty cool.
We will be staying at Moon Palace in April 2021. After watching your video, we are super excited! We are hoping we will love the resort as much as you did. My 12 years old and my 6 years are beyond excited to see the resort:) Thank you for making this video.
We haven't traveled in a year, we prefer cruising but with covid we've been researching other venues. Your video was so helpful in making our decision to book moon palace. Thank you for taking the time to record & post your visit with them. It helps to actually see the place your thinking to visit. I'm not blown over or convinced by the ads from any establishment, my hubby kids me that I'm like Chevy Chase on his vacation movies lol, i can't deny it, i want everything to be perfect. I always read read the reviews. Again, thank you!!!
Glad you enjoy the videos. We just got off the Carnival Mardi Gras last week and will be posting a video soon. We took a few years off from cruising, but really love both experiences.
My impressions of the Sunrise were awesome, but The Grand is just a step up in overall quality in food and service. What were your thoughts after the visit to Sunrise?
@@e2whitaker119 location is good. Very close to the airports. I do agree that I liked the grand a little more. It was newer and a little nicer but it was still a great experience overall.
thanks for this video! I am going to Moon Palace and staying in Sunrise next month, so this was awesome to watch and get to know the resort a bit before going. I subscribed to your channel!
Great videos as my family should be there for Spring Break 2021. Also like the SS717 gear you sport (I watch him all the time as well). Keep up the good vids!
I love your honesty! The beds are really too small....so that leaves us out. I can't imagine flying across the nation to sleep in a small uncomfortable bed. Besides, it looks boring. All the fun seems to be over at the Grand (more expensive $500 A day)...
Sorry for the late reply. Really both sides have tons to do from bike rides, mini golfing, Flow riders, shows, pools, tennis, etc. The beds are a little crowded and I wish they were at least queens in the double rooms.
Thank you for sharing some really good info on Sunrise. We are planning our first family trip to Moon Palace in October, and this really helps. How are the seafood and vegetarian options at the Sunrise?
Hi Thanks for the video. I am planning to go The moon palace Sunrise or Nizuc in February 2021. I have few questions, I would really appreciate if you can give me some feed back. 1st) Do you tip?(buffets, bistro cafes, restaurants) & how much? 2nd) My girlfriend is taking her teenage sons do you think we should upgrade to the Grand when we get there or is it better just to get a day pass? 3) Do you know how much is the day pass to the Grand for family of five (two adults and three teenagers). 4th) Should we stay in Sunrise or Nizuc, I know in this video you stayed in Sunrise but I am hoping Nizuc will be open by Feb 2021. Again thank you for the video and your feedback.
Yes, we do tip waiters, house keeping, basically all servers. We typically tip $1.00 per person at each meal, and a few dollars per day to bartenders and servers by pool. Many don't tip, but we like to reward great service. Day pass to the Grand is pricy, around $100 USD for adults. We will post a video of pools and slides at the Grand. Plenty to do on the Synrise side. Not sure Nizuc will be open, but Sunrise is fabulous with more to do for teenagers.
I went here 4 years ago, it was lovely going again this year and wanted to see if much has changed since covid. Is the flow rider still there as I didn’t see it in your video?
Went to planet Hollywood last year with my family based a lot on your review so thank you do you recommend moon palace for a family with younger kids five and eight years old?? Or do you recommend which one is the best for my family I trust your opinion because you do a great video very thorough
Sorry for the late reply. I really love the Moon Palace, The Grand for family and young kids. The resort just finished an awesome kids section last summer and I know a five and eight year old would love it. They have so much to do and it would be a change up to Planet Hollywood. The Sunrise side of the Moon Palace is great, but I think The Grand side is a step-up and gives access to both areas.
Hi! I'm going there in February 2021 with my boyfriend and two friends. I wanted to know if the Japanese Restaurant, Momo, it's included in the All-Inclusive? thank you. And this is only if you can, can you see what's the average age of people there? We know it's more of an Adult and family hotel but maybe there's some people in their 20s (we are 21-22). Thank you very much!! And sorry for my english, I'm from Chile and I haven't practiced since I left school. Have a great time!
The Momo restaurant, including the tepanyaki is included with no additional cost. Make reservations early for Tepanyaki. A very good amount of all ages, including good 20's crowd. The resort, being a family resort has a young vibe.
Hi there! I am going to Cancun on July 1st with my boyfriend and 2 kids ages 15 and 10. Ive been to moon palace sunrise and Nizuc a few times but the last time was years ago. Never been to grande because it’s so expensive. Between Moon palace and Planet Hollywood in costa mujeres, which would you recommend?
We love the all you can eat food and the fact that we don't need to travel anywhere. The service is excellent and we can't complain about how great the prices are.
Does anyone on here have the membership. We decided not to do it but if they had more resorts in different areas of the world we might change our minds.
If you put the double beds together the cleaning staff will make the beds up as if it is one bed. My wife and i were just there in October of 2021. We booked into the Sunrise and had a king bed room but the next day we became members at Moon Palace and they upgraded us to the Grande but they only had double bed rooms left. They told us to put the double beds together and the staff will make them up as one bed, and that's exactly what they did. It was pretty cool.
They are super awesome and accommodating!!
We will be staying at Moon Palace in April 2021. After watching your video, we are super excited! We are hoping we will love the resort as much as you did. My 12 years old and my 6 years are beyond excited to see the resort:) Thank you for making this video.
Have so much fun!!! You will have a blast. Thanks for watching the video and subscribing means a lot!!
Hello, Marly did you stayed in yet?
We haven't traveled in a year, we prefer cruising but with covid we've been researching other venues. Your video was so helpful in making our decision to book moon palace. Thank you for taking the time to record & post your visit with them. It helps to actually see the place your thinking to visit. I'm not blown over or convinced by the ads from any establishment, my hubby kids me that I'm like Chevy Chase on his vacation movies lol, i can't deny it, i want everything to be perfect. I always read read the reviews. Again, thank you!!!
Glad you enjoy the videos. We just got off the Carnival Mardi Gras last week and will be posting a video soon. We took a few years off from cruising, but really love both experiences.
Really nice review! Glad to see all of the staff in masks during the pandemic. You’ve made me feel much more confident about going!
Yeah they are all pretty good about it!
When i saw all those animals walking around i changed my mind!!
haha they are everywhere.
I’ve stayed at the grand and it was awesome. I’m staying at sunrise next week
How’s the location?
My impressions of the Sunrise were awesome, but The Grand is just a step up in overall quality in food and service. What were your thoughts after the visit to Sunrise?
Love that is it so close to the airport, but the beach in the area is not the best when compared to Cancun or Maroma Area.
@@e2whitaker119 location is good. Very close to the airports. I do agree that I liked the grand a little more. It was newer and a little nicer but it was still a great experience overall.
thanks for this video! I am going to Moon Palace and staying in Sunrise next month, so this was awesome to watch and get to know the resort a bit before going. I subscribed to your channel!
Glad it was helpful!
Thank you for the video. It’s nice to get an idea of the resort. I’ll be staying at Nizuc in a few weeks.
Awesome!!
Great videos as my family should be there for Spring Break 2021. Also like the SS717 gear you sport (I watch him all the time as well). Keep up the good vids!
Great review video. Thanks
Thanks
I just left there a few weeks ago....upgraded my membership too 🙌🙌🙌🙌🙌
It's so nice!!
going to the grand april 2021 in about a month can't wait to see it for myself. thanks for great info/vid!
You're going to have a freaking blast!
I hope to visit Cancun oneday. Or Tulum. Or Playa del Carmen. Or Isla Mujeres.
You really need to. It is such a beautiful place!
I love your honesty! The beds are really too small....so that leaves us out. I can't imagine flying across the nation to sleep in a small uncomfortable bed. Besides, it looks boring. All the fun seems to be over at the Grand (more expensive $500 A day)...
Sorry for the late reply. Really both sides have tons to do from bike rides, mini golfing, Flow riders, shows, pools, tennis, etc. The beds are a little crowded and I wish they were at least queens in the double rooms.
Thank you for sharing some really good info on Sunrise. We are planning our first family trip to Moon Palace in October, and this really helps. How are the seafood and vegetarian options at the Sunrise?
Hi Thanks for the video. I am planning to go The moon palace Sunrise or Nizuc in February 2021. I have few questions, I would really appreciate if you can give me some feed back. 1st) Do you tip?(buffets, bistro cafes, restaurants) & how much? 2nd) My girlfriend is taking her teenage sons do you think we should upgrade to the Grand when we get there or is it better just to get a day pass? 3) Do you know how much is the day pass to the Grand for family of five (two adults and three teenagers). 4th) Should we stay in Sunrise or Nizuc, I know in this video you stayed in Sunrise but I am hoping Nizuc will be open by Feb 2021. Again thank you for the video and your feedback.
Yes, we do tip waiters, house keeping, basically all servers. We typically tip $1.00 per person at each meal, and a few dollars per day to bartenders and servers by pool. Many don't tip, but we like to reward great service. Day pass to the Grand is pricy, around $100 USD for adults. We will post a video of pools and slides at the Grand. Plenty to do on the Synrise side. Not sure Nizuc will be open, but Sunrise is fabulous with more to do for teenagers.
I went here 4 years ago, it was lovely going again this year and wanted to see if much has changed since covid. Is the flow rider still there as I didn’t see it in your video?
yes it is still there! Much have forgotten to place it in this video.
So not all 3 sides of the resort are open at a time? I want to stay at sunrise and have fun at nuzec water park, is that allowed?
Went to planet Hollywood last year with my family based a lot on your review so thank you do you recommend moon palace for a family with younger kids five and eight years old?? Or do you recommend which one is the best for my family I trust your opinion because you do a great video very thorough
Sorry for the late reply. I really love the Moon Palace, The Grand for family and young kids. The resort just finished an awesome kids section last summer and I know a five and eight year old would love it. They have so much to do and it would be a change up to Planet Hollywood. The Sunrise side of the Moon Palace is great, but I think The Grand side is a step-up and gives access to both areas.
We are members also, what building are you in and room #? Great location, going to Sunrise in April. Thanks
Room number 3607, I think. Buildung #3. Sunrise side.
Hi! I'm going there in February 2021 with my boyfriend and two friends. I wanted to know if the Japanese Restaurant, Momo, it's included in the All-Inclusive? thank you. And this is only if you can, can you see what's the average age of people there? We know it's more of an Adult and family hotel but maybe there's some people in their 20s (we are 21-22). Thank you very much!! And sorry for my english, I'm from Chile and I haven't practiced since I left school. Have a great time!
The Momo restaurant, including the tepanyaki is included with no additional cost. Make reservations early for Tepanyaki. A very good amount of all ages, including good 20's crowd. The resort, being a family resort has a young vibe.
@@TravelNoBS Thank you!!
Hi there! I am going to Cancun on July 1st with my boyfriend and 2 kids ages 15 and 10. Ive been to moon palace sunrise and Nizuc a few times but the last time was years ago. Never been to grande because it’s so expensive. Between Moon palace and Planet Hollywood in costa mujeres, which would you recommend?
You’ve been to both? Which one do you recommend?
Hi what was your room#? Great to be close to the pool
Would you be able to remember the name of the building that you stayed in? Thanks.
Was the flower/balloons for your daughter complimentary?
Yes it was!
Has COVID affected the experience of your trip ?
Other than frequent hand washing, mask wearing inside lobby, and limiting numbers at buffets, we experienced no I'll affects.
Were you able to request a rolling bed? How was the weather?
The weather is always great!
Nice video thank you
Can you see your feet in the ocean clear and blue ? Can I swim in the ocean 🌊 I don’t like seaweed.
Do you have to pay for the drinks in your room
Nope
Seriously no disrespect at all I’m just curious why would anyone spend the money on an all-inclusive resort if you don’t drink?
We love the all you can eat food and the fact that we don't need to travel anywhere. The service is excellent and we can't complain about how great the prices are.
Is there a resort fee
Double beds is what made me not choose this resort
I know I thought that was interesting too! Not a big fan
Looks like an awesome resort and room look plenty big to handle two queens
That was dumb this resort was amazinf
Anyone know what the air and water temps were...( around Dec/ Jan) ?
Low 80's for air temp, unless stormy. Water is probably 75 degrees, really pleasant.
Did you book direct or through a travel site such as Expedia?
I book direct and watch for great specials!
Does anyone on here have the membership. We decided not to do it but if they had more resorts in different areas of the world we might change our minds.
I think they might have a resort in the Dominican Republic and Jamaica.
Wearing mask outdoors? DONT
You have the option to do so. All workers do thought the resort.