Customer Success Q&A

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  • čas přidán 22. 08. 2024
  • Answering the top questions about customer success I get from people who are either looking to transition to customer success or are new in their customer success career.
    Feel free to join in and ask questions!

Komentáře • 14

  • @twalem
    @twalem Před 10 měsíci +3

    SUPER helpful and insightful, just enhanced the L in LAND for me, and confirmed the transferrable skills I believe I have; with a software development background in a support role. Cheers everyone, great questions and good luck to all currently job hunting!

  • @skylaargreene1884
    @skylaargreene1884 Před 3 měsíci

    Thank you!!! I really appreciate you for taking your time to do this. ❤🎉

  • @ericotrips
    @ericotrips Před rokem +2

    Thanks for this! So helpful!!!

  • @MarcinSochackiEVO
    @MarcinSochackiEVO Před 10 měsíci

    Your re golden🎉 Thank you for doing that, helped me a lot in my prep to interviews series with PAN

  • @bartking5748
    @bartking5748 Před 10 měsíci

    Really insightful!BTW,I‘m applying a CSM role right now. Learn a lot, thank you!

  • @OurLivingStory
    @OurLivingStory Před 11 měsíci

    This was an excellent conversation

  • @manuelfrodriguez6496
    @manuelfrodriguez6496 Před 9 měsíci +1

    It helped me a lot to clarify my thoughts about this

  • @evsvdb
    @evsvdb Před rokem +1

    Last question. From your experience, what vertical is the safest vertical to get into to be a CSM? I am interested in maybe logistics. I thought that would be a good one. You have private sector government county state etc. Thank you!!

  • @vovelasquez
    @vovelasquez Před 6 měsíci

    This is great! How can we get access to the material shown in this recording?

  • @evsvdb
    @evsvdb Před rokem

    Great video. Can you put links in the subject please. To all the companies you named? Thank you!

  • @naturalista2.074
    @naturalista2.074 Před 9 měsíci

    Great video! I was wondering, what is the difference between a CSM and Partner Success manager? Is it the same role just different a name?

  • @kristenalmonte1110
    @kristenalmonte1110 Před 4 měsíci

    What area in Customer Success would you recommend someone just looking for work in this? I am trying to leave the classroom and the typical route is to go towards Ed Tech but I believe it is saturated right now as far as "breaking into it." Is there another area for entry? What route within this niche did you enter?

  • @NhlanhlaPmabaso
    @NhlanhlaPmabaso Před rokem

    Thanks

  • @vwarhemae2575
    @vwarhemae2575 Před 9 měsíci

    What is the difference between Customer Experience and Customer Success?