Answering the top questions about customer success I get from people who are either looking to transition to customer success or are new in their customer success career. Feel free to join in and ask questions!
SUPER helpful and insightful, just enhanced the L in LAND for me, and confirmed the transferrable skills I believe I have; with a software development background in a support role. Cheers everyone, great questions and good luck to all currently job hunting!
Last question. From your experience, what vertical is the safest vertical to get into to be a CSM? I am interested in maybe logistics. I thought that would be a good one. You have private sector government county state etc. Thank you!!
What area in Customer Success would you recommend someone just looking for work in this? I am trying to leave the classroom and the typical route is to go towards Ed Tech but I believe it is saturated right now as far as "breaking into it." Is there another area for entry? What route within this niche did you enter?
SUPER helpful and insightful, just enhanced the L in LAND for me, and confirmed the transferrable skills I believe I have; with a software development background in a support role. Cheers everyone, great questions and good luck to all currently job hunting!
Thank you!!! I really appreciate you for taking your time to do this. ❤🎉
Thanks for this! So helpful!!!
Your re golden🎉 Thank you for doing that, helped me a lot in my prep to interviews series with PAN
Really insightful!BTW,I‘m applying a CSM role right now. Learn a lot, thank you!
This was an excellent conversation
It helped me a lot to clarify my thoughts about this
Last question. From your experience, what vertical is the safest vertical to get into to be a CSM? I am interested in maybe logistics. I thought that would be a good one. You have private sector government county state etc. Thank you!!
This is great! How can we get access to the material shown in this recording?
Great video. Can you put links in the subject please. To all the companies you named? Thank you!
Great video! I was wondering, what is the difference between a CSM and Partner Success manager? Is it the same role just different a name?
What area in Customer Success would you recommend someone just looking for work in this? I am trying to leave the classroom and the typical route is to go towards Ed Tech but I believe it is saturated right now as far as "breaking into it." Is there another area for entry? What route within this niche did you enter?
Thanks
What is the difference between Customer Experience and Customer Success?