Shimano Cranks Scandal Practicalities
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- čas přidán 30. 07. 2024
- (NO LONGER LIVE) Link to Shimano inspection video • Video
Link to inspection PDF si.shimano.com/en/pdfs/dm/RAF...
Find an Authorised Shimano Tech Centre www.shimanoservicecenter.com/
This recall is only for Shimano 11 Speed Cranksets Pre 2019 in the Dura Ace and Ultegra range. - Sport
Mine failed- ie all but fell off - Out of warranty and Maddison replaced. If I remember correctly Shimano downplayed it as a within tolerance fault since only happening to small %. My bike well used but well maintained @doctorD - recall seems to be a very delayed acknowledgement of a problem- like you I doubt it would cause an injury- mine creaked furiously prior to failure. Shimano get 6/10 for poor initial response 😢
That’s a good story for folk to hear. If it’s creaking, get it checked before it fails. Glad you got sorted. Thanks for sharing.
I have owned 2 of the effected cranks. A Dura-ace 9000 and a Ultegra 6800. BOTH have failed! That is a 100% failure rate. The first in 2017, which Shimano did nothing about. I bought a replacement for the Dura-ace 9000 left crank arm that failed. So when the 6800 started separating, I replaced it before it broke, so it didn't kill me. I never reported it to Shimano because I knew they would do nothing about it. Now that the recall is official, the number of reported failures is going to soar! Far beyond the 4519 they say they are aware of. But I think they have waited to issue the recall for over 4 years, when they knew there was a big problem, because a lot of those affected cranks have already failed, been thrown in the trash, and replaced already. And now, no longer available for inspection. So Shimano is off the hook. Very sleezy in my opinion.
👏👏👏 couldn’t agree more. It stinks.
I've gone through 2 Ultegra cranks and likewise didn't bother, because Shimano weren't interested.
I still have one of those 6800 cranks that came new fitted to a Giant TCR , brand new out the shop. I binned the other.
It debonded in 2021, but was ridden in dry summer months only, so teeth were still sound too and no corrosion.
Be interested to see if Shimano honour that one.
I have the original bill of sale for the bike which is registered with Giant via the dealership.
So let's see if I'm lucky.
Agree completely, Shimano quoting that cranks after a certain date are ok means they know something was changed 4 years ago that supposedly fixed the issue. And they’ve sat on that information while more and more cranks were failing.
One caveat with their June 2019 assured fix date - I had a crank debonding fail earlier this year that is a later code than their list covers. Curious to see how the warranty claim goes on this……
I think they are counting on many of the affected cranks being already replaced, and in the trash, so there are far fewer to replace.
@@orrinkelso9295very likely.
Wow, I watched a video highlighting this issue what seemed like years ago. A certain 5 year old brought it to my attention. Nice to see Shimano finally stepping up to resolve this.
"Nice to see"?? After 11 years of manufacture?? They should be ashamed, no more, no less!! Rgr
According to this video hambuni is overstating it and there will be no class action. Wrong on both counts.
Paul, I am an avid viewer of your channel but I think you have gone soft on Shimano in this case. A reprimand from the CPSC is not something to be sniffed at or downplayed. For all of the people that have had failures, there are probably another 4 or 5 cases that have gone unreported. Many people including myself have purchased replacement cranks due to warranties running out. They would be unreported failures.
You obviously have a business interest and that is understandable but claiming that bikes that are poorly maintained is a cause of the failure is absurd. How is anyone supposed to maintain the internal surfaces of a crank?
Good feedback. Not soft, I did just slate their tech training. I just think that most of the pre 2019 cranks that might be affected are already in landfill now. That’s 4 years of use since the last bad one rolled off the production line. This was just a video on the practicalities of getting it sorted if you are affected. I just don’t think it will be as big a deal as lots are making out. I see it more of an extended warranty without POP for the relatively few sets still in use that might suffer the defect. It’s conveniently 4 years too late.
Thank you for the vid and inspection info provided. I suspect not many will do this. Very helpful.
I will stick with Campy.
If campagnolo is written on the cranks you are not affected.. phew 😂
Thanks for sharing this Paul, and giving your thoughts and expereince.
I am sure for the vast majority, they will initially review their cranksets at home, vs taking their bikes into an approved dealer purely just for practically purposes, especially if they are fortunate enough to have a number of bikes.
The Shimano video/guide on what to look out for is fine, but clearly, shows those obvious signs of de lamination / major cracking prior to an imminent failure.
What would be incredibility helpful to many, would be a video showing examples of the very early signs of what to be looking for.
In the coming weeks if you get any examples like this come through your workshop, I for one would be very grateful to see these!
Best wishes, David
i'll see what i can do.
Thank you so much!@@Mapdec
Peak Torque and Hambini have covered this.
Shimano have known about the delamination problems since 2011.
12 year response time=very poor PR.
Shimano will not replace your cranks unless proven faulty,so there must be a lot that are about to fail or will fail in time.
A recall is issued for a fault that is found later, not something known about that is down played in this manner.
They should be offering replacements no questions asked imho.
Does not affect me,both my 10 speed Shimano bikes came with FSA cranks. (2010-2011)
Sure. Just giving my thoughts on the practicalities. Actually working with riders and suppliers to get things sorted. This is not an engineering channel.
Great info.. I have two Ultegra R 6800 cranksets I purchased from Merlin UK over ten years ago.. I checked them both, and couldn't detect any delamination.. I believe Shimano is offering the 12 speed Ultegra R 8010 crankset, fitted with specially manufactured 11 speed chainrings as a replacement.. The People who have suffered serious injury as a result structural failure of Shimano's bonded cranksets, are currently in the process of launching a class action lawsuits.
Your somewhat ‘soft’ criticism on this issue is understandable given your reliance on maintaining good working relation with Shimano, in terms of your business but with respect your way of base. This is a massive issue.
I always thought this was an ‘urban myth’ until I had a Ultegra crankset fail on me on my summer bike (no corrosion). It damaged the frame and I was left to pick up the pieces (both physically and metaphorically).
Whilst I’m no mechanic I teach Product Design for a living at University so to intimate that people are simply migrations to new 12 speed is laughable. I for one I tend to keep running my 11 speed bikes and have simply installed 105 instead.
This is a massive issue and whist bike shops such as yourself are somewhat coy in regards to calling Shimano out for blatant bad practice thankfully there are the likes of hambini who are free to express the true sentiment of the issue at hand. Rant over.
Genuinely enjoy the content on your chanel. But this is a joke.
I am not trying to be soft soft on shimano, i just slated their tech programme.... I am just not sure it is going to be the big deal everyone is making out. Pre 2019 means that chainrings on those cranksets have 4 years of wear on them. In practical terms, it's all probably too late. Of all of those millions of cranks i suspect a big majority of them are already in landfill.
Fair enough. I see your point.
For those unlucky enough (like me) to have had a Shimano crankset fail I can tell you first hand it was a real hassle. Shimano knew this was an issue and just kept quiet. My crankset was virtually new but out of warranty so no replacement. I had to pay for a replacement and my frame to be fixed which meant stripping the bike down. All in it cost me hundreds of pounds, which was needless.
#thanksshimano
Anyway the sun has come out so I’m off out for a ride. Great content and surprising to have dialogue so chapeau from me to you.
NOT TO MENTION EXPENSIVE FOR THE CONSUMER!!
@@JAnn319 how so?
Great video sir. Over the past 10-15 years there have been other recalls besides this one. I remember Canyon doing a stop ride notice (?). I also remember some Magic compression spokes that were pretty sketchy. Should Shimano have done a stop ride notice on these?
Costs less to pay a few personal injury and even worse, settlements. Than the cost to recall all cranks from 'all' the affected production codes. Just like the Ford Pinto. Signed, Mr. Shimano
What's different about cranks made after July 2019? All 3 of my cranks were made after the recall range.
Good video. I think the media and CZcamsrs are freaking out to attract viewers or they don’t understand the small amount of injuries this causes.
All parts have some failure rate. It just needs to be small enough to be acceptable. I presume this part has a slightly higher failure rate than what’s acceptable.
Sincerely,
Toshi Shimano
Still using my 80's CAMPAGNOLO SUPER RECORD and GIPIEMME SPECIAL Cranks a and they are still going strong.
Good to see a sensible video about this "scandal".
Glad you liked it
😌 We are a Shimano Service Center here in Germany. I did all the courses and even if the questions are a bit wierd, the videos are very good made. I can understand text😋but i actually provide the reason for the workshop to wrench something....😅 Our "wrenchies" learn better by looking @ the videos.
The databank is brilliant!
Now they have admitted these cranks are faulty and dangerous they should be replacing all of them, not this half arsed approach
I'm just curious about how this will work going forward for years. My understanding is that many of these may be affected in future years that haven't delaminated yet. I will almost certainly buy a bike with 12 speed Dura-Ace in another three or four years, BUT I have no intention of then selling my current Bianchi Oltre that is a beautiful rim brake bike with a 9100 group set that's still fun to ride. Yes, this crank has 50,000 km of use on it already, but I would hope that. Shimano continues to cover the crank against delamination into the future for those of us. who may find themselves, in a few years, suffering the eventual fate that these cranks seem prone to. Put is this way . . . I have an older bike in my garage (my Ridley CX bike) with 11 year old Campy Super Record on it and I have done my best to buy up extra cassettes for so I can keep it in service. There's absolutely no reason why I would ever part with it, either, as it is a phenomenal specimen that represents the best of that era. Also, it's just monumentally fun to ride as a "gravel" bike now.
Based on the recommendation of a certain 5 year old, I avoided these like the plague. Couldn’t agree more on the e-learning rants. Academics thrive in academia, mechanics thrive in the mechanical. Though I love learning the theory, and then experiencing the reality. Just hopefully in the bike stand, and not on the road.
For those not in the know, the "five year old" is a guy that goes by the name of Hambini on CZcams. He exposes poor manufacturing and sales practices in the cycling industry.
I don’t know how Shimano can call it a recall unless they are replacing all the cranks. This is an extended warranty replacement
Great point
Eleven years is some extension 😂
Madison advised me it’s an inspection programme not a recall. Cos one that’s inspected ok is never going to fail is it?
@@r.davies2702 They just wanted to be sure 😂
They're not, it's an inspection and recall programme.
Just viewed Hambini video on this even though he showed this problem years ago with his own Ultegra chainset and switched to 105.
Lucky for me using 105 5800 and then R7000.
So.
I've got an FC-R8000 (SB) .
And according Shimano i am golden.
But what differs the earlier one's from mine?
Is mine(SB=newer) welded instead of glued , or what?
Anyone?
the whole replacement politics "only if there is any delaminations sign" will change, that's a standard compliance department 1st line of defense in these cases, and then legal and the data department jump in giving the figures of what the payout of lawsuits for inspected cranksets deemed "safe" starting to fail look like. expect a flat-out replacement notice within 3 months
I have just thrown away 2 failed cranks. I had them lying around and decided to get rid of them.
I don't understand, I've watched hambinis' and your take on this. Is the replacement crank 'improved'...otherwise why would I want to exchange one poorly made crank for another?
The replacement cranksets basically look like the current 12-speed counterparts, but are tweaked for use with 11-speed groupsets.
I'm thinking about stress testing my cranks using leverage on the pedal. By applying force in the same manner as would be if the bike was being ridden. I would rather it fail in a stress test by applying 3x the normal force. If it fails get it replaced with new. If it doesn't fail I would feel safer using the crank.
When I bought my bike (2020) it came with all 105 components except for the crank set. I've always thought it was Fuji saving some dough (Oval crank). Any chance it was more than a cost saving and had something to do with these Shimano failures ?
I would say that’s defo cost saving.
@@Mapdec BTW...Though I've noticed less videos, you taking care of your customers first, does not surprise. Keep up the good work.
@@rejean2744 thank you
105 is spotless. Only Ultegra and DA have been effected.
@@dogukantosun5547 oh....ok
Pretty dumb. My 9100 crankset is still quite new (
Hello,
i have the same noise since 6month on my crankset Ultergra R8000. Some space on my spider but... Im not in the warranty... My letter is SD
Do you know i can contact?
Shimano center said is not the good letter, goodbye..
Thank you for your help
Romain
Lighter is not always better?
Paul, how is it you don't have the full process yet? Bike shops in the US have already advised on replacements. Not all crank lengths and not all chainset sizes are available. Shimano published a matrix 0f what you can expect. Your chainset will be replaced, wornout or otherwise,, but it might not be the same length and-or toothcount. It depends.
We are told by Madison that the info is coming soon.
The failing cranks are 11 speed new cranks are 12. Do they still make 11s or have enough old stock to cover this?
They have 11sp versions of the new cranks I believe.
Are you guys finding any long term durability issues with the shimano SLX 12 speed drivetrains (excluding cranks)? Currently running 11 speed gx, but have a microspline freehub body and considering going 12 speed on my bike enduro bike and keeping a spare 11 speed groupset for my 150mm trail bike. I think I can get a mech, shifter, cassette and kmc chain for £165
I have been running it on my bike for a couple of years now. I have smashed more mechs than I have worn out.
@@Mapdec can you guys do a 10-51 cassette for £65, slx much for £55 and shifter for £16?
@@jonathanhowson6420 we don’t really sell stuff in that way. Just get the parts you need online
I have a Ultegra 6800 series crankset. The bike shop near me was a Shimano authorized dealer, they told me Shimano will only replace cranks that have failed. I am not taking a chance, I pulled mine off and going to put on R-7000 105 cranks.
Just take it back next week and ask them to inspect it again if you are not confident or you think it is making a noise.
What have shimano done differently with the 12-speed cranksets?
At least SOMETHING. I believe they´re 35 grams heavier. Rgr
I can totally understand Shimano's wish to limit the number of bikeshops: imagine extra costs in logistics they must cover
Great video. Good to hear others echo that most failures have been on high mileage/poorly maintained bikes. Bikes that see the workshop regularly rather than opting for a service when something has gone wrong.
The only scandal really is how long it has taken Shimano to formally respond/react to the issue!
I have a later R8000 crankset that is supposedly unaffected. It is a shame that Shimano have not disclosed precisely what the problem was with afftected products. If they did explain this, and what changed in later batches, this might give me a little more confidence in my 'unaffected' product!
I agree with you though, affected products are at least four years old now. You'd expect any signs of delamination to have started to manifest thenselves by now. There could however be a population of bikes owned by people who dont really maintain them well, or do too much to their bike themselves, who wouldnt notice a small crack or a bit of corrosion in a gap where it shouldnt corrode! Such cases might be picked up the next time they take the bike in for a service, but equally, riders such as this probably wont even know about this issue and the formal instruction from Shimano and may not get their bike 'serviced' at all, until something falls off or wears out!
People who do clean their bikes, maintain them well and 'tinker' even to a small degree, will probably already have found this issue and acted on it.
I really feel for all the people who have already suffered this problem and acted on it i.e. had to cover the cost of a replacement thenselves (e.g. out of warranty) and chucked away their old broken cranks. There is nothing they can do now, Shimano has closed the stable door after the horse has bolted for those unlucky people 😢
But there other crank makers out there. Stronglight, TA, Rotor, Middleburn and arguably as good if not better.
I have about 15 of these. Years of stock and found them all over the home as I was clearing up. Let's see how Shimano deal with these.
Just send them all back and wait for new ones
'light, stiff, and strong'. Pick which 2 you want.
I think it’s “light, strong, cheap…..pick 2”. Shimano was going for light and strong therefore these cranks were expensive. I truly believe that they got cheap on the manufacturing. The new versions are welded and therefore more of a monocoque. They went cheap and glued these these things using slave labor with very poor manufacturing QC
@@JMcLeodKC711 Yet the 'cheaper 105' is welded. All a bit odd.
I have Shimano Deore M510 old ones, Saint M820, 105 5700, XT M8000 none of these have crack so I’m all good 👍
I just checked the receipt and I had to pay FULL price for a replacement in August 2022 for mine, there was no other dealers in the UK that had one but Condor Cycles on Grays Inn Road. When I mentioned the problem to my regular bike shop citing that I believe it is a factory fault and should be honored, they just smiled dismissively !!! So am I entitled to get a new one ??? I don't need it really now so a cash / voucher alternative should be made by Shimano !!! Any thoughts / suggestions ?
Interesting. Worth a call on that help line. Do you still have the broken one
@@Mapdec Yes I do. the ex didn't call me a hoarder for no reason. I keep everything just in case , most of the time ! So you don't think walking into a Shimano dealer would get a solution ?
@@aljaliah6868 if you have the crank you should get a new one. Weather you get a refund on the one you bought will depend on the good will of the place you bought it.
@@Mapdec The new has been fitted and I paid for it / bought it just over 12 months ago so probably ZERO chance for a refund. Will talk to my LBS tomorrow and feel the vibe, thank you very much for the advice and for the brilliant down to earth no flashy gimmicks content
Has Shimano really rectified the problem? I'm still suspicious, and curious about the failure rate after 2019. 🤔
I can’t say. I have only seen the issue on cranks a few years old and a bit dirty and crusty. I guess time will tell.
Shimano had put out a video on the RideShimano channel which is not hidden/removed.
I just noticed. I have linked the tech docs.
Who keeps receipt nowadays? They should’ve replaced it regardless of the receipt. Pathetic move from Shimano
Yea. Once they admitted to there being a fault, it should’ve been “just replace all suspected cranksets”. It’s a probability game at this point and I’d rather make sure I cover all bases just in case, rather than get reamed later on.
You wont need a receipt any more, as its a recall not a warranty. Sorry if that wasn't clear.
@@uptown710 "reamed"............................................you clearly came here from the HAMBINI video hahahahahaaaa
With digital copies who doesn't keep receipts nowadays? Even a quick photo of a paper receipt is easy.
@@DS-um9hi you’re talking about a situation that’s been going on for over 10 years. Who’s to say the store you bought the bike from is even in business anymore?
What about the customers who earlier was TOTALLY neglected by Shimano after their cranks failed and who had to pay themselves ( for a pair of 105 cranks ), those who bought DuraAce or Ultegra because it was soooo light compared to the competitors? Half a pound added now?? Rgr
Hopefully you kept them or at least the evidence and the recipient for the new ones and can call that number.
The fact that they are not replacing them all is infuriating. Ten years, they cannot be trusted. Just checking and replacing ones that are failing seems like all they are doing is living up to their warranty. This is an actual problem and they are not resolving it. I will not use them in the future. Also, let's talk about the power meter fiasco.
It’s a real shame there is not more competition. I bet if I make a vid about Sram everyone will say how bad it it. Campag has made itself irrelevant and the China brands are way off mass market ready.
SRAM is never failing
No recall on the over 20-yr-old Octalink nor over 40-yr-old square-taper Shimano cranksets. No failures due to design flaws either.
If I owned any of these cranksets I'd be insisting on replacement whether my "authorized service center" sees any signs of issues or not. Who wants the first indication of a problem to be the rider coming down hard when a crank fails and taking a few other riders down as a result?
Agreed about square taper bbs and cranks,I have 105,DA and XTR 8 spd still in service.
The safety issue is very real with bonded cranks they should be replaced by Shimano without question.
I'm keeping my biopace
I think there is a high likelihood of a class action lawsuit here in the US, specifically because of the large number of people that were denied warranty and forced to purchase a new crank. According to Shimano, these people will receive nothing--no compensation and no replacement crank.
Also, blaming consumers for a poor design decision by Shimano is in poor taste. Cranks should not split in two due to a lack of maintenance. It was a bad design and Shimano failed to address it issue early on. It is that simple.
I switched to Rotor on my Ultegra rig
Shimano published on their web page Safety Warning. Everybody can check if their crank set can be effected.
I'm running a Campagnolo Super Record carbon 12 crank with Ultegra Di2. Campagnolo rules.
I think this is a serious issue. I ride my bikes around 15 years and one thing I did not have to replace yet is the crankset (with one exception, wait). I use chain rings from Specialites TA, which are affordable and longer lasting than original Shimano parts. In the past I had one incident where a crank arm broke abruptly on an uphill section. This resulted in a bad crash and bad cuts from the sharp fracture point. I was lucky that this happened on a cycle way without cars. The crank set was from Sachs, predecessor of SRAM. With such bad consequences looming, I think Shimano should replace every crank set of the affected series without any precondition, everything else is unresponsible behaviour.
Not predecessor, SRAM bought Sachs, as AVID, as ZIPP, as Time pedals.. Rgr
@@borano2031 Yes, you are correct, they bought the development section. Sachs then had a road group set "New Success"; somehow this lead to SRAM starting to care for the road market. Before SRAM was mainly MTB-focused.
@@asmaco1 Back in the day, New Success was said to be rebranded Campagnolo Chorus, 8speed. SRAM started as GripShift. Rgr
3 more channels that covered the delamination of Shimano cranks are Oz cycle,Waynos fotos,Leuscher technic.
Oh there are loads. Inc GP Lama. Just sharing my thoughts really.
Yes a lot more over a dozen years.Some channels multiple times.👍
A receipt from 12 years ago? What a shitshow... :D
Btw. the guy with a hookless tyre blowout who went viral some weeks ago has a response from the tyre and wheel manufacturers.
You won't need a receipt now, sorry if that wasn't clear. Before you would. I'll check that vid out, cheers.
Just ride Campagnolo.
As always, the statutory duty to honour warranties and take responsibility if products fail to meet the standards of 'merchantable quality' and 'fit for purpose', falls upon the retailer. However, responsible manufacturers will offer backing for retailers where problems have arisen as a result of poor design and construction. Irresponsible retailers and manufacturers will try to reject demands for compensation on the grounds of owner neglect or improper use. By doing so they hope to save money but they also risk serious reputational damage.
Cyclists are usually content to replace certain components on grounds of normal wear and tear; chains, cassettes, bottom brackets etc but , until now, crank arms were considered robust enough to last for years.
Perhaps this current issue will see the Cycle industry follow the example of the car industry where warranties define in great detail not only components that are covered by warranty but also those that are not. An example would be a differentiated warranty to cover a crank arm but not the chainrings, or to cover a rim cracking but not a worn brake surface.
Detailed warranty clarification will offer protection to retailers and cyclists and, hopefully, encourage manufacturers to put more effort into R and D and quality control.
How to ispect them! Bollox, you should be able to take them to any bike shop, and swap them out, for 105, free of charge, until they change their manufacturing process
Another scandal in a big chainring being almost the same cost as an entire crank/chainring set. Incredible. Should be half the cost to get a new chainring. Frikkin wrought.
It’s bizarre to me that you think this isn’t a big deal for Shimano. It’s a disaster for them in so many ways.
no surprise if you seen his video on the tubeless hookless tire issue.
It’s a big deal, but I just don’t think we will see the big queues at bike shops and legal action that a few are predicting. Pre 2019 cranks. I mean, a lot of them are already in landfill now.
Campagnolo 👌☺️
The way shimano have it set up ,im a small shop too its 100% damage limitation and cost saving .
They are very purposly not calling it a recall .For them to say if it looks ok, keep riding but check it they are 100% liable to any injury claim now because its not a recall .
Its going to be very messy and pretty much poinless for small shops to deal with it .Bike shop owners in the us i know have been offered $75 max as a claim for time etc .Thats simply pathetic and i assume UK /EU will be the same woefully low equivelant .Thats not to mention its going to be weeks/months to get replacements .I had a 6800 fail a while back was told to bin it and Madison/Shimano washed their hands of it .To now say do you have a reciept for something they told me had 0 warranty is again pretty pathetic .Why would you keep it or the reciept after they told you to jog on .
This will get way messier when the real details are announced and I for 1 will be avoiding any claims if I can
You don’t need a receipt for the recall. The receipt was for the old claim on warranty. Sorry if that wasn’t clear.
@@Mapdec Understood ,but who would keep a crank that they have been told has no claim for any amount of time ?
@@JaiJai-by4tp for sure. There is going to be a mix of horders getting new cranks and frustration from those that have already binned them and moved on. That’s what that phone number is for I guess.
It's real simple. I will never ride Shimano products again. I do not trust the products they produce.
My experience with the "recall" as a shop owner has not been great so far. Shimano's announcement has caused a flood of replacement inquiries because people are used to having parts replaced under recalls regardless of the part's condition. I keep having to explain to customers that if the cranks aren't about to fall apart, Shimano will not replace them. It's been a huge waste of time.
Talk to your insurance company. I doubt they will tolerate you making safety calls on a product recall. Mine didn’t. Everything with one of the codes on is getting sent back. Shimano can make that safety call if they want.
@@Mapdec That's nuts. And then what? The customer is left without a crank for an undisclosed amount of time? This is the dumbest recall I've ever seen.
A lot of spare ultra derailleur s then
The fact that they charge that much for new rings is a piss take. What a waste to be basically the same price as a new crank. Typical of big brands these days by just overcharging. Also I know a couple of people that have had two cranks break but they wouldn’t replace as they didn’t have a receipt. What do they do now ? They admit fault so they should replace all of them regardless if you bought new.
Did they keep the broken ones? Now they can send back
I prefer my square taper cranks
Yes, but do you grease your tapers?😮😂😅
It is a bad design. Maintenance is not the issue. Having a crankset that won't fail if ridden in only good weather is unacceptable.
Since 2012 tho?!?! ....Any other company without the shimano clout would have been crucified long ago
Just highlights the problem with Shimano chainring pricing…
very true
Where do Shimano get the gall to call this a '''recall'? This is extended warranty, period. Their video on this recall pretty much shows cranks that are at the point of nearly snapping.
Is this a major issue? Not really. In the short time I've been working as a bike mechanic (nearly 3 years now), I've only seen one of these quite recently. I've ridden my R-6800 crankset for 5 years now and will continue to so. I've no worries with the tiny amounts of watts I'm pushing and maintain my bike well and my crankset looks fine. However, this is a issue that's been known for a long time.
I also really wonder about the timing of all this. Have Shimano lost a lawsuit recently? Maybe it's the media storm around this, but it all just smells fishy to me. Just sounds like shitty business to me. Then again, what major company is really ethical these days...
Maybe it's just lack of sleep and depression, but this is really pissing me off. Can't wait to ride my bike this weekend and leave it on the road (or off road on my SRAM mullet gravel bike 🙂)!
i think with this shame level of shimano maybe they would return to market with wireless finally :D
Not good enough shimano, your response very poor? Maybe time for a italian groupset
Shitmano. Also should be product recall on leaking calipers.
And the ceased in pins
All of these 'glued' cranksets will eventually fail. Shimano must replace them all free of charge globally...
Should have fit SRAM BUY FREEDOM BUY 🇺🇸!!!
Hambini trying to create drama again...
This is, and will be, a big deal.
Shitmano, why Am I not surprised? Yet a Campag crank from 30 years still is turning….😂😂😂
Just goes to show that the bicycle business is no different to the car business - anyone said Audi/VW 🤧
Another CZcams or media outlet playing defence for an absolute mess up from Shimano. Nothing short of full replacement of all cranks affected will Shimano save their reputation.
Defence? This was just an info vid about the practicalities.
@@Mapdec Sincere apologies. You did offer a video about practicalities. I was feeling like Shimano was treating their customers poorly and I couldn't find any content that was putting out much criticism at the time. I was expecting a bit more from your channel as you do your offer your opinion on many matters. They have since replaced my cranks and I am happy about that, but it I still feel bothered by Shimano's delay in the recall and the recall rollout... It is tough competition out there for customer dollars and good vibes go a long way. Thanks again for the content, it is often spot on!
The Shimano inspection video got private. They don't want you to see it anymore ? WTF
I know... wow. I think thats because in practise, if you have that code on your cranks your going to send them back. No bike shop is going to accept liability for checking.
really a lot of BS-talking about corrosion - there´s almost no corrosion on other cranks after years (105...) and of course no failure. How can i maintain my crank set from the inside? 😀 Sometimes its better to be silent instead of making a video. Ignoring this problem for more than ten years is nothing to downplay with "poorly maintained by the customer" - thats ridiculous.
Just sharing our experience. Cranks we have seen with little cracks also have rusty chairing bolts, rusty BB etc. Just obviously been ridden in weather and not always cleaned and lubed like a race bike needs to be. Just experienced observations. Get into the comments and share your experience, this is the great thing about this channel. It’s a big forum for sharing ideas
Mine that failed had had some good use in lots of weather but was well maintained, cleaned every weekend, kept in the house etc. Understand that corrosion can work it’s way in through the crank axle but no signs of that on my crank at least from what I could see. It just went pop on a ride and then you could see the centre of the crank flexing outwards if you put any side pressure on the crank arm.
Now returned to Ribble for a warranty claim