Capital One vs. Discover - Is one credit card company better than the other?
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- čas přidán 7. 06. 2024
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#capitalone #discover #creditcards - Jak na to + styl
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Discover has been very good to me. Also love their customer service.
Uncontested customer service
Me too ! A little stingy with the CL but good none the less !
BIG winner, Discover. I've had non stop issues with Crapital One customer service for years. Phone system fails, 2 step validation fails, overseas validation needlessly complex, no product change, hours on hold, and on. After the last fiasco, it is permanently in the drawer. I'll pay the occasional 3% foreign fee to Chase or AmEx (2.7%) just to be able to deal with a company that treats me like a customer. AmEx wants to solve problems when I call as does Discover. Crapital One just creates them. They look good on paper, but nothing they offer is worth trash customer service and a network of software that seems to have been written on an Apple 2e.
But ask me what I really think.
Good subject.
You could do a lot of these on just customer service. Most card videos barely touch on it. After 50 years of credit cards, I appreciate what that is worth. But newer users might like to hear about it before they get stung. I remember the very first experience with AmEx years back. A merchant had raised the price on me for a pre ordered book. AmEx just credited me the difference. One call, one explanation, no problem. My jaw dropped and they've had me for life.
I have both. Customer service is great with Discover and Capital One is terrible. The other problem I see with Capital One is that they pull all 3 major bureaus for their cards. That’s just ridiculous. None of their cards are worth 3 hard pulls. As far as credit lines, I’m at $30,000 with Discover and only $4000 with Capital One.
I work for CapitalOne Customer Service and i'm also a Discover Customer, but i dont have a cap1 credit card, how ironic hahaha
Discover approved me for a secured card with a 570. I'll be with them forever!
If only discover was accepted more places
I started with both, and so far I prefer my Discover Card. The cash back match beats Capital One, also their customer service is superb, and their app is also more helpful.
I'm really happy with Discover, their customer service is awesome, immediate cash back
You should do more of these videos:
Amx vs Chase
Citi vs BoA
Us Bank vs PNC
@Chris C - most seem to compare a card from one bank to a card from another bank. seldom do I see comparisons between the entire banks financial products to another
Citi vs Boa would be like comparing eating poop vs poop on two pieces of bread.
Very Good Job I have both card u got it right 100 %
I got almost 4 times more of a credit line from Discover It than Capital one Platinum.
Thank you for the very much for this video.
Capital one started me with $300. Discover started me with $4000. I like Discover over Capital one, but both has help increase my score.
Discover started me off with 19k, Capital one, 500.
Same I got 7500 and 300 wth?
I genuinely love Discover
Discover Card is better than Capital one hands down! I've been a 5+ year customer of Capital One (3 Cards) and they only gave me $100 increases at a time, however Discover started me out with a $12,000 credit line vs Capital One's $1000 for Quick Silver.
It depends on your credit history and payments. Capital One has better rewards, but it's only seen if you used credit properly.
I have the Discover It and I bank with Discover, great company. Yeah they don't have a bunch of fancy cards but the ones they do have cover the bases pretty good and have flexible cash back options. I don't have a capital one card and right now it doesn't fit my lineup.
I’m just watching this in 2021. But I got discover almost 2 months ago. And I have make 71 points using discover it card. 🥰 I just love it so much. And I’m just building my credit. Which is great.
Of course u scored this video correctly,, Adam u are the credit boss, i had a charge made to my credit card (cap1 venture) last month $205, i never recieved the service i paid for, for 3 weeks i was back & forth emailing the vendor who had no phone customer servive due to covid, called cap1 & asked if they could help me, they immediately credited my card for the $205, they filed a dispute with the vendor for me, the $205 was refunded by the vendor back to my account with 2-3days, i called cap1 to thank them & tell them they could take back the credit they gave me, the money (cap1 credit) is still there as of today, i know they will eventually take their money back, but i appreciate them fighting for me, I LUV CAPITAL ONE BANK,,, great video Adam!!!
All cards do that, it's called a "chargeback" and it can really hurt the business because I think there is a penalty for the merchant. (Maybe this has changed but I heard the penalty was very high for merchants with X chargebacks.) That's one reason Bitcoin is popular, it's a one-way transaction with no chargebacks.
Discover is certainly a one trick pony, the Discover IT is really the only card worth getting. But damn is it a good card. Even the secure card gives rewards, unlike Cap1 secure. Nearly everyone would put it in their top 5 cards to carry (or Freedom I guess if you are heavy chase sphere). Customer service is better than nearly all CC's out there. Cap1 has better range, but not graduating secured card is major PIA for people trying to dig themselves outta hole. Cap1 does have better range of cards, but for newbs or people rebuilding they are outta reach anyways. If their better cards attract you then can apply later.
I got both cards. Very good duo. I love them both.😊
I almost never call customer service, but when I do I want good quick help. Discover has all ways been good for me for decades. I have other cards, but so far, i feel like I trust Discover.
Quick tip: capital one will do a product change to a quicksilver once you've built up a decent payment history with them.
Discover is really quick when it comes to releasing funds which I like. I make a payment on my card and when I wake up the next day it's right back into my account
I wish I had the same experience. In my case, Capital One is much faster. Discover takes about 2 days to receive my payment while Capital One only takes one day.
It’s very hard to get a credit line increase with capital one
I got both Capital One Quicksilver and Discover a few months apart and both gave me the same $10K starting limit but my Discover card has grown to $17K with several CLI while Capital One rejected me for the one CLI I asked for. Both give me balance transfer offers but CapOne stopped their offers a couple months ago while I still have offers available from Discover.
I also like Discover's rotating 5% categories while all you get with CapOne is the standard 1.5% cash back so I would pick Discover but both are good.
Discover all the way!
Discover has worked with me longer and given lower interest rates during hardship.
I got both Cap1 & discover at the same. 10k line for Cap1, 6,500 for discover.
I'm new to both. I like CapitalOne's website, the Quicksilver card, applying the cashback is so easy compared to Citi cards, but the limit they gave me is tiny compared to all my other cards. What kind of limit should I expect with a good score? I'm using this card a lot and hope they will raise my limit. Ultimately, I'm going to focus on Discover for 2 reasons that you didn't mention...I'll try to do a "response video" to this one.
Discover has given me a larger starting credit line at $1000 within a year I had $2500. Meanwhile years later my capital one went from $300 to $500 and is my smallest credit line to this day despite being my oldest card.
Absolutely discover has excellent customer service. I bank with both banks but I feel better with the way discover treats my issues.
In terms as acceptance outside the United States, in Canada the only place Discover is accepted is Walmart
Way back in 2014 I got a Discover card with $2000 CL. Unfortunately I failed to be responsible and defaulted on it. Now I have Cap1 Platinum and Cap1 Quicksilver one. Both have $500 CL. I'm thinking that cap1 probably would've started me with a higher limit if I had a better credit history.
Great video Adam, I tend to agree that Discover has the slight edge. For their student card offerings I give the Discover a slight advantage. Also Discover provides a free / easy to access FICO score versus a Vantage score for Capital One. One feature where Capital One comes out on top is privacy / fraud protection by allowing virtual numbers to be used. Their app and website support creating them and they have a fairly easy to use plugin for your browser so you can easily manage virtual cards for websites. That feature alone closes most of the gap between the two.
Look forward to your next video!
Imo Discover is much much better than Capital One . Customer service is #1 , it was my first credit card and my credit line is 30k plus & growing.
So many ppl with secured card from Capital One not graduating to unsecured and having to pay an annual fee , MyFICO forum has a lot of discussions about clients being unhappy with Capital One.
Ty , great video as always ❤️
Oh and I forgot to mention, Discover Card 10% cash back for first year is unbeatable , a must have card for beginners. They also have the prequalify site which is only a soft pull .
I have an Discover card I was able to use it in Spain , Morocco, Uk as well with out a problem!
Interesting, they have gotten better outside the US but still not where Visa and Mastercard are.
Capital One was my first credit card. It opened doors to the others. Definitely, my vote goes to Capital One.
Definitely discover especially this month in June 5% with HomeDepot purchases. I canceled my capital one secured card doesn’t graduate and my Quicksilver. I’ve have moved on from Capital One and Bank of America
I got both, you can't go wrong with either one...
1:55 and that’s ok because I’m a college student and I don’t plan on heading out to Japan anytime soon.
i got the capitol one cc and got accepted for a 6k limit
As far as cards go, I would say Capital One. As far as customer service, website interface, etc, I’d say Discover.
Watching after hearing that Capitol One just bought Discover
Love Discover..also Capital 1 rebuild is good ; now got .4 Cap-1 cards
Just got approved for both. I never had credit cards. But I'm assuming that you put half your payments down when you start and pay the rest when payment is due? I got them to pay 20% of their value put down.
Applied for the discover it cash back card!!!!! Got approved for 7,000 credit line 💯✊🏾💪🏾!!! Work hard and keep pushing!!!!!!!!!!!!! 😉 capital one turned they back on me a year ago!!! Fuxx em! Funny huh!!!😂
What was your score at the time ?
capital one is the worst at credit limits and credit limit increases they start me at 300 still no increase after 3+ years discover start at 2k 3 increases later at 4k
Discover is available where I live in its entirety. Capital One only offers ONE card here. I know availability is not an issue that usually comes up, but it's something to think about.
I've had a relationship with both myself for about 3 years now and I can see great things about both companies. I like Capitol One because of its larger diversity of cards and pairing with MC/Visa for acceptance overall. I also enjoy getting 5% bonus cash with Discover of course, and have found a nice mix between using both issuers in tandem. I think that if Discover could create a flat 1.5% or 2% card in addition to the Miles card, they could give the Quicksilver and Double Cash some more competition as well. I have a much larger credit limit with Capitol One, but could ask for more with Discover if I needed, which is nice....well since my last credit limit request...hard to say in this market.
I'm thinking to apply for capital one but they told me my money will not be unsecured till I got offer that means it's forever secured unlike the others with in a year will be unsecured
I got the quicksilver with $2500 limit July of last year and discover it with a $1000 limit in February. I find it a little weird that one company gave me 2.5 times what the other did.i purposely got discover for 5% back on Uber and lyft rides.
I agree... Capital One has been good to me and they are the main reason why my credit has been doing well....Their criteria is better, changing their card products are easier and they also have better flexibility in most cases....limits are ok but it depends on timely payment history and income...
I have a capital one that I applied with Walmart but I also can use it in restaurants and stores is that one good too?
I have low credit and it seems I have no option but to choose capital one since I can’t afford discovers security deposit. Capital one has more lower deposit.
I luv Discover. Capital One is okay. They'll give every1 a shot. Discover has definitely been more generous in my case, as far as credit lines. Both have great customer service.
Hands down discover customer service however if you have a premium card with capital one like I do then Capital one
I got to give it to Discover, even though capital one is nice, the 5% cash back and the customer service are big things!!! Capital one customer service isn’t too great, most of the time you’ll speak with somebody that English might be their second language, and for me it’s really hard to understand, especially over the phone. Discover is one of my top 3 cards. Especially when gas is one of the categories!
I have both Capital One and Discover. Both are great to me. But Discover has the way higher line of credit. They started me with an $2500 credit line compared to Capital One $500
Pretty much the same for me, Capone has ways to go.
Have both and no problem with either. My Capital One limit is much higher, and as you said, acceptance is greater. I agree with your conclusion.
Never really thought of these cards as second tier cards. I’ve got great credit and this is News to me haha
Discover customer service is hands down the best credit card customer service in United States. I really don't agree with you giving advantage to Capital one for several reasons
1 - Discover has the best customer service in United States.
2 - Once you become their customer and show them financial responsibility they send you one offer after another one, balance transfer, 0% APR etc. (I actually have taken 0% APR for 12 months 4 times with my existing discover it card)
3 - Better savings account, money market accounts. They pay higher interest rates, free checks, money orders, cashier checks and has no fees associated with those accounts.
4 - Mobile app experience better in my opinion. Integration of credit, saving, money market accounts in the same app, very clean, very friendly
5 - The only checking account that gives you 1% cash back on debit purchases.
The only real advantage of capital one is that they use visa and mastecard network that is all. I had a capital one secured card 6 years ago and it was impossible to get an upgrade to a better card, I had to get it cancelled, customer service was actually a pain on the neck.
I wonder if your opinion changed after you cancelled the savor because of the fee🤨
Do you have a letter that I can use to remove negative remarks?
Personally a fan of discover especially the Discover it cash back due to the 5% rotating categories
Love Discover
I think Discover is better with credit limit because Discover doesn't bucket cards nearly much as Capital One does
I love both! But I believe Discover reports the fastest to credit bureaus. And I can agree with the great customer service from Discover.
Discover for sure!
If they don’t take my discover I’ll use American Express or a Bank Of America credit card. No biggie plus they all have cash rewards
Discover is better imo. Not as widely accepted but customer service is great and the 5% categories are always solid money makers. Plus customer service is outstanding. Plus they don't give you 3 hard pulls off the bat.
I was able to use it in Africa , Spain, London
Talking about Discover card
@@7339memo its linked up with other processors. But its not as widely accepted like Visa or MC is what I was getting at.
Stephen Csoma I went to vendors who didn’t know what a Discover card was , but they try it so I did in it work
@@7339memo I know. I think in Asia they are linked up with JCB and Union Pay. I forget what it is in Europe and Africa. But they are the smaller processors. But they aren't accepted as much as Visa or MC
Capital one is bs so far. I started out with $300 and went to $500 after 5 payments. I tried for two increases and they said not enough activity on card. Wtf I use my card couple times a month for over a year and half and pay it off. I recently upgraded to the quicksilver so I’ll stay under 3% for the next 6 months and see 🤷🏽♀️. With navy fed I have a $15,000 limit , hello capital one catch up. Also I called cap one customer service to see why I like the get increases and to see if they can reconsider my application and the rep or supervisor couldn’t be if any help. 🤷🏽♀️
use your Cap one card the most for6 months..and then ask for increase ..it worked for me..use the max but pay it down son you dont have intrest on you card
I have both a Cap One Quicksilver and Discover It Cash Back. By far I love my Discover Card. Both have $500 credit limits but, I tend to use Discover a little more due to the 5% categories. I have had Cap One longer and started with $300. I absolutely love talking to Discover Customer Service due to they are usually in America and can fully understand our language. Cap One Customer Service hasn't been bad but they are usually outsourced and sometimes there is a language barrier there. Even though I have a much higher limit with Bank of America Cash Rewards card well $2000 is for me since I am rebuilding after illness. I would say I do prefer to used my Discover Card for the categories and Bank of America Cash Rewards for everything else. Cap One is kinda in a category by itself, just when it does not give me the cash rewards the other two do. Next and only card Im looking to get in the future will be an AmEx Gold. Then I will be done. Another great video, enjoy each and everyone.
Fact, wit me. Discover, started me much higher, than capital one 💯. I have both cards. Im feeling customer, service from discover, better than calital one 👍
Get discover, then move on to chase and amex
why
@@jgomez1589 cap1 is a pita with upgrading you to decent cards ie quicksilver. They like to trap you into quicksilverone which is 1.5% back with a 40$ annual fee. Either quicksilver card become irrelevant later on as there are better cards then 1.5% back. Cap1 is also a pita on credit line increases as they want you to carry a large balance and use more than half your limit before increasing which is terrible for your credit score. Discover wants to get you up the ladder to the it card if you start with anything below that with them. All their cards are no annual fee. There student and secured cards are the best subprime offerings available. The it card never becomes obselete because the 5% categories are attractive to use at any stage of your credit toolbox building. Amex provides generous credit limits to relatively thin file accounts. Chase has the trifecta which gets great rewards and bonuses and benefits for relatively few cards.
I have Capital One and I like their customer service. Overall, no issues. My brother just got a Discover card and he likes their customer service.
I am trying to rebuild my credit after a divorce and wanted a Discover Secured card but I got declined. I called Customer SVC and the days because I opened up a Self Lender acct 2 mo prior. So I had no choice but to try for Cap 1 and they approved me for $200 😩. So embarrassing felt like a kick to the stomach but I guess I have to start somewhere. But now I’m hearing how terrible Cap1 is with customer SVC and credit increases !! This sucks 😤
I got denied for discover as well when I was rebuilding my credit however they were my first ever student card years ago (I closed it bc they weren’t accepted many places). Just keep working on it
I did the same literally 2 weeks ago now I have capital one coming in 4 days and I JUST GOT the email for discover saying it’ll be here in 2 weeks I was so impatient went to capital one because I was so impatient with discover!! I feel like it’s a second opportunity to think twice before I go with capital omgggg how’s it going ???? Do you like your Cap1???
Discover for me!
You've definitely nailed the customer service piece, wider acceptance and the lineup but I find Capital One doesn't reward you for your loyalty and I find that they can assist be predatory.
I think your arguments are solid but I´d say higher customer loyalty outweighs the other two factors from a investors´ perspective so I´d still give it to Discover.
Based on my experience I feel that Discover card tends to require a much higher credit score than Capitol One.
Discover cash back reward
Discover better . Bigger credit lines and the 5% categories
I so disagree with you, Discover gives higher credit limits then Capital One. Capital One is very stingy.
I have a Capital One CC. Quicksilver with a credit limit of $15K. Discover $8K.
Jelita Caldwell OK I get you’re trying to prove a point but that is not my experience. I bet you if you put out a poll Discover will beat it by a 100 miles.
Yeah, not everyone has the same experience with credit lines.
Hasn't Discover been shutting down a lot of cards recently, demanding IRS verification letters for little to no reason.
They did this to me and my CS is now in the 750s and is a thick file
I watched another channel talk about that, a big trigger seems to be a high overall limit compared to income, one theory is that pre-pandemic credit limits may be too high for the algorithms comfort if income dipped and hasn't recovered.
I always hear good things about discover only reason i don’t apply
For one of the cards is that because the acceptance footprint is small
Inside the U.S. you want have any issues the coverage is near 100% acceptance.
Discover it was a very difficult bank to join. I had the secure card back in 2020 with $500 CL. After 7 months, they graduate my card to unsecured with 2000 CL. Now, I’m up 5000 CL at I receive back in Oct 2023. I have the blue card. I have Savor One, with 7000 CL, I prefer Capital One because of the rewards
Discover for sure.
Discover card gave me a higher credit line out the gate.
Capital one sucks bad but I am very happy with Discover
Just applied for Discover and wow was I surprised. Discover started me with 15k.
Victor Jurado can't believe until I make 25k in my credit card with +1971236637
What was your credit score initially and payment history on your credit
Quicksilver has given me a credit increase in two years! Never missed a payment. How Discover gave me a 5000 dollar limit. And have me a increase after 6 months total 7000.00
Recently I find out that people high/excellent credit score are more target to have their identity stolen.
Is this true and what can you do or what do you do to protect it?
Thank you. Great video 👍🏻
Don’t know how true it is but it kinda makes sense. Higher score means easier to to get cards with higher limit.
Maybe don't reveal your real name online? J/k but yeah be careful what you share.
In my opinion and based on my experience with both:
-Captial One has better cards, benefits, insurances and variety, but lower credit limits with seldom or no credit line increases.
-Discover has much better customer service, higher credit limits, frequent or periodic credit line increases, but plain jane no AF cards.
It’s funny I have all 5 capital ones
And I can’t get Discover or Citi
If you think about it, it’s better to start lower anyways and work your way up. If I would have started with a $2,000 line of credit when I was first starting out with credit I’d be $2,000 in debt versus the $300 I had with Capital One! Just my opinion since I was never taught about credit or how to manage that when I was younger.
So when you get a credit card with Capital one they give you a low score which is better to work up in as opposed to discover?
@@jgomez1589 No I didn’t say they give you a low score lol. They gave me a small credit limit. Sorry if I worded that wrong.
I have them both and like them both just the same!
Capital one 500 limit Discover 9,000. Hmmmmmmm I wonder
Exactly, strange of CapOne. I'm in the same boat. lol
Like capital one never have discover card but love have discover credit card