Alibaba's Freshippo and Hema grocery stores are reinventing the supermarket of the future

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  • čas přidán 30. 07. 2024
  • From product information to payment, it's all done on an app. CNBC explores how Alibaba is reinventing the supermarket of the future through its retail stores and robot restaurants in Shanghai, China.
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Komentáře • 872

  • @Iheartseattle1
    @Iheartseattle1 Před 6 lety +719

    I like the idea of the robot restaurant. if we had those in the USA, then I would not need to leave a tip!

  • @adamknight5089
    @adamknight5089 Před 5 lety +110

    In Australia i'm lucky to have a grocery store trolley with wheels that move smoothly

  • @timetime8832
    @timetime8832 Před 6 lety +130

    I go to Hema grocery stores everyday near 500 meters, ,becouse they cooking, fresh food, also they deliver goods free of charge, even if you only buy 1 dollar.,there are now more than a 15 stores in Shanghai.

    • @maitrib
      @maitrib Před 5 lety +7

      Can you advise any location? I'm going to visit Shanghai this May.

    • @CalvinLake17
      @CalvinLake17 Před 5 lety +3

      @@maitrib u should have Alipay since Hema is owned by alibaba group. If u r tourists then get sim cards once u arrive China(or maybe get it before departure). Ignore this if u have lived in China.

    • @maitrib
      @maitrib Před 5 lety +2

      @@CalvinLake17 thank you for your information. I live in Thailand. I will get China sim card when arrive there.

    • @PaulineNoyen
      @PaulineNoyen Před 5 lety +2

      time time Can you tell me the location of one of these stores in Beijing please? I cannot find the address anywhere and I would like to go too. 🙏🏻🇨🇳

    • @EvaHappyweirdoinShanghai
      @EvaHappyweirdoinShanghai Před 5 lety +1

      Pauline Noyen there are quite a lot hema stores in Beijing. just search 盒马 on your map app.

  • @Orientalmentor
    @Orientalmentor Před 5 lety +87

    I'm watching this in my local Walmart. The first guy in front of me just pull out a stack of coupons which takes forever to scan through, whereas, the second person in front of me just forget his debit card pin and two expired credit cards. Lastly the third person bought something does not have a barcode and the cashier is calling the manager. 30 minutes already and I'm still waiting.

  • @importantguycommenting8156
    @importantguycommenting8156 Před 5 lety +336

    Time to learn Mandarin

    • @aperture0
      @aperture0 Před 5 lety +2

      No need

    • @luomz4764
      @luomz4764 Před 5 lety +4

      Blokin I don’t think it’s even necessary for foreigners form English speaking countries to learn Mandarin if they want to go to China. We started to learn English form the kindergarten, so theoretically most of the youth you meet in China can speak English to a certain degree.

    • @ChineseABC
      @ChineseABC Před 5 lety +5

      It will be more interesting traveling in China if you have learned some Mandarin.

    • @luomz4764
      @luomz4764 Před 5 lety +1

      ChineseABC Certainly

    • @zxwpapi1335
      @zxwpapi1335 Před 5 lety

      @@luomz4764 笑死我了

  • @enixliu
    @enixliu Před 6 lety +476

    If this is in Japan, u guys be like "OMG! Japan is making anime real!!!". how biased.

    • @user-il9dh2iz3z
      @user-il9dh2iz3z Před 5 lety +21

    • @jiangXS
      @jiangXS Před 5 lety +37

      过于真实

    • @rubyzhong520
      @rubyzhong520 Před 5 lety +18

      true

    • @samsonanderson1960
      @samsonanderson1960 Před 5 lety +7

      Ikr

    • @user-jn9rv5gp9o
      @user-jn9rv5gp9o Před 5 lety +16

      But you know the fact,
      They tried to make it as "futuristic" as they can, but in fact, there is nothing new in this concept.
      The first conveyor belt sushi “sushi train" restaurant was opened back in 1958. It wasn't just the way of serving food but also the idea came with a smart ordering and billing system.
      Not going to dig into the history, but ticket food ordering machine and vending machine ordering were used by all the ramen shops in Japan back in the 80s.
      Now,
      What's new about this store? The exact same concept of the sushi train with a different looking container "robot"?
      E-ink display price tag? I first saw it in my local grocery store nearly 10 years ago.
      Self checks out service???
      Why this is not anything "futuristic" not because it's in China, but because it has nothing innovative.
      People are not blind, and we have memories.
      Why do you think you can just adopt other people's ideas just adding a little twist and call yourself an innovative?
      Make some real shit.

  • @0ptimusbibIe
    @0ptimusbibIe Před 6 lety +114

    soup is their only weakness

  • @jakemilani5389
    @jakemilani5389 Před 5 lety +26

    living in China for such a long time now and it is amazing that how these things could be so interesting for other people from different countries. China is truly going all out in everything

  • @rithwicks
    @rithwicks Před 6 lety +592

    China living in 2050 !

    • @kmnj1732
      @kmnj1732 Před 5 lety +16

      Rithwick Surya no not all china country. Theres a lot of rural poor provinces though

    • @rithwicks
      @rithwicks Před 5 lety +33

      @@kmnj1732 but still these innovations are almost futuristic!

    • @kaguraschimizu4609
      @kaguraschimizu4609 Před 5 lety +58

      Kim Monzon : well, US also have poor homeless people despite being a 1st world country.

    • @yuyunqiushan
      @yuyunqiushan Před 5 lety +10

      well not really, 50m people is still living in poverty in China.However I believe their condition will be improved

    • @kaguraschimizu4609
      @kaguraschimizu4609 Před 5 lety +4

      Rithwick Surya , well china being a 3rd world counyry; it cant handle zero poverty also.

  • @YJSP893
    @YJSP893 Před 5 lety +35

    To be honest, I have lived in China for almost 20 years.Now I'm in Canada and I always forget to bring cash or card when I leave my home for shopping or something.
    It's so convenient in China that we only need to bring our cellphone and we can do everything.

    • @joannaxuan4265
      @joannaxuan4265 Před 4 lety +4

      @Dark of the knight Yah i mean most of that option is for older people. I was actually judged once coz my phone ran out of battery and I had to pay with cash. The cashier gave me a face that read 'wtf' when I paid for my milk tea lol, coz everyone uses their phone or even face.

    • @matachuan1746
      @matachuan1746 Před 4 lety +2

      这里都有🐶粉丝?👴佛了

    • @lsxu149
      @lsxu149 Před 4 lety

      新津国加拿带县?

    • @user-ok8gp4vx3t
      @user-ok8gp4vx3t Před 4 lety

      加拿带狗粉丝

    • @lifestyle8544
      @lifestyle8544 Před 4 měsíci

      @@lsxu149 西朝鲜?

  • @tessarc6118
    @tessarc6118 Před 5 lety +45

    Let's admit it, the US Comcast company is the worst company ever.

  • @dgua2917
    @dgua2917 Před 5 lety +31

    This "Hema" is the Pinyin spelling of Chinese characters "盒马"。It's not the Hollan supermarket brand "HEMA".

  • @Crom21
    @Crom21 Před 5 lety +129

    i tried it. it was awesome.

    • @PaulineNoyen
      @PaulineNoyen Před 5 lety +3

      Johnlim40 Can you tell me the location of one of these stores in Beijing please? I cannot find the address anywhere and I would like to go too. 🙏🏻🇨🇳

    • @risybai6344
      @risybai6344 Před 4 lety +5

      @@PaulineNoyen If you cannot read Chinese, please let me know. I will translate them for you.

  • @eelhuang
    @eelhuang Před 5 lety +43

    As a Chinese, what I am most worried about right now is that the mobile phone is running out of power.

    • @prefree5236
      @prefree5236 Před 2 lety

      移动充电宝,医院都有这个哈哈

    • @FoxHatLeo
      @FoxHatLeo Před 5 měsíci

      You can borrow power banks. Power bank rental machines are everywhere, in restaurants, train stations, supermarkets, etc.

  • @Jennifer-pb7zq
    @Jennifer-pb7zq Před 3 lety +7

    i wanna see and experience this in person! Its like a trip to the future. wow.

  • @bhaviksalecha3436
    @bhaviksalecha3436 Před 6 lety +119

    You can hate China ( U.S. Japan) You can Love China ( N.korea Pakistan) but you cannot ignore China (India)

    • @bhaviksalecha3436
      @bhaviksalecha3436 Před 5 lety +3

      error 404: No connection found

    • @AndrewManook
      @AndrewManook Před 5 lety +18

      Russia also loves China and hates America, Japan is just a puppet and therefore irrelevant.

    • @gywghhb
      @gywghhb Před 5 lety +13

      Andrew Manook Japan might be a puppet, but it’s very relevant since it’s the stepping stone for US’ influence in Asia. That’s why US is encouraging and supporting Japan’s growth, economy and influence wise. It’s only normal for US wanting the world to think Japan is a cool Asian country while China is a living hell since it aligns with their agenda. Unfortunately China won’t go down that easily.

    • @AndrewManook
      @AndrewManook Před 5 lety +9

      @@gywghhb US "support" for any country always ends in that country's destruction, if a country truly wants to grow it must become truly independent of US influence.

    • @earthandwind820
      @earthandwind820 Před 5 lety +7

      Bhavik Salecha Ideally, let’s not hate any entire country because of dumb politicians :)

  • @davidlee723
    @davidlee723 Před 6 lety +259

    Free Tibet? Sure, on the condition that "Americans" return the land to the Natives and go back to Europe or wherever they came from.

    • @imranhq13
      @imranhq13 Před 6 lety +12

      wtf is your problem!

    • @inkbold8511
      @inkbold8511 Před 5 lety +1

      😂

    • @yeesunher6278
      @yeesunher6278 Před 5 lety +6

      To be fair, the Europeans did develop America. Unlike the CCP, they are destroying the Tibetan's culture, places and everything.

    • @davidlee723
      @davidlee723 Před 5 lety +55

      Sun H. Yee
      To be fair, the CCP did develop Tibet. Tibet was a feudal serfdom for centuries, the Dalai Lama owned thousands of slaves. Unlike the Americans, they are destroying Native American culture, places and everything.

    • @dragonsniper2678
      @dragonsniper2678 Před 5 lety +6

      @@imranhq13 wtf is ur imperialism problem

  • @sampaulissen8958
    @sampaulissen8958 Před 5 lety +45

    That’s crazy damn the future is here

  • @joshuaperkings5155
    @joshuaperkings5155 Před 5 lety +19

    The robot served restaurant would be great in the US until you go out with that one relative who always has a reason to send back their food because "its too spicy" or "too much salt".

  • @RD-ht6go
    @RD-ht6go Před 4 lety +4

    1:32
    This conveyer system is the most fascinating thing to look at every time I go to Hema... well I've actually only been there twice, offline.

  • @chriskim7123
    @chriskim7123 Před 4 lety +3

    I've been watching so many CNBC videos for few months now and got so familiar with Uptin's face and think like he's my own acquaintance lol.

  • @jackzhi3172
    @jackzhi3172 Před 6 lety +305

    29 jealous Americans dislike this video

    • @AlmightyAaron0423
      @AlmightyAaron0423 Před 6 lety +33

      Rongxiang Zhi wrong, just check the comments, all of those hateful trolls are Indians.

    • @palashbaruah4653
      @palashbaruah4653 Před 5 lety +19

      @@AlmightyAaron0423 not really. I am an Indian and i love China for what they have achieved in the past 2-3 decades. They are an inspiration for many developing countries including India. Some Indians hate China because of land and border disputes and rightfully so.

    • @bhaviksalecha3436
      @bhaviksalecha3436 Před 5 lety +1

      @@AlmightyAaron0423 You are Wrong

    • @frederickwelsh
      @frederickwelsh Před 5 lety +3

      I'm American. I saw some nice ideas but nothing that surprising here in Florida.

    • @cnwang01
      @cnwang01 Před 5 lety

      80 jealous Americans dislike this video

  • @SimpleCryptoBitcoinAnalysis

    Great business model! Simply genius!

  • @responseaspire4galaxy-2you47

    This is awesome! Keep going China!

  • @RRonnieDSILVA
    @RRonnieDSILVA Před 5 lety +9

    Wow! I thought my city-New York was advanced. We are probably 30 years behind.

  • @ChineseABC
    @ChineseABC Před 5 lety +5

    Hema is the grocery store that I love the most. It's fresh and convenient.

  • @nikhilbadveli5810
    @nikhilbadveli5810 Před 6 lety +15

    Wowwww! Awesome is the only word that came to my mind... :)

  • @dailydata903
    @dailydata903 Před 6 lety +25

    Amazing.

  • @jbozon
    @jbozon Před 6 lety +33

    Meanwhile Amazon has yet to open another one of it's Amazon Go stores smh

  • @BingDwenDwen
    @BingDwenDwen Před 5 lety +9

    China being even more advanced in technological innovation than Japan, who would have thought!

  • @kayzphotography3678
    @kayzphotography3678 Před 5 lety +15

    That is incredible. The future is here.

  • @bhuvan1993
    @bhuvan1993 Před 6 lety +10

    This is just awesome

  • @vidyadharraju
    @vidyadharraju Před 6 lety +60

    China is living in 2100

  • @curryhousechicken
    @curryhousechicken Před 5 lety +5

    We need the robot restaurants in North America. No tips is a plus.

  • @aries5591
    @aries5591 Před 5 lety +7

    China is now battling Japan when it comes to technology and innovation. Jack Ma is truly in my opinion the Elon Musk of Asia..but in ecommerce...

  • @hasaki_oce4611
    @hasaki_oce4611 Před 5 lety +3

    Red Italian flavor was one of the first few flavors Lays had at the beginning in China. I miss it from Australia. (although salt and vinegar is also great :) )

  • @Liger_333
    @Liger_333 Před 5 lety +45

    China is the 2080. USA 2000 late.

  • @rizwanakarizzy8771
    @rizwanakarizzy8771 Před 3 lety +7

    The quality of food and life 😳

  • @CC-si3cr
    @CC-si3cr Před 3 lety +10

    Truly amazing! I'm sure this would take off quite nicely in the U.S. since everyone wants to have us social distancing. Plus this looks really cool to have your food delivered by a robot!!

  • @V.E.D.A.N.G
    @V.E.D.A.N.G Před 6 lety +1

    Your job is also great brother visiting here and there

  • @fharrison3011
    @fharrison3011 Před 5 lety +3

    Holy shit, this is what I was hoping to get when I come to United States from China. Now I would have to move back to China to enjoy easy life

  • @ruzzelladrian907
    @ruzzelladrian907 Před 6 lety +15

    It's beautiful. I'm crying.

  • @ic2428
    @ic2428 Před 5 lety +2

    The Italian red meat flavour is awesome!!! It is so sad they don’t have it in Canada.

  • @lake_zhang7476
    @lake_zhang7476 Před 6 lety +3

    have to visit next time

  • @harendrasingh_22
    @harendrasingh_22 Před 5 lety +2

    3:20 hahaha, I knew the you guessed it is coming ! hahaha.

  • @Daisy-lb1ge
    @Daisy-lb1ge Před 5 lety +5

    Wow for a second I thought they were talking about the HEMA I know in the Netherlands...

  • @ZomeDash
    @ZomeDash Před 5 lety +3

    3:08 how long it take you to eat a single chip that you had to timelapse it

  • @jitennchaudhary9665
    @jitennchaudhary9665 Před 5 lety +8

    Future - Welcome to China 👏👏

  • @manavaggarwal8374
    @manavaggarwal8374 Před 6 lety +6

    Its damm innovative

  • @tigerexo6577
    @tigerexo6577 Před 3 lety +1

    This is so freakin cool!!

  • @fridayschild722
    @fridayschild722 Před 5 lety

    I can't remember the last time I signed for a credit card receipt or keyed in the pin for my debit card. Mostly use 'pay wave' just scanning my card with a 'wave'

  • @shaynep9852
    @shaynep9852 Před 5 lety +2

    I can only dream have having such a cool store in Australia. It would never happen here,we are so slow In technically

  • @samuraijack1371
    @samuraijack1371 Před 5 lety +4

    I live in NY and I feel I'm 10 years behind rest of the world

  • @DrAdnan
    @DrAdnan Před 5 lety +4

    The next era of shopping.

  • @ChengJiaStat
    @ChengJiaStat Před 5 lety +1

    Also fun pun, Hema Xiansheng, the way it is written, means Box horse fresh raw, but it sounds exactly identical to Mr. Hippopotamus.

  • @MarkM-tx3lt
    @MarkM-tx3lt Před 5 lety +1

    Amazing...

  • @fawadcute
    @fawadcute Před 4 lety +11

    OMG seriously like china living in 2060's i guess

  • @Christine-Tina
    @Christine-Tina Před 5 lety +1

    I love it.

  • @chrisa6455
    @chrisa6455 Před 5 lety

    Will there be stores in San Diego

  • @spiritbuu
    @spiritbuu Před 4 lety +4

    3:05 All futuristic except for paper receipt, lol

    • @90skidzrule
      @90skidzrule Před 4 lety +2

      The receipt is for Working people to manage their life and spending, and also for people with family and children to keep a record of expenditures, unlike people who don't and overspend. Bookkeeping the classic way, so you do not lose it. Be responsible. good habits don't change.

  • @duncantalksalot
    @duncantalksalot Před 5 lety +3

    2:53 "Literally no cashier" *Spins around and there's a cashier like kiosk behind him*

  • @mostupdate8802
    @mostupdate8802 Před 5 lety +6

    In Canadian large chain grocery store, we have a click and collect, a personal shopper who does all the grocery for the customer who orders online.
    You will see them everywhere walking around the grocery stores with big cart and sometimes they get in the way of customers and can be annoying.
    They need their own warehouse and separate these employees from hundreds of customers who are trying to shop there !!!

  • @RBSaham
    @RBSaham Před 5 lety +1

    Nice
    The NEXT industry
    🤝🤝👍

  • @RohitSharma-mw7xs
    @RohitSharma-mw7xs Před 6 lety +33

    A step into the future!! Robotics 😎

  • @yaboijuan4052
    @yaboijuan4052 Před 6 lety +6

    But i like going to the grocery store. Sometimes you just need some fresh air.

  • @pengqionglu8412
    @pengqionglu8412 Před 3 lety +1

    I tried Hema, it quite great idea.

  • @rahilaha9875
    @rahilaha9875 Před 4 lety

    wow its amazing

  • @hellomeloO
    @hellomeloO Před 5 lety

    Wow I love the robot restaurant

  • @stephens1584
    @stephens1584 Před 6 lety

    amazing

  • @cingulum16
    @cingulum16 Před 5 lety

    Amazing

  • @adrianblade5145
    @adrianblade5145 Před 5 lety

    Currently on Cnbc international videos marathon

  • @yuzhoou
    @yuzhoou Před 4 lety

    就喜欢看这些老外没见过市面的样子

  • @raymartdelacruz4800
    @raymartdelacruz4800 Před 4 lety +2

    I hope that there's also an English translation for everything

  • @zoefofo7769
    @zoefofo7769 Před 6 lety +23

    What will the world be like in 20 years

  • @prashantsoni3714
    @prashantsoni3714 Před 3 lety +1

    Great video sir

    • @uptin
      @uptin Před 3 lety

      Thank you!

  • @davidkuriakose4797
    @davidkuriakose4797 Před 4 lety +1

    very very coooool

  • @mortazahaidaryan8820
    @mortazahaidaryan8820 Před 4 lety

    Wow chian is really good

  • @Atem_S.
    @Atem_S. Před 6 lety +12

    This is epic!!!

  • @ki6eki
    @ki6eki Před 6 lety +2

    i hope this succeeds so other companies copy this technology to the states

  • @ruman2494
    @ruman2494 Před 5 lety

    At the end happy to see that atleast human required for more better service.

  • @MM89180
    @MM89180 Před 5 lety +2

    This is all great and everything but for ME, I still prefer doing my own grocery and being able to interact with people like the cashier or a seller of some food to try on.

  • @vyche172
    @vyche172 Před 5 lety

    how can the cashier machine know what's in basket to check out?

  • @awesomejackify3333
    @awesomejackify3333 Před 4 lety +1

    They should change the profile pic of CNBC to a selfie of this guy

  • @oliverhuang9846
    @oliverhuang9846 Před 5 lety +7

    我觉得好像里面的水果有点贵呀😂

  • @andreaam805
    @andreaam805 Před 4 lety +2

    I think there should be more robots to sort out the products for online orders instead of people running around. It wouldn’t be as chaotic!

  • @yaomu9726
    @yaomu9726 Před 5 lety

    这也太酷了!回国要试试

  • @nafiubhutto5107
    @nafiubhutto5107 Před 6 lety +2

    Wow that guy called 🍌 something new..😁😁😁😁

  • @ashishjavanjal3238
    @ashishjavanjal3238 Před 6 lety +26

    When will Alibaba's Hema grocery stores enter in Indian market ?

    • @Srankillerttt
      @Srankillerttt Před 6 lety +7

      It shouldn't enter in Indian market

    • @AK-ic4qw
      @AK-ic4qw Před 6 lety +27

      Indians doesn't fit for these technology. You people should stick with building toilet first

    • @Srankillerttt
      @Srankillerttt Před 6 lety +9

      Instead of that build toilet in your house

    • @ashishjavanjal3238
      @ashishjavanjal3238 Před 6 lety +7

      To Chopstick
      India is not under developed as you think . You have seen only parts of the India which are not developed . Many enemies were attacked and looted India since 11th century , so India did not get time for development . Before 10th century India was well developed with knowledge and infrastructure . For proof check the channel - Phenomenal Travel Videos . See all videos with subtitles and reply me back . Waiting for your reply ...

    • @inkbold8511
      @inkbold8511 Před 5 lety +3

      Not in 100 years

  • @a1vin
    @a1vin Před 5 lety +5

    HEMA: The Time Is Now

  • @ruggedfacecapone3615
    @ruggedfacecapone3615 Před 6 lety

    Seen a few old movies like that.

  • @atharvaatre3273
    @atharvaatre3273 Před 5 lety +2

    This is much better than the Amazon go nonsense in America

    • @dt4654
      @dt4654 Před 4 lety

      well,they can't pull that off in america without some complaints LOL

  • @pinkynandi8894
    @pinkynandi8894 Před 3 lety +1

    I still would like to to traditional grocery store

  • @abcabc12337
    @abcabc12337 Před 5 lety

    Excellent!!!
    1. what if I need to have an extra topping ? double cheese for my burger ?
    2. Make my food less spicy ?
    Basically, how do I do this in a robot restaurant

    • @yifanbao8264
      @yifanbao8264 Před 5 lety

      abcabc12337 they have human workers too

    • @jho4832
      @jho4832 Před 5 lety

      abcabc12337 They probably will tell you go home to cook your own food. You are too demanding.

  • @stevenhutting1494
    @stevenhutting1494 Před 4 lety

    How much electricity and staff does this costs?

  • @cleong5585
    @cleong5585 Před 4 lety

    I am curious about the cost though.

  • @jitendrapareek3707
    @jitendrapareek3707 Před 6 lety

    Wowwww!!!!

  • @vangrails
    @vangrails Před 5 lety

    Why did they call it Hema? There already exists a Dutch store chain with that name and this chain is also operating in Spain, France, Germany, Belgium, Austria and Dubai.

  • @MrGanbat84
    @MrGanbat84 Před 2 lety

    Nice.

  • @21whichiswhich
    @21whichiswhich Před 5 lety

    Is internet free in China?

  • @hyouzanren1846
    @hyouzanren1846 Před 5 lety

    Where i can find this kind of stores In US? Its soo innovative!