If you throw a hot beverage back at the person who made it because “it doesn’t feel like it’s the right temperature”, you deserve a 5 year prison sentence (minimum).
Right, I love the Starbucks we go to twice a month, I have very much respect for the baristas who treat my sister and I with such respect and kindness. We definitely add extras to our drink, and ask for add-ons but not too overboard. Because of this we always make sure to leave a tip, they take such amazing care of us every single time.
“if you don’t like your job, quit.” okay so when all baristas/fast food workers quit, i hope you’re prepared to make all of those things on your own at home 😁 you don’t get to benefit from a service while also belittling those who perform it
That goes both ways, we shouldn’t be saying “don’t order this even though you’re gonna pay for it” we should say “pay the workers more and treat them better”
"If you don't like your job, quit" is usually said by someone who's never worked on a job they don't like without any funds to sustain themselves during the period when they're looking for a new job. Or someone who's never had health issues preventing them from finding a temporary job at a shop or place like that. So I do hope they do all of this themselves if someone actually quits from a job.
that won't happen, people desperate for money will always exist, not to mention low wage immigrants as well as the rise in technology (self service counters etc)
Like everyone else. They are here to survive and get paid until they decide to leave and find something, a job that they really love. I know the struggle 😭
Like, how many people really love their job tho.. Excluding youtuber, influencer, streamer, I can estimate less than 30% of people that actually love their job
Not even manners. How would they feel if the rolls were reversed or how would you feel as a parent if someone yelled at your kid like you do. People just don’t think!
@@fijardim7 Oh so you think all gen z is shy and have anxiety. Theres millions of kid in this earth. You think all are same. Sorry if im harsh but you seem like you dont know reality.
I just want to be treated like I’m human, literally the other day we had a lady throw a 200 degree drink at another barista after trying to make her drink as perfectly as she wanted three times just so she can throw it and insult us, I love being a barista but I wish Starbucks protected us more over customers like this
@@blueraineee exactly like why are you acting like a child over a Starbucks drink?, we have so many people throw fits over everything especially with the shortages
@@lennyfacem8te721 That's no way.. It could be a culture thing.. People don't throw drinks (or at least it is not a common thing where I am). It's considered rude and also be considered an act where they can be sued.
The next time that occurs if it’s possible anyway(or if it seems like it’s going to happen) maybe get a video of it happening. So you have proof especially if someone gets hurt. Cause I’m fairly certain that could be assault if they get burns(I’m assuming you guys might have if it’s hot coffee)
I saw someone ask for 6 ice cubes in their drink and then freak out - I yelled at them because the barista could not. I told them to make it at home if they needed it so specific.
I love how that person wants employees to LIKE serving their complicated drink for minimum wage. It's like saying "if you like making drinks, you should make mine with a smile on your face and thank ME for the pleasure!" Also, I have doubts that they leave "big tips". It's rare that I see anyone tip at Starbucks.
I was thinking the same thing. Who tips people in non-sit in restaurants? I had in my time working food a single tip from a foreigner who I don't think understood tipping. We were super busy so I didn't have time to explain and just excepted and continued rushing around trying to clear the lines.
They leave tips at least at my store. The problem are this ridiculous customers with no self respect . I don't mind to do a big combination of I gredients for a drink. If I treat with respect I demand the same. I'm not garbage , I'm the person doing Ur favourite drink. If u have any problem with the drink, just tell me in a polite way and ill remake it for you without any problem.minum wage ? At least is a job that pays my bills. I have a BMW, I pay my rent and I can tell at the end of the month I still can buy the things I like. Respect doesn't come from how much money u earn in a job, respect comes from home.
Even if they do give "big tips" they most likely not allowed to keep it. My sister worked at a bunch of fast food restaurants and whenever she got tipped, she needed to give them to the house.
They need to definitely limit the customs People who don’t understand this isn’t right is the issue and they have no right to talk like they know- they should make the drinks themselves then- then get back to me
I feel the same way for online orders at Subway normally a catering platter is 4-6 sandwiches and it has to be notified in advance but we get online orders for 4-9 sandwiches and people expected in the next hour. What's worse is they're outside ordering as well. SMH 😅. It gets pretty overwhelming especially when we're short staff.
@@courtneycherry5582 worked in a quick serve place before. ppl coming in during the lunch or breakfast rush ordering for the whole office then get mad when it takes time to fill the order, as if we always have under 2 dozen of ABC that they want just ready made and waiting. Once 1 lady asked for a lot of bacon, I mean A LOT we refused because that was taking all of our bacon we had cooked atm so other customers wouldn't have any (we were low due to shortage). She got mad and stormed off. We didn't mind because it's better to lose 1 customer over 1 big order of bacon than several others over several smaller orders of bacon. Besides a grocery store was around the corner she could've gotten a pack for less money and more quantity.
I don’t buy drinks from Starbucks but if I ever did and if I ever asked for a custom drink I would give them a big tip knowing that they don’t get paid a lot
"I want the person to **like** preparing things to order" This grosses me out on so many levels. Just no way to tell a stranger they need to like what you're doing to them without sounding like a maniac.
Yeah and I want that person to receive a fair wage and have a job that incentivizes employees to develop a passion and enjoyment for what they do, unfortunately this is Starbucks. So your barista is just trying to make your sugar high fast enough to not get chewed out by their supervisor….
This. If they want that kind of service they can go to an artisinal coffee house and spend $15 on their custom coffee. Not a fast food joint where the barista's are just trying to survive.
There should only be a limited amount of things they should put in the drink instead of just letting the customer put whatever they want in their drink to no end.
Here in South Africa my friend went to Starbucks and a girl before her asked for this insane custom drink and the barista told her straight "go overseas we don't have that here and don't do this here" 🤣. Friend said she was so embarrassed because other people started to giggle and she left in a huff.
There's also the fact that Starbucks already has a _huge_ menu? Chances are that there will be something you like on it, no need to make life more complicated.
@@rosed1481 they prov do it to post on insta like 'I just woke up, got my starbucks!' Then throw it away right after cuz they just do it for the aesthetics
i work at a food place that has a lot of customizations available and i don’t mind complex orders that much when the store isn’t busy sometimes making em when the store is empty can be kinda fun and if the people are nice to us i don’t mind fulfilling weird special requests but when people come in when the store is packed and still insist on super complex orders that take longer to prepare and hold up the whole line then are rude about the order taking longer than they thought it gets extremely annoying
@@sarasullivan4897 that’s the part the bugged me the most. There’s no way 5 bananas is gonna fit in that cup and half of that drink or more is gonna get poured down the drain.
And if you ask for every ingredient just to be funny, you don’t know whose working and you might make someone who just started, want to quit. My 16 yo sister started working at Starbucks this week, and she came home crying one night, due to being stressed out because not only did someone ask for an every single ingredient custom drink, but they got upset with her for how it tasted and asked for it to be remade again!!! So she did it, and free of charge. It’s ridiculous, please don’t do this!!! It’s my sisters first job, and she’s coming home crying and considering quitting because some of y’all are just inconsiderate and straight up disrespectful.
@Victoria Amber I know! Im so so sorry about that. Yes people who try to get a drink remade for free just because the other one was bad are just.. so annoying. Like the person you're asking that from has to take the time to make it for you, and to hear that you think their drink is disgusting probably makes them sad too. :T people people people...
@@blueraineee They are! or they do it and snap it to their friends just to appear cool. They probably take one sip of it and throw it away, or ask other people to drink it. Wish people wouldn't do that. A lot of the people who come into our Starbucks are young though, so I guess they dont really understand??? but still.
At 6:00 when I quit 16 GM sister start working Starbucks this week and she came home crying one night due to being stressed out single ingredient customers drink, but they got upset with her for how it tasted and asked for it to be remade again!!!!! So she did it for free please don't do that do this it's my sister's first job, and she's coming home crying and concerning quietening because someone yelled at her and straight up disrespectful.
"Starbucks has so many options for drinks so that makes it okay!" No Emily, just because Starbucks has a boat-load of options, doesn't make it okay to stress out the baristas with your over-customized drink.
Ultimately, just be considerate as a customer. It’s okay to get customizations, but please be reasonable when the store is super busy and don’t get mad that it takes longer to make that way. Also, be forgiving if not every part of your crazy drink order is perfect, they are trained on specific recipes and are usually having to multitask and make many drinks at the same time. If you have 15+ customizations it’s easy to lose track of one line when you’re having to do 10 other things simultaneously. I’m not a barista and never have been, but I have friends who were and it’s a pretty demanding, exhausting job, just like all food service is.
Well I get being respectful which I always am. I dont care if the barista is busy I waited in line to get what I wanted, I pay more for my additions why does it matter what I get?
@@mari9192 they do work together. I tip, I'm polite, I'm not impatient. However I want what I paid for, not for the person to complain to the internet because my order is complicated. I pay extra for the complicated order.
@@mari9192 they think being respectful is shown only by "I tipped!" Therefore, I am the good guy. I guess being considerate isn't in the vocabulary either. People are hypocrites 🤷
It's pretty slimy that starbucks is calling they're employees "partners". They're definitely not treated as such. The language used by starbucks is to make them not seem as bad as they are.
If a barista enjoys making the drink, not a big deal. It is frustrating to see Starbucks baristas get turned into a punching bag by entitled customers who deliver these complicated orders to the baristas.
Starbucks: *removing a plethora of drinks from the menu because they’re out of stock on all of those ingredients* Also Starbucks: *lets people add 130 syrups in their tall cup*
Hi! Ex Starbucks barista here. I quit about 2 months ago because of these type of people who order these drinks. They are so entitled to EVERYTHING. I had a customer come in and get PHYSICAL with me over the fact her drink didn’t have “extra” caramel drizzle when there was more than enough. People out here are wild
What people don't realize is that employees are often denied bonuses if they cannot keep their times up to the standards set by corporate. One order should take 45 seconds to fulfill. If an order takes 10 minutes, the rest of the orders that hour now have to be made that much faster to get the average time back in line. Its not just about a good tip, its about a potential bonus of a few hundred dollars.
that's how it was when i worked at sonic. i was one of three people on morning shift and my "job" was to prepare the onion rings. but because the opening manager had to take orders as well as be in kitchen, and the guy on fountain had to be carhop....guess what i had to do otherwise i'd get yelled at for letting the kitchen fall into the red. but if i helped kitchen out, i'd get yelled at for not doing my "job" and so it came down to just doing what i could when i could because i'd get yelled at either way. 8 months of it....finally quit after 10 months of doing everyone's job as well as mine and then getting told i had to do even more work because of a special they wanted to do and i couldn't do because of my back issues.
Ha! At Starbucks, if we meet those 45 second goals, our manager gets the bonus. Baristas get nothing. Correction: sometimes the manager buys us donuts for good drive thru times, that’s it.
@@katnightingale9707 no bonus but donuts ei? Thats still better than nothing. And 45 seconds only? they should put that on the menued items only and make 8 mins for the customized one. But ol hail this is murica, capitalism rules!
I specifically asked my SM what's the corporate incentive to have our window times so low (we've been fastest in the region since he showed up) and he said it just allows more labor to be on the floor during peak with each worker planted at one station. But that felt like a dodge.
@@oh.6879 Its hard to quit when youre struggling financially. You dont know what these starbuck baristas go through and the sacrifices they have to take to make ends meet
@@oh.6879 Don’t worry about my job sweetie. My customers don’t act like this❤️ Doesn’t mean I can’t have empathy for my fellow baristas. Also if we all quit, who’s going to serve people coffee? Next time you take fast food workers, waiters, and waitresses for granted; think about what if no one did those jobs.
You cannot tell me that an absurdly long list of customisations like that makes a drink so unique that it can’t be replicated with a fewer ingredients. It’s literally all sugar.
But if I’m standing right there and watching you and I ordered X amount of pumps of this next amount of pumps of that and you only put like minimal I’m going to speak to your manager
It's so unnecessary the amount of ingredients that tiktokers put in their drinks, because in the end, it's still sugar. Just ask for extra sugar and call it a day. I am not saying you can't order a drink with customisations, but be mindful of what's in there, for the workers sake (because they have to make the diabetes contraption) and yours (you know, because you have to actually drink it). In the end, just be mindful of the baristas. You don't have to limit yourself, but if it's unnecessary ingredients then try to narrow it down. Or you could just get a normal coffee for caffeine, and go across the street to dairy Queen for your sugar high.
As someone who worked there from 2009-2011, I can say it’s management requiring drinks to be done quickly. Drinks were still made with crazy additions back then so it’s nothing new. But management needs to understand that if there is a high order, then they need more time to make them.
It really wouldn't be hard for Starbucks to create a virtual queue for their app that shows a particular stores availability for these custom drinks. If it actually worked well you could even change the in-store items to set items with a few alterations but for more complex drinks you order online and wait until it can be made, kinda like the McDonald's system. I'm not sure if it's different in America but in the UK (at McDonald's) you can order digitally either from your phone or a interactive sign thing and they'll bring your order to you when it's ready or you can order at the desk.
Except that's not how starbucks wants to work. At my starbucks we can get write ups if we simply complain to other employees about complicated drinks. Starbucks wants the mentality to be all about the customer. We are supposed to go above and beyond and be totally excited to do it. So all these customizations are supposed to be no problem. Unfortunately they often are. Not all the time though. It just depends on the time of day, how busy we are, how many people we have on the floor, and how long the lines are. I personally don't mind long complicated orders, by themselves. It's people who are inconsiderate, impatient and entitled that can make things difficult. If you have a complicated order you can't be upset that it took more than a minute to make your drink, and we are already stressed out don't be overly upset and rude because if we make it wrong. And another thing to keep in mind is while you are ordering an order that takes awhile to understand and build, there are people often behind you that get mad that it's taking so long. And those people aren't getting mad at you for ordering a long order, they get mad at us. I just want people to be nice. I think many other would say the same thing.
In America, as a McDonald's employee, these custom orders also appear just as normal drive through orders, and we are expected to make them just as quickly as drive through orders. Idk if you knew, but McDonald's ordering system for online orders is just as stressful as if you went through the drive through to order it. It doesn't matter when you order, it just pops up on the screen as any regular order. I can't tell you how many times I've hade a 26 sandwich order pop up, and my managers expect it to be done within 3 minutes, no matter how busy our drive through is. Let's say you make a sandwich in 30 seconds. That's pretty fast. But if someone orders 26 sandwiches, and you make every single sandwich in 30 seconds, that's still going to take you 13 minutes for the entire order. It's just completely asinine to assume that your order will be done in less than five minutes if you order that much food, regardless of the modifications you make. Let alone the people behind you waiting for their orders to be done quickly as well. How do you expect me to make this super complicated order in such a short amount of time, as well as explain to the people behind you why their order of one McChicken and a soft drink took so long to make??? Don't do this to these poor underpaid employees. I get it if you want a customized order. Order it. But don't do it in the drive through when all you're doing is holding up the line for everyone else. When you leave, that's it. You're done with dealing with this. But after you leave, every customer after you is irritated and berating the employees for taking so long to make their order. None of which that particular customer ever has to see. But these employees have to deal with it a lot longer than they do. Please treat your employees with respect. If you know that your order is going to take a long time, do not do it in the drive through. And be respectful to the employee making it. They're not getting paid enough to deal with this. Why do you think fast food has the absolute worst turnover rate of any industry???
Its the same in the us, we can also order from the app for pickup in the parking lot where they bring it right out to a designated parking spot and even have it delivered by Uber eats!
The app does this. The app allows you to customize your drink and will tell you what is available and what is NOT at your local Starbucks I order through the app all the time
How much do you wanna bet that the person saying that they give “big tips to those who enjoy working in custom coffee shops” has never tipped a barista? Ever.
"I want the person to *like* preparing things to order" that quote almost made me throw my phone. No one has to like preparing your drink. Nobody has to LIKE anything so you can sleep well at night. So frickin entitled. You don't have to like your job. BUT IT'S UR JOB SO YOU DO IT ANYWAY ugh
The respect for the barista's part, and knowing what ingredients are needed are KEY! Unfortunately, the public today is a bunch of jerks and tend to treat customer facing employees like garbage.
And when u defend the workers they attack u and say ur being sensitive and it’s not that big of a deal and they’re paid for that when in reality most people don’t get paid much
I hoped that after the initial quarantine, everyone would be more grateful, but they just got more entitled. I switched from being a cashier at my job because of this.
People never had empathy to begin with. And I actually blame religion and all the pedophiles that keep those religions going for that. Maybe if we realized no god is looking out for us, we might start caring more for the people we actually see in front of us.
The fact that we ask for common sense in a world that lacks it more than anything is ridiculous too. Common sense in today's society is as common as empathy, patience, love, consideration for others and peace. It exists, but we're going to have to dig REAL deep to find it.
starbucks literally has sooo many options and they are so underpayed its literally a 20 oz drink dont go overboard and influencers need to realize that its hard for a barista who has to work all day make less than these "influencers" that make 30 sec videos
@@holyboiamethin2790 idk from where I heard of, about Charlie d'amelia makes 50k each TikTok video and Bella Porch makes also around that amount of money, each video
I love how almost all of the custom drink Starbucks are like "a shot of coffee or two, some kind of cream, and sugar, sugar, sugar, sugar, sugar, sugar, sugar"
"I'll take a double triple bossy deluxe, on a raft, four-by-four animal-style, extra shingles with a shimmy and a squeeze, light axle grease, make it cry, burn it, and let it swim." Jokes aside though, I think that if you honestly want to drink that and are ordering it because of that then it's fine. But if you are just doing it because it's trendy or because it will be really hard for the barista making it, that's just extremely toxic.
@@LadyUsakoB yeah but not every food has *ARTIFICIAL SUGAR/SUGAR SUBSTITUTE* which isn't natural sugar, which is essentially what's in all those additions most of the time 🤷
I feel this in my bones I worked at a Starbucks and someone came in with a custom order (secret menu item) gave me just the name of it (or one that they made up because I could not find it on the web). When I asked them for the inclusion they freaked out and got my manager, my manager gave me a verbally for not going above and beyond for the customer, and told me I should have looked it up for the customer. Sent me back to take their order and when they ordered the same hecken drink I tried to look it up for them I got a write up because I was on my phone in front of a customer…. The manager later got moved because a customer sold them 😐😐😐 illegal items before their shift and the person that sold it to them went inside to order something the manager stupidly refused to give it to them for free and the customer went to the GM and told them to test the manager, they failed with flying colors and I still had a verbal and a written in my file 🙃🙃🙃
as a past Starbucks barista i can tell you with guarantee that these people are not exaggerating. i personally didn't mind making the drinks bc it's my job, what was stressful is that not only was our Starbucks THE busiest in the area (having peaks from 7am-3/4pm) due to the location it's in, but also it was a drive thru. which to those that may not know, companies will write up or penalize stores if their window times were too high. which is why you have a lot of them rushing your order out when you are at the window. our Starbucks had to have a window time in less than 50 seconds,,,no matter how large the order is. we got in trouble (by we not baristas but management) for not having the window time less than 45-50secs when 3 14+ drink orders were placed in the drive-thru. and i love custom drinks and love sharing them, it's just a very stressful job when you have high expectations from your bosses
@@Lara-xu3yc ya what fox burns was saying a lot of them don't last long. i used to know this one barista that wouldn't talk to any new people for 6 months bc they were waiting to leave due to the amount of stress there is
I had a friend who worked there years ago and said they would ask employees to turn down tips with the response “I don’t need tips, Starbucks takes care of me” which she found comical because she was making so little…
They should make it more expensive every time you add more than 3 custom ingredients or something like that, it'll probably be the only way to stop this nonsense
I don't think it will. The iced white mocha with vanilla sweet cream cold foam and extra caramel drizzle is very pricy. Some women come through my Starbucks often and order talls, which are almost $8 for 12 ounces. Really does baffle me, but hey, they're willing to pay for it, so I make it. I do tell them there's about $1 - $1.50 difference to get a bigger size, but they still want tall.
Finally, someone said it! I got a friends that worked at Starbucks too! She always look tired when ever I want to meet up with her. She even mentioned about someone ordering a custom drink that took her 8 minutes to make!
Right?! I like my weird froofy coffee sometimes, but if it's packed I'll just get a reg coffee and make my froofy drink at home! (Mine's not even that bad) plus I'm willing to compromise if they can't do it...
You know, I was thinking the other day, 'Starbucks serves tea; I might actually go there once in a while if they started serving Bubble Tea or Boba drinks.'. Now I'm hoping they DON'T start serving Boba-based drinks because holy sweet n' sour chicken on a spork, that would just add more ingredients (And more targets) to these psycho TikTokers' 'specialty' lists. Like, no thanks. For the sake of the baristas' sanity, I'd rather take an hour bus ride to the Kung Fu Tea than a 5-minute bus ride to Starbucks.
i recommend making boba at home! (ive never done it, but i make my own tea based drinks and coffee all the time and i see recipes for homemade boba or just buying premade boba pearls, and those cafes are expensive sometimes!)
I’m a sbux barista, you can totally get milk tea there. It’s called a tea latte, it comes iced or hot, for iced you can get any of the iced teas and for hot you can use any of the brewed teas. The standard milk is 2% but I like oatmilk with brown sugar syrup and white mocha.
we have boba pearls on our menu screens in tx but its under a locational tab which means its somewhere out there, not sure where tho. been working there for two years now, its next to like an ice cream scoop and an affongato shot over ice cream. never seen these irl before but its an option on the order screen
It's so unnecessary the amount of ingredients that tiktokers put in their drinks, because in the end, it's still sugar. Just ask for extra sugar and call it a day. I am not saying you can't order a drink with customisations, but be mindful of what's in there, for the workers sake (because they have to make the diabetes contraption) and yours (you know, because you have to actually drink it). In the end, just be mindful of the baristas. You don't have to limit yourself, but if it's unnecessary ingredients then try to narrow it down. Or you could just get a normal coffee for caffeine, and go across the street to dairy Queen for your sugar high.
Not only that, but if you really don't like the taste of coffee... why're you trying to drink it? They've got energy drinks, healthy energy drinks, vitamins, drugs (illegal and legal) sodas, and all kinds of other caffeinated beverages out there that cater to the need of energy and have a much better taste. And above all else, a monster energy is like 3 dollars and some change, a small frappacino which is barely any coffee already and only 12 ounces (remember most of it's ice) is over 4 dollars depending which one you get. So why waste your money on anxiety and diabetes when you can just have simple energy?
I'm curious if they actually end up drinking the whole thing or it just ends up in the trash. I am leaning more towards it ends up in the trash because they do it for the tiktok and drink a bit then toss it. Such a waste.
I’ll never forget a customer questioning my work ethic and yelling at me all because I didn’t know the recipe to the captain crunch frap and I made them look up the recipe to tell me lol
here's an example of customization that is actually really necessary and the reason i love starbucks: [insert your favorite flavor of frappuccino] + lactose free milk + no whip. starbucks is pretty much the only coffee shop i go to because of how they can make a drink that fits my health issues just as fast as they make a regular drink. so please, stop overwhelming batistas just because of clout. they are real people, working a real job, and you are purposefully making it stressful for them.
One of my siblings work at Starbucks and they're planning to quit. Customers are completely rude and customers really do make weird and long custom orders. Long custom orders can take awhile and can make the line longer, the Starbucks my sibling works at barely has any employees. They are planning to quit soon. Edit: I feel like if you want to get a custom drink it should be small and simple.
I used to cashier and once had a lady bring up 2 full carts and I rang everything up. Then she went through every item and decided whether she would keep it or have me take it off. The transaction took 20 minutes compared to my usual less than 5 minutes.
The problem with things like this is that the people who make these complicated orders have clearly never worked on the other side of the counter. I work in a pub and while we do get vegan or allergen customers (This is standard in the industry. I'm in no way comparing them to these people) you get a lot of people who ask for one meal and try to modify it into another. One of my worst dishes was a salad that had about 10 different components but the customer wanted 5 of them increased in size, swapped for something else or removed. We don't get annoyed that the meal has come through, we get annoyed because it's something we haven't done before and it eats into our time. One complicated meal means that everyone gets their food later than expected, and this delay can last for hours, even into our end of shift clean down which then means we go home late.
Do they complain about the price not being the same as what they "ordered"? "I'd like your chicken Cesar salad but sub chicken with shrimp, add spinach, mandarin oranges, gorgonzola cheese, walnuts, cranberries if you have it, and instead of Cesar dressing the raspberry balsamic. Wait the Cesar salad is supposed too be $6 why did you charge me $12?! I wanna see your manager!" Then write a yelp review. "Dishonest pricing and incompetent staff. They charged me $12 for what should've been a $6 salad. Don't eat here unless you like being robbed."
@@LadyBern YESSS. I worked at a sub shop and extra meat, cheese or grilled veggies cost extra. Ppl will turn a simple ham and cheese into an Italian philly club w a 1/2 pound of bacon and either 1. Complain ab the sandwich being $35 or 2. Complain the breads soggy……😭😭
@@LadyBern it's like saying "uhhh can I have some 24k gold flakes on my cake and a 100% real diamond on top of it? And how much would it cost? 10$ right?"
As long as it isn’t too busy and the customer is polite and patient, it’s really no big deal. And sometimes the combos give me ideas for something I can try for myself. However, if the drinks are requested by rude customers during peak who have little to no patience, don’t expect it to be perfect
Working for Starbucks was one of the worst jobs I’ve ever had bc of these entitled ppl wanting complicated drinks, and if you don’t make it exactly to the T, you get it thrown in your face 🙃
Is this inherently American culture? For customers to act like entitled spoilt brats and think the world owes them everything, all the while treating employees horribly?
@@Lara-xu3yc I have a strong feeling it is tbfh, and it’s absolutely awful. Cause tbh I’m sure anyone in the customer service industry here but it’s pretty much the same all across the board
I only tried a custom drink once. I went in and ordered the drink and the barista audibly complained about it to her coworker glaring at me the entire time, Starbucks was empty but I still felt really bad about it and didn’t order a custom drink again. So I can understand why people use the app to order. And I also can understand why the barista was upset.
Ooooo, the person that threw the hot drink because “she knew the difference”, I would snatched her bald headed. I’ll just stick to my chi latte with soy milk. Yum!
Sad thing too is after taking a tiktok with the drink, some might just throw it away without really drinking if after they realize how sweet it is. All that hard work just for a tiktok
Customers who are so entitled are the reason why I quit catering and our bartenders had exactly the same troubles. I feel for anyone who's had to endure this.💖 Tiktok just can't end quick enough.
They should just make a "customization cap" on orders. Where you can't customize them more then 4 times or something, saves everyone a lot of trouble. I don't think there are people out there that genuinely go to Starbucks and get a crazy order every time. People who order like this are 90% from tiktok, and the rest 10% are psychopaths and should just be stopped anyways.
@@jeongbalsancat yeah I'm a gen z but my parents always showed me to respect others some of my cousin have become those type of people why? Because their parents didn't show them to respect and that honestly its pretty sad
@@jeongbalsancat mexican here and you already know we get the chancla but some parents who come to US are all like "imma give my kids everything I didn't have" which ends up with spoiled brats
Luckily have only had two tiktok drinks so far that weren't too outrageous. I work at a grocery store Starbucks and for the most part they have us working alone which is awful during rushes and if you're confused about a customized drink. But as a Starbucks employee, if you want to order a custom drink like this at one of these licensed Starbucks, please write it on a sticky note. The one I'm at doesn't have the same computer system a corporate Starbucks has, so we have to find a base drink out of all of our menu items, and we have to find the right add-ons after writing everything on the cup all while the computer will freeze on us or glitch.
this is how i feel at my job. i work at a dairy queen and with blizzards or cups of ice cream you can basically add anything and everything into them. you get up charger for it all but it’s really annoying to make them. someone came in and ordered a medium snickers blizzard with cheesecake, m&ms, carmel, pecans, butterfinger, pb cups, hot fudge, hath, and oreos. it was like a $15 blizzard and it was so annoying to make. the more toppings that are in there the harder it is to blend and because of this cups will often break open and we’ve even had a few instances where we can’t blend the blizzard since the machines have an emergency stop mechanism that stops when it’s too much for the machine. i get paid $10/hr. i don’t have the time or patience for ts
I actually did start working at Lowe’s because I was passionate about color and mixing paint, but now that I’ve been there 10 months I’m completely numb to it. Even if a barista started with passion, doing the same ridiculous things every shift can dull your love for whatever you’re doing
As an assistant store manager, I figured out that for the Drive Thru Times, we let the person that has ordered a lot of drinks (especially when they order at the window) to just pay at window and they park in the parking lot so we can drop off the drinks so we won’t be affected with the times.
I have a lot of food allergies, going out to eat or drink is very rare, most places do not cater to custom orders, places like Starbucks do and I’m so grateful they do but people abusing these custom orders are the reason places stop catering to custom orders and that’s not fair to people like me who need to custom order, I never order crazy things, I order drinks from their menu minus what I’m allergic too.
You can usually do. At least at the chain places usually. Substitutions or removals are usually OKAY and free of charge. By going off what you do at Starbucks you SHOULD be in clear NORMALLY speaking.
Yet I'm over here getting an eye roll from the barista for simply asking for almond milk because I'm severely lactose and tolerant and them not doing it just to mess with me.
One of the many reasons I don't go to Starbucks anymore. Every time the holidays come around and I want a quick hot cocoa and I ask for soy or almond. But then I get it and I can feel the milk :( But I don't complain about it, im a quiet sufferer
People should definitely be more reasonable. What people need to realize that a lot of the customs on these drinks are usually Just for aesthetics, don't change the flavor much except make it really sweet
Exactly. Barely anyone is bringing up the fact these drinks are %80 sugar and %20 actual caffeine (joke). I guess they're adults and they can do what they like, but odds are, you can take half the extra ingredients off and still end up with a decent beverage.
Its like this at my job too, and I work at Subway. We are always short staffed, (even after hiring because they dont stay longer than a week), so working dinner with 2 people with an open lobby and a drive thru is IMPOSSIBLE when people come in and order 60 dollars worth of food, get impatient and angry when it takes more than 2 minutes to make, and then the other customers get upset because they had to wait so long.
This makes me angry I left Starbucks this year due to these crazy drinks and my manager constantly abusive her power and demanding a 20 customized list drink In 1 min. Most people who order these crazy drinks never roped and when they do we baristas at my store where not allowed to keep them . I used to love working at Starbucks before all these crazy drink orders it took a huge toll on me and my team to the point of one team member being hospitalized another getting 3rd degree burns and me quitting . I understand people like there drinks a certain way and I respect that but when a drink during rush hour has 20 different changes its a huge inconvenience on everyone .
at my starbucks we were suppsed to know what drinks regulars wanted, what time they came in and to have their drinks done at a reasonable time so that they could come in, pay, and leave. I quit after this lady was absolutely horrible to me because I was new and didn't know her drink. She refused to tell me her drink order because she couldn't believe they didn't let me know what she drank.
Im honestly embarrassed to even share a planet with people like that. The stoics take life on the chin, and then we have these entitled crybabies who feel the need to walk everywhere with a cape and scepter to explain how valuable they are to starbucks and that you should be honored to be in their presence and make their rediculous order.
They need a special line for special/ customized items; along with willing crew members (who obviously enjoy that part of the job). They should also truncate the number of specialty items and must make customers aware of at least 10 minutes to complete their order. And pay those baristas taking that part of the gig more, but that should go without saying.
It makes me upset how terrible customer service reps get treated sometimes. We get lots of amazing customers too but then you always get those rude arrogant and overall mean customers that ruin your mood instantly
Like i get they want custom drinks but star bucks dont pay people that good and they could get in trouble for wasting stuff ,like some starbucks dont have enough money and stuff to continue buying products for there stuff
I know his feeling. I worked as part time in my brother burger stall. One day, in busy hour, two man order giant Burger with 8 patties coated with melted mozzarella cheese. It's really stressful especially when you can see long queue of 8 people behind them
left starbucks and god I don't miss these insane drinks happening constantly. It really would be fine but people 90% of the time didn't tip anything. that's ridiculous, baristas really are not paid enough for your foot long label order and then getting yelled at on top of it.
the stupidest thing about these drink orders with 36 different ingredients with "double this" and "extra that" is theres just no way they actually taste good at that point. i mean HOW ?? just sounds so yucky to me. AND on TOP of that is they charge you extra for most of it!! so you pay all this extra money for a garbage drink just whyyyyyy
The fact that a Starbucks secret drink order has hundreds of millions of views really shows me the state of our world and where people’s focus is. Kinda sad
I know this is very different compared to working at such a well known coffee shop such as Starbucks, but I work at a local smoothie shop in my town and I can testify that it makes me want to scream agony when a customer orders a custom smoothie, ESPECIALLY during rushes. Most of the time, when people order custom smoothies, they are rude, impatient, and tell us we made it wrong even though we were never trained to make that one specific smoothie correct.
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Hiiiiiiii
Hiiiii
Im good thxs tho
No.
Hey Spill, have you ever had the D'Amelio?
If you throw a hot beverage back at the person who made it because “it doesn’t feel like it’s the right temperature”, you deserve a 5 year prison sentence (minimum).
Agreed. A girl in the drive thru window at the Starbucks I work in had a drink thrown at her and it gave her bad burns. She had to go to the hospital.
@@johndoe4110 is she doing better? What happened to the customer?
Right, I love the Starbucks we go to twice a month, I have very much respect for the baristas who treat my sister and I with such respect and kindness. We definitely add extras to our drink, and ask for add-ons but not too overboard. Because of this we always make sure to leave a tip, they take such amazing care of us every single time.
Exactly
@@johndoe4110 is she ok? Please tell me the customer got the police called on them.
I feel like people forget employees are humans, treating them like they dont have feelings and frustration as well. They aren’t robots.
@@oh.6879 try making one yourself then,
@@oh.6879 Bro, how abt u go work at a popular food / drink place. see what its like. spoiled brat.
@@oh.6879 make one 😁
Zoomers forget literally anyone that's not them is a human with their own stress and emotions to deal with
@@oh.6879 Stop using Daddy's credit card and get a costumer service job
What these “influencers” don’t realize is that Starbucks baristas aren’t exactly highly paid.
it’s none of your business
@@oh.6879 it’s none of your business
@@oh.6879 its none of your business either
@@oh.6879 TFW you're so out of insults you start making fun of his name. lol
@@oh.6879 lol your bad at trolling by the way
You can't help but feel sorry for these employees after hearing what they go through
Hi big fan
60 likes only?!
Ye
OMG EARLY TO *THE* just some guy without a moustache
I found you again?
“if you don’t like your job, quit.” okay so when all baristas/fast food workers quit, i hope you’re prepared to make all of those things on your own at home 😁 you don’t get to benefit from a service while also belittling those who perform it
👏🏻👏🏻👏🏻
exactly 👏
That goes both ways, we shouldn’t be saying “don’t order this even though you’re gonna pay for it” we should say “pay the workers more and treat them better”
"If you don't like your job, quit" is usually said by someone who's never worked on a job they don't like without any funds to sustain themselves during the period when they're looking for a new job. Or someone who's never had health issues preventing them from finding a temporary job at a shop or place like that.
So I do hope they do all of this themselves if someone actually quits from a job.
that won't happen, people desperate for money will always exist, not to mention low wage immigrants as well as the rise in technology (self service counters etc)
the "just quit if you dont like your job" people are the same people that scream when they have to wait due to understaffing
Ikr
In my experience, people operating from a bad faith position rarely bother thinking their demands through to their logical conclusion.
it's like saying "just don't spend money if you're broke" 😔🥱
Saying ppl that could basically still live without issues of they got no job.
Right
“You should love what you do”- ma’am, you’re the exact reason why I don’t love what I’m doing
I have a feeling that girl never worked a job in her life…
Like everyone else. They are here to survive and get paid until they decide to leave and find something, a job that they really love. I know the struggle 😭
"You'll do the work, smile, and thank me! I don't care if you're just a college kid making minimum wage! You should feel HoNoReD!"
@@FanFickChick1992 omg yes these vibes exactly.
Like, how many people really love their job tho..
Excluding youtuber, influencer, streamer,
I can estimate less than 30% of people that actually love their job
Adults /kids actually yell at employees that don’t get their crazy drinks right dang where did manners go
I thought that all gen z was too shy to say that something was even wrong with the drink, bcuz u know, all my friends are too shy for that :(
Yeah those karens
@@fijardim7 right
Not even manners. How would they feel if the rolls were reversed or how would you feel as a parent if someone yelled at your kid like you do. People just don’t think!
@@fijardim7 Oh so you think all gen z is shy and have anxiety. Theres millions of kid in this earth. You think all are same. Sorry if im harsh but you seem like you dont know reality.
I just want to be treated like I’m human, literally the other day we had a lady throw a 200 degree drink at another barista after trying to make her drink as perfectly as she wanted three times just so she can throw it and insult us, I love being a barista but I wish Starbucks protected us more over customers like this
What the heck? Why are people even throwing drinks?!
@@blueraineee exactly like why are you acting like a child over a Starbucks drink?, we have so many people throw fits over everything especially with the shortages
@@lennyfacem8te721 That's no way.. It could be a culture thing.. People don't throw drinks (or at least it is not a common thing where I am). It's considered rude and also be considered an act where they can be sued.
The next time that occurs if it’s possible anyway(or if it seems like it’s going to happen) maybe get a video of it happening. So you have proof especially if someone gets hurt. Cause I’m fairly certain that could be assault if they get burns(I’m assuming you guys might have if it’s hot coffee)
I saw someone ask for 6 ice cubes in their drink and then freak out - I yelled at them because the barista could not. I told them to make it at home if they needed it so specific.
I love how that person wants employees to LIKE serving their complicated drink for minimum wage. It's like saying "if you like making drinks, you should make mine with a smile on your face and thank ME for the pleasure!" Also, I have doubts that they leave "big tips". It's rare that I see anyone tip at Starbucks.
I was thinking the same thing. Who tips people in non-sit in restaurants? I had in my time working food a single tip from a foreigner who I don't think understood tipping. We were super busy so I didn't have time to explain and just excepted and continued rushing around trying to clear the lines.
It's the white girl privilege for me. She has no clue.
They leave tips at least at my store. The problem are this ridiculous customers with no self respect . I don't mind to do a big combination of I gredients for a drink. If I treat with respect I demand the same. I'm not garbage , I'm the person doing Ur favourite drink. If u have any problem with the drink, just tell me in a polite way and ill remake it for you without any problem.minum wage ? At least is a job that pays my bills. I have a BMW, I pay my rent and I can tell at the end of the month I still can buy the things I like. Respect doesn't come from how much money u earn in a job, respect comes from home.
Even if they do give "big tips" they most likely not allowed to keep it. My sister worked at a bunch of fast food restaurants and whenever she got tipped, she needed to give them to the house.
They leave a big tips it's Red River does see anyone tip at Starbucks.
They need to definitely limit the customs
People who don’t understand this isn’t right is the issue and they have no right to talk like they know- they should make the drinks themselves then- then get back to me
I feel the same way for online orders at Subway normally a catering platter is 4-6 sandwiches and it has to be notified in advance but we get online orders for 4-9 sandwiches and people expected in the next hour. What's worse is they're outside ordering as well. SMH 😅. It gets pretty overwhelming especially when we're short staff.
Ikr
i would make them myself~! ofc they wouldn't hire me though every time i apply for a job they don't except me
@@courtneycherry5582 worked in a quick serve place before. ppl coming in during the lunch or breakfast rush ordering for the whole office then get mad when it takes time to fill the order, as if we always have under 2 dozen of ABC that they want just ready made and waiting.
Once 1 lady asked for a lot of bacon, I mean A LOT we refused because that was taking all of our bacon we had cooked atm so other customers wouldn't have any (we were low due to shortage). She got mad and stormed off. We didn't mind because it's better to lose 1 customer over 1 big order of bacon than several others over several smaller orders of bacon.
Besides a grocery store was around the corner she could've gotten a pack for less money and more quantity.
I don’t buy drinks from Starbucks but if I ever did and if I ever asked for a custom drink I would give them a big tip knowing that they don’t get paid a lot
"I want the person to **like** preparing things to order"
This grosses me out on so many levels. Just no way to tell a stranger they need to like what you're doing to them without sounding like a maniac.
Yeah, it’s basically a “tell me you’re rich without telling me you’re rich”.
Yeah and I want that person to receive a fair wage and have a job that incentivizes employees to develop a passion and enjoyment for what they do, unfortunately this is Starbucks. So your barista is just trying to make your sugar high fast enough to not get chewed out by their supervisor….
This. If they want that kind of service they can go to an artisinal coffee house and spend $15 on their custom coffee. Not a fast food joint where the barista's are just trying to survive.
YoU sHoUlD lIkE mE vErBaLlY aBuSiNg YoU fOr TaKiNg LoNg In My 15 SyRuP tYpEs dRiNk
That line weirded me out too, the entitlement. Yuck.
There should only be a limited amount of things they should put in the drink instead of just letting the customer put whatever they want in their drink to no end.
i don’t care
@@oh.6879 no one asked if you did
@@oh.6879 are you actually okay man?
Or Starbucks can put in a happy hour that costumers are allowed to make crazy orders and Starbucks can also have more staff working at that time
I agree
"now everybody has to wait for your liquid french toast" 💀
I DIED TOO
@Viper holy it does
Here in South Africa my friend went to Starbucks and a girl before her asked for this insane custom drink and the barista told her straight "go overseas we don't have that here and don't do this here" 🤣. Friend said she was so embarrassed because other people started to giggle and she left in a huff.
That’s amazing. I wanna go try and see if I get the same response, but I think Starbucks is disgusting. Seattle coffee all the way!
There's also the fact that Starbucks already has a _huge_ menu? Chances are that there will be something you like on it, no need to make life more complicated.
Some people definitely do it for online clout, I bet the order doesn’t even taste good 💀
@@rosed1481 it's literally all sugar, people would get tired of it halfway and just throw it
If someone wants a customized drink that not to mention the restaurant SPECIALIZES in custom orders they can order it
@@rosed1481 they prov do it to post on insta like 'I just woke up, got my starbucks!' Then throw it away right after cuz they just do it for the aesthetics
Also I don't order custom drinks not even one custom thing.
i work at a food place that has a lot of customizations available and i don’t mind complex orders that much when the store isn’t busy sometimes making em when the store is empty can be kinda fun and if the people are nice to us i don’t mind fulfilling weird special requests but when people come in when the store is packed and still insist on super complex orders that take longer to prepare and hold up the whole line then are rude about the order taking longer than they thought it gets extremely annoying
Things like five bananas in one drink is just stupidity.
Right like if you see a place is crowded and understaffed take that into account when ordering
I was just wondering, what place did you use to work at? I don’t mind if you don’t answer for privacy reasons.
@@sarasullivan4897 that’s the part the bugged me the most. There’s no way 5 bananas is gonna fit in that cup and half of that drink or more is gonna get poured down the drain.
Food allergies exist.
And if you ask for every ingredient just to be funny, you don’t know whose working and you might make someone who just started, want to quit. My 16 yo sister started working at Starbucks this week, and she came home crying one night, due to being stressed out because not only did someone ask for an every single ingredient custom drink, but they got upset with her for how it tasted and asked for it to be remade again!!! So she did it, and free of charge. It’s ridiculous, please don’t do this!!! It’s my sisters first job, and she’s coming home crying and considering quitting because some of y’all are just inconsiderate and straight up disrespectful.
@Victoria Amber I know! Im so so sorry about that. Yes people who try to get a drink remade for free just because the other one was bad are just.. so annoying. Like the person you're asking that from has to take the time to make it for you, and to hear that you think their drink is disgusting probably makes them sad too. :T people people people...
I'm pretty sure they're not actually drinking that. They're just playing around to feel superior. This is ridiculous.
@@blueraineee They are! or they do it and snap it to their friends just to appear cool. They probably take one sip of it and throw it away, or ask other people to drink it. Wish people wouldn't do that. A lot of the people who come into our Starbucks are young though, so I guess they dont really understand??? but still.
@@sickchild9523 Yeah they don't really think about how they are inconveniencing people..
At 6:00 when I quit 16 GM sister start working Starbucks this week and she came home crying one night due to being stressed out single ingredient customers drink, but they got upset with her for how it tasted and asked for it to be remade again!!!!! So she did it for free please don't do that do this it's my sister's first job, and she's coming home crying and concerning quietening because someone yelled at her and straight up disrespectful.
"Starbucks has so many options for drinks so that makes it okay!" No Emily, just because Starbucks has a boat-load of options, doesn't make it okay to stress out the baristas with your over-customized drink.
Why is it that some people get so annoyed when a min wage worker dares to voice an irritating thing about their job? As if anyone 100% loves their job
Ultimately, just be considerate as a customer. It’s okay to get customizations, but please be reasonable when the store is super busy and don’t get mad that it takes longer to make that way. Also, be forgiving if not every part of your crazy drink order is perfect, they are trained on specific recipes and are usually having to multitask and make many drinks at the same time. If you have 15+ customizations it’s easy to lose track of one line when you’re having to do 10 other things simultaneously. I’m not a barista and never have been, but I have friends who were and it’s a pretty demanding, exhausting job, just like all food service is.
Well I get being respectful which I always am. I dont care if the barista is busy I waited in line to get what I wanted, I pay more for my additions why does it matter what I get?
@@arlenemer7807 sheesh “i am always respectful” and “i dont care” dont work together 😬
@@mari9192 they do work together. I tip, I'm polite, I'm not impatient. However I want what I paid for, not for the person to complain to the internet because my order is complicated. I pay extra for the complicated order.
@@arlenemer7807 they don't. If you cared, then you would wait for the drink to be made.
@@mari9192 they think being respectful is shown only by "I tipped!" Therefore, I am the good guy. I guess being considerate isn't in the vocabulary either. People are hypocrites 🤷
It's pretty slimy that starbucks is calling they're employees "partners". They're definitely not treated as such. The language used by starbucks is to make them not seem as bad as they are.
I believe they are referring to only their franchisees and not the baristas. More customizations more profits.
@@matreen427 nah, OP is correct. The employees are called "partners" by Starbucks
@@matreen427 nope. we're all called partners because our benefits is that we get 10 shares of Starbucks stocks which technically makes us partners
Look up how little the coffee farmers are paid and all the work that goes into it... “fair trade coffee” isn’t fair at all
Slimy
If a barista enjoys making the drink, not a big deal. It is frustrating to see Starbucks baristas get turned into a punching bag by entitled customers who deliver these complicated orders to the baristas.
Starbucks: *removing a plethora of drinks from the menu because they’re out of stock on all of those ingredients*
Also Starbucks: *lets people add 130 syrups in their tall cup*
Hi! Ex Starbucks barista here. I quit about 2 months ago because of these type of people who order these drinks. They are so entitled to EVERYTHING. I had a customer come in and get PHYSICAL with me over the fact her drink didn’t have “extra” caramel drizzle when there was more than enough. People out here are wild
What people don't realize is that employees are often denied bonuses if they cannot keep their times up to the standards set by corporate. One order should take 45 seconds to fulfill. If an order takes 10 minutes, the rest of the orders that hour now have to be made that much faster to get the average time back in line.
Its not just about a good tip, its about a potential bonus of a few hundred dollars.
we don’t even get bonuses no matter how fast we are LOL
that's how it was when i worked at sonic. i was one of three people on morning shift and my "job" was to prepare the onion rings. but because the opening manager had to take orders as well as be in kitchen, and the guy on fountain had to be carhop....guess what i had to do otherwise i'd get yelled at for letting the kitchen fall into the red. but if i helped kitchen out, i'd get yelled at for not doing my "job" and so it came down to just doing what i could when i could because i'd get yelled at either way. 8 months of it....finally quit after 10 months of doing everyone's job as well as mine and then getting told i had to do even more work because of a special they wanted to do and i couldn't do because of my back issues.
Ha! At Starbucks, if we meet those 45 second goals, our manager gets the bonus. Baristas get nothing.
Correction: sometimes the manager buys us donuts for good drive thru times, that’s it.
@@katnightingale9707 no bonus but donuts ei? Thats still better than nothing. And 45 seconds only? they should put that on the menued items only and make 8 mins for the customized one. But ol hail this is murica, capitalism rules!
I specifically asked my SM what's the corporate incentive to have our window times so low (we've been fastest in the region since he showed up) and he said it just allows more labor to be on the floor during peak with each worker planted at one station. But that felt like a dodge.
I’m a barista. I have anxiety just looking at the list of requests on those custom drinks😧
if your so worried about it then why don’t you quit smart girl
Yes! The fact that people wanna out a million things in their drink makes our job so much harder and wastes supplies
@@oh.6879 Its hard to quit when youre struggling financially. You dont know what these starbuck baristas go through and the sacrifices they have to take to make ends meet
@@oh.6879 Don’t worry about my job sweetie. My customers don’t act like this❤️ Doesn’t mean I can’t have empathy for my fellow baristas. Also if we all quit, who’s going to serve people coffee? Next time you take fast food workers, waiters, and waitresses for granted; think about what if no one did those jobs.
@@oh.6879 Wow I bet you don’t even go to school.
You cannot tell me that an absurdly long list of customisations like that makes a drink so unique that it can’t be replicated with a fewer ingredients. It’s literally all sugar.
But if I’m standing right there and watching you and I ordered X amount of pumps of this next amount of pumps of that and you only put like minimal I’m going to speak to your manager
It's so unnecessary the amount of ingredients that tiktokers put in their drinks, because in the end, it's still sugar. Just ask for extra sugar and call it a day. I am not saying you can't order a drink with customisations, but be mindful of what's in there, for the workers sake (because they have to make the diabetes contraption) and yours (you know, because you have to actually drink it). In the end, just be mindful of the baristas. You don't have to limit yourself, but if it's unnecessary ingredients then try to narrow it down. Or you could just get a normal coffee for caffeine, and go across the street to dairy Queen for your sugar high.
Ngl, some of the order, I actually wonder if they could even fit in the glass
@@dy6363 exactly
i was literally gagging reading the long list of syrups
I think if Starbucks wants to make these, they need to hire more people and possibly wage increase for those that can make these ridiculous drinks
And let more people be on more shifts at the same time
I live in San Antonio and now we get paid 15 but still I have this part of my job
As someone who worked there from 2009-2011, I can say it’s management requiring drinks to be done quickly. Drinks were still made with crazy additions back then so it’s nothing new. But management needs to understand that if there is a high order, then they need more time to make them.
It really wouldn't be hard for Starbucks to create a virtual queue for their app that shows a particular stores availability for these custom drinks. If it actually worked well you could even change the in-store items to set items with a few alterations but for more complex drinks you order online and wait until it can be made, kinda like the McDonald's system. I'm not sure if it's different in America but in the UK (at McDonald's) you can order digitally either from your phone or a interactive sign thing and they'll bring your order to you when it's ready or you can order at the desk.
Except that's not how starbucks wants to work. At my starbucks we can get write ups if we simply complain to other employees about complicated drinks. Starbucks wants the mentality to be all about the customer. We are supposed to go above and beyond and be totally excited to do it. So all these customizations are supposed to be no problem. Unfortunately they often are. Not all the time though. It just depends on the time of day, how busy we are, how many people we have on the floor, and how long the lines are. I personally don't mind long complicated orders, by themselves. It's people who are inconsiderate, impatient and entitled that can make things difficult. If you have a complicated order you can't be upset that it took more than a minute to make your drink, and we are already stressed out don't be overly upset and rude because if we make it wrong. And another thing to keep in mind is while you are ordering an order that takes awhile to understand and build, there are people often behind you that get mad that it's taking so long. And those people aren't getting mad at you for ordering a long order, they get mad at us. I just want people to be nice. I think many other would say the same thing.
In America, as a McDonald's employee, these custom orders also appear just as normal drive through orders, and we are expected to make them just as quickly as drive through orders. Idk if you knew, but McDonald's ordering system for online orders is just as stressful as if you went through the drive through to order it. It doesn't matter when you order, it just pops up on the screen as any regular order. I can't tell you how many times I've hade a 26 sandwich order pop up, and my managers expect it to be done within 3 minutes, no matter how busy our drive through is. Let's say you make a sandwich in 30 seconds. That's pretty fast. But if someone orders 26 sandwiches, and you make every single sandwich in 30 seconds, that's still going to take you 13 minutes for the entire order. It's just completely asinine to assume that your order will be done in less than five minutes if you order that much food, regardless of the modifications you make. Let alone the people behind you waiting for their orders to be done quickly as well. How do you expect me to make this super complicated order in such a short amount of time, as well as explain to the people behind you why their order of one McChicken and a soft drink took so long to make??? Don't do this to these poor underpaid employees. I get it if you want a customized order. Order it. But don't do it in the drive through when all you're doing is holding up the line for everyone else. When you leave, that's it. You're done with dealing with this. But after you leave, every customer after you is irritated and berating the employees for taking so long to make their order. None of which that particular customer ever has to see. But these employees have to deal with it a lot longer than they do. Please treat your employees with respect. If you know that your order is going to take a long time, do not do it in the drive through. And be respectful to the employee making it. They're not getting paid enough to deal with this. Why do you think fast food has the absolute worst turnover rate of any industry???
I totally agree and Australia’s McDonald’s ordering system is also like that
Its the same in the us, we can also order from the app for pickup in the parking lot where they bring it right out to a designated parking spot and even have it delivered by Uber eats!
The app does this. The app allows you to customize your drink and will tell you what is available and what is NOT at your local Starbucks I order through the app all the time
i dont know how people can do this i feel bad asking for extra shots of vanilla-
Bruh I feel bad even ordering too long
i can’t find anyone who asked
@@oh.6879 Wow your toxic
Same I ask for a cheeseburger plain and I’m like “sorry I’m so picky/complicated”
@@oh.6879 it's a public forum. People don't need your permission to speak
How much do you wanna bet that the person saying that they give “big tips to those who enjoy working in custom coffee shops” has never tipped a barista? Ever.
Karens and their entitlement I say.
Aww, Edward is so wholesome. Wanting some specific drinks ISNT a huge deal, it’s the Karens who want it NOW and JUST SO that are the problem
"I want the person to *like* preparing things to order" that quote almost made me throw my phone. No one has to like preparing your drink. Nobody has to LIKE anything so you can sleep well at night. So frickin entitled. You don't have to like your job. BUT IT'S UR JOB SO YOU DO IT ANYWAY ugh
The respect for the barista's part, and knowing what ingredients are needed are KEY! Unfortunately, the public today is a bunch of jerks and tend to treat customer facing employees like garbage.
And when u defend the workers they attack u and say ur being sensitive and it’s not that big of a deal and they’re paid for that when in reality most people don’t get paid much
To treat customers facing employees like garbage.
i honestly don't get why orders need to be that complicated... you're only going to wait longer and get something i wouldn't consider coffee
Is Any of it coffee ???, wouldn't it then just be called .... "Coffee". 🤦
I only order iced americano and iced cappuccino in starbucks and thats it.
Wonder why with all the complex ingredients.
Literally 97% sugar and 2 drops of coffee
Ikr. It stops being coffee when they add literal cake pops and bananas. Same with the one that was just syrup
@@Mia.S13 in my store we aren't even allowed to add food to the drinks lol. We have to tell people no fortunately
Our society is slowly loosing empathy for eachother
Tight empathy is way better.
I never had empathy in the first place but that doesn't stop me from being polite.
Well when you live in a godless society things happen. It does seem like caring about the feelings of others is becoming taboo these days.
I hoped that after the initial quarantine, everyone would be more grateful, but they just got more entitled. I switched from being a cashier at my job because of this.
People never had empathy to begin with. And I actually blame religion and all the pedophiles that keep those religions going for that. Maybe if we realized no god is looking out for us, we might start caring more for the people we actually see in front of us.
The fact that we even have to ask people to be respectful and patient with retail workers like that in the first place is so sad
The fact that we ask for common sense in a world that lacks it more than anything is ridiculous too. Common sense in today's society is as common as empathy, patience, love, consideration for others and peace. It exists, but we're going to have to dig REAL deep to find it.
A lot of the workers are teens working part time. It’s sad. They need to not allow custom orders anymore or limit it.
I’ve never stepped foot in a Starbucks. I wouldn’t even know what to order lol
of course you don’t you can’t even put a period at the end of your sentence
@@oh.6879 neither do you
@@oh.6879 you don't even properly punctuate yours.
@@oh.6879 neither you are
@@oh.6879 Neither can you.
starbucks literally has sooo many options and they are so underpayed
its literally a 20 oz drink dont go overboard and influencers need to realize that its hard for a barista who has to work all day make less than these "influencers" that make 30 sec videos
I would love 4 Salted Carmel Ice Coffee🤤
15 seconds of blinking eyes 6 times actually, and they make like 50k
@@itsbritneybyotch7471 who makes 50k?
@@holyboiamethin2790 idk from where I heard of, about Charlie d'amelia makes 50k each TikTok video and Bella Porch makes also around that amount of money, each video
I love how almost all of the custom drink Starbucks are like "a shot of coffee or two, some kind of cream, and sugar, sugar, sugar, sugar, sugar, sugar, sugar"
and milk
@@dominogaming4745 He need some MilK
it’s not even coffee at this point it’s just sugar
@@dominogaming4745 almond milk
@@iwritejoshlerandpeterickno5091 vegan
"I'll take a double triple bossy deluxe, on a raft, four-by-four animal-style, extra shingles with a shimmy and a squeeze, light axle grease, make it cry, burn it, and let it swim."
Jokes aside though, I think that if you honestly want to drink that and are ordering it because of that then it's fine. But if you are just doing it because it's trendy or because it will be really hard for the barista making it, that's just extremely toxic.
"We sell coffee here sir"
Honestly Starbucks would allow up to 3 customizations and then charge for every customization
They charge for every customization. It’s 25 cents to 50 cents. Depends on the customization.
at my store we charge 85 cents for syrups that aren't already included and $1.45 for the sweet cream foam
I dont live in the us but it costs from 2-5 riyals where i live
“What are you ordering with all these customized drinks?”
Diabetes. You are ordering diabetes.
EVERY single food has suger soooo ^_^
@@LadyUsakoB yeah but not every food has *ARTIFICIAL SUGAR/SUGAR SUBSTITUTE* which isn't natural sugar, which is essentially what's in all those additions most of the time 🤷
A full cup of processed sugar. POWDER!!!
😂😂👏👏👏
@@LadyUsakoB read the order again.
I feel this in my bones I worked at a Starbucks and someone came in with a custom order (secret menu item) gave me just the name of it (or one that they made up because I could not find it on the web). When I asked them for the inclusion they freaked out and got my manager, my manager gave me a verbally for not going above and beyond for the customer, and told me I should have looked it up for the customer. Sent me back to take their order and when they ordered the same hecken drink I tried to look it up for them I got a write up because I was on my phone in front of a customer…. The manager later got moved because a customer sold them 😐😐😐 illegal items before their shift and the person that sold it to them went inside to order something the manager stupidly refused to give it to them for free and the customer went to the GM and told them to test the manager, they failed with flying colors and I still had a verbal and a written in my file 🙃🙃🙃
that.. is just so... ugh.. glad you left that place. That's so toxic
Karma at it's finest at least
That placed seems so toxic I'm happy you left it
as a past Starbucks barista i can tell you with guarantee that these people are not exaggerating. i personally didn't mind making the drinks bc it's my job, what was stressful is that not only was our Starbucks THE busiest in the area (having peaks from 7am-3/4pm) due to the location it's in, but also it was a drive thru. which to those that may not know, companies will write up or penalize stores if their window times were too high. which is why you have a lot of them rushing your order out when you are at the window. our Starbucks had to have a window time in less than 50 seconds,,,no matter how large the order is. we got in trouble (by we not baristas but management) for not having the window time less than 45-50secs when 3 14+ drink orders were placed in the drive-thru. and i love custom drinks and love sharing them, it's just a very stressful job when you have high expectations from your bosses
That's an unreasonably disgusting amount of stress to place on employees! Sorry you have to go through that! Do many employees stay employed for long?
no, as a former Bux barista... they do not stay long. most move on to smaller local coffee shops if they are passionate about coffee
@@Lara-xu3yc ya what fox burns was saying a lot of them don't last long. i used to know this one barista that wouldn't talk to any new people for 6 months bc they were waiting to leave due to the amount of stress there is
I had a friend who worked there years ago and said they would ask employees to turn down tips with the response “I don’t need tips, Starbucks takes care of me” which she found comical because she was making so little…
I completely agree. Order your complicated drink! But please do it as a mobile or inside and not in the drive thru
They should make it more expensive every time you add more than 3 custom ingredients or something like that, it'll probably be the only way to stop this nonsense
I don't think it will. The iced white mocha with vanilla sweet cream cold foam and extra caramel drizzle is very pricy. Some women come through my Starbucks often and order talls, which are almost $8 for 12 ounces. Really does baffle me, but hey, they're willing to pay for it, so I make it. I do tell them there's about $1 - $1.50 difference to get a bigger size, but they still want tall.
Finally, someone said it! I got a friends that worked at Starbucks too! She always look tired when ever I want to meet up with her. She even mentioned about someone ordering a custom drink that took her 8 minutes to make!
I definitely think whatever side your on: be aware of how busy they are, and be respectful and tip
Right?! I like my weird froofy coffee sometimes, but if it's packed I'll just get a reg coffee and make my froofy drink at home! (Mine's not even that bad) plus I'm willing to compromise if they can't do it...
@@muffygraves6107 oh wow 👏 so considerate. We need more people like you.
You know, I was thinking the other day, 'Starbucks serves tea; I might actually go there once in a while if they started serving Bubble Tea or Boba drinks.'. Now I'm hoping they DON'T start serving Boba-based drinks because holy sweet n' sour chicken on a spork, that would just add more ingredients (And more targets) to these psycho TikTokers' 'specialty' lists. Like, no thanks. For the sake of the baristas' sanity, I'd rather take an hour bus ride to the Kung Fu Tea than a 5-minute bus ride to Starbucks.
i recommend making boba at home! (ive never done it, but i make my own tea based drinks and coffee all the time and i see recipes for homemade boba or just buying premade boba pearls, and those cafes are expensive sometimes!)
I’m a sbux barista, you can totally get milk tea there. It’s called a tea latte, it comes iced or hot, for iced you can get any of the iced teas and for hot you can use any of the brewed teas. The standard milk is 2% but I like oatmilk with brown sugar syrup and white mocha.
What even is boba tea it kinda looks like yogurt with jello black balls in it
@@Oliviathellama I've made boba at home and it was great. I made it as a milkshake with boba in it
we have boba pearls on our menu screens in tx but its under a locational tab which means its somewhere out there, not sure where tho. been working there for two years now, its next to like an ice cream scoop and an affongato shot over ice cream. never seen these irl before but its an option on the order screen
It's so unnecessary the amount of ingredients that tiktokers put in their drinks, because in the end, it's still sugar. Just ask for extra sugar and call it a day. I am not saying you can't order a drink with customisations, but be mindful of what's in there, for the workers sake (because they have to make the diabetes contraption) and yours (you know, because you have to actually drink it). In the end, just be mindful of the baristas. You don't have to limit yourself, but if it's unnecessary ingredients then try to narrow it down. Or you could just get a normal coffee for caffeine, and go across the street to dairy Queen for your sugar high.
They are probably going to get diabetes really early in life
@@friedrice2321 if they keep up with this then they clearly are going to have a higher chance of diabetes
Not only that, but if you really don't like the taste of coffee... why're you trying to drink it? They've got energy drinks, healthy energy drinks, vitamins, drugs (illegal and legal) sodas, and all kinds of other caffeinated beverages out there that cater to the need of energy and have a much better taste. And above all else, a monster energy is like 3 dollars and some change, a small frappacino which is barely any coffee already and only 12 ounces (remember most of it's ice) is over 4 dollars depending which one you get. So why waste your money on anxiety and diabetes when you can just have simple energy?
i saw a video of a Starbucks barista who got asked for a surprise by these middle schoolers, he gave them water
I'm curious if they actually end up drinking the whole thing or it just ends up in the trash. I am leaning more towards it ends up in the trash because they do it for the tiktok and drink a bit then toss it. Such a waste.
I’ll never forget a customer questioning my work ethic and yelling at me all because I didn’t know the recipe to the captain crunch frap and I made them look up the recipe to tell me lol
here's an example of customization that is actually really necessary and the reason i love starbucks: [insert your favorite flavor of frappuccino] + lactose free milk + no whip.
starbucks is pretty much the only coffee shop i go to because of how they can make a drink that fits my health issues just as fast as they make a regular drink. so please, stop overwhelming batistas just because of clout. they are real people, working a real job, and you are purposefully making it stressful for them.
One of my siblings work at Starbucks and they're planning to quit. Customers are completely rude and customers really do make weird and long custom orders. Long custom orders can take awhile and can make the line longer, the Starbucks my sibling works at barely has any employees. They are planning to quit soon.
Edit: I feel like if you want to get a custom drink it should be small and simple.
I used to cashier and once had a lady bring up 2 full carts and I rang everything up. Then she went through every item and decided whether she would keep it or have me take it off. The transaction took 20 minutes compared to my usual less than 5 minutes.
The problem with things like this is that the people who make these complicated orders have clearly never worked on the other side of the counter. I work in a pub and while we do get vegan or allergen customers (This is standard in the industry. I'm in no way comparing them to these people) you get a lot of people who ask for one meal and try to modify it into another. One of my worst dishes was a salad that had about 10 different components but the customer wanted 5 of them increased in size, swapped for something else or removed. We don't get annoyed that the meal has come through, we get annoyed because it's something we haven't done before and it eats into our time. One complicated meal means that everyone gets their food later than expected, and this delay can last for hours, even into our end of shift clean down which then means we go home late.
Do they complain about the price not being the same as what they "ordered"?
"I'd like your chicken Cesar salad but sub chicken with shrimp, add spinach, mandarin oranges, gorgonzola cheese, walnuts, cranberries if you have it, and instead of Cesar dressing the raspberry balsamic. Wait the Cesar salad is supposed too be $6 why did you charge me $12?! I wanna see your manager!"
Then write a yelp review. "Dishonest pricing and incompetent staff. They charged me $12 for what should've been a $6 salad. Don't eat here unless you like being robbed."
@@LadyBern YESSS. I worked at a sub shop and extra meat, cheese or grilled veggies cost extra. Ppl will turn a simple ham and cheese into an Italian philly club w a 1/2 pound of bacon and either 1. Complain ab the sandwich being $35 or 2. Complain the breads soggy……😭😭
@@LadyBern it's like saying "uhhh can I have some 24k gold flakes on my cake and a 100% real diamond on top of it? And how much would it cost? 10$ right?"
And here I am feeling bad to say 'yes' to adding whipped cream to an actual menu item when they ask if I want to add it.
As long as it isn’t too busy and the customer is polite and patient, it’s really no big deal. And sometimes the combos give me ideas for something I can try for myself. However, if the drinks are requested by rude customers during peak who have little to no patience, don’t expect it to be perfect
Gee, it's almost like catering to every customer's whim has created a generation of entitled jerks. Weird. Who could've seen that coming.
Working for Starbucks was one of the worst jobs I’ve ever had bc of these entitled ppl wanting complicated drinks, and if you don’t make it exactly to the T, you get it thrown in your face 🙃
Is this inherently American culture? For customers to act like entitled spoilt brats and think the world owes them everything, all the while treating employees horribly?
@@Lara-xu3yc I have a strong feeling it is tbfh, and it’s absolutely awful. Cause tbh I’m sure anyone in the customer service industry here but it’s pretty much the same all across the board
Why are people even throwing drinks around? Are people that entitled over a starbuck drinks really?
If they aren't getting arrested for this (as it does count as assault) something is wrong.
@@LadyBern no arrests or charges only kicked out of the park I worked at
The idea of custom drinks is not bad per se. It's the entitlement that comes with it that is soul crushing and demoralizing
Yet again, influencers act like holy cows. Gosh, why are they so popular? Disgusting.
Its not only the influencers but those imitating them too . I just don't understand it.
Idk, maybe many people think they got a pretty face and they want to make them famous
They should put a limit on the amount of customizations you can make, for example like 4 custom ingredients per drink.
I only tried a custom drink once. I went in and ordered the drink and the barista audibly complained about it to her coworker glaring at me the entire time, Starbucks was empty but I still felt really bad about it and didn’t order a custom drink again. So I can understand why people use the app to order. And I also can understand why the barista was upset.
I cant stop laughs about spill saying : NOT ME LMFFOOOOOOOO
Btw thank you for the likes lol
I fell out of my chair😂😂😂😂😂🤣🤣🤣🤣
@@Mordeomaneater childish
@@Rambo_1738 ???
@elizabeth chess Oh the irony
@elizabeth chess Stay mad
Ooooo, the person that threw the hot drink because “she knew the difference”, I would snatched her bald headed. I’ll just stick to my chi latte with soy milk. Yum!
Sad thing too is after taking a tiktok with the drink, some might just throw it away without really drinking if after they realize how sweet it is. All that hard work just for a tiktok
Customers who are so entitled are the reason why I quit catering and our bartenders had exactly the same troubles.
I feel for anyone who's had to endure this.💖
Tiktok just can't end quick enough.
They should just make a "customization cap" on orders. Where you can't customize them more then 4 times or something, saves everyone a lot of trouble. I don't think there are people out there that genuinely go to Starbucks and get a crazy order every time. People who order like this are 90% from tiktok, and the rest 10% are psychopaths and should just be stopped anyways.
Zoomers forget literally anyone that's not them is a human with their own stress and emotions to deal with
It's not their fault it the parents fault for not teaching their kids to respect others most of them who act like this a spoiled brats
@@tio_prieto1693 absolutely
@@jeongbalsancat yeah I'm a gen z but my parents always showed me to respect others some of my cousin have become those type of people why? Because their parents didn't show them to respect and that honestly its pretty sad
@@tio_prieto1693 Here in Korea when anyone misbehaves like that, whatever their age, their parents get blamed and criticized for bad education
@@jeongbalsancat mexican here and you already know we get the chancla but some parents who come to US are all like "imma give my kids everything I didn't have" which ends up with spoiled brats
It's not the customizations themselves its the pressure on employees to have drinks and foods completed and out in a matter of seconds or on timers.
I HEARD it's 137 seconds/car for the ENTIRE drive thru. So ya there are timers at least for the drive thrus.
Luckily have only had two tiktok drinks so far that weren't too outrageous. I work at a grocery store Starbucks and for the most part they have us working alone which is awful during rushes and if you're confused about a customized drink.
But as a Starbucks employee, if you want to order a custom drink like this at one of these licensed Starbucks, please write it on a sticky note. The one I'm at doesn't have the same computer system a corporate Starbucks has, so we have to find a base drink out of all of our menu items, and we have to find the right add-ons after writing everything on the cup all while the computer will freeze on us or glitch.
this is how i feel at my job. i work at a dairy queen and with blizzards or cups of ice cream you can basically add anything and everything into them. you get up charger for it all but it’s really annoying to make them. someone came in and ordered a medium snickers blizzard with cheesecake, m&ms, carmel, pecans, butterfinger, pb cups, hot fudge, hath, and oreos. it was like a $15 blizzard and it was so annoying to make. the more toppings that are in there the harder it is to blend and because of this cups will often break open and we’ve even had a few instances where we can’t blend the blizzard since the machines have an emergency stop mechanism that stops when it’s too much for the machine. i get paid $10/hr. i don’t have the time or patience for ts
Meanwhile I felt bad asking for 8 shots of espresso in my latte. And I was always super polite and didn’t care if it took a little longer.
I actually did start working at Lowe’s because I was passionate about color and mixing paint, but now that I’ve been there 10 months I’m completely numb to it. Even if a barista started with passion, doing the same ridiculous things every shift can dull your love for whatever you’re doing
As an assistant store manager, I figured out that for the Drive Thru Times, we let the person that has ordered a lot of drinks (especially when they order at the window) to just pay at window and they park in the parking lot so we can drop off the drinks so we won’t be affected with the times.
that's what they do at mcDonald's & it works quite well!
I have a lot of food allergies, going out to eat or drink is very rare, most places do not cater to custom orders, places like Starbucks do and I’m so grateful they do but people abusing these custom orders are the reason places stop catering to custom orders and that’s not fair to people like me who need to custom order, I never order crazy things, I order drinks from their menu minus what I’m allergic too.
You can usually do. At least at the chain places usually. Substitutions or removals are usually OKAY and free of charge. By going off what you do at Starbucks you SHOULD be in clear NORMALLY speaking.
Yet I'm over here getting an eye roll from the barista for simply asking for almond milk because I'm severely lactose and tolerant and them not doing it just to mess with me.
One of the many reasons I don't go to Starbucks anymore. Every time the holidays come around and I want a quick hot cocoa and I ask for soy or almond. But then I get it and I can feel the milk :(
But I don't complain about it, im a quiet sufferer
@@ouranhshc100 same here. I've gotten where I take one sip, know it's regular whole milk and then toss it.
@@ouranhshc100 sorry but just because you feel it doesn’t mean it has milk. What r yall? Gods who think your feelings r facts?
People should definitely be more reasonable. What people need to realize that a lot of the customs on these drinks are usually Just for aesthetics, don't change the flavor much except make it really sweet
6:32 *Spill* pronouncing "ye" as "yee" instead of "yeah" is what sends me 🤣
Wait that's NOT how you're supposed to pronounce it?
Then there's me:
"Can I get a Venti Java Chip frappe?"
"Of course anything else?"
"Nah that's it, thank you."
You’re amazing
@꧁Galaxy-Chan꧂ pretty sure I could down like 4 Venti's
Venti strawberry acai refresher, heavy ice.
Or
Venti chai tea latte with almond milk, extra strong.
Bam.
I always get the pink drink (sometimes with water/sometimes with coconut milk) or a hot chocolate, depends on my mood 😋
Asking for that much is like asking for 100 shots of sugar & whipped cream. How 2 get diabetes 101.
Exactly. Barely anyone is bringing up the fact these drinks are %80 sugar and %20 actual caffeine (joke). I guess they're adults and they can do what they like, but odds are, you can take half the extra ingredients off and still end up with a decent beverage.
Its like this at my job too, and I work at Subway. We are always short staffed, (even after hiring because they dont stay longer than a week), so working dinner with 2 people with an open lobby and a drive thru is IMPOSSIBLE when people come in and order 60 dollars worth of food, get impatient and angry when it takes more than 2 minutes to make, and then the other customers get upset because they had to wait so long.
This makes me angry I left Starbucks this year due to these crazy drinks and my manager constantly abusive her power and demanding a 20 customized list drink
In 1 min. Most people who order these crazy drinks never roped and when they do we baristas at my store where not allowed to keep them . I used to love working at Starbucks before all these crazy drink orders it took a huge toll on me and my team to the point of one team member being hospitalized another getting 3rd degree burns and me quitting . I understand people like there drinks a certain way and I respect that but when a drink during rush hour has 20 different changes its a huge inconvenience on everyone .
7:00 why is she acting like the baristas pick the price i- wow i literally want to smack that user in the face, the level of entitlement blows my mind
It’s crazyyyy and I feel bad asking for extra syrup
Your profile pic is adorable ☺️
at my starbucks we were suppsed to know what drinks regulars wanted, what time they came in and to have their drinks done at a reasonable time so that they could come in, pay, and leave. I quit after this lady was absolutely horrible to me because I was new and didn't know her drink. She refused to tell me her drink order because she couldn't believe they didn't let me know what she drank.
Im honestly embarrassed to even share a planet with people like that. The stoics take life on the chin, and then we have these entitled crybabies who feel the need to walk everywhere with a cape and scepter to explain how valuable they are to starbucks and that you should be honored to be in their presence and make their rediculous order.
@@MrClaysta yup, the entitlment some people feel is so unbelievable, plus this happened in an afluent LA area, so people there were even snobbier.
They need a special line for special/ customized items; along with willing crew members (who obviously enjoy that part of the job). They should also truncate the number of specialty items and must make customers aware of at least 10 minutes to complete their order. And pay those baristas taking that part of the gig more, but that should go without saying.
It makes me upset how terrible customer service reps get treated sometimes. We get lots of amazing customers too but then you always get those rude arrogant and overall mean customers that ruin your mood instantly
Wow why would starbucks fire people for that
Like i get they want custom drinks but star bucks dont pay people that good and they could get in trouble for wasting stuff ,like some starbucks dont have enough money and stuff to continue buying products for there stuff
I know his feeling. I worked as part time in my brother burger stall. One day, in busy hour, two man order giant Burger with 8 patties coated with melted mozzarella cheese. It's really stressful especially when you can see long queue of 8 people behind them
left starbucks and god I don't miss these insane drinks happening constantly. It really would be fine but people 90% of the time didn't tip anything. that's ridiculous, baristas really are not paid enough for your foot long label order and then getting yelled at on top of it.
they spent too much money on the added ingredients they didn't have any left to tip XD
No one is obligated to tip pssy
@@Rambo_1738 when you censor things on the internet 🥴🥴🥴🥴🥴
@@eemad2763 oh
the stupidest thing about these drink orders with 36 different ingredients with "double this" and "extra that" is theres just no way they actually taste good at that point. i mean HOW ?? just sounds so yucky to me. AND on TOP of that is they charge you extra for most of it!! so you pay all this extra money for a garbage drink just whyyyyyy
The fact that a Starbucks secret drink order has hundreds of millions of views really shows me the state of our world and where people’s focus is. Kinda sad
I know this is very different compared to working at such a well known coffee shop such as Starbucks, but I work at a local smoothie shop in my town and I can testify that it makes me want to scream agony when a customer orders a custom smoothie, ESPECIALLY during rushes. Most of the time, when people order custom smoothies, they are rude, impatient, and tell us we made it wrong even though we were never trained to make that one specific smoothie correct.
They should have a rule that any combination ordered from TikTok trends, +20$ to the price
That doesn't seem very logical but I see where you're coming from
They should charge for any extra toppings
Meanwhilst my starbucks order is just a dark roast coffee, with a pump of caramel and a bit of milk... ;-;
I'm sorry, but I started laughing when I thought the drink only included a tablespoon of coffee and the rest is pump of caramel 😂
Having a exact temperature crazy! You can “feel” it’s not 142?!
They just wanted to be dramatic for the attention. Typical. 🙄