The Best of British | S03 E01 | The Hotel | Full Documentary | All Documentary
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- čas přidán 14. 02. 2020
- Although Mark has put the hotel up for sale, the doors are still open and the staff have their jobs, but Mark is looking for a buyer before the summer comes to an end. Meanwhile, Mark asks reservations manager Alison to step into his shoes and run the hotel. Alison is far from convinced but agrees to do it "on a trial basis".
The Hotel reveals that behind the doors of every hotel lies an extraordinary story. Focusing on a busy hotel, this format is a fly-on-the-wall series that captures the daily escapades of the hotel’s staff and guests.
From the constantly changing rotation of hotel guests, some more difficult and hard-to-please than others, to the hotel staff and their daily challenge to keep things running smoothly, promote the hotel, keep the rooms filled, and deal with their guests’ sometimes surprising and shocking demands.
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I love the head chef. That bit at the end with the cheesecake killed me!
After watching many episodes it's clear Mark is a Jack of all Trades Master of None. Chef and kitchen staff are great.
The scene between Mark and Alison choosing a ringtone is possibly my favourite bit of tv ever.
The convo with Mark’s mum and her friend was hilarious. Dry British humour at its finest.
i would like to have at least 50% of the Mark's enthusiasm in my job
They call Mark 'Basil Faulty' but fact is most of the various guests really liked him and his staff. The hotel clearly needed major update it's stuck in the nineties.
The chef is the only one who cares for the business and is the only one who has a passion for what he does.
Very true
I wouldnt agree with that, he left at 10pm when they were in the middle of serving up a 4 course dinner.
It didn't seem like he tried that hard. Your chef makes you money by cooking not ordering in cheesecake. £10 per head was ridiculous that cheesecake must've been £2.50 a slice. If he had passion he'd have made one for 40p a slice.
@@mrjules2008 go away you melt
@@mrjules2008 Correct he has no passion for this place walked out without telling the other chefs were the cake was , and was buying in store made items to sell thats not a chef its a shortcut to laziness
Christian not knowing the number of tickets sold to the ball sounds like he was running a scam, just as he was when he got busted and sent to prison for doing so at the holiday camp.
Christian ended up in prison for stealing from another hotel.
@@galwaycobs2540 After the Grosvenor was a holiday camp, dunno which one, he was bar manager and cash went missing.
@@averyvaliant That's interesting, because on one of these episodes I noticed Mark looking at the computer wondering why someone was given a refund and asking why/and who gave the refund.
Knew there was something fishy about him! I haven't been able to warm upto him something always felt off!
@@paulaneary7877 i
As an “event organiser” how tf does Christian not count how many tickets he’s selling?!
Exactly but 2016 Christian was Jailed for Freud. If there was no record of how many tickets have been printed then there is no record of how many have been sold and in the pocket it goes I expect.
He wasn't jailed for anything he did at the Grosvenor though it was s holiday camp he went to afterward he left here
On the fiddle.
He moved to Blackpool and did the exact thing when he worked in a bar, he didn't last long when people found out who he was also changed his name to Anthony
"Christian" if that's his real name , is a professional Con artist.
@@themishmish101 his real name is Nigel McCartney
Thought I had seen them all, delighted to find this one! Alison's Morticia Addams hair does her no favours lol
How many tickets you print
Christain: i just kept printing them
Years later went prison for fraud from a hotel he was on the take
12:13 Duper’s delight from Christian there? Vile man.
Also my heart broke for Mark a little bit when he hung up the phone from the water company. ☹️
The chef is very smart. He tried to get Mark to think about coatings.
I always thought Christian was the most annoying and most unattractive person in this show, then the jet ski guy comes along!!! What an absolute Pratt.
To add to Christian being that he's also been done for fraud Google him what a scumbag!
And his eye's are Scarry.
Hes an honest guy trying to have a life...
@@TheManHam87 christian went to prison for fraud, google christian channel 4 the hotel
Last weare about is Blackpool but I think he's on the run again
Does anyone else think that Allison sounds like Dawn French, or is it just me. Close your eyes and listen...she's a dead ringer 🤣
She does! You’re right x 🤣
I swear if this place was in any other country it would have been shut down by several authorities
I can tell you all, I would pay extra to stay at the Grosvenor. It was totally unique. I love it!
Love this thumbs up 5 stars
"Christian" understood it perfectly...
This is how he embezzled a hotel in Dorset...
"He used his access to the tills to concoct an ingenious fiddle in which he entered enormous bogus refunds into the computerised till system.
They showed he repaying hundreds of pounds to customers for massive rounds of cocktails but in fact he was pocketing the money himself."
Love this show🌸💕💐
Love this show
I love this
The frozen cheesecake needed 24 hours in the chillers before servings. Microwaving it will spoil it
I am sorry, but my impression of Christian is:
1) he is either smoking
2) he is either complaining
3) but never working properly.
He went to jail for fraud. He is as bad as the incompetent reservation manager.
4) stealing & fraud .....YES REALLY!!!
That pretty much describes most of the staff. Chef not included.
There are some strange people making up this World. "Gary is very confident of his body"..... say no more! Plus he bought a jetski and proud of that. It takes all walks but I for one say we don't need anymore people walking this planet like him :)
Mark is very Alan Partridge!🤣🤣
That guy who coughed into gloves then prepared food 😔
This feels like watching The Office
Mark has his hands full with Christian , such a dense drama queen
Christian ended up in prison for stealing from another hotel.
Mark has his hands full operating on one brain cell.
And got found out when he move to Blackpool working in a bar helping himself to the takings
The guy that thinks the jetski makes him a Big man is delusional.
owns a jet ski must be 100 miles from the sea in brum.Always busy working uses it twice a year lol
And paying 6 grand for it when that could have bought his family a decent holiday abroad is mad. He seems selfish
Probably won it on bullseye
No one knows his market better than Mark. He likes the finer things in life better knows how to cater for the lower clas
@@chloe01010 So if you work hard and have kids you can't spend money on yourself?
Have u got a jet ski? You didnt mention it....
"I think I play the tough guy a bit" he says sitting there like Harry Enfield in a tank top and bike chain. 🤣🤣
15:13 Anyone else think the head chef has a Jim Broadbent air about him? 🤔
Absolutely thought that too....
Jetski boy is really SAD he kind of reminds me of that Harry Enfield character, the rich Brummie lol
Jealous??
@@naomiemurphy9882 Who could ever be jealous of an overweight delusional person holidaying in Devon ffs !
Not rich at all ,,!!!!
@@naomiemurphy9882 no I spend my money much more wisely.
The beer gut on that jet ski guy is disgusting!
He was nasty.
The guy with the jet ski needs to get a clue
the chef is the only one with sense
Guy with JetSki literally looks like he’s about to give birth
....to another jetski
One of my neighbours is the head off the pillock with the jet ski. The neighbour is a pillock also. I think the jetski is compensating for something else
Mark is one of a kind 😵💫
First there was the Office now for your amusement its "The Hotel"
Actually, Mark seems to be trying, and he does seem to care about and like people. For some reason he makes me want to help him get where he is trying to go. He just needs a bit more organization, and to make more decisions and delegate things like a boss. Christian and also that large dark haired lady with glasses seems to not have a very supportive attitude at any point. She does not seem to be in the habit of saying anything positive or helpful. IMO.
That's he's Mum silly
@@ramblingrob4693 I am not silly. The large dark haired woman I am referring to is his helper, or receptionist. Please refrain from calling people names.
@@paulaneary7877 Ooh Alison. why didn't you say her name. silly u.
With the blade flying out of that drill, I would be terrified if I were that guy with his head in the box. 😳
What's the betting that kid has never listened to a single Ramones track
What episode is this thanks for uploading not seen this one
Oh Lord the guy put a pair of shoes up on the reception counter
Honesty what does Alison actually do? Unbearable woman
Big
All she does is bring negativity to that workplace whilst trying to portray herself as amazing. He should have got rid of her a long time ago. She appears to do f**k all.
Profiteering and being the parasite she is preying on the goodness of Mark. The same counts for the criminal Christian who went to jail for financial crimes. These two are a greater part of the reason Mark lost the hotel.
She is busy putting her lipstick on and undermining Mark.
Some people don't need to be seen in their underwear
Especially grabbing his crotch in front of his daughter. Seems like a right creep
Alison eating the bowl of salad in the office 🤣bet she dives in the kitchen for a buffet for herself after it
@@gerrickhanI am a qualified too
@ 13:36 reasonable body haha...deluded..!
Alison always has food in her mouth !!!
I'm feeling very sorry for Mark..his a wonderful person..❤❤❤
The lifeguard has the easiest job ever.
99% of the time nobody is there.
It maybe "easy", but it's a boring job. You can't read a book. You can't use your phone. You can't listen to music. Just sit or stand there being bored.
Locutus yeah I get it, I just kinda meant Mark paying out wages for them when they’re not really used. I understand the need to have one though.
I love that the owner of the hotel doesn't know how to pronounce the name of it properly! 😂😂😂
that magicians hair lmao
He was definitely on the fiddle Christian
first time when I see a pregnant man.
A "BRONZED🏄🏻♂️AUSSIE,"
Dear Old Gary, Ain't.🤣
What is Alison's position? What does she actually do other than sit around and get paid?
and eat
We have got an accounts office full of these women .
She is a Resavesion Manager but I see ur point
Probably editing but she appears to do f**k all, unless her job is to bring negativity to the workplace.
She was useless.
Basil fawlty with a smile. .....
Haaaa! Yesss! 😂😂
He also needs 2 keep his shirt on !!
I wonder what ever happened to Ron the chef, Did he get out and about in that camper of his? Bless him ❤
That couple with the jetski definitely from the west midlands and i bet he won it from Bullseye
NEW STAFF MARK CAN CHANGE ALL THIS-- FIRE THEM!!!!!!!
YOUR THE BOSS- STEP UP!!!
Suzy Kiely you know this is years old 😂 he had to sell the place
aw has mork gone????
Suzy Kiely yeah he did. Still worth the watch though, great series
Forward to 2023, I just bet jet ski guy and wife are no longer together.
£276 for potatoes...
🤣🤣🤣🤣🤣
My Favorite show to watch from Great Britain... GOD BLESS THE QUEEN. thumbs up stay awesome everyone.
robert hill Please believe me it’s very embarrassing watching this, I’ve never seen or ever been to a Hotel like it! It’s horrendous. But pleased you like it!
You mean the German queen masquarading as English?
Saxe-Coburg-Gotha.
I would have sacked Christian
He’d have still stolen from you.
Is that place still open?
38:24 - 38:52 Exactly as my life. I'm also like Mark. Work hard, try to make others(customers) happy then go home spend the rest of the day lonely & tired
He gets worse by the episode, the producers of the show must have been tipped off he was worth watching because he was slowly descendng into madness & chaos. His lunatic snobbery is appalling...he thinks people are posh just because they're from Surrey? I feel so sorry for his staff..he must have been a nightmare to work for! The destruction of all those fillet steaks was heartbreaking to watch!
You sound really judgmental and nasty
Thought we already had series 3 doesn't look new because last they showed Christian had resigned and mark sold the hotel !!!
There would have been an extra £500 at least if Christian hadn't been there. Lol
It's like faulty towers meets are you being served.
Hes horrible lad that Cristian blames the chef for his mistakes
Are u scouse m8
This is from 2012 it say on hes water bill
Who'd have thought Christian would go on to be a criminal, jailed for 2 years for fraud. Shocking.
From the hotel?
In September 2016 he was found guilty and jailed for two years in his absence for ripping off a seaside holiday camp in North Devon where he worked as a bar manager
Holly Barton,what is hia second name? can you post the link?
Yes everyone knows
Not surprising at all. An "Event Manager" don't even know about costing and have no idea of how many ticket sold.
Is this Fawlty Towers?????
I LOVE this show!I ♥️✌🙏👍🇺🇲 5-21 🇺🇲
Was Christian syphoning money off Mark too?
Really hope not. However Mark is an innocent, open book and would be vulnerable to fraud. He wouldn’t want to believe someone close to him could do such a thing x
Mark is the best human
Doesn't Alison do the voices in some kiddie shows?
Typical. The one series I'm not following & there seems to be hundreds of episodes
Mark's got a face like a baby goat
Ron the chief only sensible person here
I thought Ron was the chef? Who's a chief? Like tribal chief?
Lol the key is let on ur posh and get all to run after you lol
Christian understands profits .......but not for the Grosvenor, only those dodgy printed tickets in his own back pocket. When employees swim against your tide, your going to sink .....such a shame for the owner trying to Micro manage everything makes you a busy fool. Right Hotel wrong team behind him or not so to speak.
What can I say???? Its hilarious how these totally mismatched people manage to run a hotel. Mark - lovely guy but totally in above his head. Would have been great managing something 40 decades ago. Christian - drama queen and over the top. No communication between him and Mark. His motto is 'it will be fine' LOL. Alison - gosh love her sense of humour. Her one off comments sends me into hysterics 'beam me up Scotty'. Priceless!!
"There were three boxes of cheesecake in ere, and there's still three boxes of cheesecake in ere..."
I thought it was odd he'd just leave them in the 💩. They had one job😂😂😂
@@anaishealy5073 Can't blame him for leaving, he'd probably been working all day and had to be up early the next morning to oversee breakfast prep. If staff can't handle cutting up ready made cheesecake and serving it to people then they shouldn't be there.
Christian was ripping the hotel with these events.
Seems the British did not get the memo about smoking being bad for your health.
@obrbob194 Yawn
@obrbob194 you should cut down mate
Its quite common in the catering and hospitality sector as its quite stressful/long hours
@@neillp3827 and it’s the only chance you get for a break most of the time
that old guy sat with the owners mum was actually really horrible and incredibly rude ! quite angered me the rubbish he was saying about the owner's mum being part of her son's downfall ! vile vile man
Welcome to U.K. sarcasm.
V D not really mate, i’m from yorkshire, that’s not sarcasm. it’s rude.
ben_roth99 maybe but I think the mother doesn’t show respect either and that’s the banter back from her bloke. Mark had money then he treated his mom. He lost all his money and only tells his mom of his woes(her partner knows) so the banter between the ppl that know creates what you see. Not nice but still is U.K. jokes/bants/bullying/sarcasm. Oh and I’m so sorry about the Yorkshire thing, hope you get better soon 😉
@@vd8642 Mark never lost all his money...
Well said ben 👏👏👏💯👍
You don't think she tried hard enough, it takes two you know🤔🤗
Imagine if that guy hadn't put the brake on when he was on the ramp 😟😟 also he'd have to be body confident wouldn't he
British humour is the best lol and Alison what you doing love nothing ?
I thought that old Queen Christian had quit? In the last ep of season 2, the narrator said he had left???
So, THis guy once owned three hotels and is now skint....This should be titled "Spangles the clown manages a hotel and then loses the hotel".
He was hopeless mark managing the hotel no wonder he went bankrupt
19:23 - We all are, love.
That chef is living in the 70's