THEY CALLED IT THE CRUISE FROM HELL
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- čas přidán 23. 08. 2024
- THEY CALLED IT THE CRUISE FROM HELL.
Passengers are calling theirs cruise on P&O cruise lines a cruise from hell. They feel it was so bad that they are gathering together and suing the cruise line. Was it rough seas? maybe bad food or missing all their ports? Maybe there were lots of fights onboard. No, the reason they are suing is they caught norovirus.
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I’ve got better things to do with my time than hiring lawyers to sue a cruise line.
I would like to see tong holders because if a person puts the tong on top of the food it’s no different than they placed their hands on the food. The best practice is to have the crew serve the food.
That's what I'm saying. The crew NEEDS to serve the food like they did when sailing resumed after the lock down. I only trust workers with gloves on to be properly sanitized. Who knows if the person before who touched the utensils even washed their hands
Agreed!!!
Couldn't agree more. Plus it prevents people from taking a crap ton of food or butting in line, grabbing food and going away. Staff will be aware of who is next (usually)
We are right now on HAL and you wouldn't believe how few people wash their hands going to the buffet!
It is disgusting!
Okay, most items from the Buffet are served and put on the plates by the Crew.
But nevertheless enough things the people can grab themselves.
Aaaaarrrrggggghhhhh!
@Niallisababe1 GLOVES have been shown to less sanitary than washing hands. You touch meat with your gloves… then salad… now you have cross-contamination. (Or worker wipes his face, then the tongs or food… cross contamination.)
Hand washing!!!! I can’t tell you how many women leave the bathroom without washing their hands!! They comb their hair, apply makeup but fail to wash their hands!! Gross 🤮
@christinekwaschyn5628 that's super gross. I've witnessed so many times when women rushed in/out of the restroom so fast and failed to wash their nasty hands.
This generation wants to sue everyone for everything.
If a cruise ship is shown to be negligent in any regard, it could, like any other business entity, be found liable by the courts.
Totally agree, people are always looking for some reason to sue. We are money hungry.
I'm weird... as soon as I get to my cabin, I flush the toilet, I run the shower and sink to make sure everything drains properly, I check the sliding door to the balcony and make sure the fridge is cold. If there are any problems, I can notify the staff immediately and get everything taken care of on day 1 instead of later.
The staff are great, but the previous guest could have done something.... unusual... to the cabin.
Lots of us do our own sanitizing in our cabins. Sometimes, in the rush of getting the cabins ready for the next voyage, as good as the stewards are, they miss things. It isn't done on purpose. We all should do our part by making sure we're clean and sanitized as well.
Wash your hands, hand sanitizer.
Hand sanitizer does not stop NOROVIRUS
Maybe , they should go back to serving us at the buffet, a-la- COVID style. Since a lot of people refuse to wash their hands. 🤢
Ventura is renown for the lack of sanitisation. We were on a back to back on Ventura and there was zero sanitization, as an example, no hand sanitizers in any of the restaurants, passengers being permitted to go to breakfast in their night wear. During the first cruise we decided that we would get off when we returned to Southampton, we advised the loyalty desk that we would be disembarking and our reasons, we were then called to a meeting and aired our views. We were assured that if we stayed on things would improve. Fortunately things did improve but we shouldn't be telling them what to do. It's about time P & O were taken to task, it's not just Ventura, although the worst we've seen in their fleet, but cleaning on some of the other ships is very poor. We have now abandoned our loyalty with P & O (over 30 cruises) and we are currently enjoying trying other companies.
We wash our hands before serving ourselves in the buffet and after because we don't want other people's germs from the tongs.
Actually Don, you can sue a hospital and a restaurant in the US and there's a good reason for it too.
Not for catching an illness from another patron. This isn’t an illness they got from eating the food. This would be like you suing a restaurant because you caught a cold from another patron in the restaurant.
@@wendio5437 - Actually, if the restaurant did not have proper sanitation (such as sneeze guards at the salad bar), and that's how you caught the cold, yes, you could.
There is way too much suing going on. People want things for nothing
I went on the vloggers cruise you were on and got covid. Could have been the plane, bus, airport. You just don't know.
We don't sue restaurants? Sure we do, if people get food poisoning. Hospitals are sued all the time for malpractice. Hotels also get sued when due to their negligence a guest is harmed. If the cruise line did not clean the ship properly, yes, they can be liable. It is NOT comparable to a hurricane. Cruise lines have no control over the weather; they DO have control over how they sanitize the ships.
Well said.
Usually, norovirus spreads because people do not practice simple sanitation practices like washing their hands before getting their food at the buffet. The cruise lines have to meet their cleanliness standards, or they do not pass inspections. It seems to me to be more the fault of the passengers than the cruise lines.
@@williamrapien6071 Cruise lines have willfully and volitionally shown deliberate indifference to norovirus. This is well documented.
@@NeedtoSpeak Where is it documented? I have checked a number of sources, including Cruise Law News without finding anything that indicates what you are stating as fact. Are there episodes? Yes. Do the cruise lines react? Yes. Is the source the same as the sources in other venues? Yes... Poor sanitation on the part of the customers.
@@williamrapien6071 I am addressing this from a medico-legal perspective. Here are summary articles that will open a flood gate of findings.
There are several studies and articles that critique the effectiveness of norovirus precautions on cruise lines:
1. **Surge at Sea: Alarming Increase of Norovirus Outbreaks on Cruise Ships** - This article highlights the ongoing challenges of controlling norovirus on cruise ships, emphasizing the need for enhanced preventive measures. It points out that despite efforts, the close quarters and shared facilities on cruise ships make it difficult to contain the virus².
2. **Norovirus on Cruise Ships: Should Americans be Worried?** - Published in SAGE Journals, this study discusses the inconsistent results of measures taken by government agencies and cruise lines to manage norovirus outbreaks. It suggests that current precautions may not be sufficient to prevent outbreaks⁴.
3. **Cruise Ship Virus: Norovirus Symptoms and Prevention** - This article from Cruiseline.com mentions that while good hand hygiene is crucial, studies have shown that hand sanitizers are not effective against noroviruses, indicating a gap in the current preventive strategies³.
These sources suggest that while there are measures in place to prevent norovirus outbreaks, their effectiveness can be limited due to the over crowded and lack of enforcement of those procedures.,
Source:
(1) Surge at Sea: Alarming Increase of Norovirus Outbreaks ... - SciTechDaily. scitechdaily.com/surge-at-sea-alarming-increase-of-norovirus-outbreaks-on-cruise-ships/.
(2) Norovirus on Cruise Ships: Should Americans be Worried? - SAGE Journals. journals.sagepub.com/doi/pdf/10.1177/216499872000800204.
(3) Cruise Ship Virus: Norovirus Symptoms and Prevention - Cruiseline.com. cruiseline.com/advice/before-you-cruise/what-to-know/5-things-you-need-to-know-about-noroviruses.
(4) Norovirus outbreaks on cruise ships in 2024 | CruiseMapper. www.cruisemapper.com/wiki/1056-cruise-ship-norovirus-outbreaks.
(5) Can Cruise Lines' Norovirus Preparedness Help With Coronavirus .... www.travelagewest.com/Travel/Cruise/Can-Cruise-Lines-Norovirus-Preparedness-Help-With-Coronavirus-Prevention-.
(6) Getty Images. www.gettyimages.com/detail/photo/an-in-depth-view-of-the-norovirus-royalty-free-image/158804734.
They should not be able to sue for getting sick 6 or 7 days into the cruise - the cruise ship did their cleaning.
Any cruise is a dream come true. And expensive. How could it not be.
Yep I've been sick on 3 cruises and 2 after the cruise.. just life...stinks when it happens
On my first cruise to the Caribbean (2008), I became ill after the first port stop which was St. Thomas. It was a virus that lasted about two days. I didn't see the doctor on board but I think the medical department was busy because on the next two port stops there were ambulances waiting when we docked. There was also a patient on a gurney with an IV waiting to be transferred to a hospital when we arrived back in Miami. I contacted Carnival by mail because I knew that many people on the ship were sick as told to me by our cabin steward. Carnival replied but admitted no knowledge of illness aboard the ship. They did offer a "gift" on our next sailing. I didn't ask or expect anything from them other than a response.
I came down with the novo virus on my honeymoon. There was no name for it back then. This was in 1972, Mexico 14 days. It was the worst trip ever! It lasted 4 weeks!
Are you saying that extra cleaning is only after a cruise line has an outbreak?
Should the Titanic have avoided icebergs once it has already hit one and is sinking?
I believe the cruise lines should be aware of outbreaks and take additional precautions BEFORE they have hundreds of passengers who are sick.
And if people don't sue the cruise line, they will believe minimal cleaning is enough.
Everyone is sue happy and want to sue for no good reason.
Norovirus is rough. I caught it Apr 30th and my digestive track still isn't back to normal. So I can see how contagious this virus is.
We do sue hospitals, restaurants, hotels... Ask a doctor how much malpractice they carry. Restaurants get sued all the time for food poisoning. Suing a cruise line for failure to keep their ship clean especially when the illnesses are happening on a subsequent cruise seems okay to me. Probably, by offering appropriate compensation ahead of time, P&O could head off some of this. That said, nobody takes the "dream cruise of a lifetime" on P&O. ;)
It’s the idiot that didn’t wash their hands after taking a 💩 not the cruise line fault, get a grip.
Hi Don! What the hell. Nothing will stop the stupidity.
Well, I guess now that someone gets sick on vacation anywhere, people will be trying to sue the venue.
I agree with most of these comments, however I would say as someone that lives in the and Sails P&O regularly they have cut back a lot recently. They now often run out of hand sanitizer, you inform them and it’s still empty the next day. They had issues on two ships this year with Nora virus weeks before they told any passengers, I was on one two weeks before with staff issues and passengers getting ill, cleaning was not stepped up. No changes in the buffet, they were boarded by the health authorities due to the numbers of complaints from passengers when they returned home.
Sounds like there may be more to this class action lawsuit then just people being petty.
One difference is someone doesn’t pay thousands of dollars to go to a restaurant. Also restaurants have been sued for food poisoning. Also a consideration is if it was something the cruise ship did/didn’t do that contributed to the outbreak or if it had nothing to do with them in causing the outbreak.
Insurance companies make enough off of me - we should be able to get something from them.
We have turned into a litigious society. 😢
Guest service manager at a hotel here. We get sued all the time. It's just the guest doesn't always win, because there is no negligence. I'm pretty sure that cases are quite often settled to make it go away, which is really what they are hoping for.
Difference between US and other countries, US folks sue a lot more, for a lot of reasons.
I was recently on Queen Anne and I was pleased to see staff serving the food in buffet, but still some people were putting the hands threw and touching the sandwiches people never listen I see this all the time disgusting.
It sucks when this happens, but I can't see a lawsuit.
Hospitals get sued. We had one lady walking in the parking lot in the snow with summer shoes on and slipped. She sued because the snow was not "totally" removed. The hospital settled out of court for a stupid action by an ignorant person.
Perhaps it is time to start to sue. How many times have you reported on people getting sick.
I had what I consider to be norovirus 3dayd before I disembarked. I threw up everywhere. And worse. My cabin would have needed steam cleaning everywhere. Do I think that there were new passengers in my stateroom a few after me?
Is it coincidence that according to the room telephone there had been numerous calls to the medical centre prior to me boarding!
I still do not understand how someone else can be responsible for only a few people getting sick. If it was the cruise line's fault, then everyone on the ship would have gotten sick.
Rrstaurants can be sued.
Stay home and cook your own food.
Ridiculous.
I got the flu on a cruise along with a bunch of other people. They deep cleaned my cabin while I was quarantined.
I was on ventura last month and the cleaning & sanitizing was excellent,there was a number of cases but officers & crew followed every rule & cleaning pracice.
What??? People sue for ANYTHING AND EVERYTHING in US....
Some people are just sue happy after free money.
I've done 77 nights on board P&O cruises, and I can tell you, they're not lines I would use for a luxury cruise. They are a bit like MSC Cruises, they're just a cheap, no-frills cruise line.
Maybe they should wash their hands. 🤷🏻
That’s what I was thinking.
Maybe They did, but the sob in front who sneezed, coughed, and went to the bathroom without washing theirs then touch every thing along the buffet line, including handling all the breads to find the right roll.
Something doesn't sound right. You get sick, you get unlucky, its not the cruise line! Best Jeff & Sandy Brooklyn NY
We recently did an Alaskan cruise, several people came down with Covid, some on the ship and some after including my brother and sister in law. Nobody is suing.
Covid, colds and airborne issues are addressed by cruise lines through ventilation mitigation procedures. Cruise lines do NOTHING to address the rampant spread of the norovirus. It’s time they are being held accountable.
Wash your hands
Wash your hands
Wash your hands
!!!!!
people are sue happy anymore money
Norovirus is really hard to scrub away. It stays on dry surfaces longer than you think. Hotels in resort cities have trouble fighting it. I think these passengers are not going to win.
cruzing is swimming inside petri dishes.
Restaurants do get sued, at least in US
I don't think they can sue, especially if hand washing facilities were provided and they didn't use them.
Also on princess at the moment in Norway, medallion not working, ocean now not working, should I sue? Getting very annoyed.
People are looking for easy money!!!
Don, I miss seeing the ocean in the background
people sue hospitals and restaurants all the time.
Must be different in Canada. People in the U.S. absolutely DO sue schools, hotels, restaurants and hospitals for this type situation. And because the cost of litigation is so high, schools, hotels, restaurants and hospitals offer offer cash settlements to make these suits go away.
Spot on Don, its all about getting refunds for something that the cruise line is not a fault
Given that the outbreak was out of the cruise line's control, and the cruise line did everything to make the ship safe, I would not sue. In fact, I expect this to be thrown out of court.. if it does go to court, and the plaintiffs win, I guarantee you, you WILL be signing waivers to not sue before you get on the ship.
Following your logic, Titanic should have argued that its sinking was out of their control, and that people should know how to swim because you could drown in a pool!
Seriously?
@@NeedtoSpeak The Titanic? Seriously? Ships are now required by law to have enough lifeboats. The Titanic complied with standard practice in their day, but because of the Titanic, the laws changed.
Waivers hold no weight when they are not voluntary. The test would be were you informed before you booked of the condition and did you explicitly agree to the waiver under no form of duress. Having said that a waiver does not protect anyone from gross negligence which may or may not be provable in a court of law. Presenting such a waiver as a condition of passage is almost an admission of guilt in and of itself - not to mention killing all your business prospects.
@@williamrapien6071 sir…..this is an analogy, a metaphor. I can tell you aren’t stupid…….
@@williamrapien6071 by the way…..how did the number of life boats work out for those who died on the Costa Concordia, or the near disaster on the Viking Sky where NO lifeboats could be deployed?
So many passangers refuse to wash or sanitize their hands, making it hard for cruise lines to prevent contamination. Maybe a camera at the hand washing area, identifying and recording passangers who dont wash their hands is an option. Following an outbreak, the cruiseline could identify those passangers and the blame could go where it should go.
My first cruise in 2018 pre COVID etc I was so pleasantly surprised to see the rigorous hand washing and sanitising stations as you entered dining rooms and even paper towel right beside public bathroom doors so as your now washed hands remained clean when you’d open the bathroom door to go out again with the towel. If each and every person had good hand washing routines it’d help a lot imo
How many times do we have to say wash your hands.
It is not fun to be on your wonderful cruise & then becoming ill however suing the cruise line would not enter my mind.
Don, they want it to be an amazing trip because they have forked out a huge amount of money that they don’t have. So many people are going into debt to travel. So they get upset if something goes wrong. Many people may not get a “next cruise”. They blew their wad on that one vacation - there wont be dozens of cruises in their future.
When I went to Africa, I got sick and so did my sister. Never thought about suing anyone. We also was made aware that we could sick because it was a different environment. Still enjoyed my vacation.
How stringent can you clean and enter ship in 4 hours
It happens and there isn’t a lot the cruise lines can do about it unless they force people to wash their hands etc.
Your right it's the luck of the draw. I've been on 25 cruises and each has been great. Over the years the quality of the food has gone down bbut I don't blame our servers there not at fault. Being in the open ocean is wonderful and i wish everyone could do it at least once.
I got covid on a cruise last Feb. Does that mean I could have sued and won? I think not
Ridiculous that people want to file a law suite against the cruise line
It is the chance you take, when you go on a cruise. I got norovirus on a cruise and was in my cabin for 3 days.
All cruise lines need to SERVE the passengers, so no one touches the serving tools.
They also need to have crew in the restrooms to make sure people wash their hands.
I do not understand why the cruise lines do not do these simple steps. It would save so much time and money and keep the passengers safer.
Crew should serve food. People should not touch the spoons, forks or tongs. I’ve witness people cough and sneeze into their hands then reach for the serving utensils. A filthy, dirty habit. I’ve witnessed kids aline at the buffet picking up food with their hands then putting the food back. If crew serve the food, they also cut down on the extreme waste by some people.
some people just want to sue for free money
Did they wash their hands?
What is that Song ''' MONEY FOR NOTHIN '''????? Free $$$$
After Cursing since '''73 Never had an issue BUGS , FOOD
Cabin always Clean . ....p.s. Just had Our 100 Cruise ...
Who has money and time to sue?
I was on a cruise last year and got sick but I didn't have insurance they charged me $1,800 and they wanted their money upfront they wouldn't let me make payments and won't let cruise until its pay off l didn't sue them 😢
Every time something was going around at my daughter’s school, she would catch it. It never occurred to me to sue. Things happen.
Don, you have mentioned in a previous video that ships are inspected (I can’t remember if it’s annually, semi- or biannually) for health code violations and the results published. I would look at the ship’s inspection reports before and after a cruise on which I became SEVERELY ill. If the ship has consistently received poor ratings then I might consider suing. On the other hand, if the ship has consistently achieved high marks for hygiene and food safety from professional inspectors, THEN I would accept that the cruise line and crew had done
Doubt you can’t sue for Norovirus or anything else! Who knows if someone brought it on- spreads fast!!
I guess you should have asked for cruise credit on that Brazil cruise. They aren't keeping up with their cleanliness standards, and you got ill. Yes, they do sue restaurants. Management goes to special classes to learn how to keep things in tip top shape. You must have insurance in case people do sue because you were negligent in clean up. If the cruise company didn't offer another cruise or money back, the people have a right to sue. It's up to the judge if they get compensation now. I don't agree that it's like a hurricane. If cruise companies are finding they have Norovirus outbreaks then they need to change their cleanliness standards. Maybe suing will get them to take better measures?
Totally agree. These companies don’t want to take the extra time and money that it takes to keep their passengers safe by keeping things sanitary so if they won’t do it voluntarily…..well, maybe now they’ll be forced to do the right things.
Everyone is always out to make a fast buck these days. It's ridiculous!
Air Conditioning FILTERS Don. Air Conditioning Filters!! I lost feeling in face & legs from norovirus contracted on hal ship. Happens in hotels, hospitals etc. It's not funny. It's called negligence.
But I haven't yet heard of a norva virus breakout at a camp ground. But hospitals, hotels, restaurants, shops they do all serve food and water. Some people's immune systems are stronger than others.
Guess it depends on the situation.
HOORAY!!! FINALLY cruise lines are being held accountable for their deliberate indifference regarding health and safety issues. Rather than DEMAND hand washing at the point of entry to the food areas, cruise lines turn a blind eye. They allow people to pick up items at the buffet by hand, and then put it back! During Covid, staff served the items from the buffet cafeteria style!
Hope all cruise lines face these legal challenges, and that they are required to reimburse the cost of the cruise, medical fees, fees associated with being unable to travel, AND PUNITIVE PUNISHMENT costs.
This legal action, hopefully, will to reducing what has become ubiquitous on cruise lines! 🎉
We actually EXPECTED to get sick with something on our cruise in May. Just got a "cold" virus (tested negative for Covid). Felt pretty blessed not to get something worse. Wherever you go (church included) you can catch something because people go out and about when they are sick. Suing never enters my mind. It's just life.
washy washy no sicky sicky
To sue or not to sue? That is the question.
The CDC can fail a cruise ship during an inspection, but I don't think they can levy fines.
Who’s to say the first person with it didn’t bring it on board. I’ve seen people coming on board that are sick. Illnesses happen.
Unfortunately, people will sue for anything & everything
It's so hard to prove where you could of picked up a bug.
Probably shouldn't sue the cruise line? It's not fun, ⚓️
It's ridiculous
Re the Titanic comments. If you can show that the captain ignored iceberg warnings, and that the Marconi employees did not transmit the message from the California that they had to stop due to too many icebergs, then yes, you could sue for negligence and all the diamonds and paintings you had as luggage. Question is whether one would sue White Star or Marconi.
Was P&O at fault? Did they miss hygiene protocols?
But, was the cruise line negligent in the cleaning process?
How do we know you didn't contract it from your plane fight? Restaurant before boarding? A public bathroom? How do we know that they do proper handwashing? Everyone wants to sue for everything without personal responsibility.
FYI, all the places you listed that you said we don't sue, we do sue. At least in the United States. No person, place or entity is immune to it. I'm not saying it's right I'm just saying it happens.