[LG Microwaves] Sensor Cook - NeoChef™ Microwaves

Learn about the Sensor Cooking, a feature of the LG NeoChef Microwave Oven.
This video is for training and service purposes only.
LG makes no warranties either express or implied for the content, and this video may be changed or updated at any time by LG without notice. Copyright © 2020 LG Electronics Alabama, Inc. All rights reserved.
Useful Links:
Help Library Support: www.lg.com/us/support/help-li...
LG Community Forum: lgcommunity.us.com/
Twitter: @LGUSSupport
Request a Repair: www.lg.com/us/support/repair-...

[@johnturan]

Mine is similar looking model but button says Auto Cook. I go thru steps & it confirms/displays OFF but still chimes!

[@LGUSASupport]

Hi there! It seems like the microwave is displaying "OFF" for the Sensor Cook feature, even though it's still chiming. To better assist you with this, please send us a private message via Facebook or X at @LGUSSupport with the model and serial number of your unit.`Al

[@joblessalex]

You're telling me I've been putting my food on the edge of the plate and I should've been sitting it perfectly in the center all this time?! Aaaaaa

[@greginfla7211]

Does it say anything about the inverter technology?

[@LGUSASupport]

Hi there, this unit has our smart inverter which controls precise temperature to heat foods up and defrost evenly. Please send us a private message on social media using the handle @LGUSSupport, and we'll be glad to provide additional support. Please see the link for more information tinyurl.com/yf6hkzpj. ~Tanisha

[@sindhujagowthaman1178]

Can we grill chicken using

[@janebair6171]

Sensor cook settings are wrong! Overlooks vegetables, undercooked oatmeal. Settings seem to be reversed.

[@LGUSASupport]

We appreciate your feedback with regard to our Sensor-cook feature on our microwaves, Jane. While certain foods require more or less time to cook, we want to ensure that you get a quality experience with this feature. Should you ever encounter an issue that requires us to service it, count on us to always have 24/7 support at your fingertips. ^Anthony www.lg.com/us/support/help-library

[@DJ-Jtech]

LED chip board only lasted a year and now can’t see anything in this dark microwave. 😡

[@LGUSASupport]

Hi there. We appreciate you bringing this to our attention. We want to ensure you get the best, awesome experience with your unit, and we'd be happy to look in. When you get a chance, please send us a private message with your contact details, model, and serial number. Thank you! ^Anthony

[@DJ-Jtech]

@@LGUSASupport unable to send a private message through this platform. Please provide an email for additional information needed.

[@LGUSASupport]

Hey DJ, you can send us a private message via our Twitter or Facebook account, @LGUSSupport. Don't forget your details, so we can get in touch with you! Should you still prefer email, you can find our contact information here: www.lg.com/us/support/contact ~Tegan

[@N0rlight]

Living in the 2006 era eh?