Five Window Buying Mistakes

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  • čas přidán 28. 05. 2024
  • Are you needing help with your window or door project? Check out TheWindowExperts.com/
    Buying windows can be a big investment and the last thing that you want to do is make a mistake. Today, Jeff shares five mistakes that he's seen and heard about time and time again so you can avoid them. www.houstonwindowexperts.com
    The True Cost Of 0% Financing: • The True Cost Of 0% Fi...
    Low - E Coatings: • What Are Low-E Coating...
    00:00 Intro to window buying mistakes
    02:40 Mistake #1
    06:54 Mistake #2
    10:15 Mistake #3
    12:02 Mistake #4
    15:28 Mistake #5
    #HoustonWindowExperts
    #ReplacementWindows
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Komentáře • 1,2K

  • @iaammiillk
    @iaammiillk Před 2 měsíci +7

    Crazy after watching this video a day after I got a today only price. Told him and his today only price to kick rocks, and on the Next day received a text, email and call from the stores manager saying they have a special for me. Thanks for this great video

  • @Justin-tq9vv
    @Justin-tq9vv Před 3 lety +21

    I had that hard-sell salesman at my house for 3 hours yesterday. I said no because I despise pressure sales. It turns me off instantly. I warned him in advance and he still tried it. Thank you for posting this video.

  • @seansiegler
    @seansiegler Před 8 měsíci +17

    Thanks! I have dealt with so many of these tactics on pretty much any home improvement project (gutters, roof, siding, etc) and have learned to walk away when these tactics start coming up. Thanks for sharing such an honest perspective!

  • @therealmfwic9503
    @therealmfwic9503 Před 2 lety +37

    Great video! Went through this experience with an Anderson rep. Spent 2 and a half hours at the house (for a 90 minute meeting). Gave us a quote of over $50,000 and pressured us (especially my wife). He got short and snooty when he realized we weren’t taking the bait. It shouldn’t be this difficult and leave you feeling sleezy when buying windows

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 2 lety +4

      It's awful... I'm not sure why they do that.

    • @therealmfwic9503
      @therealmfwic9503 Před 2 lety +6

      @@HoustonWindowExperts
      Me neither. Definitely not a good way to go about business. But it must work otherwise they wouldn’t be around right?

    • @seekwrage
      @seekwrage Před rokem +2

      2 hour meetings sheesh. That itself makes me not want to get new windows.

    • @josephquinney8209
      @josephquinney8209 Před rokem

      Anderson is worthless. One of their employees named Joe Reeder is always in youtube comments bad mouthing anyone and everone that doesn't praise ANDERSON. He alone swayed me and dozens of friends and family from ever doing business with Anderson. I would NOT use ANDERSON if they were the last window company in the universe.

    • @rahultino
      @rahultino Před rokem +4

      Exact same story with us. All decision makers to be present. Long presentation after a long work day. We were exhausted. Initial quote 57k. Same day buying discount brought it down to 38k. Then he left to get his dinner so we could think about it. We decided not to decide the same day. This guy was a pleasant salesman and left without showing any signs of annoyance. Rehash manager called the next day and got the price further down. So much for the price being valid only for one day. Glad I saw this video.

  • @digital_0630
    @digital_0630 Před 3 lety +24

    I’m in the process of building a home in central California. Wish there was a window company like yours around here for when we start putting the windows in. Awesome videos, Jeff. Keep it up!

  • @christfollower122491
    @christfollower122491 Před 3 lety +21

    Love how transparent and open you guys are. I watched your videos last night called for a quote. Calvin came out today and we closed. I can’t imagine working with any other company. Calvin represented you guys well.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 3 lety +1

      That's awesome. Thank you for your trust and your business!

    • @TheCwiggins94
      @TheCwiggins94 Před rokem

      Are you still happy with your windows? We just met some guys today with them and we're trying to decide who we want to go with. These guys were our 3rd quote.

    • @stevej6413
      @stevej6413 Před rokem

      Would like to know aswell.

  • @Redmoonblaze
    @Redmoonblaze Před 3 měsíci +1

    Really insightful! Thanks for the advice!

  • @lauram1875
    @lauram1875 Před rokem +3

    I started watching your videos about an hour ago and can’t stop! I keep telling myself I have to get to bed, but then you mention another video and I’m like, “Ahhh, I have to watch and learn more!” Thank you so, so much for these valuable videos!

  • @sariw2009
    @sariw2009 Před rokem +6

    I'm in the process of buying windows for my home right now, and I'm sooooo glad that I found this video. Thank you for providing all this information!

  • @lindsaybass8544
    @lindsaybass8544 Před rokem +19

    So helpful! Thank you! I wish we were close enough to work with your company because it’s obvious how genuine and nice you are.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před rokem +1

      Hey, I may know someone near you that I can recommend. Please check out JeffsList.com

  • @MisterScott7
    @MisterScott7 Před 2 lety +5

    OMG. I felt like Jeff was talking to ME! We just had this over the weekend. And it really does make me want to forget upgrading the windows...until I found your channel! Now, I'm excited to get my "Jeff's List" recommendation for my area (KC) and get new windows. You are AWESOME!

  • @logicalblueberry
    @logicalblueberry Před 3 měsíci +2

    This video is so helpful for anyone, even those who will never buy windows. A great explanation of how to avoid falling for high pressure sales tactics. Thanks so much!

  • @anital5020
    @anital5020 Před 2 lety +6

    Great video. Thanks for helping the consumers know what to expect and how to handle this situation.

  • @alex8426
    @alex8426 Před 3 lety +10

    Thanks for the tips you just shared. I have encountered that type of salesperson you've mentioned on the video and my wife had fallen into the trap. I wish I've seen this video before we got our whole house windows replaced. There's tons of sharks and alligators here in hollywood and they are hungry for your money. You're spot on saying all the tricks they use. Cheers to you and your company.

  • @rah1735
    @rah1735 Před 3 lety +1

    Thank you for the video and chapters

  • @garriottdavid0306
    @garriottdavid0306 Před 3 lety +1

    Very well said Jeff. Thanks for your knowledge on windows. Merry Christmas sir.

  • @joemiller8029
    @joemiller8029 Před rokem +3

    I appreciate you taking the time to make this video and it was very informative - although it was more about what to watch out for regarding sleazy sales folks rather than on windows. But I'll hunt around for some of your other videos on windows being that I need 22 new windows! Great video, thanks!

  • @phillipswain4942
    @phillipswain4942 Před 2 lety +8

    I am in the window and door business in California. I have never tried to high pressure sell product. Educating the customer has always been my way of selling product. I sell a large selection of product from quite a few different companies. The best window to buy is the one that fits your budget and style. Top of the line is not always the best fit for a window project.

  • @mikecatg
    @mikecatg Před 10 měsíci +2

    Mistake No 6. Buying from Window World (Orlando Fl)

  • @jmfasi
    @jmfasi Před 2 lety +1

    I appreciate that you made this and other videos to help me navigate this highly confusing process of buying impact windows in Florida.

  • @lewlevine9603
    @lewlevine9603 Před 11 měsíci +4

    Hi Jeff, GREAT video. A while ago I had a number of window companies come out to give me quotes, but when they ask their "closing" questions during the demonstration, I told them I wouldn't be buying tonight because I already have another one or two window companies scheduled to come out (even when it got down to the last company) and I want to see what they have to offer before purchasing. Of course, they tell me their window is better, but... When they bring up the "tonight only" price at the end of the demo, I tell them that is a bunch of BS and if I call their company back and they don't honor the "tonight only" price they have lost my business. They do not have to send the salesman back. It doesn't cost them anything for them to send me the contract via email or snail mail and have me sign it and send it back. Unfortunately, I didn't purchase windows previously, but I'm about to start the process again. This time I only need quotes from two or three companies since I am already familiar with their products and just want to get the current price. And I definitely agree... fall in love with the company first. Find one that has a great reputation and stands behind their product and their work!

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 11 měsíci

      Lew, you are reading my mind! I hope you find exactly what you're looking for.
      I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

  • @rajpatel4806
    @rajpatel4806 Před 2 lety +5

    Excellent video! Thanks Jeff! I wish there were more people like you in this world.

  • @VmanJeff
    @VmanJeff Před měsícem +2

    Yes…. The local Anderson Window dealer did most of these tactics. But I had purchased from them years ago when I was flush and knew the owners brother in law so I received what I thought was a good price. This time around I cancelled on the second day after. My windows were around $78k but my today price was 54. After getting approved I mulled over the interest rate (which was low but I hate paying interest these days!) and the term of the loan. Decided to cancel on the second day. Then several calls offering lower prices.
    I’ll do it myself. I’m handy and have time. Just need to get someone to order the windows!

  • @jimmytrust8136
    @jimmytrust8136 Před 3 lety +2

    Great video. Thanks for all the information.

  • @anthonycreighton9292
    @anthonycreighton9292 Před 3 lety +16

    As an aspiring siding, window and door contractor in western NY i truelly love your videos. I've been working in the field for 22 years and have been in business on my own for 5. I'm learning how to sell my own work vs. being a subcontractor. I appreciate your time and explanations because alot of what you say has been spot on. I also want to be ethical and transparent with people as I feel there is a huge lack of that here where I am at. Thank you for your time and videos. Your a true role model.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 3 lety +4

      Congrats, and welcome to our channel. I'm glad you're here. I hope we can change the contracting world together!

    • @zloungeact
      @zloungeact Před 2 lety

      Truly*

  • @bruce4627
    @bruce4627 Před 3 lety +11

    I wish you had an office in St. Louis. I love doing business with a company that doesn't try to treat you like just another victim. I have a 57 year old house with original windows.

  • @xeniapasin2708
    @xeniapasin2708 Před 3 měsíci

    Thank you so much for this valuable information!

  • @BryanSArnoldRocks
    @BryanSArnoldRocks Před 8 měsíci +1

    Love this video! Extremely helpful!

  • @lochgnocchi
    @lochgnocchi Před 2 lety +17

    We sat through a 2 hours presentation by a Renewal by Anderson rep today. Thankfully we had a Marvin quote in the back of our minds from last year so when we saw the wild numbers, we were surprised but didn't fall for their tactics. Our experience with the Marvin rep was completely opposite of today. My dad sent us your videos after hearing my story. Here to learn as much as we can before we move forward on any window purchase!

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 2 lety +1

      Thank you for watching. If you'd like us to recommend someone in your area, please visit JeffsList.com

  • @protoword10
    @protoword10 Před 3 lety +3

    Thank you very much sir, I wish, in some other areas of businesses also, you could find honest guy like you to talk us about their products...

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 3 lety +1

      Thank you for watching. Hey, honest, transparent business practices are making a comeback. I've seen it trending all around me. The buying public is demanding it and those who provide it are being rewarded by their clients. It's the best way to do business!

  • @rtaylor3350
    @rtaylor3350 Před 3 lety +1

    Very informative, thank you

  • @ScottyLo
    @ScottyLo Před 2 lety +1

    Great video. So much valuable information. Thanks for sharing your knowledge.

  • @700poundz
    @700poundz Před rokem +4

    Thank you Jeff. I justed had Renewal by Anderson and Power Home Remodeling came to my home in New York for windows estimates. My the first estimates from Renewal by Anderson was for $81k for 24 double hung windows. The discounted price was $58k. The Power Home Remodeling estimates was $31,500 for 24 windows. The discounted price was $23k. Like you said, they both gave me a take it now dealing or pay the original quotes. This was a very unbelievable experience. They are worst than a used car Salesperson.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před rokem

      Yikes, I am certainly not surprised. I don't understand these companies and how they think they can get away with it.
      If you're looking for a great window company near you that doesn't do these things, I might know someone. You can look for yourself by visiting JeffsList.com

  • @bc5001
    @bc5001 Před 11 měsíci +3

    I can tell this guy loves his job/business because he assumes we fall in love with windows like he does. LOL Great video. Very informative. Thank you.

  • @flipsidegymnastics131
    @flipsidegymnastics131 Před 2 měsíci +1

    Thank you! Super helpful.

  • @troybuschbom9678
    @troybuschbom9678 Před 2 lety +1

    Great video! I appreciate the information Jeff.

  • @wwjeepdaddy
    @wwjeepdaddy Před 2 lety +23

    I think I love you Jeff. You described my recent visit from Dreamstyle remodeling to a tee (also). They sell the ProVia line of windows and I was almost talked into loving their windows. Then the numbers, how bad other windows are, and the savings if I buy now etc... Also they offered another veterans discount. So the retail price was $35,229, Promotional price down to $26,421 and with the vet discount down to $25,101. The he called his manager and got the price down to $24,500 today only. Then offered zero percent financing. Then tried to make me feel bad when I wanted to think about it. I insisted on seeing some other houses in the area with these windows. He only had a slider sample and didn't have the double hung sample.
    After watching your video, I could see that the ProVia window frames ARE much chunkier than I really wanted. Many retro-fit windows you see in the big box stores are even more chunkier. I live in Prescott AZ and I know you are in the Houston area, but you did say that you might be able to help me find a company that won't lead me into those 5 possible buying mistakes. I'm sure that if you know a good company in the Phoenix AZ area, they will drive the 100 miles to show me their window line(s). I don't want to make any of those mistakes. I love your company and love the way you explained this to us. (all CZcamsrs) Thank you VERY MUCH!

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 2 lety +2

      Hi, we can help. Please email our office. info@houstonwindowexperts.com

    • @robertwasinger8193
      @robertwasinger8193 Před rokem +1

      That Provia window is a one and done deal! Lifetime warranty! If you get the whole house done most of my customers heat and Air conditioning bills are CUT in half

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před rokem

      I agree

    • @lydialas8756
      @lydialas8756 Před rokem +1

      @Hello William how are you doing

  • @johnchapman7337
    @johnchapman7337 Před 2 lety +5

    What a great video,
    Depending on the project I met every one of those sales people over the past few years, I spent 52 years as an engineer in the construction business including capital plant sales - its a waste of their and our time.
    Why do they do it? I laugh at them when they try the tricks you mention, and more.
    Good for you to identify the less than honest folks in the industry.
    One point you mentioned I have to emphasize, quality and knowledge of the installing crew. Its paramount a great product installed badly will still be bad.

  • @theoptimalspark8198
    @theoptimalspark8198 Před 6 měsíci +2

    I dropped out of the buying process last winter due to price but not before I could use all your tips and knowledge on a Pella salesmen. I spent the morning watching your videos and he assumed I had done this before! I’m thinking about jumping back in now that it’s getting drafty again. Gotta rewatch your videos and refresh on my notes. Thank you Jeff!

  • @lenoreschindler6798
    @lenoreschindler6798 Před rokem +2

    Loved the comment about the amount of glass vs surround and the pictures to show examples. I hadn't considered that at all and now I feel like I know what I'm looking for.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před rokem

      Great! I'm glad that helps. Fyi, if you are looking for a great window company near you, check out a website I've developed to help people find good window companies all over the country.
      JeffsList.com

  • @nathanyamaha465
    @nathanyamaha465 Před 3 lety +94

    He must be talking about Renewal by Andersen. Every single one of these sales tactics is what they use.

    • @Santanaman9
      @Santanaman9 Před 2 lety +3

      Exactly my experience..

    • @micknastyness8916
      @micknastyness8916 Před 2 lety +2

      I like Renewal. They have awesome windows and the sales person I got made everything very clear. Pella quoted half the price but the quality was lacking.

    • @VanjaMk1
      @VanjaMk1 Před 2 lety +2

      @@micknastyness8916 Metal spacers is basically a non-starter with Renewal.

    • @fvvfvbbbb
      @fvvfvbbbb Před 2 lety

      @@VanjaMk1 what do you mean?

    • @derekgardner7277
      @derekgardner7277 Před 2 lety +3

      Ive never done this as a sales rep for RBA!

  • @thomasparrott2599
    @thomasparrott2599 Před 3 lety +10

    Great info and sincerlity. I live in the smokey mountains and need a place like you. Any referral?

  • @furuolan
    @furuolan Před 2 lety +1

    Thanks, Jeff! Great advice.

  • @melissas4279
    @melissas4279 Před 3 lety +5

    Great video. I live in Mi and have been getting estimates for replacement windows and have gotten some of these sales tactics. I send them away and don’t answer their calls after that. Such a frustrating process.

  • @lukasgingerich4538
    @lukasgingerich4538 Před rokem +17

    Wow, I’m a window and door salesman for a small company in Pennsylvania. I have been talking about these same things. It seems like the window industry is worse than most. The stories I hear from my customers are amazing at times.
    Just came across your channel agree with everything I saw so far. Thanks for the great content.

  • @stephenmitchell6554
    @stephenmitchell6554 Před rokem +1

    Very informative. Thanks very much!

  • @jorgedeleon1635
    @jorgedeleon1635 Před 2 měsíci

    Thank you for the information

  • @samanthamcgrath2118
    @samanthamcgrath2118 Před 11 měsíci +3

    I just watched the single versus double hung video too, you are one of my favourite people. I wish you had a shop here in Canada

  • @dmv2258
    @dmv2258 Před 2 lety +11

    I'm in Canada, have waited 30 years to replace windows and mostly because we have fallen for these mistakes over and over with every major purchase in our home. Its exhausting and heartbreaking when you realize you were taken and lost so much money. Haven't had a great experience yet. Everyone works so hard for there income and deserve honesty from these companies. About to shop for new windows again....terrified 😨

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 2 lety +5

      If you need my help along the way, please don't hesitate to ask.

    • @meleendelacruz9717
      @meleendelacruz9717 Před rokem +1

      Fr Canada too and looking for new windows
      Have u found a trusted company u can recommend

    • @Brian-qg8dg
      @Brian-qg8dg Před rokem +1

      Find a solid supplier or installer. Either one will have a solid referral for the other. Don't buy from inside sales..

  • @josephinevissers4306
    @josephinevissers4306 Před 3 lety +1

    Thank you very much for the informative videos!!

  • @paulkohutis5034
    @paulkohutis5034 Před 3 lety +1

    Very informative thanks for educating me on windows

  • @SuperChech0
    @SuperChech0 Před 2 lety +4

    Overall an excellent presentation. Transparency in the window replacement industry (pun intended). Thank you!

  • @brianoliver5015
    @brianoliver5015 Před 3 lety +3

    Nice job explaining how 0% is a rip off for clients with cash!!! I use your sale method and did for 5 years at that Fibrex store and closed at high rate because I did NOT do what the trained robots do 😂😂😂✊

  • @urbanhomesteadmama_
    @urbanhomesteadmama_ Před rokem +1

    Great video and speaker! Very engaging and helpful

  • @cynthiabartz6909
    @cynthiabartz6909 Před 2 měsíci +1

    Awesome info thank you

  • @ShanePresleyC
    @ShanePresleyC Před rokem +7

    My exact experience with Renewal by Andersen! their "buy tonight" price was $6k for 3 24" octagon attic windows. The measure tech showed up without a ladder and I cancelled the order

  • @Rooksfish
    @Rooksfish Před 2 lety +3

    Great informative videos. I wish there was a window company likes yours in Ohio. All of our local companies sell one brand of window, always vinyl or composite, with limited option.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 2 lety

      Thank you for watching and your question. Just so you know, I have created a website with a list of great window dealers all around the country. You might be able to find someone on there that does a great job in your area.
      JeffsList.com

    • @AsherBarkin
      @AsherBarkin Před 4 měsíci +1

      Comet Glass in Cleveland is good

  • @tdav3237
    @tdav3237 Před rokem

    Great video! Wish I lived in your area . I’m one of those people you mentioned who dropped out of the window search because of high pressure sales and confusion. Lots of good tips that I hadn’t thought of like the 0% interest trap..Thank You so much!

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před rokem

      Thanks for watching and your comment. I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

  • @samuelrodriguezrivera6856

    Great informative videos! Thanks 👍

  • @russbro
    @russbro Před 3 lety +5

    Thanks Jeff, I got Anderson come out next week. Thanks for informing me before they get here.

    • @Desafinado30
      @Desafinado30 Před 3 lety +1

      Funny I just had them over and it made me laugh to know that this guy was on point about sales people and their angle!

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 3 lety

      Thank you for watching

    • @Desafinado30
      @Desafinado30 Před 3 lety +2

      @@HoustonWindowExperts Hey Jeff, can you recommend window dealers in the Orlando area? So glad the wife stopped me from signing the 100k window installation that came out to $77k with all the discounts.

    • @kevinm9174
      @kevinm9174 Před 3 lety +1

      @@Desafinado30 If I may ask, how big is your house, and how many windows are involved to add up to USD77k ?
      More and more I want to find a decent manufacturer or distributor who will sell direct to me, so I can DIY the install of our paltry dozen windows.

    • @Desafinado30
      @Desafinado30 Před 3 lety +1

      @@kevinm9174 The price I was quoted very recently was for the renewal by anderson composite- fibrex windows with the in-between the glass grilles. Have to say though. there are many variables in determining a price for your windows such as size, materials, grille, home location, etc. I think the best you can do is to research a few highly rated window stores in your area and get a few quotes.

  • @darinhancock2755
    @darinhancock2755 Před 3 lety +5

    Oh my gosh, the 1st thing you talked about was exactly what happened to us. We had two high pressure sales tactics from two different companies. One guy, I had to finally tell him to get out of our house, or I was going to call the cops. I told my wife it was like having a used care salesman, where you couldn't leave. And.....we stopped looking for windows because of this horrendous experience. We are from St. Louis too. Maybe it's time to expand. :)

  • @joecooper6542
    @joecooper6542 Před rokem +1

    Thanks for the valuable information

  • @jamesarthur6109
    @jamesarthur6109 Před 3 lety +1

    He described Chicagoland's Feldc'o company to absolute exactness! I learned quite a bit from this video and i appreciate the time you took you empower the consumers across the window industry. Thanks!

  • @robcossin4690
    @robcossin4690 Před 2 lety +10

    Jeff, thank you for your great communication skills. I wish every salesman would go to you to learn how to speak with us consumers.

  • @matthewkrill2818
    @matthewkrill2818 Před rokem +3

    This is a great video. Sounds like a straight-up company that is trying to do things right. Everything they are saying is legit. Pat on the back from me!

  • @tariqmohd4155
    @tariqmohd4155 Před 3 lety +1

    Thank you for the advice

  • @Santanaman9
    @Santanaman9 Před 2 lety +1

    Extremely useful advice. Have been through the "sales experience" (without buying) - and he was spot on.

  • @susana5052
    @susana5052 Před 3 lety +3

    Great video. Plus I have construction background. I'm finding is that when men come to give me a quote they see me, a female, and think I'm an easy target. I cannot put into words how frustrating that is.

  • @ivanacosta7338
    @ivanacosta7338 Před rokem +3

    This video was 100% accurate, at least in my experience this week. I’m in Northern Virginia and I’ve been researching windows. Finally, we’re in a position where we are ready to call companies and commit to a product; however, like every invested homeowner, I called multiple companies including some big ones, Anderson, Thompson Creek, Window Nation and others. You mirrored every single one of their sales pitch. Probably one of the most honest videos I’ve seen. Thanks for sharing this with the community!

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před rokem

      Thank you for watching and your comment. Congratulations on avoiding the traps.

    • @RuedaLibreMotoAdventure
      @RuedaLibreMotoAdventure Před rokem

      I am in Central Virginia (Richmond) thinking the same way, did you find a good choice to share?

    • @ChelleLaBelle
      @ChelleLaBelle Před 7 měsíci

      I'm in Northern Virginia too and we're researching as well. Who did you end up going with?

  • @luissantiago1832
    @luissantiago1832 Před rokem +1

    Thank you for a great video!!

  • @r.s.s.2936
    @r.s.s.2936 Před 2 lety +1

    Wow! I'm so glad I watched this video. I'm in Louisiana and I'm still going through companies to find the best one to replace my windows since Hurricane Ida. Sears came yesterday and Home Max is coming today. Window World came 2 weeks ago. Thank you

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 2 lety +1

      I'd for sure avoid Window World. They are cheap but you'll end up with a cheap product and installation.

  • @a-ashden179
    @a-ashden179 Před 3 lety +6

    Thanks for the information. Can you recommend a company in Atlanta GA?

    • @sharonjordan8465
      @sharonjordan8465 Před 2 lety +1

      I'm in Atlanta and Champion used these same tactics with me last night.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 2 lety

      Thank you for watching. Please contact our office, they have names of window companies all over the country that do a great job. I think we have someone in your area.
      info@houstonwindowexperts.com

  • @tbella6529
    @tbella6529 Před rokem +8

    So appreciate you imparting this information to all. Incredibly sad that we need to have a guard up for big purchases like this. If only everybody was fair and honest like you! Thanks for the reminder that some kindness still exists.

  • @czar2230
    @czar2230 Před 2 lety +1

    Thank you so much for this video - very informative and described the window sales visit we had to endure a couple years ago to a tee.

  • @shanm4629
    @shanm4629 Před 2 lety +1

    Excellent info. Keep it up Jeff. Thank you.

  • @daiseyze
    @daiseyze Před 2 lety +3

    I'm in SF, CA area and wish that your company was here! We're wanting to start our window project and it's overwhelming. Do you know anyone good folk out here?

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 2 lety

      Yes we do. Please email our office, they have a list of great window companies in your area.
      info@houstonwindowexperts.com

  • @stanczernik9458
    @stanczernik9458 Před 3 lety +6

    Jeff, do you have a window for the south suburbs of Illinois. Looking to replace our windows in spring. Thank you,

    • @arielstarr8524
      @arielstarr8524 Před 3 lety +1

      Same here. I have a home with 1949 original windows and not sure what kind of window I should get for the Chicago cold.

    • @Yatta_G59
      @Yatta_G59 Před 3 lety +1

      Hi Jeff! Same here. I just stumbled across your video and I'm looking to replace several windows in the south suburbs of Illinois. I just had a company that I thought may work out but when they quoted me 25k plus for gutter replacement, I showed them the door and a body part.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 3 lety

      Lol

  • @Jazztenor87
    @Jazztenor87 Před rokem +1

    Very helpful! Thank you

  • @rebeccatanner6560
    @rebeccatanner6560 Před 2 lety +2

    Thank you for this video!

  • @Bobjtx
    @Bobjtx Před rokem +5

    Wow, I just went through mistakes 3,4, & 5 today with a reputable national brand. I flat out told them that the today only pricing reflected very poorly on their company, and we didn’t bite. They said to expect follow up calls from their “manager” if they don’t hear from us. (The rehash manager?). Glad I found your channel. While I rarely fall for these techniques, having done contract management for many years, there is always a new angle. I wasn’t aware of the scenario around zero percent financing. Going to watch for that in the future. My opinion of this national brand of windows went down quite a bit today.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před rokem

      I'm glad you discovered our channel before it was too late. I hope this information is helpful.
      I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

  • @Jing0Hong
    @Jing0Hong Před 2 lety +3

    Holy crap, I just went through the exact same situation you described. The window salesman just said the exact same words you said in the video. Demo me the window. Good performance numbers, high pressure, all the decision-makers in the house, tonight deal, zero financing, etc.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 2 lety

      It's crazy that these guys are able to sell anything with such 1960s approach. People are smarter than that now.

  • @johncameron4194
    @johncameron4194 Před 2 lety +1

    Thank you for this video.

  • @johnhaluska250
    @johnhaluska250 Před 6 měsíci +1

    Thank you for info

  • @jpenneymrcoin6851
    @jpenneymrcoin6851 Před 2 lety +4

    I am currently going through the window selection process, and what he's saying at 4:50 is very very nearly exactly what's happening. They're not quite being "mean" but there's definitely some aggression. Luckily I don't have anywhere to go so I bored them to death before they tried to bore me to death. It's similar to shopping for mattresses - none of the players (well, very few) are there to help you make an informed decision. They prefer you make a choice based on...I dunno, fear? It's getting to the point where i distrust window salespeople as much as i distrust used car dealers.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 2 lety

      Don't get too discouraged; there are companies like ours who value our clients and doing business with integrity and respect. If you'd like, you can email us at info@houstonwindowexperts.com and we can see if we know someone in your area that we can recommend.

  • @RANDOMPEPSIBOTTLES
    @RANDOMPEPSIBOTTLES Před 3 lety +4

    i was a window salesman for a bit and i hated it. I rented an apartment, how is a guy like that supposed to talk to home owners about a product i dont personally worry about or work on. it was a paycheck to me, really.

    • @bigmacattk
      @bigmacattk Před 3 lety +1

      If you don’t believe what you are selling, you won’t do well. Unless you are some sort of sociopath lol 😂

  • @timothytrainor1150
    @timothytrainor1150 Před 3 měsíci +1

    Thank you so much for making this video!!! I'm a 23 year old home buyer and need some windows and a salesman called and came in. Gave me a deal I thought ws amazing but after I had a gut feeling and did some research . Everything you have said is exactly what he has said. Thank you for telling us home buyers about this. Very grateful and save myself 14k. Very grateful for what you do and hope people can find your video to learn from these scams artist.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 3 měsíci

      I'm glad to hear that you did not make a big mistake. If you're still interested in buying windows, I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

  • @stacypampuch396
    @stacypampuch396 Před 3 lety +2

    Great timing to discover your channel as I prepare for a remodel. Replacing 1956 Pella Rol-screens and leaning towards Pella again.

  • @samanthamangan3580
    @samanthamangan3580 Před 3 lety +5

    Do you know any good companies in New Jersey??
    This video was great!!!!

    • @wandareece2321
      @wandareece2321 Před 3 lety

      I also need a good company in New Jersey, preferably Monmouth County.

  • @EduardoCanizalez
    @EduardoCanizalez Před rokem +1

    Me and my business partner have a US-based marketing company, with a call center in Venezuela; for three years we have given leads to windows companies and everything this man is saying is the pure truth... our client companies are just the way he described. They require all homeowners to be there and if the rep arrives and one party is missing, they won't give the free quote. They offer nonsense fake promotions like "end-of-the-year"or whatever. They do have a rehash department with an area manager to lower the price... Everything is true.
    I wish you much success in your ethical business, Sir.

  • @kevinm9174
    @kevinm9174 Před 3 lety +4

    Jeff, excellent videos. Thank you. If you were in Ottawa, Canada, I'd contract with you in a heartbeat, just because. But since you aren't... in the interest of transparency and all, what is the approximate mark-up on the actual windows in the middle and upper quality ranges, and what percentage of a relatively straight-forward replacement contract would be labor? Also, as an avid DIYer, I've found that i can source low-end product easily, but when I look for (say) Euro-style tilt-and-turn windows, suddenly only a local retail installer is allowed to talk to me. . . in a three-hour sales script, just as you describe.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 2 lety

      A fair mark-up to expect is about 15-20% net margin for a window company. We have to charge enough to make a fair profit but not too much or you won't sell anything. There are companies who are really cheap and they are so excited about how much business they have but they don't realize they are going broke. In the US, only about 10% of construction companies are still in business after 7 years.

    • @TruthProvider
      @TruthProvider Před rokem

      Kevin -- I'm in the same city. May I ask if you found a good window company that you'd recommend? Thanks.

  • @carissaengle2155
    @carissaengle2155 Před 10 měsíci +2

    Super impressive. Thank you.

  • @lemairedumas5354
    @lemairedumas5354 Před 11 měsíci +2

    wealth of information..thank you

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 11 měsíci

      You're welcome.
      I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

  • @damonflowers6129
    @damonflowers6129 Před 3 lety +7

    Jeff, thanks so much for your videos, they're very informative. I'm in S.E. Michigan and I'm looking at replacing windows with Renewal by Andersen Fibrex 100 series. Do you happen to know if Fibrex windows should be installed by Renewal by Andersen or a 3rd party contractor? Are there any good installers in SE Michigan that you're aware of? Thanks!

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 3 lety +5

      Thank you for watching. The product that's made for renewal by Andersen is very similar, but not identical, to the other Andersen fibrex products. Due to some arrangements, there is an exclusivity for the renewal product. If you're going to buy the renewal version of fibrex then you must use their installer. Before you make the final purchase, I would suggest checking into the Pella Impervia also.

  • @sallyszpak5422
    @sallyszpak5422 Před 2 lety +3

    I can see your point. I did have a sales man come and spend 3 hrs. and he was the nicest, smartest person about his product. He had been in the construction business and was aware of all the particulars of the windows and how they are installed etc. I can say that I am confident that this company will give me the best windows available and the best warranty out there. I do feel they are expensive but worth it. It was one of the best presentations I've sat through. I will let you know how it went later in the year.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Před 2 lety

      Thank you. If they do an excellent job for you, I would love to add them to JeffsList.com

  • @Imwright720
    @Imwright720 Před 8 měsíci +1

    I used to be a one call closer. I did it for a couple of years but never liked it. Taught me a lot of useful information when I need something.

  • @blancavelazquez6690
    @blancavelazquez6690 Před 11 měsíci +1

    I live in Florida, and I just had a consultation with a representative from Anderson Windows. I had to cancel the contract, and he was very understanding.

  • @romzone
    @romzone Před 3 lety +5

    Love it! Jeff is talking about Renewal by Andersen! You can get better windows at a lower cost like Marvin Essential or Pella Impervia. Marvin Essential is a better window between all 3.

    • @rtaylor3350
      @rtaylor3350 Před 3 lety +1

      I just had Marvin triple casement installed last week in my kitchen. We did the built in hidden screens and love them so far.
      Trying to figure out which marvin window to go with to replace our 2 garage windows that face the front of the house.
      The rest of our house currently have builder grade 26yo Andersen windows.

  • @terence8923
    @terence8923 Před 3 lety +4

    Great honest presentation. I would buy my windows from you. I am in Canada thou.

  • @whitechris720
    @whitechris720 Před 22 dny +1

    I used to be in the high pressure window sales game. I would get bonuses if I was thrown out of a house. Also the one tactic that you missed that worked for me was factory direct. I was a factory representative and every day we were on the verge of laying off factory workers. So if you buy right now you will get the best price because your helping us keep our employees working. Your doing is a favor so we will do you a favor on the price.

  • @daddyv7403
    @daddyv7403 Před rokem +1

    Great video!