Correcting a RV Leveling System Jack Error
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- čas přidán 21. 09. 2017
- This video details a problem I recently had with my Lippert Ground Control 3.0 electric leveling system. I received a "ERROR LR Jack". The video shows how I found the problem and how I fixed it.
I have no idea if this procedure works for the Level Up Hydraulic system or not, but you can either contact Lippert - or just try it.
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Your help was invaluable, we had the same problem but didn’t know what the problem was and feared the worst. Found your video and that was the problem. Thank you thank you thank you!!!
Thanks for posting. I was having the “LF FRONT” error and had even tried to follow the manual. Your vid reinforced that we need a minimum of 6” of stroke to rehome the jacks. Was able to fix our rig in 10 minutes. Cheers!
Thank you for supporting the channel.
Just wanted to let you know that I went to a rv site and the ground was so uneven and I got a LR error and I wasn't sure what to do being it was my first time. So I remembered watching your video on it and followed your instructions and it worked just like you said. I just want you to know how much I appreciate all your videos. You saved my day. 👍 Thank you 😊 🙏
Glad to help
Great Post! I started getting the codes when retracting. But this was after I had some troubles trying to level at a severe unlevel site before. All wires and fuses were okay. I was bummed until I found your posting. Went through the homing process and viola, all's well in life again. Thanks!
Glad it helped!
No cables disconnected but the rehoming portion saved me from banging my head against the rv. Thanks a million!
Knowing how to rehome the jacks and recalibrate the zero set point is something every dealer should show the new RV owner upon purchase.
But they probably don't know how to do it either.
Not a wiring issue for me. Mine needed to be re-homed after using the manual leveling feature. I had a RR Error. I couldn’t do anything to move the levelers until I held down the retract and enter button for about 5 seconds, and then I followed the steps in the video. Worked like a charm. Thanks for posting.
A low battery can cause the error too.
Thanks for posting, RVProject! A critical nuance: Retract by pushing and holding the Retract button until all jacks fully retract (just as you said and just as your instruction sheet said). Pushing the Retract button once to light it, then holding Front and Rear to retract the jacks DOES NOT reset the system. For me, the error occurred when I picked up my fifth wheel from Camping World. Someone left something on and my batteries were totally dead. After a few minutes hooked up to the truck to recharge, I tried to extend the front just a bit to hitch up. Boom...there was the error.
same here!
Thank you for your input.
We had the exact same problem and could not get the levelers to work because of the error code, but our wiring was sound and fuses were good. So we took your advice, hooked the truck up and retracted all 4 jacks at once. It reset itself so our auto leveler worked again. Thanks for the information!
Thanks for watching.
The instructions to home the leveling Jacks worked perfectly. Thank you!
Thank you for supporting the channel.
I was ready to burn my trailer to the ground lol and this video helped me out. My problem (I think) was that mine sat in storage long enough that the battery just died and when I got it home to Auto Level the short drive wasn't enough to charge the battery. THANK you so much. It was a great help and solved my problem. Thank God for youtube.
Thank you for your support. Be sure to look over my website for more RV projects, tips, and information. www.rv-project.com
Thank you so much for posting this. It fixed our error and saved us hours of time and stress.
Thank you for your support of the channel.
We had numerous "LF Jack Error", "stroke error" and other....issues with our electric Lippert auto level system FROM BRAND NEW throughout our first 10 week trip across the nation and back home. It quickly became very frustrating. We bought a "new" to avoid the problems, understanding that there would be issues even with new. However we were not prepared for a 90% error rate. We went through the hard reboot and or the reset procedures pretty much every time we tried to use the system over that 10 week trip. Bottom line is this there was not enough amperage with just one 12 volt battery that came with the trailer from the dealer. The battery that was installed in the trailer was not even a deep cycle it was a standard automotive battery. I ended up buying two deep cycle batteries and wiring them in parallel to increase the amperage available to the motors but not the voltage. Once the batteries were installed we have not experienced any more errors. I believe it would behoove Lippert to REQUIRE at least two 12 volt batteries wired in parallel for any model rv using their electric auto level system. Lippert has taken A LOT of heat for these problems when I believe many, if not most of the issues are because there simply isn't enough amperage to properly run the system. Maybe Lippert is under rating their system to be able to sell it to more manufacturers...maybe the manufacturers aren't willing to foot the cost of double the batteries, I don't know.
I have not had an issue in my RV using Ground Control with a single 90AH deep cycle battery. I would suspect the battery the dealer gave you is not up to task. Automotive starting batteries do not last long in a deep-cycle scenario.
@@RVProject The dealer supplied battery was absolutely not up to task. that was the point of my rather long winded post.... ;-D
Thank you so much for this video. Followed procedure due to the LF Jack error and it did the trick. Thanks again. Great video.
Super helpful!!! Stop me from loosing my mind and cleared up the problem in 10 minutes!
Glad it helped!
I can’t thank you enough, worked like a charm! Thanks for posting!
Glad it helped!
Thanks for the video, I checked a couple of connections and then tried the retract and it worked.
Glad it helped
This has happened to me twice The first time I took my 5th wheel back to Camping World to have it fixed which was a big mistake. They changed out the main console and a week later when I picked up the RV, still the same problem. I then called Lippart and they talked me through exactly what you did. The second time I lowered all the jacks and raised them all up and everything worked just fine. I think more people need to know how to fix this problem and not depend on those dealers that can't figure stuff out. Good video, thanks for sharing.
As I like to say "The only thing that works on a RV is the owner".
My opinion is that most of the dealership RV techs really don't understand the technology. There are exceptions to be sure, but I have seen and experienced too many horror stories for me to otherwise form a favorable opinion. You sure don't get much for $120/hr these days.
I would much more trust an independence RV tech as they must perform to stay in business.
I agree. I worked out all the bugs on my 2014 Cougar 37' 5th wheel.. by watching videos on CZcams. I've learn how to fix things. All you guys are a big help---Thank you.
I have this problem but my front and rear jacks go up and down. But when you say you "lowered all the jacks and raised them", how did you get your middle 2 down and back up?
edit: I paused this video and saw that I could press the left and right buttons at the same time to get the middle jacks to lower; that works. Now I guess I just need to retract all jacks 6" to get them "homed" and I hope this fixes the problem I'm having. My issue is exactly like this video except that all my jacks still function, so I don't think I have any loose connections.
Follow Up:
After spending roughly 45 mins on the phone with LCI, the problem continued. I got to where I could clear the error easily; with no help from the LCI guy mind you. I got so frustrated I decided to just manually level the trailer and resume troubleshooting the next day.
I saw a.video that talked about the LCI system having problems when the batteries got too low; meaning too low a voltage. I checked the voltage and indeed found it to be low. No surprise since I had spent a couple hours trying to solve the issue. With that I let it sit overnight while plugged into shore power.
The next morning I decided to give the auto leveling a try. It leveled itself on the first attempt.
I put my unit in for service for these errors Dixie RV in Hammond La., that was on the 11th of July. After me calling and calling about my unit, and me having to go to the BBB and calling the Attorney General's office, they finally called me and said it was ready. I picked it up the next day, the 21 of Sept. Still not fixed, and it's super hard to get someone on the phone at Dixie RV. They don't want to hear that they haven't fixed it. I finally got some information and was told to turn on the engine, press all four buttons in the diamond and that should work....Guess what, it did...
Thank you so much for this video. Had the exact same thing happen to us today . Problem fixed .
Too bad the RV dealerships don't provide this information during the walkthrough.
thanks for posting this had the error code on my auto level system save my a trip into the dealer.. was able to reset the system in 10ish minutes
Thank you for supporting the channel.
Good fix! Well done and thanks for sharing!
Thanks for watching!
FANTASTIC! Thank you sir.
Great information! It worked! Thank you
Thank you for supporting the channel.
The important message in your video is the rest procedure. I installed some LED lights and had a split second short that messed with my controller. RR & LF error message, but they all moved. You have to reset the controller to get the auto level to work again. Saved an engineer hours on the phone.... TY
Thank you for your tip.
Thank you so much it really works 😊 we really appreciate it
yes I am having the same issue. What I would like to know is how did you get your remote to start working? Thanks & Happy Camping
Grateful for your post.
I had a problem with the "Retract error" I called manufacturer- told me to hold down on retract and enter at the same time for a few seconds-then start the engine. It cleared and everything works fine.
Thank you for this information. I have been troubleshooting for the last hour and this worked perfectly. Thank you Sir!
Thank you! Helped me as well.
Thank you for supporting the channel.
Trying to find the app you used . I am not sure if it has been renamed. There are a few Lippert apps but can't find the one that shows info or manuals like the one you had.
First day out our jacks gave a full error with no amps enough
I hooked up truck to trailer and after a couple minutes error was reset.
I think it has to do with the batterie it doesn’t give enough amps to level all four jacks at same time so our resolve is to or instal a other batterie or stay hooked up to truck when leveling out.
Wow!!! Great info!!!thx
Glad it helped.
Found my problem was the crimp connection wire splice at the motor had come loose. Found the old connector in the storage area beneath the jack. They had missed the crimp "by that much",,,,, Had some crimp connectors handy and repaired same.
Glad you were able to correct the problem.
Good video. Does anyone know if it's possible to actuate the jacks electrically without the control panel? There's 12v constant which I'm connect to relays on the board, so I assume the other wires at the jack are the hall effect and trigger?
There are hall-effect sensors on the jacks, which yes - that is what the other two wires are used for.
If you wanted to electrically actuate the jacks, it would be possible, but why would you need to do so?
Hall-effect sensors are capable of either measuring rotation or force (current flow). I am not sure which method Lippert uses to equalize the stresses on the frame, but that would be one issue you would have to tackle - how to not stress the frame by applying too much force on one jack.
@@RVProject I only wanted the jacks, no controller. These systems are way overpriced. Since this post I ended up buying used jacks on eBay and welded up the mounts to the frame, replicating what Keystone offered shortly after my model year. I wired them up to my In-Command system and they work great! Granted it's not auto-leveling, but I can do it from my phone while using the LevelMate.
Thanks for app tip. Didnt know it existed. Hopefully I won't need it.
At the end you said to carry a Voltmeter, but I didn't see you use it in this video. Can you please explain how you used it to help with this error?? Thank you so much for your videos!!!
Before I discovered the wire on the Left Rear jack connector was loose, I used a voltmeter in the ohms position to do a continuity check on the wiring. I did not show this procedure in the video as it is not something everyone is comfortable doing.
Hi how do you turn on the lcd panel for the jacks? Do I need a battery for my rv? Or will a 7 pin plug from a truck turn it on? I'm new to this 😅
The issue here is that the Pin that is Crimped onto the wire has a small Tang on it that engages into the plastic housing. All that should have been needed was to Very Carefully bend on on that small tang,. This would raise it up, so that it would fully lock into the housing. To release the pin from the housing. You have to go in from the connector end and insert a tiny screw driver (yes Molex actually makes a tool for this) and press down on that Tang. Then the pin will come out.
I understand how those tangs work, and generally that is a good tip for dealing with connectors.
However, this particular connector is a Molex "Mini-fit Sr" series connector, and they do not have a tang. Rather, the plastic connector housing has a bail that you have to break off during installation (the connector is molded in one piece so the bail doesn't get lost).
And then, after inserting the pins, that bail then snaps back onto the housing to another location on the housing, which has plastic tabs that holds the connector pins captive.
For some reason, the bail was not holding the pin captive.
You just gave me an idea for another video - how to remove connector pins...
Trying to figure mine out , generaly I have LF error.
Everytime I try to clear I get a RM and RR error.
The crazy thing is the LR and LM jack don't work .
We have the same 6 point system. The pump motor keeps running after the “auto retract” mode is activated and the legs are up. It has tripped the the breaker each time before it will finally shut off. I can’t find any help or information on the web?
Any idea if this works on a TT LCI?
Would you have a .STL file for the base of the Lippert Controller or could you recommend software to make one? Love your channel!
You mean like the back side of the controller? I have not made such a component.
I use FreeCAD to make my STL files. It is free and open source, but It is a bit goofy - which is pretty common for open source. There are a lot of tutorials on CZcams too.
Another possibility is Fusion 360. It is normally a paid software but you used to be able to use it free if you did it for non-commercial uses. Not sure if that is still true or not, but I have found there is a bit more of a learning curve. But it is more stable than FreeCad.
Thanks for the tip it worked and know I have the APP
Glad to help.
Thanks! You Da Man!!!
Rig in storage. Went to hook up to truck, battery not charged enough. Pulled up rear jacks and quit. Then got LF Error. It wants me to retract all jacks. Since the rear jacks are already up all the way, only the front need to retract. This puts us very close to ground. of course we can't move the pins since front jacks are carrying all the weight of the rig. I won't wreck anything while front jacks retract holding all the weight right?
The front landing gear should hold the weight of the trailer with the rear jacks retracted.
We have a 2019 Jayco Greyhawk 30X and we have no power to our automatic leveling system. Any ideas?
Fuse?
Where is the main console (with the fuses) located in the rig?
There is no standard location. Depends on the RV manufacturer. For my rig, it is on the ceiling of the front storage compartment near the battery (5th wheel).
Where did you find the main console and what is the mfg/Mal of you 5’er? Thx.
I have a Grand Design Reflection 29RS. The control panel is inside the main storage unit on the driver side. The main control board mounted on the bottom side of the bed flooring, accessible from the front utility compartment (where the battery is).
LCI Leveling jacks wont go down center green light is flashing on control panel , tried reset, didnt work what should i do
Contact Lippert Customer service (574-537-8900). They are actually quite good.
I was recently trying to put down my auto leveling system. While i was doing it my battery went dead. The system shut down. So I plugged my camper in to restore power. Once I turned the system back on I received a LF Jack error. I can not get that to reset. I did what was suggested in the video with the exception of the middle jacks. I can't figure out how to let them Dow because it is stuck in the error mode. Camping place can not help can anyone?
When in the Jack Error mode, you have to reset it before you can return to normal operation.
To recover from the error, the panel must be reset. This is done by lowering and raising all of the jacks at least 6". Lippert calls this a re-home procedure.
The easiest way to do this is hitch the RV to your tow vehicle;
Keep the tow vehicle's engine running and connected to the RV; or ensure the battery is fully charged. One common way to get this error is with a low battery.
By hitching the RV to the tow vehicle, you ensure you obtain 6" of travel in the jacks. Any less travel and the system may not reset.
Run the jacks down until they are at least 6" from the top.
Press FRONT to lower the front jacks.
Press REAR to lower the rear jacks.
Press LEFT and RIGHT simultaneously to lower the center jacks.
Then press ENTER to auto retract all 6 jacks. That lets the system know where the end-points of each jack are, and the error should clear.
If the error does not clear, or if all of the jacks do not lower and raise, you may have a wiring error.
@@RVProject but i can't even move my jacks down in order to re-home them at this point
@@waterbuddy92 Contact Lippert Customer service (574-537-8900). They are actually quite good.
One of my hydraulic. Leveling jacks on my rv keeps falling down after i shut off the engine anybody have an answer ?
Probably has a leak.
I don't know about that, but I can tell you one thing....STAY AWAY FROM DIXIE RV AT ALL COSTS. They will not help you.
Thanks!
Thanks for the contribution. Very much appreciated.
You are welcome. Much deserved and appreciated by me
Do you know about Victron inverters?
@@terryhaynes1596 not specifically. Just general knowledge about inverters.
All light flash on lci leveler
Contact Lippert Customer service (574-537-8900). They are actually quite good.