YeeHung Android Screen FAQ for Mercedes
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- čas přidán 25. 08. 2024
- Welcome to YeeHung brand
A. More than 90% of the problems can be solved by the settings.
B. When you encounter any problem, please email our after-salesservice team at service@yeehung.cn in time.
C. We will all reply to your question within 24 hours, if you don'treceive a reply within 24 hours, please find it in the spam mail.
YeeHung after-sales team
service@yeehung.cn
My steering wheel controls and Comand knob are not working
Dear, Please contact our after sales team at Service@yeehung.cn
is the sim card alot top or bottom slot and is it micro?
SIM slot location is on the right side of the front of the screen.
It is on the left side of the back of the screen.
The video and music audio works but with the calls in carplay I don't hear there some settings that you must activate or deactivate I have the most recent version
It may be that your phone is connected to other bluetooth.
Hello. Everything was working ok until I put the car in reverse. I didn’t switch the reverse camera to OEM in the configuration. The display shows the reverse camera screen for external camera when car is in reverse. However when I put the car in drive the display says no input and then the screen goes black. From there I can not do anything to get the screen to show anything. How do I get it to display the Home Screen where I can get to configuration menu? The screen is not showing anything and does not react when I touch it when it is black. I have also tried shutting off the car and turning back on. The screen turns on, doesn’t show anything.
If your backup camera is an aftermarket one. Please select the aftermarket camera in the settings. When you enter the forward gear, nothing is displayed. It may be because you have used the front-view camera one after another. Please deselect the F-CAM option in settings.
If you still have questions, please send an email to our after-sales service team at Service@yeehung.cn; they will reply to your email promptly.
Hola donde encuentro esa versión mcu?
Envíe su número de pedido y sus preguntas a nuestro equipo de servicio posventa a Service@pempcar.com
How do I factory reset the system?
in the system info interface, you can Recovery the Yeehung Android.
I have a small issue where the audio and video are not synchronized when I play videos from CZcams or using HDPlayer. The audio is consistently delayed by about 2 to 3 seconds compared to the video. Is there any way to fix this?
Yes, NTG 5.0 hosts must use USB to transfer audio, and it does delay it by about 2 seconds. There is no way to fix it yet.
I have a SIM card installed and it was working fine for months, now the SIM card option in settings is greyed out and it’s not reading the SIM card sometimes. Any fix ?
You can try changing a sim card to test if there is a 4g signal strength display in the upper right corner of the display. That means the Android device is working normally.
@@pempcar I changed the SIM card when it first started but it gives the same problem
@@tyanedaley1480 Please change the SIM card when PEMP Android is shut down. If there is no 4g signal bar in the upper right corner, it should be a problem with the device itself. You can try Recovery once if it still doesn't work. Please send your purchase order number to our after-sales service team (service@pempcar.com) to solve it for you.
I just installed it but there is no music sound, what is the reason?
Please contact our after-sales team at service@yeehung.cn
thanks
I have no android sound. I have ntg3.0. Have tried everything except updating the mcu. System tells me there is no mcu file to download. Please help
Yes, you need contact our after-sale team（service@yeehung.cn） get the 220510 version mcu to activate your OEM aux menu.
Hi. How connect front cam ? I connect cam rca to video in and cam 12+ no signal :(
if you want install the front camera,
Step 1. open the front camera function in the factory settings.
Step 2. connect the front camera video to the android's FF-CAMERA IN; Connect the power to the camera +12v;
Step 3. you front camera must is a AHD format .
@@pempcar Is it possible that I have only 2 video cables? Video in and reverse camera.
@@Spiritinho18 Then your product may not support the front camera function .
@@pempcar Ok. Do you sell such a harness?
can i mount a side camera ? it is also not possible
@@Spiritinho18 sorry, We do not sell this harness
Please i need help
please let me know what can i help you?
Hi i need the password for the factory for my mercedes w176
Not 190627
@@eduardomaturana2934 if not 190627, i think it not from yeehung. so the pass word i don't know
@@pempcar It's Yeehung, I checked, I still can't get the audio to work
@eduardomaturana2934 please send a email to our after-sales team at service@yeehung.cn
WHAT IS THE PASSWORD FOR THE SYSTEM: PEMP_2022-09-26
PEMP Android Screen pass is 070305
PEMP MMI box pass is 688612