Lecture 46 Concept of Quality

Quality Definitions
Performance Objectives for Quality
Dimensions of a Service Quality
Three Aspects of Quality
Internal and External Benefits of Quality

[@shekharprakash6624]

Thanks a lot Sir.
A very valuable and easily understandable session performed by you as it cleared all the aspects needed for the coverage of this conceptual topic.
thank you again.🙏

[@maheshgavhale1937]

Cleared all the doubts.. thanks sir

[@Chaturwedi]

Thank for your valuable thought Sir...Your classes are very helpful for my ongoing OM course

[@Ramutechsnap]

Very good sir

[@nikhilgandotra2709]

Thanks sir

[@educationalstuff5484]

Operations Management Notes:
www.educationalstuffs.in/category/diploma/operations-management/

[@Oxygen-jd6hc]

the way he explained is very Clear professional i wish he would be muslim
khaled -Riyadh

[@surajnandan604]

Sir I m an engineering student can you please tell me which book is best for study management techniques.

[@farisfrp]

Feigenbaum............... u can do better.. #pity definition 😏😏