hello I have a brand oxygen concentrator when I turn on the device, it works then I adjust the flow for example to 6L it works and you feel the o2 then a few seconds it starts to decrease the flow on its own then it blows again, I mean it does not give the flow rate that I chose continuously, what is its problem
Dear Sir/Madam, We are a medical equipment maintenance company based in Algeria, and we have recently received several oxygen concentrators of your brand that are displaying the error E31. According to the technical manual, there seems to be an issue with the oxygen sensor. We are writing to urgently seek your assistance, as the individuals relying on these devices are in critical condition. We greatly appreciate your prompt attention to this matter and kindly request your immediate support in resolving the problem. Given the gravity of the situation, we kindly ask for a swift response and guidance on how to rectify the error with the oxygen sensors. Please let us know if any additional information or documentation is required from our end to facilitate the troubleshooting process. We sincerely hope for your swift response and collaboration to ensure the continued functionality and reliability of these essential medical devices. Thank you for your understanding and cooperation. Yours sincerely,
How we can change filter? And spong filter
I have ksoc10 device but i dont know how i can clean cylendrical filter can you help me? window filter need to clean?
What does E01 mean?konsung KSOC_5
hello I have a brand oxygen concentrator when I turn on the device, it works then I adjust the flow for example to 6L it works and you feel the o2 then a few seconds it starts to decrease the flow on its own then it blows again, I mean it does not give the flow rate that I chose continuously, what is its problem
Can you share your company and contact information if possible?
Why the oxygen change from 95 to 0 only split seconds? Is it normal?
Yes, it is normal
What is E02 Please explain me???
Pls offer your email and whatsapp, I will offer the solution to you.
My device is broken and the code is E02. Please clarify, thank you
Pls offer your whatsapp and email, I will send the solotion to you.
how one can come to know that oxygen purity has dropped in machine. Is there any display for oxygen purity level or any alarm for such
If you buy basic configuration, there's no display oxygen purity. You should buy oxygen concentrator with oxygen purity alarm.
Our oxygen concentrator always in ⚠️ warning i don know why. Can you teach me what is wrong
Pls offer the error code?
how to change the air filter please
Just remove the original air flilter and replace new one.
Wbt the timer ? Will it run infintly ?
May I know your company name, email and whatsapp? I will send detail information to you.
There are time function, it is normal.
Dear Sir/Madam,
We are a medical equipment maintenance company based in Algeria, and we have recently received several oxygen concentrators of your brand that are displaying the error E31. According to the technical manual, there seems to be an issue with the oxygen sensor. We are writing to urgently seek your assistance, as the individuals relying on these devices are in critical condition.
We greatly appreciate your prompt attention to this matter and kindly request your immediate support in resolving the problem. Given the gravity of the situation, we kindly ask for a swift response and guidance on how to rectify the error with the oxygen sensors.
Please let us know if any additional information or documentation is required from our end to facilitate the troubleshooting process. We sincerely hope for your swift response and collaboration to ensure the continued functionality and reliability of these essential medical devices.
Thank you for your understanding and cooperation.
Yours sincerely,
Can you share your company and contact information? I will send more information to you.
Can you offer your whatsapp? I will send the solution to you.
monsieur daraoui j'ai error 31 kunsung 10l