Hi John-I truly love your troubleshooting videos, as I have learned so much about RV systems & components........keep up the Great work, and thank you so so much for your expertise........Mike Mezo, Muncie, IN.
Thank you John, excellent troubleshooting video! Diagrams are helpful too. Appreciate your effort to help the weary RV'r. Been trying to find out why my pump keeps cycling on & off. Saved me a lot of trouble. Now, I've got what I need to do.
We were having the same problem and your suggestions helped fix it. Other than having to remove our sofa to be able to remove the box that covered the pump, it was an easy fix.
Very helpful John. I had this happen last fall with a brand new Keystone Crossfire Bullet 2200BH. I did not venture far enough to clean the existing pump after seeing I could buy a new one on Amazon for about $60. But, after inspecting the old pump I removed, I discovered plastic shavings exactly as you found. Now, in prepping the RV for spring again, I am having the same cycling on/off issue. I can hear water flow in the pump., and I am guessing it is the same issue. Unfortunately, my pump is under the murphy bed sofa, so access is a real pain! I also want to look into an inline filter to prevent this. I'm guessing there are some more shavings.
Adding the inline filter is a good idea. I think these shavings are from when they bore the hole in the plastic fresh water tank at the factory. The shavings fall into the tank and get sucked into the water line and into the water pump. Likely it is a one-time deal with a new trailer, but adding filter certainly won't hurt. All the best!
Thanks this was very helpful to me. I found similar debris and was able to carefully remove the pieces of plastic. I will install an in-line filter flojet has one that attaches at the inlet. Just FYI - my issue of a low pressure pulsing tap remained and was fixed by adjusting the pressure switch - there is an adjustment screw located behind a square cover plate where the two main wires connect in to the switch.
Thank you so much. We have the same make but a different model as your TT. Our water pump is constantly running. Hubby trouble shooted and we may have to order a new pump :(
I had this exact issue this past weekend. Took it apart to find the same shavings. The thing it I had this same problem last season but it was under warranty and the dealer swapped out the pump. They could have easily just cleaned it out but either didn't know about this common issue or made more money warrantying the pump out. Either way I'm installing a strainer before the pump so this does not happen again.
I think I had at least three water pumps replaced on the Ember I bought earlier this year (and recently sold). I think these plastic tanks are drilled out at the factory and shavings are in the tank to get sucked up into the pump. Common sense to have a strainer. Thanks for sharing!
@@JohnMarucci I would agree that the shavings are from the factory tank install. Crazy thing is my 2017 Jayco had a strainer but my far more expensive 2021 Keystone does not. Weird industry.
Hi there. I have a water pump issue and your video helped! Thanks! Mariucci is a hockey name in Minnesota. Just wondering if you have relatives here. Thanks 👍
Joe, it is spelled a bit differently and I think there was also a coach (Steve Marucci) by that name. There are Marucci baseball bats in PA (I think) that I've heard of a few others. My lineage is mainly east coast. Thanks and glad the video was helpful!
Thanks John you sent me in the correct direction. I did find those infamous plastic drilled bits in the check valve, however that didn't fix the problem for me. I discovered that the electrical connection needed to be pulled apart and the seal coated with silicone lubricant. Any air leak must be drawing air in from the outside so I don't quite see how the plastic bits could do that. I could see how the plastic bits could allow water to run backwards if stuck in the check valve. All happy now, thanks again. But now it's back to being as loud as ever! Any solution there?
I cut very small pieces of rubble about 1/8” thick and put them between the unit and floor and screwed through them to lessen the vibration, but some models are just loud. You may check the smart folks on the R-Pod owners forum (not Facebook) and see what other solutions some of the long-term owners have come up with: rpod-owners.com.
In addition to adding rubber washers under the pump mounting bolts (do not tighten the bolts all the way), you will quieten the pump by insulating all the pipes connected or located close to the pump - if any tube touches another or the floor, etc. pump vibration increases noise. I used lagging made for thermal insulation of water pipes - cut them lengthwise and simply wrap the tube - pump will be barely audible.
To get water to run through do you need your hot and water hoses both open . We have the Valves that turn 90 degrees. Our pump runs but there is no water coming through.
I just did this but no dice… any other ideas? Just replace the pump? Also, does the pump even have a back flow or check valve because mine is also filling up the fresh water tank when using city. So for me, it’s either deal with the annoying noise and turn on and off as needed using fresh water, or just let water leak from the low point drain…
So there was no debris at all in the check valve of the pump when you took it all apart? Usually you will find very fine plastic shavings. If not and it is still a problem of staying on, there is usually some sort of leak after the pump keeping it running. I would try to track down any leak, but if you can't find any, try a pump replacement. Water getting back into the fresh water tank seems to point to the valve in the pump itself staying open, usually from debris, so if you've exhausted this, you may just want to replace it.
Hi John I have a problem with my water system my pump turning on and off about every minute there is a leak under fresh water tank seems it coming from the water valve. The water value just pull straight up to open the valve and down to shut off. Do these valve go bad.
The fact that these factories can send them out with shavings in the tanks is absurd. Just had our trailer at camping world for 6 months, this was one of the many issues that didn’t get fixed out of about 26 or so.
I agree. This is a real pain with new trailers. I think they must drill the plastic tanks and never clean them afterward. Causes real problems on pumps with no filters on the intake line. Thanks!
We just bought our RV, brand new. 7 days in, and the water pump doesn’t seem to be working. It’s making noise, But isnt doing anything. We filled the fresh water, check the power, and its showing a reading of quarter full, even tho it’s completely full. Any suggestions? Do you think the pump already died? It’s a 2022 coachman freedom express.
That is pretty odd that the fresh water tank is only showing 1/4 full even though you have filled it completely. If it is brand new, I'd call the dealer and get it back in asap to check the electrical, as well as the water pump. You should be under warranty for the first year at least.
It sounds like your check valve may be stuck open allowing water to back flow to the city water line. The pump may be clogged with debris. You may want to disassemble it like shown in the video and clean any debris out. I also recommend getting a second opinion from some of the knowledge folks on the RPod-owners forum. rpod-owners.com
I can't believe I just put up with this waterpump issue for two years and it took 20 mins to fix it. Thanks John! #keystoneproblems
Thank you for sharing!
Very helpful! Thank you for clear and concise videos.
Thanks, glad the video was helpful!
Hi John-I truly love your troubleshooting videos, as I have learned so much about RV systems & components........keep up the Great work, and thank you so so much for your expertise........Mike Mezo, Muncie, IN.
Thanks Mike, good to know that the videos are helpful!
Thank you John, excellent troubleshooting video! Diagrams are helpful too. Appreciate your effort to help the weary RV'r. Been trying to find out why my pump keeps cycling on & off. Saved me a lot of trouble. Now, I've got what I need to do.
Glad the video was helpful!
Thank you John, the plastic shaving was the exact issue of our Keystone Passport 175BH
Great to hear that the video was helpful!
We were having the same problem and your suggestions helped fix it.
Other than having to remove our sofa to be able to remove the box that covered the pump, it was an easy fix.
Andy, Great to hear!
Good job
Thanks!
Excellent tutorial, thank you. I’m on to figuring this issue out in my Outback 340bh.
Glad it helped!
Solved my problem. Shavings in my pump. That was frustrating troubleshooting that issue.
Glad the video was helpful!
Yep shavings in the pump
I think the holes bored in the plastic freshwater tanks at the factory are the issue. No one cleans out the tanks after drilling them.
Very helpful John. I had this happen last fall with a brand new Keystone Crossfire Bullet 2200BH. I did not venture far enough to clean the existing pump after seeing I could buy a new one on Amazon for about $60. But, after inspecting the old pump I removed, I discovered plastic shavings exactly as you found.
Now, in prepping the RV for spring again, I am having the same cycling on/off issue. I can hear water flow in the pump., and I am guessing it is the same issue. Unfortunately, my pump is under the murphy bed sofa, so access is a real pain!
I also want to look into an inline filter to prevent this. I'm guessing there are some more shavings.
Adding the inline filter is a good idea. I think these shavings are from when they bore the hole in the plastic fresh water tank at the factory. The shavings fall into the tank and get sucked into the water line and into the water pump. Likely it is a one-time deal with a new trailer, but adding filter certainly won't hurt. All the best!
Thanks this was very helpful to me. I found similar debris and was able to carefully remove the pieces of plastic. I will install an in-line filter flojet has one that attaches at the inlet. Just FYI - my issue of a low pressure pulsing tap remained and was fixed by adjusting the pressure switch - there is an adjustment screw located behind a square cover plate where the two main wires connect in to the switch.
Thanks for the comment and tip!
Never thought of this fix, Thanks guy
Glad it was helpful!
THANK YOU!!!!!
This is exactly what the problem was and I was able to fix it easily thanks to this video!!
Hi John
Very good video keep up the good work
Glad the video was helpful!
Thank you so much. We have the same make but a different model as your TT. Our water pump is constantly running. Hubby trouble shooted and we may have to order a new pump :(
Sorry to hear this. If the trailer is less than 2 years old it may still be under warranty.
This was really helpful! Thank you!
Glad it was helpful!
I had this exact issue this past weekend. Took it apart to find the same shavings. The thing it I had this same problem last season but it was under warranty and the dealer swapped out the pump. They could have easily just cleaned it out but either didn't know about this common issue or made more money warrantying the pump out. Either way I'm installing a strainer before the pump so this does not happen again.
I think I had at least three water pumps replaced on the Ember I bought earlier this year (and recently sold). I think these plastic tanks are drilled out at the factory and shavings are in the tank to get sucked up into the pump. Common sense to have a strainer. Thanks for sharing!
@@JohnMarucci I would agree that the shavings are from the factory tank install. Crazy thing is my 2017 Jayco had a strainer but my far more expensive 2021 Keystone does not. Weird industry.
My R-Pod ($15k) also had a strainer, Keystone ($24k), nope. Ember ($58k), nope. Makes no sense.
As always great explanations, details and solutions. Straight and to the point. Question, did you put an inline filter in between the tank and pump?
Joe, I did not put an inline filter and the pump is working well. It is a good idea and I may add one this next season. Thanks!
Good video John A+
Thanks, glad it was helpful!
Hi there. I have a water pump issue and your video helped! Thanks! Mariucci is a hockey name in Minnesota. Just wondering if you have relatives here. Thanks 👍
Joe, it is spelled a bit differently and I think there was also a coach (Steve Marucci) by that name. There are Marucci baseball bats in PA (I think) that I've heard of a few others. My lineage is mainly east coast. Thanks and glad the video was helpful!
Thanks John you sent me in the correct direction. I did find those infamous plastic drilled bits in the check valve, however that didn't fix the problem for me. I discovered that the electrical connection needed to be pulled apart and the seal coated with silicone lubricant. Any air leak must be drawing air in from the outside so I don't quite see how the plastic bits could do that. I could see how the plastic bits could allow water to run backwards if stuck in the check valve. All happy now, thanks again. But now it's back to being as loud as ever! Any solution there?
I cut very small pieces of rubble about 1/8” thick and put them between the unit and floor and screwed through them to lessen the vibration, but some models are just loud. You may check the smart folks on the R-Pod owners forum (not Facebook) and see what other solutions some of the long-term owners have come up with: rpod-owners.com.
@@JohnMarucci thanks John I’ll check it out. I gather everyone has this problem.
In addition to adding rubber washers under the pump mounting bolts (do not tighten the bolts all the way), you will quieten the pump by insulating all the pipes connected or located close to the pump - if any tube touches another or the floor, etc. pump vibration increases noise. I used lagging made for thermal insulation of water pipes - cut them lengthwise and simply wrap the tube - pump will be barely audible.
To get water to run through do you need your hot and water hoses both open . We have the Valves that turn 90 degrees. Our pump runs but there is no water coming through.
With the pump on, are you getting any water, even on the cold side of the faucets?
I just did this but no dice… any other ideas? Just replace the pump? Also, does the pump even have a back flow or check valve because mine is also filling up the fresh water tank when using city. So for me, it’s either deal with the annoying noise and turn on and off as needed using fresh water, or just let water leak from the low point drain…
So there was no debris at all in the check valve of the pump when you took it all apart? Usually you will find very fine plastic shavings. If not and it is still a problem of staying on, there is usually some sort of leak after the pump keeping it running. I would try to track down any leak, but if you can't find any, try a pump replacement. Water getting back into the fresh water tank seems to point to the valve in the pump itself staying open, usually from debris, so if you've exhausted this, you may just want to replace it.
Hi John I have a problem with my water system my pump turning on and off about every minute there is a leak under fresh water tank seems it coming from the water valve. The water value just pull straight up to open the valve and down to shut off. Do these valve go bad.
Len, I am having hard time envisioning what you are talking about. Feel free to send a picture or two to my email address: john@johnmarucci.com
Water pump not shutting off
Have you opened it up to see if the jets are clogged?
@@JohnMarucci just starting research on problem. Going to look at it today.
The fact that these factories can send them out with shavings in the tanks is absurd. Just had our trailer at camping world for 6 months, this was one of the many issues that didn’t get fixed out of about 26 or so.
I agree. This is a real pain with new trailers. I think they must drill the plastic tanks and never clean them afterward. Causes real problems on pumps with no filters on the intake line. Thanks!
We just bought our RV, brand new. 7 days in, and the water pump doesn’t seem to be working. It’s making noise, But isnt doing anything. We filled the fresh water, check the power, and its showing a reading of quarter full, even tho it’s completely full. Any suggestions? Do you think the pump already died? It’s a 2022 coachman freedom express.
That is pretty odd that the fresh water tank is only showing 1/4 full even though you have filled it completely. If it is brand new, I'd call the dealer and get it back in asap to check the electrical, as well as the water pump. You should be under warranty for the first year at least.
Hey john, my rpod fresh water tank is full, when i turn on water pump, water is coming out city water connection??? Any ideas?
It sounds like your check valve may be stuck open allowing water to back flow to the city water line. The pump may be clogged with debris. You may want to disassemble it like shown in the video and clean any debris out. I also recommend getting a second opinion from some of the knowledge folks on the RPod-owners forum. rpod-owners.com