Now why they can’t do this in every Cosmetology school is beyond me. Thank you so much. A twenty minute video said more than any cos instructor I have ever had. 🤦🏾♀️
I'm not a hairstylist, but I find this super helpful as a client. Thank you for teaching the clients how to communicate with their stylists! It's very clear, concise and makes such sense. :-)
i always get so nervous charging people for my services -- is this too much? what if my service isn’t good enough? what if they hate it? - because of this, i sometimes undercharge my clients and end up regretting it later. any tips on that?
Go thru ur services and really think about how long it takes. What products cost that u use foils lighteners toners shampoo mark olaplex. Make a price list based on all that. Then with every new client use it! With your regulars that have been getting by on the cheap make adjustments as needed.
Average Me I can 100% relate to this! As a student I thought “what am I doing? How can I ever have a conversation with a stranger!?” But with time and a lot of awkward moments, you will feel more comfortable and it will be easier for you. You’ll learn that the people who belong in your chair will be there. You won’t click with everyone and that’s ok!
Average Me: Ask about them, family, hobbies, work, current (non-political) events and/or movies, for starters.... when I see my client light up about something (like talking about their kids) I tend to stay on that subject ...it usually ends in them showing me tons of photos of their kids, but then they love you even MORE! :) If you're client is not into small talk, give them a magazine and maybe comment here and there (I'm a talker so it's HARD for me to be in silence) I'll even SING/hum to whatever is playing while I do hair if it's too quite....Also, I like breaking the ice with opening up about myself...or a little joke (I think I'm funny). I might say something about my day or week that'll lead to a great conversation. It could be something as simple as "I was in my friend's wedding last week, I served on Jury duty this month, I finally made it to the beach this week" then have a follow up..."have you ever been in a wedding? Have you ever served on a jury? Have you been to the beach this summer?" Be genuinely curious and just relax and don't worry about being judged. You will get better and better at this "small talk" stuff. Trust me. I was extremely shy before I became a hairdresser and now I have reviews where new clients are saying "it felt like I was hanging out with my girlfriend" and "she's so nice and personable" ,etc (which of course adds NO pressure...haha) But, with that said, positive feedback on hair results is much MORE important than small talk so even if there is awkward silence during your service you're going to gain that client by delivering AmAzInG hair results! ....You got this Average Me...soon to be Extraordinary Me! I'd love to see Jamie do a video on this topic as well!! PS..take notes on what you chatted about or what might have stood out to you in the conversations you had. Your clients will appreciate you remembering they just had a granddaughter or went on that European vacation at their next visit. ;)
This changed my whole mindset this is a must see video for a lot of stylists! You definitely know what your talking about don’t ever stop making videos, you help me so much!❤️
communication is KEY! from meeting/ talking to the new client to the first appt! I have learned that educating my clients on the how's and why's of their color service and end result makes us both 1. more comfortable 2. we can be realistic about the end result and 3. i will gain her trust AND LOYALTY!!! At the end of the day they trust us with their total look and we earn their loyalty by educating ourselves FIRST!!!!!
Thank you for this information! I just had a girl message me about a color correction. I told her she needed to come in for a consultation and it would be x amount. She hasn’t responded but I felt really confident about it. Thank you for your videos I look forward to them!
I practically never comment but I had to say thank you Jamie for such an amazing and instructive video! Every hairstyling video I've seen hasn't been so specific as you are with prices, and what to say when talking to or messaging clients, and specific setup for a great business, and all! I love your fun and educational videos!! Thank you!!! 💙💜💜
Excellent advice! I have had disappointed clients and have been really under paid simply because they don’t understand this process . I’m very good at color correction but don’t want to do it because it’s not worth the money often
It’s good for clients to know this side as well. I love that CZcams has a wealth of information like this, because the more clients are educated about things like this the more compliant and courteous they can become!
I really enjoyed this video. I will tell all the stylists I work with to watch it. I feel like it all comes down to being confident in your work. I recently realized this about myself, I always struggled with being confident. Not anymore! I am an amazing stylist and no one will ever tell me differently .Be yourself, be proud of your work, go to classes and learn, be confident-and it'll all come together.
You are absolutely right about the consolation some people walk in and insist on having their hair done NOW.. Sometimes you really have to show whos boss and stand your ground because they push you to your limits. thank you for this video it helped me a lot
this video was so helpful! I have had my license for a year now and have been assisting, but recently just got my own chair full time and always am panicking about what if i get a color correction. Showing confidence in your video really showed me that if you are confident in yourself as a stylist, it will help you when dealing with clients.
I graduate cosmetology school in 10 weeks and I couldn’t thank you more for this video ❤️ I’m from a small town so pricing myself that high probably isn’t going to work at first, but let me tell ya it’s a goal to get there!!
I love tip #2 with Jenny! Yay! I so wish this was universal!!!! Imagine if everyone used this tip! Life changing🔥my clients so love this when I am honest in a professional manner😇
Must say I’m THE biggest fan of your whole profile, style, work and personality. I love love loved your business tips video!! My salon game has gotten so much better since!!!!
This was an amazing video Jamie! Ive been doing hair for 35+years and I wish you were my instructor many moons ago ( but you were not even born yet haha! 😂) Keep up these amazing videos and I love your style!!!
How great! It is so easy to feel sorry for a client and want to help correct a mistake they made...while making a mistake in not charging for my own time and then I feel as if I did the home highlight box color cover up to myself...because I have pulled myself into a long complicated stressful service with very little compensation...thank you so much for mapping out the great way to make sure both my client and myself are happy!! I had a potential client who needed color correcting and she sent pictures of several techniques, shades, and styles and even colors. She clearly didnt understand what she wanted. I tried to explain how her expectations were impossible and I really tried to work with her and make her understand how difficult what she wanted would be but in the end I had to refuse her. That was very frustrating. I love your videos thank you for sharing so much!!
Yes! I wish there was a LOVE button. I really cannot believe that after I gave up hair after so many years in color I'm going back. This video brings me back to the reality, lol. But your so right and I'm going to stand firm on this excellent information this time! Thank you for sharing!
Hi Jamie. I think a good video would be dramatic high/low. Like for example a pastel level 10 with a 4-5 lowlight. And most important, how the rinse at the shampoo bowl effects the final result. Keeping as much contrast as possible. This is something I do alot of. I think how you remove color at the bowl is so important to the final result. My style is to do the lows first as it takes time to deposit just like lift. Then I usually go in with Olaplex/lightener and a higher developer to get the blonde done quickly. I'm a fast foiler after doing hair for almost 40 years! But I like to isolate each foil during the rinse using it as a shield to protect the colors against each other. Using cooler water also helps along with spot shampooing. I time it so that the front foils are not quite done as all this organizing takes time. But this would really help a newer stylist.
Thank you so much for everything that you have done with your videos. I'm 45 and have done hair for 26 years 18 in the salon but in my home for the last 8 after moving out of CA and being a dedicated stay at home mom. I'm ready to get back out into the workforce again and into a salon. I've always loved color but haven't taken any classes in a while. I'm so exited but nervous at the same time. I love that you use Goldwell. That's all I've ever used. I'm a backwards hilighter too, ha, ha! I've been obsessed with your videos. My kids are like, "Another video mom, really!" Here's to 2020! I'm so looking forward to learning, learning learning! I found a salon with a ridiculously talented owner and she does educate her staff and make extended education available to us. I currently live in Boise Idaho, and I'm going to the hair show in Bellevue, WA. in March. Thank you, thank you, thank you!
Really great advice, these are the steps I do as well, but instead of signing a waiver, I usually do a recap of consultation, and make a point of stressing that there is no guarantee of specific results like level, achieved or tone. And let’s face it if it is the colour correction with a lot of brassiness, and with certain people if they’re spending $600, they might have unrealistic expectations. I would never tell them you were going to look beautiful when you leave, that’s a very high bar, especially if the person isn’t really beautiful to begin with
this video couldn’t have had better timing. it’s like you’re living in my world lmao my cousin just totally ruined her hair and is begging me to fix it. i’ve been having anxiety about how to handle it. you’re amazing and a total inspiration xoxo alex
As soon as you started talking about the photos I said No you need to get a consult check first before you open up your mouth, you lay out the parameters to weed out the people who just want to pick your brain. Because of so much on you tube, we all know how to pick the brain of generous experts who have a passion for what they do. I was overpromised and it took 3 sessions to still not be able to get out the orange/yellow and since I volunteered for an experiment for the colorist's learning, it only cost me my time and a big tip, but it took hours and hours to still get what I didn't want plus I have breakage, more than expected. She did not explain this, I thought I was going to spend the whole day with her, and be done with it. Which is why I am here, to get some knowledge to self correct.
I just want you to know how much you have inspired me.. I stumbled on your site trying to learn different techniques for balyage.... Your sooooooo sweet and intelligent. I'm at the point in my life that I have an opportunity to maybe start my own thing I'm just not sure what that thing should be yet. The video where you showed us your salon was so uplifting!!! I saw someone whom was very successful and happy!! (Not a common thing) I want to start the same way you did somewhat on a small scale. Please keep making these videos your my hero
I love the way you explain everything, thank you so much for this type of content, I’m a hairstylist and would like to learn more on how to properly communicate with clients, explain them how everything works, that is not as easy as they think when it comes to color correction. Thank you 😘
They are very time consuming! Turn out lovely, and they keep me on my toes, but I feel like it is a usually a correction with uber thick hair, with a wave pattern that get these terrible highlights that we go in and correct. Yes, they need to realize corrections take time. You are AWESOME thanks!!!! GBY!!!!
My problem is that I become "friends" with some clients... then they seem to feel they should get a discount, or I feel I should give them one. Is this crazy or what?? I seriously need to be charging more!! So glad I found your channel. xo
Thank you so much for this information. As a new stylist you have helped me so much. I love your content and pray that God continues to bless all that you do❤️
I just sat down and watched 5 of your videos!!! I think you are my new best friend!! I not only learned great information but you verified some things that I already knew which made me feel lots better about how I am as a stylist. Thank you so much! Keep them coming💕💕
First of all, LOVE your hair color! What’s the formula?! 💁🏼♀️🦄 second, I always learn something new watching your videos! Thank you so much! I think as stylists we all get a little panicked with color corrections so it’s nice to hear that there’s a good way to set yourself up for success every time and to turn down the people who aren’t willing to do what it takes to make their hair look good.
I use Joico Metallics Bronze and Mauve Quartz with a few drops of Pulp Riot Cupid diluted with conditioner. I also have a CZcams video sharing how I do my hair, if you want to check it out! Just go to czcams.com/users/jamiedana to watch it. Thanks so much for your feedback!
Oh my gosh such good reminders and new tips!! Love the reminder of refusing clients, why do I act desperate that I NEED them or something or it’s like I don’t want to hurt their feelings when in the end I am like, Omg. Worst client, never want to see them again! 🤦🏼♀️ Also, love the tip about deposits and waivers, saves our butts and keeps us sane! 😍 I have been stalking you lately and loving everything you are doing, true fan girl here!!👏🏼👏🏼
Thank you for making this video. I think I get so overwhelmed when corrections come in that I forget to cover everything in the consultation so this is an awesome resource to be able to explain everything to my client and be afraid to charge my worth!
These are good tips... I totally am the type to waste a whole day and not get paid because I'm too embarrassed to speak up for myself, so it's good to be proactive about these kinds of things to make sure that doesn't happen!
LOVED this video!! Dealing with an angry and unhappy guest at the end of the service when you have met all of your goals for them during that service and explained that to them before , during and after and they still don’t get why it’s not THE picture.... What do you do!!?? A legal waver is the perfect solution but what if you’re at a salon that does not require those.? 😕
Usually I can pick up on those vibes before I start. If you do, you're welcome to have them sign something or I just really press into the consultation that they WILL NOT get to their end goal in one sitting.
This is great advice!!! I really need to starting taking deposits, I hate when a 4+ hour appointment just doesn’t show up! I would definitely watch more videos like this!!!
So helpful...cosmo student and almost done with school! I loveeee informative videos, anything to help me feel more secure going out into the real world. Definitely worth watching longer educational videos of yours 💕💕
Hi, Jamie. My name is Audrey. I really enjoy watching your videos, they are so informative. I do color but not extensively. Watching your tutorials really give me the motivation to explore color more. I wanted to ask if you do 1 on 1 training? Or can you suggest the best institution to attend to get the best training.
Jamie, these two videos are the most helpful and important videos I've ever seen. I learned so much. The knowledge you share is so generous and appreciated. You inspire me to be the best stylist I can be (And remind myself to get compensated for it). I always feel more confident after watching and hearing your videos. Thank you for that❣
Men's short/medium full head highlights would be an amazing video to watch! Especially for a guy like me who goes every 5-6 weeks to get my hair retouched 💛✨😅
Shannon Reed Yay! I'm so glad you found this helpful and inspiring! Also, I was hosting a giveaway on my Instagram and I said that one person who commented under this video would win, and you were randomly selected 🙌 🎉 Can you shoot me a DM on Instagram with your address so I can send you your goodies? Thanks and congrats!
Thank you so much for making this video! I love ALL of your content! I learn so much from everything you create, and I always finish watching your videos feeling so inspired to try new things. Thank you for always sharing all of your advice and experience with us!
Jamie the best consultation EVER. Girl your good and so intetjected.Love that in a Hairstyles.Going to a Hair Show in Las Vegas so excited. HAPPY BLESSED DAY!!!! YOU ROCK IT JAMIE ⭐⭐⭐⭐
Hi just want to say thank you! I really love your information.. I am a hair stylist too. I totally agree what you are talking about when it come to color correct but my weakness is giving the actual price..
It totally happens! Start by charging what you worth on your new clients and then you can gradually move up the prices on your clients you've been doing this with. That may help!
Hi, I'm hair Master and colorist from German.... I love your video's since I have to stop working for the kids. But do American clients do really pay so many money for getting her hair done??? 😱😱😱 When I stand there for 5 hours to get them blond, and then tell them to pay more then 150€.... They get real mad....
There are definitely clientele out there that will happily pay that! It's all about setting the expectation at the beginning of the service. Thanks so much for watching!
I find myself with the same mindset in my career I had as a little girl being scared to do a backhand spring and just stand there with my hands out. This is me overthinking.
Going to a hair stylist in the US seems like a very expensive experience. Do you take the consultation price off the total price if they proceed? Is there a tip expected as well?
very important and full of your experiences are your tips.... you are so good, clever and expert in this... Great!!!! absolutely I love your tips! thank you so much
I usually remind them in the consultation that even if they had box die on their har a year ago, that color is still on their hair and it could mean that she will get an unpredictable result! That will usually jog their memory and let me know.
How do you get people more on board with pricing? I feel like once people realize how expensive it is and how long it will take they get really unsure and they wonder if it’s worth it. Also how did you work yourself up the price change route. Obviously right out of school you can’t do a $600 color correction. I’m trying to transition my clients to a higher price but i dont know how to do that without losing clients. Obviously you always lose some clients when you increase prices but I guess I just wanna figure out a nice way to adjust prices
Now why they can’t do this in every Cosmetology school is beyond me. Thank you so much. A twenty minute video said more than any cos instructor I have ever had. 🤦🏾♀️
I'm so glad you learned so much from this video. Thanks for watching!
I'm not a hairstylist, but I find this super helpful as a client. Thank you for teaching the clients how to communicate with their stylists! It's very clear, concise and makes such sense. :-)
Thanks so much for watching! I'm so glad you loved this video.
i always get so nervous charging people for my services -- is this too much? what if my service isn’t good enough? what if they hate it? - because of this, i sometimes undercharge my clients and end up regretting it later. any tips on that?
Start charging what your worth and don't overthink it! The client can decide if they want to pay that. It's not up to you to decide for them :).
I feel the same way.
I always do this too! I always end up undercharging 😫
Before I was like that. Now, do you think my services are expensive? Oh well I'm worth it. LOL
Go thru ur services and really think about how long it takes. What products cost that u use foils lighteners toners shampoo mark olaplex. Make a price list based on all that. Then with every new client use it! With your regulars that have been getting by on the cheap make adjustments as needed.
Can you PLEASE do a video on small talk and breaking the ice. I have such bad anxiety and I'm really struggling as a student.
Average Me Ooh that's a great suggestion! I will definitely consider it! Thanks for the idea!
Jamie Dana I would also like to see that. I struggle as well. I hope your struggle lessens average me.
Average Me I can 100% relate to this! As a student I thought “what am I doing? How can I ever have a conversation with a stranger!?” But with time and a lot of awkward moments, you will feel more comfortable and it will be easier for you. You’ll learn that the people who belong in your chair will be there. You won’t click with everyone and that’s ok!
LauraKat87 that's great to hear. Thank you 😊
Average Me: Ask about them, family, hobbies, work, current (non-political) events and/or movies, for starters.... when I see my client light up about something (like talking about their kids) I tend to stay on that subject ...it usually ends in them showing me tons of photos of their kids, but then they love you even MORE! :) If you're client is not into small talk, give them a magazine and maybe comment here and there (I'm a talker so it's HARD for me to be in silence) I'll even SING/hum to whatever is playing while I do hair if it's too quite....Also, I like breaking the ice with opening up about myself...or a little joke (I think I'm funny). I might say something about my day or week that'll lead to a great conversation. It could be something as simple as "I was in my friend's wedding last week, I served on Jury duty this month, I finally made it to the beach this week" then have a follow up..."have you ever been in a wedding? Have you ever served on a jury? Have you been to the beach this summer?" Be genuinely curious and just relax and don't worry about being judged. You will get better and better at this "small talk" stuff. Trust me. I was extremely shy before I became a hairdresser and now I have reviews where new clients are saying "it felt like I was hanging out with my girlfriend" and "she's so nice and personable" ,etc (which of course adds NO pressure...haha) But, with that said, positive feedback on hair results is much MORE important than small talk so even if there is awkward silence during your service you're going to gain that client by delivering AmAzInG hair results! ....You got this Average Me...soon to be Extraordinary Me! I'd love to see Jamie do a video on this topic as well!! PS..take notes on what you chatted about or what might have stood out to you in the conversations you had. Your clients will appreciate you remembering they just had a granddaughter or went on that European vacation at their next visit. ;)
This changed my whole mindset this is a must see video for a lot of stylists! You definitely know what your talking about don’t ever stop making videos, you help me so much!❤️
This makes me so happy! Thanks so much for watching.
communication is KEY! from meeting/ talking to the new client to the first appt! I have learned that educating my clients on the how's and why's of their color service and end result makes us both 1. more comfortable 2. we can be realistic about the end result and 3. i will gain her trust AND LOYALTY!!! At the end of the day they trust us with their total look and we earn their loyalty by educating ourselves FIRST!!!!!
You got it! Thanks Amy!
I love that you have clients email you! It avoids all the back and forth texts and DMs!
It really does!
You should be a hair teacher because you are great at what you do.
Thanks!
Thank you for this information! I just had a girl message me about a color correction. I told her she needed to come in for a consultation and it would be x amount. She hasn’t responded but I felt really confident about it. Thank you for your videos I look forward to them!
Thanks so much for sharing! I'm so happy that it helped!
I practically never comment but I had to say thank you Jamie for such an amazing and instructive video! Every hairstyling video I've seen hasn't been so specific as you are with prices, and what to say when talking to or messaging clients, and specific setup for a great business, and all! I love your fun and educational videos!! Thank you!!! 💙💜💜
Excellent advice! I have had disappointed clients and have been really under paid simply because they don’t understand this process . I’m very good at color correction but don’t want to do it because it’s not worth the money often
Thank you!
Love it! Also, I ALWAYS do a test strand at the consultation. It helps so much even to know if the client is lying ☺️
That's perfect :)
Aleea Sieben great unfortunately one strand may not always show you what other parts of the hair will do
It’s good for clients to know this side as well. I love that CZcams has a wealth of information like this, because the more clients are educated about things like this the more compliant and courteous they can become!
Thanks so much! i'm so happy to hear it was helpful!
I really enjoyed this video. I will tell all the stylists I work with to watch it. I feel like it all comes down to being confident in your work. I recently realized this about myself, I always struggled with being confident. Not anymore! I am an amazing stylist and no one will ever tell me differently .Be yourself, be proud of your work, go to classes and learn, be confident-and it'll all come together.
Thanks so much for watching!
You are absolutely right about the consolation some people walk in and insist on having their hair done NOW.. Sometimes you really have to show whos boss and stand your ground because they push you to your limits. thank you for this video it helped me a lot
I'm so happy to hear that this video was helpful. Thanks for watching!
this video was so helpful! I have had my license for a year now and have been assisting, but recently just got my own chair full time and always am panicking about what if i get a color correction. Showing confidence in your video really showed me that if you are confident in yourself as a stylist, it will help you when dealing with clients.
Thank you so much! I'm happy to hear it has been helpful!
I am living for your current hair color right now 🙌 looks amazing on you.
Stephanie C Awe thank you so much! I'm in love with it too 😘
I graduate cosmetology school in 10 weeks and I couldn’t thank you more for this video ❤️ I’m from a small town so pricing myself that high probably isn’t going to work at first, but let me tell ya it’s a goal to get there!!
Thanks so much! I'm happy to hear this helps!
I love tip #2 with Jenny! Yay! I so wish this was universal!!!! Imagine if everyone used this tip! Life changing🔥my clients so love this when I am honest in a professional manner😇
Sheila Lee Haha "Jenny" is one of my go-to client names 😂 I'm so glad you loved the video!
Must say I’m THE biggest fan of your whole profile, style, work and personality. I love love loved your business tips video!! My salon game has gotten so much better since!!!!
Thanks so much for your support! I'm so happy to hear it's been helpful!
This was an amazing video Jamie! Ive been doing hair for 35+years and I wish you were my instructor many moons ago ( but you were not even born yet haha! 😂) Keep up these amazing videos and I love your style!!!
How great! It is so easy to feel sorry for a client and want to help correct a mistake they made...while making a mistake in not charging for my own time and then I feel as if I did the home highlight box color cover up to myself...because I have pulled myself into a long complicated stressful service with very little compensation...thank you so much for mapping out the great way to make sure both my client and myself are happy!! I had a potential client who needed color correcting and she sent pictures of several techniques, shades, and styles and even colors. She clearly didnt understand what she wanted. I tried to explain how her expectations were impossible and I really tried to work with her and make her understand how difficult what she wanted would be but in the end I had to refuse her. That was very frustrating. I love your videos thank you for sharing so much!!
Hey Carol Leathers I'm so happy to hear you've learned so much from my videos! Thank you so much for watching.
You teach hair color like my teacher in cosmo school. She is a master colorist and she taught me alot but you are teaching more than she could.
I really needed to hear how to refuse clients with unrealistic expectations thank you
You're welcome!
This is SO important for every stylist to hear, over promise under deliver is literally my motto!! Well said Jamie, thank you!!!
Thank you so much!
Yes! I wish there was a LOVE button. I really cannot believe that after I gave up hair after so many years in color I'm going back. This video brings me back to the reality, lol. But your so right and I'm going to stand firm on this excellent information this time! Thank you for sharing!
This makes me so happy to hear! Thanks so much for sharing and watching my video!
I had the worst salon appointment in May had to cut most of my hair off afterwards. Should have had a consultation .
Brooke Aaenson Oh man, that's such a bummer hearing that! From the client's perspective, it's always best to get a consultation from the beginning 😊
Thank you so much. Its definitely made me realized how much I am worth as a stylist. Thank you!!!!!!
I love that! I'm so happy this was helpful!
Hi Jamie. I think a good video would be dramatic high/low. Like for example a pastel level 10 with a 4-5 lowlight. And most important, how the rinse at the shampoo bowl effects the final result. Keeping as much contrast as possible. This is something I do alot of. I think how you remove color at the bowl is so important to the final result. My style is to do the lows first as it takes time to deposit just like lift. Then I usually go in with Olaplex/lightener and a higher developer to get the blonde done quickly. I'm a fast foiler after doing hair for almost 40 years! But I like to isolate each foil during the rinse using it as a shield to protect the colors against each other. Using cooler water also helps along with spot shampooing. I time it so that the front foils are not quite done as all this organizing takes time. But this would really help a newer stylist.
Awesome, Maria! I'll keep that in mind for a future video. Thanks for watching!
I would love to see a consultation video. And see how you interact and set the boundaries in real time. Love this video
Thank you so much for everything that you have done with your videos. I'm 45 and have done hair for 26 years 18 in the salon but in my home for the last 8 after moving out of CA and being a dedicated stay at home mom. I'm ready to get back out into the workforce again and into a salon. I've always loved color but haven't taken any classes in a while. I'm so exited but nervous at the same time. I love that you use Goldwell. That's all I've ever used. I'm a backwards hilighter too, ha, ha! I've been obsessed with your videos. My kids are like, "Another video mom, really!" Here's to 2020! I'm so looking forward to learning, learning learning! I found a salon with a ridiculously talented owner and she does educate her staff and make extended education available to us. I currently live in Boise Idaho, and I'm going to the hair show in Bellevue, WA. in March. Thank you, thank you, thank you!
Love that! Thanks so much for watching!
Really great advice, these are the steps I do as well, but instead of signing a waiver, I usually do a recap of consultation, and make a point of stressing that there is no guarantee of specific results like level, achieved or tone. And let’s face it if it is the colour correction with a lot of brassiness, and with certain people if they’re spending $600, they might have unrealistic expectations.
I would never tell them you were going to look beautiful when you leave, that’s a very high bar, especially if the person isn’t really beautiful to begin with
this video couldn’t have had better timing. it’s like you’re living in my world lmao my cousin just totally ruined her hair and is begging me to fix it. i’ve been having anxiety about how to handle it. you’re amazing and a total inspiration xoxo alex
Alex Cooney Oh my gosh! What perfect timing! I'm so glad to hear that! Thanks for watching 💓
As soon as you started talking about the photos I said No you need to get a consult check first before you open up your mouth, you lay out the parameters to weed out the people who just want to pick your brain. Because of so much on you tube, we all know how to pick the brain of generous experts who have a passion for what they do. I was overpromised and it took 3 sessions to still not be able to get out the orange/yellow and since I volunteered for an experiment for the colorist's learning, it only cost me my time and a big tip, but it took hours and hours to still get what I didn't want plus I have breakage, more than expected. She did not explain this, I thought I was going to spend the whole day with her, and be done with it. Which is why I am here, to get some knowledge to self correct.
I just want you to know how much you have inspired me.. I stumbled on your site trying to learn different techniques for balyage.... Your sooooooo sweet and intelligent. I'm at the point in my life that I have an opportunity to maybe start my own thing I'm just not sure what that thing should be yet. The video where you showed us your salon was so uplifting!!! I saw someone whom was very successful and happy!! (Not a common thing) I want to start the same way you did somewhat on a small scale. Please keep making these videos your my hero
I love the way you explain everything, thank you so much for this type of content, I’m a hairstylist and would like to learn more on how to properly communicate with clients, explain them how everything works, that is not as easy as they think when it comes to color correction. Thank you 😘
I'm so happy to hear this has been helpful!
They are very time consuming! Turn out lovely, and they keep me on my toes, but I feel like it is a usually a correction with uber thick hair, with a wave pattern that get these terrible highlights that we go in and correct. Yes, they need to realize corrections take time. You are AWESOME thanks!!!! GBY!!!!
Thank you so much!
This is what I needed to hear. A great reminder of how to be a better stylist and communicating with clients.
Thanks so much Yessenia!
My problem is that I become "friends" with some clients... then they seem to feel they should get a discount, or I feel I should give them one. Is this crazy or what?? I seriously need to be charging more!! So glad I found your channel. xo
I'm so happy you found this video helpful. Thanks for watching!
Thank you so much for this information. As a new stylist you have helped me so much. I love your content and pray that God continues to bless all that you do❤️
I just sat down and watched 5 of your videos!!! I think you are my new best friend!! I not only learned great information but you verified some things that I already knew which made me feel lots better about how I am as a stylist. Thank you so much! Keep them coming💕💕
Thanks so much for watching Karen! I'm so happy to hear this has been helpful!
Knowledge is power!! Thank you for all the advice ☺️
Thank you! I'm so happy to hear this has been helpful!
I just got my cosmo license and yore videos have me even more excited to start taking clients asap! Love your hair color btw! 😍
Sibella Williamson Heck yes! I love hearing that! So happy it has inspired you 💓
LOVED this video! Ive been doing hair for 14 years but I always learn something new everyday. You rock!
Thanks so much Jamie. I'm so happy to hear this has been helpful!
First of all, LOVE your hair color! What’s the formula?! 💁🏼♀️🦄 second, I always learn something new watching your videos! Thank you so much! I think as stylists we all get a little panicked with color corrections so it’s nice to hear that there’s a good way to set yourself up for success every time and to turn down the people who aren’t willing to do what it takes to make their hair look good.
I use Joico Metallics Bronze and Mauve Quartz with a few drops of Pulp Riot Cupid diluted with conditioner. I also have a CZcams video sharing how I do my hair, if you want to check it out! Just go to czcams.com/users/jamiedana to watch it.
Thanks so much for your feedback!
Great Tips! Thank you for sharing. I always doubt my work so then I undercharge and beat myself up.. 🙄
Thank you so much for reaching out! You have to first recognize the issue in your ways before you can fix it! Charge what you're worth!
You are an amazing stylist and educator! Thank you!!
Thank you so much Alisha!
Oh my gosh such good reminders and new tips!! Love the reminder of refusing clients, why do I act desperate that I NEED them or something or it’s like I don’t want to hurt their feelings when in the end I am like, Omg. Worst client, never want to see them again! 🤦🏼♀️ Also, love the tip about deposits and waivers, saves our butts and keeps us sane!
😍 I have been stalking you lately and loving everything you are doing, true fan girl here!!👏🏼👏🏼
Thanks so much Kaylee! I really appreciate it.
Thank you for making this video. I think I get so overwhelmed when corrections come in that I forget to cover everything in the consultation so this is an awesome resource to be able to explain everything to my client and be afraid to charge my worth!
Thank you so much for watching! I'm so happy to hear it's helpful!
These are good tips... I totally am the type to waste a whole day and not get paid because I'm too embarrassed to speak up for myself, so it's good to be proactive about these kinds of things to make sure that doesn't happen!
LOVED this video!! Dealing with an angry and unhappy guest at the end of the service when you have met all of your goals for them during that service and explained that to them before , during and after and they still don’t get why it’s not THE picture.... What do you do!!?? A legal waver is the perfect solution but what if you’re at a salon that does not require those.? 😕
Usually I can pick up on those vibes before I start. If you do, you're welcome to have them sign something or I just really press into the consultation that they WILL NOT get to their end goal in one sitting.
This is great advice!!! I really need to starting taking deposits, I hate when a 4+ hour appointment just doesn’t show up! I would definitely watch more videos like this!!!
Thanks so much! I'm so happy to hear this has been helpful!
So helpful...cosmo student and almost done with school! I loveeee informative videos, anything to help me feel more secure going out into the real world. Definitely worth watching longer educational videos of yours 💕💕
Thank you so much Cassandra!
Hi, Jamie. My name is Audrey. I really enjoy watching your videos, they are so informative. I do color but not extensively. Watching your tutorials really give me the motivation to explore color more. I wanted to ask if you do 1 on 1 training? Or can you suggest the best institution to attend to get the best training.
Thank you Audrey. I do not do 1 on 1 training. I would check out your local area and see if anyone is open for you to shadow them!
Jamie, these two videos are the most helpful and important videos I've ever seen. I learned so much. The knowledge you share is so generous and appreciated. You inspire me to be the best stylist I can be (And remind myself to get compensated for it). I always feel more confident after watching and hearing your videos. Thank you for that❣
Very helpful. You are an amazing soul. I agree with your points. And I support the idea of charging for consults. Love it
Ugh I wish i can go to your salon to fix my mop.
Men's short/medium full head highlights would be an amazing video to watch! Especially for a guy like me who goes every 5-6 weeks to get my hair retouched 💛✨😅
Thanks! I'll keep that in mind!
I love this! Setting expectations is huge! I need to start charging for consultations...such a great idea! Thanks for sharing with us!
Shannon Reed Yay! I'm so glad you found this helpful and inspiring! Also, I was hosting a giveaway on my Instagram and I said that one person who commented under this video would win, and you were randomly selected 🙌 🎉 Can you shoot me a DM on Instagram with your address so I can send you your goodies? Thanks and congrats!
Jamie Dana Yay! I will DM you! Thanks!!! 😘
i just love your videos and your energy. you have a great connection with the audience. well done.
Thank you so much for making this video! I love ALL of your content! I learn so much from everything you create, and I always finish watching your videos feeling so inspired to try new things. Thank you for always sharing all of your advice and experience with us!
Hair with Rachael Yay! That makes me so happy to hear! I'm so glad you're learning from my videos! Thanks for sharing that with me 💓
Jamie the best consultation EVER. Girl your good and so intetjected.Love that in a Hairstyles.Going to a Hair Show in Las Vegas so excited. HAPPY BLESSED DAY!!!! YOU ROCK IT JAMIE ⭐⭐⭐⭐
Thank you so much! I really appreciate it!
Great advice..especially point 5...i do think that comes with experience and confidence though .
Thanks so much for you feedback!
I love your channel so much Jamie! All your videos are so enjoyable to watch. Can't wait to see what comes in the future :)
Thank you so much Chloe!
Watching your CZcams videos has made me more confident and excited about color! Thank you!❤️
That makes me so happy!
You always give the BEST tips/advice! Love you!
Thank you so much for your support, Lauren!
Just finished a color correction 😞 but I’m sure I’ll have another soon !!! Thank you so much for this video 😍😍😍
You got this! Thanks for watching :)
You’re so spot on great job educating ❤️
Thank you so much Brittney!
I absolutely love the Hair grips on your arm.
Hi just want to say thank you! I really love your information.. I am a hair stylist too. I totally agree what you are talking about when it come to color correct but my weakness is giving the actual price..
I'm so happy to hear this video was helpful! Thanks so much for watching!
You’re hair is BEAUTIFUL!! Great tips, always the best❤️
Thank you so much, Victoria!
I seriously LOVE all of your videos!
Thank you!
These tips are really helpful! You are literally so amazing! Thank you for always educating us! 💗
Thank you so much for watching! I'm so glad to hear this has been helpful.
Awesome so informative . U def let me see a lot of mistakes I’ve been making especially selling my expertise short and not charging enough .
Thank you so much Angela!
You have such a good business head. These are all such great ideas. Excellent video :-)
Thanks Dante!
This was a great video, thanks for posting! I definitely need to be charging more, i usually feel bad and lower the price 🙄 whyyyyyy?????!!!
It totally happens! Start by charging what you worth on your new clients and then you can gradually move up the prices on your clients you've been doing this with. That may help!
Great content! Color corrections are challenging but so fun and good for all our brains!
Thanks so much! I appreciate it!
Hi, I'm hair Master and colorist from German.... I love your video's since I have to stop working for the kids. But do American clients do really pay so many money for getting her hair done??? 😱😱😱 When I stand there for 5 hours to get them blond, and then tell them to pay more then 150€.... They get real mad....
There are definitely clientele out there that will happily pay that! It's all about setting the expectation at the beginning of the service. Thanks so much for watching!
This was so informative!! I love all of your information! You are seriously so helpful and I couldn’t appreciate you more!
Erica Murch Awe you're so sweet! Thank you for saying that! I truly appreciate it!
Thank you Jamie for these videos!! Your knowledge gives me so much confidence and gets me pumped for the future! Thank you!!
Thanks so much Vanessa. I'm so happy to hear it's helpful!
Thank you for always making videos You are very inspiring ❤️
Thank you so much Tara!
Thank you for what you do !!! So great full!!🙏🏾
Thank you so much Ericka!
Luv luv
I like what u said know your worth! Luv reminder of having them put a deposit down
Ur amazing!
Thanks so much!
Hi, can you do a video about services’s prices!!! Pliz
suchail martinez I actually plan to do a video about that soon! So stay tuned!
suchail martinez yes please🙌
Thanks for the tips! Know that I can always count on you to learn something new ❤️
You're so welcome! I'm happy to hear this has been helpful.
I find myself with the same mindset in my career I had as a little girl being scared to do a backhand spring and just stand there with my hands out. This is me overthinking.
I hope this video was helpful! Thanks for watching.
The best HD in CZcams
Aw thank you!
Going to a hair stylist in the US seems like a very expensive experience. Do you take the consultation price off the total price if they proceed? Is there a tip expected as well?
very important and full of your experiences are your tips.... you are so good, clever and expert in this... Great!!!! absolutely I love your tips! thank you so much
Love this! Definitely going to incorporate some of these tips!💕
Thank you so much! Let me know what you think!
Love love love the bloopers at the end!!!!!!❤❤❤
Sheila Lee Thanks 🙈I thought it would be fun to share those haha
I really needed this today!! Thank you so much for making this!!!!! 💓
Natalie Holcomb Oh that makes me so happy to hear! So glad you loved it 💓
how to know if someone is lying about their hair color and has box dye on and refuse to tell you the truth?
I usually remind them in the consultation that even if they had box die on their har a year ago, that color is still on their hair and it could mean that she will get an unpredictable result! That will usually jog their memory and let me know.
Also, if you are worried they are lying, you can always do a strand test!
@@JamieDana that will work thanks so much Jamie! 😊👏👏❤
Everything you said was so true! Thanks for sharing! Love your videos!🤗😘
Thank you so much Dayana! I'm so happy to hear it was helpful!
Thank you so much Jamie. This was extremely helpful...
These are amazing tips!! Thank you so much for sharing your experience! It really is extremely helpful!
Gretchen Trumper Thank you Gretchen! That makes me so happy to hear that!
always a great job, I love your honesty, loved the bloopers!
Thanks so much! I'm happy to hear you enjoyed those!
Can you do a video on being sued? Lessons learned etc..
How do you get people more on board with pricing? I feel like once people realize how expensive it is and how long it will take they get really unsure and they wonder if it’s worth it.
Also how did you work yourself up the price change route. Obviously right out of school you can’t do a $600 color correction.
I’m trying to transition my clients to a higher price but i dont know how to do that without losing clients. Obviously you always lose some clients when you increase prices but I guess I just wanna figure out a nice way to adjust prices
Becca Clayton1 Jamie has a couple awesome posts about this on her Instagram and also on her blog! I found them super helpful!
Yes!! Your so helpful! Thank you for sharing your education so all of us can learn!! XOXO!
Mallory Langley Oh that makes me so happy to hear! I'm so glad you're loving the videos and learning from them 💓