Thanks for this, I got the part for £35. Saved me £500 on a new machine. As others have said putting the door seal back on is an absolute pig and I agree. I ended up laying machine on its back so I could access the top and bottom and also removed the concrete blocks so I could get my hands every where. Blocks are able to be put back on after seal is installed. Thanks again 👍
Thanks Richie, glad you succeeded and you got your part even cheaper too. Yes it’s easier to fit the Door Seal to the Tub first, then the Concrete weights. Well done 👏.
Before obvious failure were you getting bits of aluminum in the filter element? I was. Little chunks, dark in color, almost black and 1/8 to 1/16 inch in size. Machine was bought used and I wonder if they knew what was coming... If this is common it's a good symptom to look for as there was no clunking or banging at that time just bad water draining due to a clogged filter. Has anyone else seen this?
Before obvious failure were you getting bits of aluminum in the filter element? I was. Little chunks, dark in color, almost black and 1/8 to 1/16 inch in size. Machine was bought used and I wonder if they knew what was coming... If this is common it's a good symptom to look for as there was no clunking or banging at that time just bad water draining due to a clogged filter. Has anyone else seen this?
Machine runs sweet, and once opened up i took the opportunity to clean all the rubber horses as notice they had loads of gunk in them. I've had my machine since 2014 until it broke down 2 weeks ago. Am happy, my bank balance didnt take a hit a of minimum £450 as per AOL, Currys prices. So thanks once more Green-Crocs-Fixes, you are a ***********
Hi Samz, Thanks, absolutely fantastic 👍🏾. And you have more importantly avoided polluting the environment with landfill. Yes the machines do tend to have a large build up of soap and fluff around the inner workings only visible when dismantled. Well done and glad you managed to successfully resolve. Regards 😀.
Thanks so much for the video, have managed to fix my machine for a total of £49 for the replacement spider arm and £15.95 for the bolts [off Ebay] as had to get new ones. A repair guy had even told to throw the machine away imagine!!! Putting it back the rubber seal was a bit tricky, ended up having to take it off the door side, and an extra pair of hands helps to put it back easily.
Before obvious failure were you getting bits of aluminum in the filter element? I was. Little chunks, dark in color, almost black and 1/8 to 1/16 inch in size. Machine was bought used and I wonder if they knew what was coming... If this is common it's a good symptom to look for as there was no clunking or banging at that time just bad water draining due to a clogged filter. Has anyone else seen this?
Great video, and very complete. Thank you so much. I'm sure this is the issue my old Samsung washer has, I don't know if I'm able to tear the whole thing down to fix it, but I may give it a go.
Thanks for this mate, Have stripped my machine, not the same model but similar and have now removed and ordered a new spider and bolts as I snapped two, even though I used a heat gun on them to loosen the threadlock.. I thought it best to order genuine ones as they'll be Stainless I expect. Good tip on the grease thank you, I was thinking that I'd put some on and also for pointing out the oring and little ring that remained on the old shaft once removed... Good luck and thanks again..
Thanks Dave, yes moving the bolts are hit & miss wether they snap or not, fortunately I was a Mechanic many moons ago and those skills aided. Still unsure as to the purpose of the small rings as other manufacturers don't have them. Hope all works successfully. Regards 😀.
I can’t thank you enough mate for this video. This was my exact issue and your guide gave me the confidence to attempt the fix. Machine now working again for the price of a part. They don’t half make it difficult to reach the arm eh! Thanks again and I agree that re-attaching the door seal was a right pain 🤣
Before obvious failure were you getting bits of aluminum in the filter element? I was. Little chunks, dark in color, almost black and 1/8 to 1/16 inch in size. Machine was bought used and I wonder if they knew what was coming... If this is common it's a good symptom to look for as there was no clunking or banging at that time just bad water draining due to a clogged filter. Has anyone else seen this?
Hi, great video. I have just had a repair guy out who wobbled the drum and gave it a spin. He instantly said it required both a new tub and drum. The tub and drum for my machine are no longer available. I understand it’s likely just the spider and bearing/seal that needs replacing? Are they suggesting full drum and tub replacement as it’s easier/less labour intensive?
Hi Xander, obviously easier to fit a whole unit than messing about with Spiders and Bearings + I think they have to repair so many per day. If its a warranty repair then I would imagine full tub repair however if you where paying for the repair the the long ways labour would burn a hole in most peoples pockets.
Hi Bob, assuming you’re trying to remove the Door Seal, there are Retaining Rings one around the Door Front and one around the Tub (with a Spring) the are tucked into the Seal so you have to fold back the Seal and lever them out. I use a blunt dinner knife.
Hi Akac0, How Long.....? No idea. This is a 2012 machine so it lasted well, overloading the machine with washing and regular use will also impact the Spider's life span I would imagine. The Spider I'm using here is non genuine unit as a Samsung part is a lot more expensive, I think most are Aluminium or Alloy and I have seen Plastic, this one has less 'nooks & crannies' for soap and fluff to erode. Regards.
Top! Used this video to open up our Samsung which had exactly the same problem. Couldn't get the bolts off anyhow, so ended up with a new replacement drum. But what glue exacty do you use to fix up the outer drum?
Thanks Ellen, yes removing the bolts from the Spider can be difficult as they are inserted with Threadlock to prevent them from undoing themselves. I used Clear Sealant not Glue as a precaution which may not have been required as there is a black rubber sealant inside the recess 😎.
My Samsung washing mashine has a broken spider arm and i want to fix it, but I need to know if all Samsing washing machines have the same size spider arm, bolts, tub seal, and bearing? My washing machine Model # is WF218ANS/XAC 01. Thank you for the video!
Hi Mohammad, the answer is no, as different Drum sizes (6kg ang 10kg) will obviously have different size Spiders. Order the parts you require via your machines model number. Regards.
Частая проблема на Самсунг, у крестовин нет должного покрытия (анодирования), вот и выходят из строя быстро. Но подшипники надо менять мосле такой мойки и смазку только в манжету, со втулки всю смазку в бак и раскедае там, попадет на одежду.
Before obvious failure were you getting bits of aluminum in the filter element? I was. Little chunks, dark in color, almost black and 1/8 to 1/16 inch in size. Machine was bought used and I wonder if they knew what was coming... If this is common it's a good symptom to look for as there was no clunking or banging at that time just bad water draining due to a clogged filter. Has anyone else seen this?
Hi Michael, I brought this machine as a none runner however in the past I have found that the Filter does reveal dormant issues like bits of Metal and chewed Plastics.
Great video. My washer is experiencing the same issue. How much is a reasonable price for this repair in your opinion? I’m not the hands on type when it comes to task like this.
Hi Walter, and thanks, this was just a project for me however unless your Machine is under warranty I don’t think the parts and labour would be cost effective. This is a 2012 model so the price would probably out value the machine. Regards 😀.
@@green-crocs-fixes1520 it’s a 3-4 year old Samsung. I have a few hundred dollars for a repair. What I don’t currently don’t have is 1,500 dollars to drop on a new machine 😂. Thanks for the reply.
@@waltergonzalez3310 OK, you should be able to get a new Spider for about $70 but as you stated, hands-on capabilities saves labour charges. Probably needs to be dismantled first as the issue could also be Bearings or something else.
It's ridiculous that so many companies designing these things with two dissimilar metals in contact which promotes galvanic corrosion. It's designed to fail.
Not sure Jonny, I think its more about costs, a fully Stainless Steel or a Carbon Fibre unit would not be cheap and not sure how they would cope with the conditions, or the required strength.
@@green-crocs-fixes1520 Then they should be zinc plated at a minimum. Our LG washer just broke the spider because it corroded away. It's just barely 10 years old and we've always kept the door ajar to let it dry out between washes. It's a waste really because the other parts are perfectly fine but it's not worth the cost and time to repair.
@@JonnyFlash80 I here you Jonny, and I think some manufacturers do offer 10 year warrantee, how and if that is honoured when the time comes is another thing. You can get a new Spider for about £50 - £80 if you shop around and if you're up for it. I think overloading the machine also contributes to the unit failing.
I think the design has to change. The problem is that the torque has to be distrubuted uniformly to the inner drum and hence the spider unit. The next problem is that the spider unit will always remain exposed to the highly corrosive water. Alternatively the inner drum has to be super strong and super expensive which wouldnt make sense. So one solution is only to make the spider unit as anti corrosive as possible which would be expensive or the make the drum as a rotor in a contactless motor similar to a aquarium water filter motor. There should be some other way also. But currenly its pathetic.
@@user-hv9xy1xl5w Thanks Binil, I’m sure considering all manufacturers use the same method that an alternative would be more expensive. I would imagine a Stainless Steel spider would be ideal, same material as the Drum but being as I am not a Washing Machine engineer the unit would have to cope with a lot of stress. I think these Spiders fail due to the machine being overloaded constantly.
Hi Mohammed, The three bolts which bolt the Spider to the Drum are held in with Thread-Lock so they don't unscrew. So if they don't undo you will have to snap the bolt heads off, this will require a lot more strength I'm afraid.
Asko and some old Miele models, at least the ones manufactured before 2001. I heard that they switched back to stainless steel spiders recently but I'm not sure about it.
Good video mate. My Bosch Washer Dryer has a suspected broken spider. Unfortunately I don't really have the space to repair it. It has an all in one drum and the spider cannot be bought separately. £135 for the drum. I guess it's best for me to.get a 2nd hand one. Shame I wouldn't mind a tinker. So to access tye tub you gp in through the front not back on modern washing machines? Bosch wvd24520gb Cheers
Hi Stephen, if the machine had warrantee then obviously free, alternatively this would not be cost effective as the labour cost alone would most probably be more than the value of the machine 😀.
@@green-crocs-fixes1520 Abuse of liquid detergents and fabric softeners, combined with excessive use of low temperatures and short washing programs, accelerates bearing and spider failure more than overloads and unbalanced spins. Wash at higher temperatures, using standard cycles instead of short ones and with powder detergents where possible. Also, you can use citric acid properly diluted in water instead of fabric softener. You can also use it to clean the machine periodically (every two or three months), pouring 150-200 gr. in it and running the highest temperature cycle without prewash, generally Cottons 90 °C. The machine must be EMPTY. P.S. You didn't replace the bearings and the related seal... Huge mistake, especially because you cleaned the tub and spilled water and detergent in them. They didn't cost much, replacing a spider using old bearings and seal is like changing the oil in a car without installing a new filter! Hope I haven't offended you, just a tip from a humble repairman.
@@exNRGista2 No offence taken Technician, always prepared to hear another side, the machine is still working fine and in use daily, yes could have used the opportunity to replace other items while I had the unit stripped down. It is a combination of reasons why the unit has early life failures, chemicals and mis use. Regards 😎.
@@exNRGista2 I saw a Samsung spider recently that died in seven years. Powder was used and the outer drum was coated in it. Am wondering why that happened? Quick cycles instead of the cottons cycle were used and cold washes. The odd 40 degree wash now and then. Drum clean done three times a year. Descale once a year. The shocks were replaced as well so bad shocks will break the spider sooner. Spider was just as corroded as you see in this video.
@@green-crocs-fixes1520 good night, meron po ba kayo fan belt o vbelt ng automatic washing machine with # 6601-001199 5PJE 1275 ng belt? Saan ang store nyo?
@@oscaralviola753 Kumusta Oscar, hindi ako isang Tagatustos ng Paghuhugas o Egineer, inaayos ko lang ang iba't ibang mga bagay bilang isang Libangan. Ang modelo ng Mga Machine na ito ay walang Drive Belt. Maaari kang bumili ng mga bahagi na kailangan mo online. Pagbati.
I hear you Saigonais, but some failures are caused by the user, overloading the machines constantly. Alloy and Aluminium or a combination of is ideal. Plastics probably would not have the strengths. Regards.
@@green-crocs-fixes1520 Your reply is much appreciated. Agreed, overloading is likely cause of "breaking apart in flight", aided by galvanic corrosion already weakened the cast aluminum spider. An alloy like that of car wheels or ss316 would do albeit expensive. Thanks.
@@green-crocs-fixes1520 just had a repairman come out and tell me they call it a catastrophic failure. They charge about 1400. He said since mines just cracked and not completely broken to use it until it breaks and buy new... think I may try this instead when the time comes though
@@spaceedementia Hi Space, I think you may have bee ill advised in this case, as the machine will be unbalanced. this will cause damage to the Bearings and in this case the Tub, as you see in this video. If you attempt a repair then the earlier the better. Regards 😀.
@@green-crocs-fixes1520 oh dang. Hopefully I can buy a little time while I work on getting the tools and parts for it... when I do, I'll be back to your video. Hopefully will give an update. Thanks so much!
Noted Rock Star, there were a lot of recesses in the original Spider and these where clogged up with Soap and fluff, not sure why the Spider why they don't make them smooth. Regards.
It's caused by using two different metals in the presence of an electrolyte, soap & water. Stainless steel for the drum and whatever alloy for the spindle. Doesn't matter what detergent you use, due to the really bad design the spindle will corrode.
It was the outer drum tub! And we removed it! We were doing it upside down, but I told my husband to do as you did on the video and worked, turns out the bearings broke down and we ordered to replace it! Thank you so so much, great video! God bless you ❤️ You save us to buy a new machine bc we were told by our neighbor that came here to give an estimate, that the cost to fix would be more than half of the cost of a new one. No, we will do it for cheap, thanks to YOU! Again, thank you so much, love from Texas ❤️
@@lady_wasser Absolutely flattered Wasser30, comments like yours makes this worth while. Glad you guys managed to successfully resolve, save money and save on the environment too. Happy to help. Kindest Regards .
@@green-crocs-fixes1520 I have seen two Samsung washers go bad (Spindle/Spider) in three years. Cost of repairs/part is half price of washer. Sumsang puts a big sign on front 10 years warranty. But that is just motor. They very well know the spindle/spider rusts and goes bad right after warranty expires in 3 years. Growing up I have used washers (front loading) e.g Hoover last for 20 years. Now I understand that things have changed. But for a washer to go bad in the 3 years is Absolutely Unacceptable. It's my mission to post as many posts I can and to let people know, it's NOT shipping Bolts. If you Buy a Samsung Washer for $1200. Expect to dish out $600 repairs soon after warranty expires in 3 years. The thing Rusts inside and it's a Major Job. Samsung are you reading this? I have a dancing washer. My second one. I fixed first one. Now I have bought another house with same Samsung Washer with rusted Spindle. Contact me if you want me to Shut Up. Or keep losing your sales. Cause I WILL keep posting NOT to Buy Samsung Garbage Washer. Green-Crocs-Fixes. Or course you will say it's a good brand. You make money repairing. Your Move. Say you what?
@@frankie3591 search for James fixit and shaky spider. Guy there with a Samsung too. Except instead of 3 years his lasted 13. So tell me how do you use your machine? What detergent you use and how much. How many hot washes a month. Maintenance washes how many times a year. Do you leave the door open after every wash.
Before obvious failure were you getting bits of aluminum in the filter element? I was. Little chunks, dark in color, almost black and 1/8 to 1/16 inch in size. Machine was bought used and I wonder if they knew what was coming... If this is common it's a good symptom to look for as there was no clunking or banging at that time just bad water draining due to a clogged filter. Has anyone else seen this?
Is this where all the “sand” and dark “rocks” came from that appeared on the outside bottom of my Samsung washer? Just chipped off and grinded dust from the spider? Looks like it’s made from zinc or aluminum. Why do they make such an essential part out of such a weak material? To ensure you have to buy another one?
Hi Dark Horse, I think they use some form of Aluminium / Alloy as this has to withstand hot water and soap. A Stainless Steel Spider would cost too much to manufacture I would imagine. Regards.
Before obvious failure were you getting bits of aluminum in the filter element? I was. Little chunks, dark in color, almost black and 1/8 to 1/16 inch in size. Machine was bought used and I wonder if they knew what was coming... If this is common it's a good symptom to look for as there was no clunking or banging at that time just bad water draining due to a clogged filter. Has anyone else seen this?
Thanks for this, I got the part for £35. Saved me £500 on a new machine. As others have said putting the door seal back on is an absolute pig and I agree. I ended up laying machine on its back so I could access the top and bottom and also removed the concrete blocks so I could get my hands every where. Blocks are able to be put back on after seal is installed. Thanks again 👍
Thanks Richie,
glad you succeeded and you got your part even cheaper too. Yes it’s easier to fit the Door Seal to the Tub first, then the Concrete weights.
Well done 👏.
Before obvious failure were you getting bits of aluminum in the filter element?
I was. Little chunks, dark in color, almost black and 1/8 to 1/16 inch in size.
Machine was bought used
and I wonder if they knew what was coming...
If this is common it's a good symptom to look for as there was no clunking or banging at that time just bad water draining due to a clogged filter.
Has anyone else seen this?
Thanks so much for sharing this video. Followed your steps to diagnose and repair my machine. 1 replacement part, £500 cheaper than a new machine!
Excellent! Neil,
glad you sorted it and yes some parts prices are horrendous, the Machine depreciates but the spare parts don't ??
Regards.
Before obvious failure were you getting bits of aluminum in the filter element?
I was. Little chunks, dark in color, almost black and 1/8 to 1/16 inch in size.
Machine was bought used
and I wonder if they knew what was coming...
If this is common it's a good symptom to look for as there was no clunking or banging at that time just bad water draining due to a clogged filter.
Has anyone else seen this?
Machine runs sweet, and once opened up i took the opportunity to clean all the rubber horses as notice they had loads of gunk in them. I've had my machine since 2014 until it broke down 2 weeks ago. Am happy, my bank balance didnt take a hit a of minimum £450 as per AOL, Currys prices. So thanks once more Green-Crocs-Fixes, you are a ***********
Hi Samz,
Thanks, absolutely fantastic 👍🏾. And you have more importantly avoided polluting the environment with landfill. Yes the machines do tend to have a large build up of soap and fluff around the inner workings only visible when dismantled. Well done and glad you managed to successfully resolve.
Regards 😀.
Thanks so much for the video, have managed to fix my machine for a total of £49 for the replacement spider arm and £15.95 for the bolts [off Ebay] as had to get new ones. A repair guy had even told to throw the machine away imagine!!! Putting it back the rubber seal was a bit tricky, ended up having to take it off the door side, and an extra pair of hands helps to put it back easily.
Fantastic!
Before obvious failure were you getting bits of aluminum in the filter element?
I was. Little chunks, dark in color, almost black and 1/8 to 1/16 inch in size.
Machine was bought used
and I wonder if they knew what was coming...
If this is common it's a good symptom to look for as there was no clunking or banging at that time just bad water draining due to a clogged filter.
Has anyone else seen this?
Hi. You did a good job very neat and very clean.
Thanks Imtiaz,
appreciated 😎.
Heyllo, where can I get that spider part my washing model is broken too
Excellent video. Thanks for sharing this. My machine appears to be suffering from the exact same problem.
Hi Gulflines,
yes seems to be a common issue on most manufacturers.
Regards.
Great video, and very complete. Thank you so much. I'm sure this is the issue my old Samsung washer has, I don't know if I'm able to tear the whole thing down to fix it, but I may give it a go.
Thanks Jeff,
yes there is quite a bit of work involved however, “nothing ventured….
Great video! Thanks.
Thanks 😊.
I will follow your video on a 7kg machine that has the same issue as yours . I hope i can fix it .
Thank you and best wishes from ALGERIA .
Best of luck Karim,
thanks and I am sure you will succeed,
Regards.
Thanks for this mate, Have stripped my machine, not the same model but similar and have now removed and ordered a new spider and bolts as I snapped two, even though I used a heat gun on them to loosen the threadlock.. I thought it best to order genuine ones as they'll be Stainless I expect. Good tip on the grease thank you, I was thinking that I'd put some on and also for pointing out the oring and little ring that remained on the old shaft once removed... Good luck and thanks again..
Thanks Dave,
yes moving the bolts are hit & miss wether they snap or not, fortunately I was a Mechanic many moons ago and those skills aided. Still unsure as to the purpose of the small rings as other manufacturers don't have them. Hope all works successfully.
Regards 😀.
PS,
hot-dam you live an active lifestyle (via your channel).
@@green-crocs-fixes1520 Haha.. in between fixing my washing machine lol!!!
Thanks mate.... Im an Essex boy moved over here in 2012
I can’t thank you enough mate for this video. This was my exact issue and your guide gave me the confidence to attempt the fix. Machine now working again for the price of a part.
They don’t half make it difficult to reach the arm eh! Thanks again and I agree that re-attaching the door seal was a right pain 🤣
Thanks Ross,
just glad you managed to successfully resolve your machine, and yes that outer Seal can be a right bugger.
Well done,
regards 😀.
Before obvious failure were you getting bits of aluminum in the filter element?
I was. Little chunks, dark in color, almost black and 1/8 to 1/16 inch in size.
Machine was bought used
and I wonder if they knew what was coming...
If this is common it's a good symptom to look for as there was no clunking or banging at that time just bad water draining due to a clogged filter.
Has anyone else seen this?
Thanks for posting.
Thanks Hilton,
appreciated 😎.
If yes, add some towels to balance the load.
... so long as there are not too many
Hi, great video. I have just had a repair guy out who wobbled the drum and gave it a spin. He instantly said it required both a new tub and drum. The tub and drum for my machine are no longer available. I understand it’s likely just the spider and bearing/seal that needs replacing? Are they suggesting full drum and tub replacement as it’s easier/less labour intensive?
Hi Xander,
obviously easier to fit a whole unit than messing about with Spiders and Bearings + I think they have to repair so many per day. If its a warranty repair then I would imagine full tub repair however if you where paying for the repair the the long ways labour would burn a hole in most peoples pockets.
How did you put the door seal back on?
Am having big problems with mine; It looks glued on at the front!
Hi Bob,
assuming you’re trying to remove the Door Seal, there are Retaining Rings one around the Door Front and one around the Tub (with a Spring) the are tucked into the Seal so you have to fold back the Seal and lever them out. I use a blunt dinner knife.
nice bit of Newcleus at the end.....
Yes AMKS,
would have in full background but for royalty issues 😀
How long does the new spider last? Is there company that make the spider part with better material or designs? I heard that genuine part was aluminum.
Hi Akac0,
How Long.....? No idea. This is a 2012 machine so it lasted well, overloading the machine with washing and regular use will also impact the Spider's life span I would imagine. The Spider I'm using here is non genuine unit as a Samsung part is a lot more expensive, I think most are Aluminium or Alloy and I have seen Plastic, this one has less 'nooks & crannies' for soap and fluff to erode.
Regards.
Were you getting bits of aluminum in the filter prior to spider failure?
Great informative video, unfortunatly my spider is now obsolete...grrrrrrr!
Thanks Mick,
sorry to hear that. The Spider I ordered was a remanufactured none genuine.
Top! Used this video to open up our Samsung which had exactly the same problem. Couldn't get the bolts off anyhow, so ended up with a new replacement drum. But what glue exacty do you use to fix up the outer drum?
Thanks Ellen,
yes removing the bolts from the Spider can be difficult as they are inserted with Threadlock to prevent them from undoing themselves. I used Clear Sealant not Glue as a precaution which may not have been required as there is a black rubber sealant inside the recess 😎.
You should have heated them up with a gas torch, pointing at the spider arms, generally they come off easily! (sorry if my English is bad)
If a load is too small, it may not tumble properly.
OK thanks.
My Samsung washing mashine has a broken spider arm and i want to fix it, but I need to know if all Samsing washing machines have the same size spider arm, bolts, tub seal, and bearing? My washing machine Model # is WF218ANS/XAC 01. Thank you for the video!
Hi Mohammad,
the answer is no, as different Drum sizes (6kg ang 10kg) will obviously have different size Spiders. Order the parts you require via your machines model number.
Regards.
I have the same machine and issue. Nice to know I'm not alone
Heyllo mates where can I get that spider arm cheaper my machine model the same broken too, thanks in advanced
Hi Daniel,
Just shop around online. Amazon prices are reasonable from time to time.
Частая проблема на Самсунг, у крестовин нет должного покрытия (анодирования), вот и выходят из строя быстро. Но подшипники надо менять мосле такой мойки и смазку только в манжету, со втулки всю смазку в бак и раскедае там, попадет на одежду.
Спасибо Василий,
спасибо за информацию. Однако спустя три года машина находится в регулярном использовании без каких-либо проблем.
Before obvious failure were you getting bits of aluminum in the filter element?
I was. Little chunks, dark in color, almost black and 1/8 to 1/16 inch in size.
Machine was bought used
and I wonder if they knew what was coming...
If this is common it's a good symptom to look for as there was no clunking or banging at that time just bad water draining due to a clogged filter.
Has anyone else seen this?
Hi Michael,
I brought this machine as a none runner however in the past I have found that the Filter does reveal dormant issues like bits of Metal and chewed Plastics.
What is the cleaning materials used to clean tub and others.
Hi Nirmal,
nothing special, just used here just, Bleach, Fairy Liquid and a Scrubbing Brush.
Regards.
Which bolts and nuts driver set u have used.
Hi Ramanuj,
The bolts have a 10mm head so 10mm Socket is required to remove.
Great video. My washer is experiencing the same issue. How much is a reasonable price for this repair in your opinion? I’m not the hands on type when it comes to task like this.
Hi Walter,
and thanks, this was just a project for me however unless your Machine is under warranty I don’t think the parts and labour would be cost effective. This is a 2012 model so the price would probably out value the machine.
Regards 😀.
@@green-crocs-fixes1520 it’s a 3-4 year old Samsung. I have a few hundred dollars for a repair. What I don’t currently don’t have is 1,500 dollars to drop on a new machine 😂. Thanks for the reply.
@@waltergonzalez3310 OK,
you should be able to get a new Spider for about $70 but as you stated, hands-on capabilities saves labour charges. Probably needs to be dismantled first as the issue could also be Bearings or something else.
Is there a way to separate the shaft from the spider arm?? Thanks
Hi Brah,
it's all moulded together by the manufacturer so I would imagine separating the two would be extremely difficult.
Thank you very much for your video. Is it still a problem with Samsung? I read the spider breaks more often.
Thanks Willy,
I only brought the machine as a project to repair. Never knew this was common.
It's ridiculous that so many companies designing these things with two dissimilar metals in contact which promotes galvanic corrosion. It's designed to fail.
Not sure Jonny,
I think its more about costs, a fully Stainless Steel or a Carbon Fibre unit would not be cheap and not sure how they would cope with the conditions, or the required strength.
@@green-crocs-fixes1520 Then they should be zinc plated at a minimum. Our LG washer just broke the spider because it corroded away. It's just barely 10 years old and we've always kept the door ajar to let it dry out between washes. It's a waste really because the other parts are perfectly fine but it's not worth the cost and time to repair.
@@JonnyFlash80 I here you Jonny,
and I think some manufacturers do offer 10 year warrantee, how and if that is honoured when the time comes is another thing. You can get a new Spider for about £50 - £80 if you shop around and if you're up for it. I think overloading the machine also contributes to the unit failing.
I think the design has to change. The problem is that the torque has to be distrubuted uniformly to the inner drum and hence the spider unit. The next problem is that the spider unit will always remain exposed to the highly corrosive water. Alternatively the inner drum has to be super strong and super expensive which wouldnt make sense. So one solution is only to make the spider unit as anti corrosive as possible which would be expensive or the make the drum as a rotor in a contactless motor similar to a aquarium water filter motor. There should be some other way also. But currenly its pathetic.
@@user-hv9xy1xl5w Thanks Binil,
I’m sure considering all manufacturers use the same method that an alternative would be more expensive. I would imagine a Stainless Steel spider would be ideal, same material as the Drum but being as I am not a Washing Machine engineer the unit would have to cope with a lot of stress. I think these Spiders fail due to the machine being overloaded constantly.
thanks !!
You're welcome Ellen,
thank you.
Is this washer dryer stopped drying?
Yes
Whenever I can open the three screws with all my strength and it does not open, is there an easy way please, or else I have to buy a new washer
Hi Mohammed,
The three bolts which bolt the Spider to the Drum are held in with Thread-Lock so they don't unscrew. So if they don't undo you will have to snap the bolt heads off, this will require a lot more strength I'm afraid.
What kind of solution to use for outer drum repair.
Hi JOCKEY,
I used Gorilla Glue but anything that copes with the water and soap I would imagine should be fine.
Which washer brands have a stainless drum spider?
Hi BA,
sorry but absolutely no idea 😁.
Asko and some old Miele models, at least the ones manufactured before 2001. I heard that they switched back to stainless steel spiders recently but I'm not sure about it.
Good video mate. My Bosch Washer Dryer has a suspected broken spider.
Unfortunately I don't really have the space to repair it. It has an all in one drum and the spider cannot be bought separately. £135 for the drum. I guess it's best for me to.get a 2nd hand one. Shame I wouldn't mind a tinker. So to access tye tub you gp in through the front not back on modern washing machines?
Bosch wvd24520gb
Cheers
Comiiserations Matt,
yes probably best to find a none runner with a good Drum, try eBay local 😎.
Got an Indesit delivered by a guy yesterday from Ebay. £40, can't grumble lol
@@Matty72UK nope I would be happy with that.
WOW - how much would the engineer charge for a job like this? Excluding parts? That is a LOT of work.
Hi Stephen,
if the machine had warrantee then obviously free, alternatively this would not be cost effective as the labour cost alone would most probably be more than the value of the machine 😀.
.
Where to buy this spider in kenya
Hi Michael,
the Spider was purchased via the internet.
Regards.
Merci !
Merci Adel,
Heureux de pouvoir vous aider 😀.
Great job ! Wonder why Samsung don't paint the spider so it wont galvanically corrode as fast ....
Thanks Matthais,
very true, but overloading the machine constantly with washing can also contribute to the Spiders early demise.
Regards.
@@green-crocs-fixes1520 Abuse of liquid detergents and fabric softeners, combined with excessive use of low temperatures and short washing programs, accelerates bearing and spider failure more than overloads and unbalanced spins. Wash at higher temperatures, using standard cycles instead of short ones and with powder detergents where possible.
Also, you can use citric acid properly diluted in water instead of fabric softener. You can also use it to clean the machine periodically (every two or three months), pouring 150-200 gr. in it and running the highest temperature cycle without prewash, generally Cottons 90 °C. The machine must be EMPTY.
P.S. You didn't replace the bearings and the related seal... Huge mistake, especially because you cleaned the tub and spilled water and detergent in them. They didn't cost much, replacing a spider using old bearings and seal is like changing the oil in a car without installing a new filter!
Hope I haven't offended you, just a tip from a humble repairman.
None of appliance manufacturers paint the spiders. It's more a matter of raw material quality and correct use of the machine.
@@exNRGista2 No offence taken Technician,
always prepared to hear another side, the machine is still working fine and in use daily, yes could have used the opportunity to replace other items while I had the unit stripped down. It is a combination of reasons why the unit has early life failures, chemicals and mis use.
Regards 😎.
@@exNRGista2 I saw a Samsung spider recently that died in seven years. Powder was used and the outer drum was coated in it. Am wondering why that happened?
Quick cycles instead of the cottons cycle were used and cold washes. The odd 40 degree wash now and then.
Drum clean done three times a year. Descale once a year.
The shocks were replaced as well so bad shocks will break the spider sooner.
Spider was just as corroded as you see in this video.
With No Pulley And Belt?
Yes WasherAndDryer,
these Stepper Motors type of machines are remarkable 😀.
Where to buy drum spider here in cavite?
Hi Oscar,
brought mine via the internet
@@green-crocs-fixes1520 good night, meron po ba kayo fan belt o vbelt ng automatic washing machine with # 6601-001199 5PJE 1275 ng belt? Saan ang store nyo?
@@oscaralviola753 Kumusta Oscar,
hindi ako isang Tagatustos ng Paghuhugas o Egineer, inaayos ko lang ang iba't ibang mga bagay bilang isang Libangan. Ang modelo ng Mga Machine na ito ay walang Drive Belt. Maaari kang bumili ng mga bahagi na kailangan mo online.
Pagbati.
Hi mate, is this machine still running OK? Any leaks?
Hi Dee,
yes we still have the machine and it is still working fine three years later with no issues at all 😎.
@@green-crocs-fixes1520 thanks mate. So that Gorilla Glue is the bees knees!
@@deebee3901 totally agree 😎
23:30
???
The manufacturer must have or should have known the material they used is NOT suitable to make the spider, which is constantly exposed to wash water.
I hear you Saigonais,
but some failures are caused by the user, overloading the machines constantly. Alloy and Aluminium or a combination of is ideal. Plastics probably would not have the strengths.
Regards.
@@green-crocs-fixes1520 Your reply is much appreciated. Agreed, overloading is likely cause of "breaking apart in flight", aided by galvanic corrosion already weakened the cast aluminum spider. An alloy like that of car wheels or ss316 would do albeit expensive. Thanks.
WOW - how much would the engineer charge for a job like this? Excluding parts?
would not be cost effective Stephen.
@@green-crocs-fixes1520 just had a repairman come out and tell me they call it a catastrophic failure. They charge about 1400. He said since mines just cracked and not completely broken to use it until it breaks and buy new... think I may try this instead when the time comes though
@@spaceedementia Hi Space,
I think you may have bee ill advised in this case, as the machine will be unbalanced. this will cause damage to the Bearings and in this case the Tub, as you see in this video. If you attempt a repair then the earlier the better.
Regards 😀.
@@green-crocs-fixes1520 oh dang. Hopefully I can buy a little time while I work on getting the tools and parts for it... when I do, I'll be back to your video. Hopefully will give an update. Thanks so much!
@@spaceedementia Cool, no worries and good luck 🤞.
super
Thanks Mallesh 😎
Motor is OK.
.
If yes, fix it.
OK thanks.
new one will destroy itself also - you must paint it first
Duly noted Randy,
however not sure how or what type of paint would hold out inside of the Tub.
This is caused by constant liquid detergent powder is better for the machine
Noted Rock Star,
there were a lot of recesses in the original Spider and these where clogged up with Soap and fluff, not sure why the Spider why they don't make them smooth.
Regards.
It's caused by using two different metals in the presence of an electrolyte, soap & water. Stainless steel for the drum and whatever alloy for the spindle.
Doesn't matter what detergent you use, due to the really bad design the spindle will corrode.
Before obvious failure were you getting bits of aluminum in the filter element?
We can’t seem to be able to remove the plastic thingy from the back of the drum 😭😭😭😭😭
Hi Wasser,
can you be more specific about the “plastic thingy”
It was the outer drum tub! And we removed it! We were doing it upside down, but I told my husband to do as you did on the video and worked, turns out the bearings broke down and we ordered to replace it! Thank you so so much, great video! God bless you ❤️
You save us to buy a new machine bc we were told by our neighbor that came here to give an estimate, that the cost to fix would be more than half of the cost of a new one.
No, we will do it for cheap, thanks to YOU!
Again, thank you so much, love from Texas ❤️
@@lady_wasser Absolutely flattered Wasser30,
comments like yours makes this worth while. Glad you guys managed to successfully resolve, save money and save on the environment too. Happy to help.
Kindest Regards .
And next time.....Don't buy Samsung.
They are a good Manufacturer Frankie. I repair other makers models also 😀.
@@green-crocs-fixes1520 I have seen two Samsung washers go bad (Spindle/Spider) in three years. Cost of repairs/part is half price of washer. Sumsang puts a big sign on front 10 years warranty. But that is just motor. They very well know the spindle/spider rusts and goes bad right after warranty expires in 3 years.
Growing up I have used washers (front loading) e.g Hoover last for 20 years. Now I understand that things have changed. But for a washer to go bad in the 3 years is Absolutely Unacceptable.
It's my mission to post as many posts I can and to let people know, it's NOT shipping Bolts. If you Buy a Samsung Washer for $1200. Expect to dish out $600 repairs soon after warranty expires in 3 years. The thing Rusts inside and it's a Major Job.
Samsung are you reading this? I have a dancing washer. My second one. I fixed first one. Now I have bought another house with same Samsung Washer with rusted Spindle. Contact me if you want me to Shut Up. Or keep losing your sales. Cause I WILL keep posting NOT to Buy Samsung Garbage Washer.
Green-Crocs-Fixes. Or course you will say it's a good brand. You make money repairing. Your Move. Say you what?
@@frankie3591 search for James fixit and shaky spider.
Guy there with a Samsung too. Except instead of 3 years his lasted 13.
So tell me how do you use your machine? What detergent you use and how much. How many hot washes a month. Maintenance washes how many times a year. Do you leave the door open after every wash.
Before obvious failure were you getting bits of aluminum in the filter element?
I was. Little chunks, dark in color, almost black and 1/8 to 1/16 inch in size.
Machine was bought used
and I wonder if they knew what was coming...
If this is common it's a good symptom to look for as there was no clunking or banging at that time just bad water draining due to a clogged filter.
Has anyone else seen this?
Is this where all the “sand” and dark “rocks” came from that appeared on the outside bottom of my Samsung washer? Just chipped off and grinded dust from the spider? Looks like it’s made from zinc or aluminum. Why do they make such an essential part out of such a weak material? To ensure you have to buy another one?
Hi Dark Horse,
I think they use some form of Aluminium / Alloy as this has to withstand hot water and soap. A Stainless Steel Spider would cost too much to manufacture I would imagine.
Regards.
Before obvious failure were you getting bits of aluminum in the filter element?
I was. Little chunks, dark in color, almost black and 1/8 to 1/16 inch in size.
Machine was bought used
and I wonder if they knew what was coming...
If this is common it's a good symptom to look for as there was no clunking or banging at that time just bad water draining due to a clogged filter.
Has anyone else seen this?
23:12
Assuming you also struggled with the Door Seal Prum 😎.
23:11
I assume you also struggled with the Door Seal Prum.