Nespresso Maestria: How to descale your Maestria machine

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  • čas přidán 15. 07. 2013
  • Your step by step Nespresso Club Assistance Service guide to descaling the Nespresso Maestria coffee machine. For more information, please visit www.nespresso.com . Subtitles are available.
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Komentáře • 51

  • @rogam2010
    @rogam2010 Před 15 dny +1

    2024 I'm still using this masterpiece

  • @tobiasgarder3717
    @tobiasgarder3717 Před 5 lety +1

    Ahhh this just saved me. The Maestria had been in storage for some time and water didn't run (steam nozzle worked though), didn't have descaling stuff so just used really hot water and voilá.

  • @TeamCykelhold
    @TeamCykelhold Před 7 lety +87

    I'm gonna write the steps here so I don't go absolutely insane again next time I need to find out the nobs:
    1) Empty stuff out of unit
    2) Fill tank with descale stuff
    3) Set steamer on steam (furtest towards front)
    4) Set nobs to 4-1
    5) Hold espresso while turning machine on
    6) Press lungo
    7) Wait
    9) Empty stuff
    10) Fill water tank with water
    11) Set nobs to 4-2 and press lungo
    There, no need to watch a video seemingly playing in slowmotion with the lady who takes 30 second pauses after every step.

    • @DanishNinja
      @DanishNinja Před 6 lety +1

      Gustav Palsson you are a champion

    • @eikna
      @eikna Před 6 lety +2

      i am printing your steps..she makes me nuts

    • @kotsol123calanus
      @kotsol123calanus Před 5 lety

      Best comment ever

    • @RashadUjaimi
      @RashadUjaimi Před 5 lety

      I did exactly the same steps, when wanting to start step one by pressing the lingo button, the light changes from orange to white once than noting happen , any suggestion is appreciated

    • @Zaieous
      @Zaieous Před 5 lety

      A hero of the people. Thank you, good sir.

  • @brendancook8791
    @brendancook8791 Před 6 lety

    Very informative. Worked a treat. Thanks for the video.

    • @nespresso
      @nespresso  Před 6 lety

      We're at your service, Brendan. Glad we could help with descaling your Nespresso machine.

  • @javierloboes9032
    @javierloboes9032 Před 9 lety +8

    i descale once a year as recommended. this last time after using the 2 sachets of descaling solution, i couldn't get anything. i've tried using distilled vinegar, citric acid granules too. nothing worked. i ended finding a diy forum that informed me that i need a newelectronx oval screwdriver to clean out the calcium build up. seriously i didn't want to open the machine up, but nespresso wanted to charge me $149 to make the repair. the screwdriver cost was a fraction of that. opening it wasn't hard at all and i found the probelm of why it wouldn't descale. there was a load of calcuim build up in the brew group area. you'll know the brew group is clogged if the nespresso spills water on the counter. you'll also need to replace the o ring in there with any hot water temperature o ring. i got one at the local corner store.

  • @walbersimoni1573
    @walbersimoni1573 Před rokem

    A água do Brasil não possui muita dureza cálcica, mas não consegui fazer a luz central apagar após várias tentativas, será que tem uma nova versão para atualizar o procedimento????

  • @tanthiennguyen9308
    @tanthiennguyen9308 Před 6 měsíci

    Vielen Dank

  • @maryjoycabalida9206
    @maryjoycabalida9206 Před 5 lety

    I follow the exact instructions but when i press the lungo botton to start the descaling the orange light is not blinking like its still steady n orange light ..any idea please thank you...

    • @nespresso
      @nespresso  Před 5 lety

      Hi Mary, we are sorry to hear this. You can find the written instructions for this here bit.ly/2OAaB3J. Please ensure that the steam arm is set to steam. Many thanks.

  • @yunyun4777
    @yunyun4777 Před 5 lety

    I was sold a descaling packet from nespresso but my machine doesnt have the orange light on. Should i just wait for the light to appear?

    • @nespresso
      @nespresso  Před 5 lety

      Hi Yune, we would recommend descaling your machine every 2/3 months or when the orange light appears, depending on which machine you have. Many thanks.

    • @mmxfreak
      @mmxfreak Před rokem

      @@nespresso What a useless answer actually

  • @ruckandmaul15aside
    @ruckandmaul15aside Před 6 lety

    Only had my machine 3 weeks and the descaling light is on!!

    • @nespresso
      @nespresso  Před 6 lety

      Hi Andrew, if you'd like any advice how to amend the water hardness settings on your machine or if you have any concerns, please contact your local Club by telephone, they will be pleased to help.

  • @MasterPiece-rg7ed
    @MasterPiece-rg7ed Před 4 lety

    How much water should i put in the tank?

    • @nespresso
      @nespresso  Před 4 lety

      Hi, to descale this machine you will need to add 2 sachets of descaling fluid to the tank and then top up with water to the maximum line so the tank is full. This is approximately 1.2l. Many thanks.

  • @walbersimoni1573
    @walbersimoni1573 Před rokem

    Gostei muito do video, porém não deu certo a descalcificação. Será que tem uma nova versão para atualização????

    • @nespresso
      @nespresso  Před rokem

      Olá Walber, boa noite. Como vai? Realmente lamentamos pelo insucesso dos testes realizados, saiba que oferecemos um serviço exclusivo de assistência técnica que se inicia com simples verificações à distância que estabilizam o funcionamento da máquina em mais de 80% dos casos. Sendo assim, para que possamos te auxiliar de modo mais assertivo, solicitamos gentilmente que entre em contato conosco através dos canais de atendimentos ou via DM de nossas redes sociais para solucionarmos tal entrave.
      Aguardamos o seu retorno e permanecemos à disposição. Até mais!

  • @camienishio
    @camienishio Před 2 lety

    After following the descaling steps, my machine won't flash the green lights after descaling like the video. The espresso and lungo lights remain white. Is that normal?

    • @nespresso
      @nespresso  Před 2 lety

      Hi Camie, we're sorry to hear this. We'd recommend contacting our Technical Team when you're with your machine on freephone 0800 442 442 (UK) / 1800 812 660 (ROI). The team are available every day, between 7am and 10pm and will be happy to assist further. Many thanks.

  • @ismailm123
    @ismailm123 Před 9 lety +3

    Use distilled vinegar a lot cheaper and it works just as well

  • @AnniSweden
    @AnniSweden Před 3 měsíci

    I was givien one of these and I am trying to descale it but no water is exeting the coffe spout, instead its all pouring out from underneath where the cable is attatched. Help!

    • @nespresso
      @nespresso  Před 3 měsíci

      Hello, and thanks for reaching out. Could you identify your location, so the respective team can assist you? 🙂

    • @AnniSweden
      @AnniSweden Před 3 měsíci

      Thank you@@nespresso for such a fast response! I am in Sweden and customer service couldnt help me, I lack paperwork and cleaning the spout didnt help! The water never reaches it, it just goes straight through when switched on. It doesnt look to happen when it is just sitting, not to any greater speed at least.

  • @treecutter1806
    @treecutter1806 Před 9 měsíci

    Can someone tell me how to re calibrate this machine

    • @nespresso
      @nespresso  Před 9 měsíci

      Hi there, for machine assistance, please call us directly to speak with a machine expert for comprehensive troubleshooting. We are available 24/7 at 800-562-1465.

  • @TeamCykelhold
    @TeamCykelhold Před 7 lety +2

    I wish they would just write the 5 steps - now I have to watch a loooong video just so I can see where to turn the nobs to...aggravating!

  • @olivalfrabcisco5505
    @olivalfrabcisco5505 Před 6 lety

    a.
    g XD

  • @MORET30
    @MORET30 Před 2 měsíci

    Je savais pas que l’anglais était une langue nationale suisse, c’est une honte pour une entreprise Suisse…

    • @nespresso
      @nespresso  Před 2 měsíci

      Il est important pour Nespresso que nos contenus soient pertinents et compréhensibles pour le plus grand nombre, c'est pourquoi, vous trouverez la même vidéo en français qui se nomme : ''Détartrage de votre machine Nespresso Maestria''

  • @yannickboho3875
    @yannickboho3875 Před rokem

    I'm stocked in the first step... The yellow light never stops blinking 🥲 what is wrong?

    • @nespresso
      @nespresso  Před rokem

      Hi Yannick, we're sorry this happened. We'd like to connect you with the right team to further assist you. Let us know where you are contacting us from?