The Experience Mindset: Creating a Great Customer & Employee Experience with Tiffani Bova | Ep. 144

Manufacturing leaders NEED to prioritize employee experience while still keeping customer experience front of mind. In this episode, Tiffani shares why companies put customers’ needs first, why it pays off to prioritize your employees, and why the C-suite often views employee experience the wrong way. Plus, she reveals what manufacturers can learn from other industries and tells us the first steps to adopting an experience mindset.