How to recover the Easy Live Plus account and devices added in it?

Recovering your Easy Live Plus account and the devices added to it typically involves a few steps, which include account recovery and device re-addition. Here’s a detailed description of the process:
Recovering Your Easy Live Plus Account
1. **Open Easy Live Plus App**:
- Launch the Easy Live Plus app on your smartphone or tablet.
2. **Navigate to the Login Screen**:
- If you're not automatically taken to the login screen, find and select the option to log in.
3. **Use the "Forgot Password" Feature**:
- On the login screen, look for the "Forgot Password" link or button. Tap on it.
4. **Enter Account Information**:
- You'll be prompted to enter the email address or phone number associated with your Easy Live Plus account. Enter the required information and submit.
5. **Follow Recovery Instructions**:
- Check your email or phone for a recovery link or code. Follow the instructions provided to reset your password and regain access to your account.
Re-Adding Devices to Easy Live Plus
Once you've recovered access to your account, you may need to re-add your devices. Here's how to do it:
1. **Log In to Your Account**:
- Use your newly reset password to log in to the Easy Live Plus app.
2. **Access the Device Management Section**:
- Navigate to the section where devices are managed. This is often labeled “Devices,” “Device Management,” or something similar.
3. **Add a New Device**:
- Look for an option to add a new device. This might be a plus sign (+), "Add Device," or another similar label.
4. **Scan QR Code or Enter Device Details**:
- If your device has a QR code, use the app’s camera to scan it. Alternatively, you might need to manually enter the device’s serial number or other identifying information.
5. **Follow Setup Instructions**:
- Follow any on-screen instructions to complete the setup. This may include connecting the device to your network, naming the device, and configuring basic settings.
6. **Verify Device Connection**:
- Once the device is added, ensure it’s properly connected and functioning by checking the live feed or performing a test.
Additional Tips
- **Ensure Connectivity**: Make sure your devices are connected to the internet and powered on during the re-addition process.
- **Firmware Updates**: Check for any firmware updates for your devices once they are re-added, as this can improve performance and security.
- **Support**: If you encounter issues, consider reaching out to Tiandy or Easy Live Plus support for assistance.
By following these steps, you should be able to recover your Easy Live Plus account and re-add any associated devices successfully.

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