What is the Clover Printers App and how to fix some common issues

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  • čas přidán 5. 08. 2024
  • In this video you will learn how to troubleshoot some common printing issues with the Clover POS, specifically for Online Orders
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  • Jak na to + styl

Komentáře • 28

  • @calibear.719
    @calibear.719 Před 2 lety +3

    Great explication. You just fixed my double printing issue. Thanks a lot!

  • @sunjam5239
    @sunjam5239 Před rokem +1

    Thank you! This worked wonders for me and my crew!!

  • @waybach
    @waybach Před 3 lety +2

    Thank you my brother!!! Clear and concise

  • @SikJunMoon
    @SikJunMoon Před 2 lety +1

    wow. I think I have to stay my restaurant all the night. Thank you ver much sir!

  • @taylorthao5264
    @taylorthao5264 Před 3 lety

    Much obliged

  • @JanielPerez
    @JanielPerez Před 3 lety +2

    Thank you !!!!!

  • @JanielPerez
    @JanielPerez Před 3 lety +1

    Working from Miami, Florida .

  • @jackier2757
    @jackier2757 Před 2 lety

    Do you know how to reprint an itemized receipt? All I get when I go to the transactions app is just the payment receipt

    • @ZaytechSmartOnlineOrder
      @ZaytechSmartOnlineOrder  Před 2 lety

      Hello,
      You should be able to find more options to print various types of receipts from the orders application.
      You would simply need to open the app, then click on an order and then from there click on reissue receipts.

  • @centralcoast6720
    @centralcoast6720 Před 2 lety

    Do these run on ink cartridges?

    • @ZaytechSmartOnlineOrder
      @ZaytechSmartOnlineOrder  Před 2 lety

      Great Question. It's actually thermal paper. So no ink is needed. However, kitchen printers (it's called, Star, black color) That one uses ink. But, if you look around you can also find a kitchen printer that also works on thermal paper (no ink needed)

  • @jennifermoonchild5480
    @jennifermoonchild5480 Před 2 lety +1

    Tried deleting printers and re-adding them, didn’t work for the double printing issue. Just rebooted and it’s still printing two receipts. Anyone know what to do? Clover had me on hold for 35 minutes..

    • @mikegonzalez8398
      @mikegonzalez8398 Před 2 lety +1

      Same thing is happening to me. Not sure what to do but the apps are useless and tech support isn’t helpful either

    • @jennifermoonchild5480
      @jennifermoonchild5480 Před 2 lety

      @@mikegonzalez8398 My boss logged into clover, not sure what he did, but he got it to print to one receipt now. Try actually logging into your account online, not on the app & checking the printer. Tech support couldn’t care less! Good luck my friend!

    • @mikegonzalez8398
      @mikegonzalez8398 Před 2 lety +1

      @@jennifermoonchild5480 I called and they told me that it’s a system glitch and that the Eng department is working on.
      I’m gonna try logging in and see what I can do

    • @ZaytechSmartOnlineOrder
      @ZaytechSmartOnlineOrder  Před 2 lety

      We apologize for the inconvenience, please reach out to our own Zaytech support team and we will assist you with the double printing issue that you are facing.
      support@zaytech.com

  • @drdoom9592
    @drdoom9592 Před 3 lety +1

    What do you do if the printer you delete and then you try to bring it back and it’s not there now

    • @ZaytechSmartOnlineOrder
      @ZaytechSmartOnlineOrder  Před 3 lety

      Could you describe how you attempted to reinstall your printer?

    • @PrettiiKymmii
      @PrettiiKymmii Před 3 lety

      Are you talking about the Clover Printer, you deleted the clover printer and it's not showing up?

    • @drdoom9592
      @drdoom9592 Před 3 lety

      @@PrettiiKymmii yes

    • @drdoom9592
      @drdoom9592 Před 3 lety

      I’ll delete it then it’s not there to add. I figured out if I unplug the kitchen printer for like a couple minutes plug it back in and then it’ll reappear

    • @PrettiiKymmii
      @PrettiiKymmii Před 3 lety

      @@drdoom9592 You may need to do a feed test on your kitchen printer. Also make sure that the green light is showing on the printer and that the printer and clover is on the same internet network