Airline Customer Service Agent Interview Training: Interview Questions and Answers

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  • čas přidán 6. 07. 2024
  • Airline customer service agent interview training: Are you looking for your dream job in the customer service industry? Discover how to ace an airline company's job interview with our easy-to-follow tips and strategies!
    Learn insider tips to help you stand out from other applicants - from dressing the part to being confident and ready.
    Look no further! In this video, I will share insider knowledge on how to confidently present yourself in an airline customer service agent interview and increase your chances of getting the position.
    Tune in now to learn how to stand out from other applicants and make a lasting impression with your interviewer and get ready to land that customer service agent position with a major airline today!
    SAY HI ON SOCIAL MEDIA
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    00:00 Introduction
    02:09 Looking the Part
    03:55 BE ON TIME!
    04:48 Resume and Cover Letter
    07:26 Preparing for Interview Questions
    08:23 How To Answer the Question: Tell Me about yourself
    09:03 What Skills do you have?
    09:40 What Level of Education do you have?
    10:35 What are your Achievements
    12:33 What Type of person are you?
    13:59 What does Customer service mean to you?
    15:57 How did you deal with a Customer Complaint?
    18:17 Final steps in Preparation!

Komentáře • 40

  • @kyrianuwandu1162
    @kyrianuwandu1162 Před 10 měsíci +10

    Thanks for this informations. It was highly needed.

    • @DrayBey__
      @DrayBey__  Před 10 měsíci +3

      Glad it was helpful! I’m telling you, you will lock in the position 🔒

  • @jacquelinehall3998
    @jacquelinehall3998 Před 4 měsíci +4

    Exceptional interview prep questions, thoughtful presentation. I like the SEAT acronym you’ve described perfectly. Well done and very much appreciated.

  • @ruthiedoeslife
    @ruthiedoeslife Před 16 dny +1

    Just received my CJO for a gate agent position with a major airline yesterday. This video was so helpful. Thank you so much. I appreciate you!

    • @DrayBey__
      @DrayBey__  Před 16 dny +1

      Wow that’s great!!! I am glad I could help and proud of you 😊

  • @iameve77
    @iameve77 Před 8 měsíci +10

    Wow this is probably the most helpful video on this topic that I have seen. Thanks for giving actual non-generic tips and good examples. I can see why they hired you.

    • @DrayBey__
      @DrayBey__  Před 8 měsíci

      I am glad you were able to value from the video. 🙏🏾

    • @shirleya1675
      @shirleya1675 Před 8 měsíci +1

      Yes I was thinking the same

  • @paigewinters1190
    @paigewinters1190 Před měsícem +1

    You are SOOO pleasant, and articulate, and very easy on the eyes. It’s no wonder they hire you.!! 🎉❤

    • @DrayBey__
      @DrayBey__  Před měsícem

      Thanks so much i appreciate the love. I hope this video was able to assist you

  • @janinec7192
    @janinec7192 Před 12 dny

    Well done! Congrats on the job and good luck in your future endeavors.

  • @sassycharlette
    @sassycharlette Před 2 měsíci +1

    Awesome sauce--in my teachers voice . This information and good heads up.

    • @DrayBey__
      @DrayBey__  Před 2 měsíci

      Thanks I am glad that the information was useful for you 😉

  • @toddhayes3506
    @toddhayes3506 Před 5 měsíci +2

    Great Job Knowledge is Power

    • @DrayBey__
      @DrayBey__  Před 4 měsíci

      Asè I absolutely agree 💯

  • @keithjackson2789
    @keithjackson2789 Před 9 měsíci +5

    Thanks you very much, my interview is coming up.

    • @DrayBey__
      @DrayBey__  Před 9 měsíci

      Hey I am so sorry I missed this I hope it went well for you brother 🫡

    • @shirleya1675
      @shirleya1675 Před 8 měsíci

      How did your interview go

  • @poppyblues3885
    @poppyblues3885 Před 4 měsíci +1

    Brilliant 🎉 Thank you so much for sharing this. I have an interview tomorrow and already feel more confident. 🙏🏽🌸

    • @DrayBey__
      @DrayBey__  Před 4 měsíci

      Absolutely no problem and I hope your interview went well. The more prepared you are the easier because you will quickly realize that know one else came in prepared.

    • @Yoshajim
      @Yoshajim Před 4 měsíci

      How’d it go?!

  • @johnwilliams3836
    @johnwilliams3836 Před 7 dny

    Whay do you have to say about ATS System some airlines use to scan your resume? Some recruiters only use this and will not even view your resume

  • @Mrs.T305
    @Mrs.T305 Před 4 měsíci +1

    Are you referring to interviewer or the interviewee? You've used the two terms interchangeably throughout the video making it a bit difficult to decipher who you're referring to. Nonetheless, this was extremely helpful, especially the SEAT acronym. Thank you very much for preparing this content.

  • @wahkingIV
    @wahkingIV Před 5 měsíci +3

    Brother, your info is great. May I Humbly suggest that you kill the music in your future tutorials,or at the least make a faint sound in the background.

    • @DrayBey__
      @DrayBey__  Před 5 měsíci +1

      Thank you so much for that information and insight. I’m glad you enjoyed the vide as well

  • @MAANFANSTUDIO
    @MAANFANSTUDIO Před 4 měsíci +2

    My interview aircanada This week ❤

    • @DrayBey__
      @DrayBey__  Před 4 měsíci +1

      That’s great! I’ve been getting a lot of feedback from folks having interviews. Good luck to you

  • @mutintachuuya4447
    @mutintachuuya4447 Před 2 měsíci +1

    nice video,what are the standard criteria for a customer service agent

    • @DrayBey__
      @DrayBey__  Před měsícem

      I am not sure what you’re asking here so I am sorry if I don’t answer in the best way, but the criteria highlighted in the video is what you’re looking for.

  • @soliver731
    @soliver731 Před 2 měsíci +1

    Do you know how long is training for Delta gate agent?

    • @DrayBey__
      @DrayBey__  Před měsícem

      Hey! Yes training for a ramp agent is approximately 1 week.

  • @blesstv6435
    @blesstv6435 Před 7 měsíci +1

    Kindly recommend some airlines in the US I can apply for a ticket agent or customer service agent with no previous experience in that position

    • @DrayBey__
      @DrayBey__  Před 7 měsíci +2

      Yeah you can try all of the airlines. Now it is all contingent upon who is hiring, but generally during the summer or Holiday season is a good rule of thumb to apply

    • @blesstv6435
      @blesstv6435 Před 7 měsíci +1

      @@DrayBey__ wow thank you. That’s refreshing to know

    • @DrayBey__
      @DrayBey__  Před 7 měsíci +1

      @@blesstv6435 absolutely 💯 and good luck to you

  • @MrMssalazar78
    @MrMssalazar78 Před 7 měsíci +2

    How do you plan to be away months at a time?

    • @DrayBey__
      @DrayBey__  Před 7 měsíci

      Yes, I am entrepreneur and my business runs itself so it provides me the affordability to travel.

    • @haythamnafty734
      @haythamnafty734 Před 6 měsíci +1

      Dude when you get a job khalas you are no longer an entrepreneur, you live on shifts habibi

    • @DrayBey__
      @DrayBey__  Před 6 měsíci

      Lol only if you knew.@@haythamnafty734