MILAN METRO SUBWAY, BUS & TRAM COMPLETE GUIDE: BUYING TICKETS, CONTACTLESS PAYMENT & MOBILE APP
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- čas přidán 22. 05. 2024
- Metro Subway, Public Bus and Trams, a Complete Guide to Milan Public Transport 2023 Updates:
1. Ticket Prices
2. Contactless Payment
3. ATM Mobile App
Android: play.google.com/store/apps/de...
iPhone: apps.apple.com/it/app/iatm-mi...
Timeline
00:00 Intro
00:48 The ATM Ticket
01:40 Update 1: Ticket Price
03:00 Update 2: Contactless Payment
04:09 Update 3: New M4 in City Center
05:27 How to use Ticket Machine
06:58 How to use the ticket
07:48 Always keep your ticket
08:15 Using the ATM Mobile App
10:22 Thank You
CENTRALE STATION FULL GUIDE
• MILAN CENTRALE STATION...
HOW TO BUY TICKETS IN MILAN
• MILAN PUBLIC TRANSPORT...
(older video, there have been updates in ticket pricing)
SHUTTLE BUS FROM CENTRALE STATION TO AIRPORT MALPENSA
• MILAN CENTRALE STATION...
EXPRESS TRAIN FROM CENTRALE STATION TO AIRPORT MALPENSA
• MILAN CENTRALE STATION...
Hit me up with any questions and I will be happy to help for your pleasant journey in Milan. Also feel free to buy me a coffee here buymeacoffee.com/strollingaround Thank you so much...
be careful when using contactless with ATM in Milan... it happened to me several times that they charged the ticket and after a few days, other arbitrary amounts: 2.3 euros one time, 2 euros another time and so on. By making a complaint you get nothing. Even the VISA circuit can't do much. Be careful with ATM!!! Don't use contact less!!!
Hopefully you got this issue sorted out, I personally have never encountered this problem either with card or NFC payment.
Yeah, something similar happened to me recently. I know that I will not get my money back but still sent a complaint so I am still waiting for the answer. I paid by card and didn’t get my ticket. I asked many people at info or workers from ATM but they weren’t helpful tho. So be careful with those machines and pay with cash if you can.
@@kageyamatobio6222 same situation happened to me 3 times too, the reports are useless. To get my money back I didn't pay for the ticket another 3 times, entering immediately after another person.... I know it's not the idea but there is no other solution... Be very careful with contactless ATMs, I felt scammed repeatedly.
This is good info, thank you.
Good to hear this, thank you so much for watching 😊.
Very helpful!
So glad to hear that, thank you so much 😊
Very helpful Sir. Thanks!
Glad to help, feel free to subscribe, watch more videos and share
Your video helps a lot since I plan to visit Milan next month. Thank you so much
You're welcome, wish you a great time in Milan
For sure so useful video, also have a plan to visit Milan, thank you.
Glad it was helpful! Thank you so much and have a great time in Milan
hello gordon
Thank you. The information was well explained and was very helpful.
So happy to hear that and thank you so much for stopping by on my channel.
Thanks Sir, as I Am planning a trip to Mian your videos have been so much useful!
Great to know you found this video helpful, wish you have a good time in Milan. There's more video about Milan in this channel, feel free to watch and subscribe. Thank you so much.
thanks again for the very informative video. i’m visiting Milan this November and this video is so helpful 👍🏻
Great to know you found this video helpful, thank you so much for watching and wishing you a pleasant trip to Milan.
شكرآ 💐
You're welcome
It's so convenient.
It is thank fully
It is very useful for me thanks a lot
Glad you found this video helpful, thank you so much for watching 😊
مع جزيل الشكر والتقدير 💐
Thank you so much for watching please do share this video to help more people travel to Milan. Thank you.
very informative channel
Glad to be able to share more information about Milan, thank you so much :)
Thank you for this video ! 👍 💜🥁🐉🎤🎶✈️🇮🇹💞
Thank you so much for watching 😊
@StrollingAround You're very welcome ! Thank you so .uch for replying !! I like videos like this one ! 👍👍💜🥁🐉🎤🎶💞
Wah, ternyata orang Indonesia ya. Mantap mas informasinya. Terima kasih. Kebetulan saya ada rencana ke Milan tahun depan
Wah... Ketahuan ternyata orang Indonesia ya hehehe. Selamat jalan-jalan nanti ya, semoga konten video disini bisa membantu. Terima kasih sudah nonton.
@@StrollingAround insya Allah bermanfaat mas kontennya. Otw nntn video video yang lain 😁. Btw masih stay di milan kah?
Great and informative video! 6:15 are those also the machines where you can print a ticket with a PNR code?
Yes, you can tap "Other ATM tickets" than there's the menu to print from PNR code
1:11 you can use seme ticket if you want to use the sub urban treins,
assuming still within the Mi1 to Mi3 area right?
Yes, you have unlimited use of S lines within Mi1-Mi3. You cannot use your credit card/mobile payment because only paper and app tickets are accepted by Trenord (which provides S lines)
Hi! very helpful and useful video for travelers! I want to ask about the bus in the night bus, this payment method applies to this ones? Thank u!
Thank you glad to hear that you found this video helpful, yes you can use sam ticket and there's the contactless payment as well and you can also use the ticket for the mobile app. But I would not suggest taking a night bus for safety if you travel alone, better grab a taxi.
Great video! I'm going to Milan in April and feeling more at ease now. But hey, I have a question. I'll be carrying a backpack and a carry-on suitcase during the trip. I've been reading about the need for a specific ticket for transporting luggage. However, I can't find this type of ticket on the ATM app. Does it actually exist? Where can I make the purchase? Thank you in advance!
A backpack and carry-on suitcase will be fine getting on board without needing to get any additional ticket, but I may suggest avoiding the rush hour for your convenience. I remember tickets do exist but need to dig deep on the ticket machine. I hope this helps and thank you so much for watching my videos.
hi, what is the best ticket to buy to get around for 2 days in milan and then also go from Milan to lake como? are the day travel cards accepted on the re80 for example? please reply! thank you :)
Depending on your plan, a daily ticket is valid for 24 hours and which could cross to the next day, but if you'll be on full schedule then better to buy 2 of the daily tickets. For a trip to Como, you have to buy a Trenord ticket. Ticket machine available at the train station. I hope this helps 🙂
If you have a train ticket for MILAN without a specific station indicated (e.g. from POGGIO RUSCO to MILAN), you can reach any railway station in Milan by train without the need to purchase an integrated ticket to reach your final destination (e.g. from MILAN ROGOREDO to MILAN BOVISA).
Assuming that's to reach Milan, for the rest we still need the ATM ticket to get around on and off different public transportation modes.
@@StrollingAround Exactly: only if you have to reach other railway stations located within the municipal boundaries are you not obliged to buy an ATM ticket. For example, if from Genoa Piazza Principe I have to go to Milano Porta Garibaldi, once I arrive at the Centrale I can take the Malpensa Express (platform 1 or 2) with the same ticket and get off at the railway station called Milano Porta Garibaldi.
@@StrollingAround In Switzerland you can buy a City-Ticket. In addition to the journey between the selected place of departure and the destination, the City-Ticket also includes a Day Pass for local traffic (tram, bus, S-Bahn) at the place of departure and/or the destination. Period of validity: 1 calendar day until 05:00 a.m. the following day. Reduced fare with Half-Fare Travelcard, children from their 6th to their 16th birthday, dogs (always in 2nd class). Similar tickets were issued years ago in my region for journeys to La Spezia, Genova, Savona and Imperia. Since nobody was informed about such tickets, after some years they were abolished!
Thank you, very clear explanation.
Regarding the app I see you can buy 24hs tickets, so, would it be possible to buy 2x 24hs tickets for two passengers, and use/validate them at the same time (same day)?, and should I validate them each time I board the bus/tram within that 24h period?
Personally I haven't tried validating 2 tickets at once on my App. U assumed that shouldn't be a problem as it's the same as you purchased 2 tickets.
Thank you for your reply.
Since it's my wife I will tell her to just install the app also in her phone and that's it, but I assume it must be possible considering a mother with her (not so young) kid, or even someone with an elderly person.
Anyways, thanks!
Very informative. however, if i use contactless payment for train, do i just show my card history to the inspector?
The inspector has a contact device you just need to tap it they will know you already made the ticket payment.
do you have any plans to show information how to get to the towns of lake como
Well I do actually and I make a regular trip to Lake Como, stick around and make sure you're subscribed and turn the notification bell on. Thank you so much 😊
Hello, thank you so much for your insightful video ! I will be coming to Milan soon and i'll be staying near Sesto Rondò subway station and going often to milano central FS, i heard that the metro from sesto rondo station is more expensive than the other metro stations ? Is this true ? Can you please explain to me how so ? And how do i buy its ticket ? Many thanks 🙏
You're welcome, always happy to help. The whole length of M1 Metro Red Line includes Sesto Rondo is now within coverage of basic singular €2.20 tickets, means you don't need to buy additional tickets like it used to a couple of years ago. You can watch my Milan Metropolitana video where I briefly explain the metro map and its coverage.
Hi there, If we are 3 travellers, can we buy tickets direct on the transport using 1 bank credit card? Or we have to use the machine?
Hi, I suppose each payment bank card can only relate to one person. Other option is to use the mobile app on each person and connect the payment to one account, I personally use it this way for my family as each one has their own app and is connected to my Paypal account. You can also buy the tickets on the machine, the same thing as each ticket attached to one person.
Ciao! Are big luggages allowed on the bus or subway?
Ciao, in reality, I've seen people taking the bus, metro, and tram with their large luggage, but I must say it's not practical and difficult to handle during rush hours.
Officially on the web is written that luggage must be placed on the floor so as not to
disturb passengers or clutter the passages and must be constantly kept by the passengers to prevent them from being damaged cause damage. It is forbidden to transport objects and baggage that exceed, even for just one side, 90 cm and objects that by their nature can represent a danger or nuisance to other passengers (objects of glass or other material with sharp or sharp edges, substances flammable, corrosive, explosive, dirty or odor-producing objects, etc.).
An exception is made for musical instruments in cases (maximum dimensions 150x50x20 cm), drawing folders (maximum dimensions 100x70x5
cm), roller bags for shopping and folding bicycles (one per passenger, provided that it is folded and does not exceed the dimensions of
110x80x40 cm).
Hi there. Brilliant video was really informative. Can i ask a question please. I am visiting Milan in October with my wife and four children for three days. I have read that children under 14 travel for free. So my plan was to purchase 4x3 day tickets which totals 52 euros. My question is for the children under 14 - how do i get them through the turnstiles where you enter your ticket to get in to the metro. Is there a family validation area that i can bring the small children through? I hope my question makes sense :)
Yes, kids under 14 travel for free accompanied by adults. There's a wider gate dedicated for families that can be open with one ticket so you can pass through with the kids. I hope this helps and thank you so much for stopping by. I hope you and your family have a great time in Milan, always stay careful with belongings.
That’s brilliant. That really puts my mind at ease. Yes looking forward to it and I’ll be careful. I look forward to more videos😊
hello, question, so i can just buy ticket on the tram or just pay with my creditcard? do i also tap it before I get off the tram or just one time per ride? sorry a little confused
Hello, you can't buy any tickets onboard the bus/tram, you can make payments using bank cards or mobile payment NFC on metro, bus and tram. For bus and tram you only tap once. On Metro you tap for both entrance and exit. I just uploaded a new video only for the metro in Milan. I hope this helps and I'm always glad to help. Thank you so much for watching 😊
Hello! Not sure about something. I get on a bus for example & scan my card. How can I prove that I have 90 minutes left on my ticket? Do I receive a receipt? On the same subject, how does the scanner know that I got off the bus? It might charge me beyond my 90 minutes then. Thank you 😊
I did some digging for information on the ATM web. There's no printed receipt for contactless payment, the first time you scan then it will be the start of 90 minutes time. If there is any control then just show your card payment and they will scan on their card reader. Within city area you don't have to tap out when you get off, but you still need to tap when getting on to a bus, tram or metro even in the 90 minutes time. The scanner will know you are still within the time limit and won't charge again. I hope this helps, thank you so much for watching 😊
@@StrollingAround thank you very much for your reply & your videos! You've been really helpful. Good luck further with your channel!
In addition, if use the same card for the whole day it will automatically charge the Daily Ticket if it is cheaper to do so
What I understood if I paid by visa or Apple Pay in bus or metro single ticket it is will be valid for 90 min, my concern and question for the second or third ride I need to passing my visa agin and it will be free if it within 90 min, need to passing and validate my visa again or not ?
By rules on the atm website you should tap every time switching to different modes of transport. Charging will only happen once within 90 minutes from the first tap. Make sure you always use the same card or payment account for not being double charged
thnks so much for this @@StrollingAround
A problem is if there is an inspection and I use an international visa and sometimes the deduct message arrives late ... How can I prove that I paid @@StrollingAround
They have a card reader which can reads either your bank card or mobile payment knowing you have already paid the 90 minutes ticket fair @@moibrahim-4785
Thank you for the videos. I have 1 question, why does the APP don't have 72 hours ticket as an option? This is not right....
Thank you so much, yeah up until now we can only buy a regular ordinary single ticket, daily ticket and 10 trips carnet ticket. If anything comes updated I'll let you know
@@StrollingAround hello, thank you for your replay. I think that I have one more question regarding the metropolitan. If I am on the red line, how can I orientate which train is for "Rho Fiera" direction and which is for "Bisceglie"? Thank you in advance!
@@mald1n111 it's written on the sign board along with the arrival time also it's written on the train as well, there's a small board at the head of the train and also near the doors. I hope this helps.
I just want to know about 24 Hours ticket. This ticket works also when i take bus from BGY Milan airport to city centre of Milan. Or i have to buy a special ticket to come to city centre from this airport.
Other question.
When i purchase 24 hours ticket. First time i have to validate. Or it is automatically. When i purchase at the same time.?
For transportation from and to the airport as well BGY in Bergamo you will have to buy a separate ticket for the Airport Shuttle bus. Meanwhile for the 24h ticket it will start it's duration after you validate by using it for the first time.
Thank you. Itu video tahun 2023. Apakah di Mei 2024 sdh berbeda? Karena asal Indonesia sy pakai bahasa indo aja yaa hehehe. Apakah semua tram dan bus memiliki mesin validasi tiket kertas itu? Atau ada tram yg hanya memiliki contactless machine validation? Atau malah dua”nya ada?
Terima kasih, harga tiket dan aturan masih berlaku belum berubah. Di setiap bis dan tram ada 2 mesin validasi tiket kertas warna Oranye dan 1 mesin tap kartu bank. Semoga membantu
Terima kasih yaaa. Video nya sangat bermanfaat🙏
@@valenspareira2567 Terima kasih, senang bisa membantu
If I get a 3 day ATM card, should I validate it every time I enter a transport?
For example I use it for Subway, then when I enter a tram should I place it in the device or just keep it in my pocket?
Practically you only need to insert your ticket only when entering the Metro gate just to open it. For bus and tram you can hop on and off without revalidation process. Make sure to always keep your ticket during its validation time.
Can you use the ordinary tickets for 90 minutes which cost 2,20 for multiple metro lines. I will be going to Milan for a holiday soon and I will need to use the M4 and M1 metro line. Can this ticket be used for both lines or do i need to buy seperate tickets for each line?
You can use the ordinary €2.20 ticket for multiple rides also different lines of metro and different bus and tram within duration of 90 minutes. You don't have to buy a separate ticket to change lines in the metropolitana subway system
I have a question: Is it possible to buy a 3-day ticket at the ticket machine for M1-M4?
Yes, there's a menu a bit deeper on the ticket machine to buy specific areas for 3 days tickets. Detailed video coming up next.
@@StrollingAround thank you
If I have 3 day ticket, do I have to validate the ticket each time when I get into the bus/tram?
Practically you only need to validate once for bus/tram, still you have to insert the ticket for entering metropolitana subway gate. Keep the ticket for any inspection you will have to show it.
In using credit card for contactless payment, and we are 6 in the family, do we need 6 different credit cards to pay for our tickets?
One card can only be used as a single ticket for one person while kids below 13yo can travel for free with an adult companion who pays for the ticket.
What about children, do they have regular tickets like adults?
Children under 13yo accompanied by paying adults can travel for free.
tell me if the ticket is for 24 hours and the trip started in the metro, do I need to validate the ticket in the tram?
Best if you could, but more importantly to keep it during it's duration. Any time there's an inspection you need to show it. Thank you so much for watching 😊.
Is ther possible to buy one week ticket or monthly ticket?
For monthly you will have to make a request to the ATM office located in some major subway station, you may need to have a fiscal code to get one.
Is there no option for a monthly or weekly ticket?
For a monthly ticket you will need to register for a fiscal code in Milan and for Weekly card you will need to come to ATM office to purchase
Can I pay with the revolut card in ticket machines?
Yes, I also use my Revolut (with Visa) to pay for the machine ticket and also make contact less payment to enter metro and onboard bus and tram in Milan.
@@StrollingAround Grazie ;)
If I buy 3days 3zones ticket Mi1-Mi3, Is going from Airport Malpensa airport T2 to Milan Central included?
Malpensa train is not included on Mi1-Mi3 ticket, it's on separate train ticket for airport costs €13
@@StrollingAround
Should I scan my 3days ticket using the orange machine everytime I enter a bus or a tram?
Hi, I have a question about the daily ticket which is for 24hr , is it for unlimited rides in this 24hr or I have limited number of rides ?
Hi, you can use the daily ticket for unlimited travels during the 24 hours of it's validation time
@@StrollingAround I have another question, I will be coming to milano next week and it's my first time here I will land at bergamo airport at 3am and take terravision bus to milan central station for around 1hr, then is it better for me to take a taxi or use the metro to go to the hotel from the central station ? We are only 2 people so at that time early morning what's best and if taxi then are they available at around 5am ? and is it better to use apps like ittaxi or just grab a taxi directly from taxis area in central station
@@Milany.x Hi, you better take the Taxi because Metro service will only available at around 6am, there are a substitute night Bus for Metro but still I suggest take the Taxi. There are Taxi stands both on East and West side of the station, if somehow at that hour there are non standing by maybe you could try the app. I hope this helps ☺
Hello, a good day to you. I had a question to ask. Can I take metro ride and then take a bus ride all with the same ATM ticket within the 90 mins time frame ? Can I hop from metro to bus or bus to metro using 1 single atm ticket ?
Hello, yes you can. During its validation time any ticket can be used for multiple rides on the metro, bus and tram.
Halo mau tanya, kalau untuk beli tiket tram dimana ya?
Halo, bisa beli di mesin tiket, lewat aplikasi dan juga bisa tap langsung kartu kredit juga
Hi is there a 2 days ticket?
Unfortunately you only have options of Singles, Daily, 3 days or 10 trip carnet tickets.
If I paid 3 days ticket, can I use it in Bgy to Milan train or bus?
A normal Mi1-Mi3 zone 3 days tickets doesn't cover Bergamo. You can take a regional train from Bergamo to Milano Centrale station.
If I buy a 3 day ticket,can I go In san siro or malpensa with it?
Getting to San Siro yes you can as it's included in the ticket fare, but to go to Malpensa you will have to buy either Malpensa Express Train ticket or take an Airport Shuttle. I have both videos on that matters.
Also do I need to validate my ticket everytime I go on a bus or tram?(even I validate it on subway)
can you use the mobile app on the bus?
Sure, you can always buy and then validate your ticket using a mobile app. Make sure you have enough battery during your trip as for any inspection they will ask to show a validated ticket on your app.
hi, if I buy a 3 day ticket and validate it at the metro station for my first journey, do I have to validate it whenever I switch my transport like whenever I get on the bus and tram and also do these tickets need to be validated on the way out as well?
Technically you only need to use your ticket as you enter and exit metro gates. For bus and tram you can hop on and off during the validation time.
@@StrollingAround Thank you so much! I appreciate the quick response! Also, another question came to mind, can we get on the public transport with luggage? I saw some places saying that you can only take a carry on with you on the public transport and have to pay for bigger bags.
@@hadia07 you can travel with one large suitcase and a small one, please be mindful of your surroundings and safety. Usually pickpockets easily target tourists overwhelmed with too many luggage
@@StrollingAround ahh perfect. I'll just have one big suitcase so I was worried if that's a fineable offense. Looking forward to exploring Milan! Your video is super helpful. Thanks ☺️
Hi! If I’m using a 3 days ticket do I need to validate it every time I’m using the metro because I’ve seen that you need to insert the ticket so that the doors can open to pass to the metro station?
Yes, to open the metro gate you will need to insert the ticket and don't forget to pick it up again as you will need to keep your ticket during it's 3 days validation time.
@@StrollingAround so if I’m using the metro one more time and I insert the 3 days ticket (already validated) will the machine not validate it one more time?
@@allaboutlife5004 early years it did restamped stacked above one-another recently it did not happened again. Still you have to use your ticket to enter metro gate everytime.
@@StrollingAround ty
@@StrollingAround do we need to validate the ticket in every mean of transport we use during the 3 days?(considering that the ticket has already been validated at the metro)
but wait, if I pay with the card, every time I change the bus in those 90 minutes, I don't touch the card anymore, right? and if I get on the subway later, how does the security bar open if I still have minutes left
You will only need to tap your card when entering and exiting the metro gate as it's the only way the gate will open. You don't have to tap when switching lines, and also no need to tap when changing bus and tram within the validation time of your ticket
@@StrollingAround if I paid with a visa card, it doesn't give me a ticket, and then how do they open, how do I scan? I don't understand that. If I took the bus for the first time and paid with a card (phone application for the card) I look at the card (phone) how maney minutes left, but on the subway you need a ticket to touch the machine, I don't understand this 😆😆
@@iuliacampean7443 that's the thing with tap payment, you have to remember the time you start tapping to know exactly. Once you tap you paid €2.20 for a 90 minute ride across all the buses, tram and metro. If you pass the 90 minute time you will need to tap again, or you open a metro gate after the first 90 minutes then it will charge another €2.20 for the next period of time
هل ممكن توضيح الخريطه الخاصه ب التنقل
هل ممكن الذهاب إلى كومو
وايضا
اوت ليت سيرفالي
وايضا اوت ليت اخر
The ATM ticket is only for the Milan area, to go to Como you will have to buy and take the Trenord train. While going to Serravalle and any other outlets there are shuttle buses from Cemtrale and you can buy the ticket online.
مع جزيل الشكر والتقدير والاحترام 💐
Looks like I cant buy 3 day ticket in the mobile app.
Exactly, only 90 minutes of ordinary tickets, daily tickets and carnet 10 trips tickets available for purchase on the app as of now.
Gosh, ATM and the city itself has made quite of an improvement since I left in 2018. Forza Milano, Forza Italia💚🤍❤️
Hopefully everything keep getting better in Milan, thank you so much for watching. Maybe it's time to revisit Milan again :)
@@StrollingAround Sure is❤️