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Hotel Disaster Forced Kronii to be a Karen For Time Parents

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  • čas přidán 14. 11. 2023
  • I got so angry just from listening to her story
    Sorry if there's a typo or error
    Check the original stream to see the full banter
    And don't forget to subscribe to Kronii to support her!
    Original stream:
    【Just Chatting】Cancun Trip & How It's Going (It's Good And Bad)
    • 【Just Chatting】Cancun ...
    Outro :
    Sweet Dreams by Eurythmics
    Source: 【Unarchived Karaoke】v casually singing
    Credits:
    BGM
    HP : DOVA-SYNDROME - dova-s.jp/
    License: dova-s.jp/_contents/license/
    Khaim music Terms of Use : en.khaimmusic.com/termsofuse
    FREE BGM "Somebody (Prod. Khaim)" by Khaim
    • Somebody (Prod. Khaim)...
    Ouro Kronii clips
    Ouro Kronii meme
    Ouro Kronii's best funny moments
    Ouro Kronii EN Vtuber
    Hololive clips
    Hololive Ouro Kronii
    Hololive EN
    #OuroKronii #HololiveEN #holoCouncil #オーロクロニー #hololive

Komentáře • 419

  • @gaythoforbaedou5452
    @gaythoforbaedou5452 Před 8 měsíci +738

    Damn, I wouldn't even call this a karen moment cuz that is actually worth something to complain about. For a '5 star' hotel, they really handled the situation quite poorly. They shoulda gotten at least a portion of what they paid for refunded if they could only provide 1 room with decent living space (that ended up breaking down in its own way later but... welp-)

    • @TheShiningEnergy
      @TheShiningEnergy Před 8 měsíci +12

      Kinda reminds me of my trip with MY parents to Connecticut earlier this year. not as bad as Kronii's, but still pretty bad.

    • @ntma
      @ntma Před 8 měsíci +16

      dude it should've been free for all that crap

    • @primarislondo
      @primarislondo Před 8 měsíci +28

      Agreed, not a Karen. I'd have gone to corporate if said hotel is part of a group.
      I work at one of Accor's 5 star property in SE Asia, and THAT was BEYOND poor.
      Guest complaint is not about comp-ing things or gods help me, fkn chocolate. Complimentary gift (or gifts) is a given.
      Acknowledge that you f'd up and make it right. At one point, our guys had to BEG the Marriott guys to take in our guests, and their rate was roughly 2 times ours.
      Yes you take losses, but you f'd up, and google reviews aside, word of mouth is scary powerful.

    • @TheShiningEnergy
      @TheShiningEnergy Před 8 měsíci +8

      @@primarislondo speaking of word of mouth. If you go to Connecticut, stay away from Red Roof Inns.

    • @Daktangle
      @Daktangle Před 8 měsíci +3

      The star rating of a hotel just refers to the amenities available, not the quality of service.

  • @neoshinji18
    @neoshinji18 Před 8 měsíci +1244

    While being a Karen is wrong (talking about the unnecessary and ridiculous attitude that has no point). It's absolutely necessary to show a spine and make the other party understand that you are serious bussiness and there will be consequences if you dont give the service you deserve! Amazingly done by Kronii! So proud of her!

    • @ark14700
      @ark14700 Před 8 měsíci +152

      Though tbh Kroni's sitch is not being a Karen, that's being an understandingly upset customer

    • @thenormalman2030
      @thenormalman2030 Před 8 měsíci +31

      sometimes you need a karen, to fight back unreasonable people

    • @Radiodragonofdoom
      @Radiodragonofdoom Před 8 měsíci +30

      Yeah, if my parents hotel room smelled like an open sewer I'd be righteously pissed.

    • @dasfinalgaming
      @dasfinalgaming Před 8 měsíci +38

      exactly!! There is a difference between a customer with a complaint vs a Karen and it's how you treat the workers. You can air out the complaints and we workers will straighten it out with the best of our abilities. If you however start throwing tantrums, demanding the world from the workers, and at the same time belittling them and committing verbal and physical violence on them?? That is a Karen. Kronii was not a Karen

    • @Rensune
      @Rensune Před 8 měsíci +29

      ​@@ark14700Yeah.
      It's not being a "Karen" when the other party legitimately fucked up.

  • @ClickBeetleTV
    @ClickBeetleTV Před 8 měsíci +713

    It's a good thing that Kronii had that previous practice getting her owl hot sauce

    • @radensuki
      @radensuki Před 8 měsíci +58

      the complimentary chocolate might work on Biboo though.

    • @lennartstockl5826
      @lennartstockl5826 Před 8 měsíci +4

      Where can I find a clip. When I type something like "kronii getting mumei hotsauce" I only get clips like "Kronii and Mumei are getting a little too spicy".
      Not that I´m complaining.

    • @ClickBeetleTV
      @ClickBeetleTV Před 8 měsíci

      @@lennartstockl5826 Search for "Are you brave enough to ask for hot sauce, Kronii? - Mumei, probably" and that should do it

    • @VivitheBlossom
      @VivitheBlossom Před 8 měsíci +2

      I think it's something like "Kronii's the most extriverted introvert" or something, it might've been back when they did the surprise council offcollab.

    • @WrensthavAviovus
      @WrensthavAviovus Před 8 měsíci +2

      ​@@lennartstockl5826i believe it was the council going to a family restaurant clip

  • @NeuronActivation
    @NeuronActivation Před 8 měsíci +723

    The fact that Kronii is sharing with us her experience about the trip. While using and moving her bobble head model like this is hilarious.

  • @konnen7354
    @konnen7354 Před 8 měsíci +580

    Karens are usually insufferable creatures, but i can understand Kronii's situation.

    • @jacksc9855
      @jacksc9855 Před 8 měsíci +41

      Kronii was being very reasonable in that situation
      Karens are not

    • @dasfinalgaming
      @dasfinalgaming Před 8 měsíci +11

      Thankfully she wasn't a Karen so our time oshi is safe. She didn't belittle the staff, didn't demand the world from them, or commit any verbal or physical violence. She's just a guest/client with grievances and she's right to do so.

    • @ceresbane
      @ceresbane Před 8 měsíci +25

      Karen by definition is a person complaining about nothing to get free crap or treated special when they haven't paid for it nor deserve it.
      Kronii is by definition simply asking for what she was sold. I don't define it as her being a Karen. But sadly the behaviour to get what you want has to align and associate with being a Karen.

    • @paodebatata6606
      @paodebatata6606 Před 8 měsíci +4

      Karen: unreasonable glass pride customer
      Kronii: reasonable lovable creature

    • @AwkwrdPrtMskrt
      @AwkwrdPrtMskrt Před 8 měsíci +1

      Kronii was not being a Karen. Her complaints were not ridiculous.

  • @goldskarr
    @goldskarr Před 8 měsíci +107

    The gremlin model seems perfect for this story.

  • @SeikiRikodou
    @SeikiRikodou Před 8 měsíci +63

    I kept imagining She's literally spinning like this when She filed the complaint LMAO XD

  • @aicragej
    @aicragej Před 8 měsíci +47

    I like that their reason for their "NDA" was because people would abuse it... because after Kronii's story, I never want to go to that place and I don't even know where it is.

  • @kbab5329
    @kbab5329 Před 8 měsíci +77

    10:12 Absolutely still just an excuse lmao. The real reason is that, given people in that situation need somewhere to stay and are unlikely to have other options, they're essentially strong-armed into keeping quiet.

    • @popenieafantome9527
      @popenieafantome9527 Před 8 měsíci +27

      By the sounds of it, only kronii signed anything since she was moved. Her parents on the other seem to be free to complain online as much as they want. Still, it is kind of F’d that they have to deal with that. Especially when issues should have been fixed between clients, not during client’s stay.

  • @2RyuGo
    @2RyuGo Před 8 měsíci +233

    Thanks for sharing Kronii's Joker arc with the world.
    Chocolate fixes everything!

    • @DimeUhDozen
      @DimeUhDozen Před 8 měsíci +11

      Kronii’s Joker arc started a long time ago.

    • @voidd392
      @voidd392 Před 8 měsíci

      Except doggos.

  • @TrxPsyche
    @TrxPsyche Před 8 měsíci +207

    I feel like we need to remind ourselves that standing up for deserved quality as consumers and being a karen are not the same thing. Being a karen is taking a small issue, a minor inconvenience or even at times a legit problem and escalating it for the sake of doing so. Karen's don't care about what should happen as opposed to what did happen, they care that THEY were not given the respect they feel they deserve from the lowly peons they interacted with. Kronii however was a justified customer who attempted to resolve things normally, but had to fight against the system that was designed to help people like her to begin with. Of course you're going to get angry, especially when their solution turns into "Hey, we may have fucked up, but you have to stay quiet about it or we can sue you for defamation purposes".
    Getting upset about sanitation and health issues are NOT the same as getting upset because you didn't get complimentary breakfast even though you saw an article about it from 3 years ago. Kronii had every right to report the hotel, and while I'm not saying that the hotel should have completely refunded their stay, they should definitely comp to a visibly better room and I'd say even refund for the time lost because of the shoddy maintenance. Don't be an self-righteous jerk but also don't let people walk all over you.

    • @RebelTvShka
      @RebelTvShka Před 8 měsíci +2

      This is why you pay with a credit card. Take pictures, notated the details, backcharge the whole stay.

  • @Flare3500
    @Flare3500 Před 8 měsíci +24

    Kronii apologizing in advance that Canadian blood courses through her veins lmao

  • @kyuven
    @kyuven Před 8 měsíci +121

    My mom came to visit me in Japan.
    Her first room smelled of cigarettes.
    They apologized and gave her a new room immediately. They didn't make us sign releases or anything. They didn't even ask questions beyond obvious ones.
    This hotel was nowhere close to 5 star, but treated its guests better than this alleged 5 star resort treated kronii.
    They should've refunded part of her purchase and comped room service up to a certain amount for the duration of her trip in addition to an upgrade. Because she did not get what she paid for.

    • @longiusaescius2537
      @longiusaescius2537 Před 8 měsíci

      Canada vs Japan

    • @m1garandMUSIC
      @m1garandMUSIC Před 8 měsíci

      don’t forget. if rooms are reserved that means they’re paid for. you can’t give those away for customers that need a room change

    • @warudo1
      @warudo1 Před 8 měsíci +6

      ​@@longiusaescius2537Canada? She was at Cancun in Mexico

    • @FiredAndIced
      @FiredAndIced Před 8 měsíci +2

      @@warudo1you have to give the guy some slack. Not everyone studied Geography. 😅

    • @Keirnoth
      @Keirnoth Před 8 měsíci +1

      First world nation vs Second world nation.

  • @monsieurduquack5440
    @monsieurduquack5440 Před 8 měsíci +46

    I'll be terrified if I saw a long legged lady suddenly spin mid-air if I ever saw one

  • @Sonicmaster2008
    @Sonicmaster2008 Před 8 měsíci +168

    Wow... understandable why she went Karen mode. But she had a good reason to. Thanks for the clip Nerrev!

    • @radensuki
      @radensuki Před 8 měsíci +33

      i don't believe the hotel's excuse, they obviously didn't want her to talk about it because it would hurt their 5 star rating.

    • @Chercancito
      @Chercancito Před 8 měsíci +12

      If it's reasonable it isn't Karen mode

  • @chipmunkm4n
    @chipmunkm4n Před 8 měsíci +213

    I really hope she's able to get some discount on the rooms because that is just ridiculous. She might have signed an nda, but her parents didn't and should both leave terrible reviews.

    • @TheCheerLifeForeverKromie
      @TheCheerLifeForeverKromie Před 8 měsíci +20

      They probably used the word party since she complained about her parent's room and her room.
      They're probably already included as a party. . _. ) but the discount part would be nice since they cannot use the room for a day. Deep cleans are great aside from multiple telling even though it should have been done before the new guest arrived. not good management.
      but chocolate...
      The dipped chocolate is not even a bar of chocolate. 😂

    • @bilegttsolmon6027
      @bilegttsolmon6027 Před 8 měsíci +1

      one question. how on earth would they prove that bad google review came from her? i'm sure if the day after the incident they got a bad google, tripadvisor etc. review with her exact problems everyone will know that it's her but how can the prove it to enforce the nda?

    • @Sutherus
      @Sutherus Před 8 měsíci +6

      ​@@TheCheerLifeForeverKromie The parents probably wouldn't be included in the complaining party since they weren't the ones who got upgraded in exchange for signing an NDA. But even if they tried to include them, they would still have to sign it themselves. No individual can sign an NDA ensuring other individuals' silence (or any other kind of contract, really). That could only work with some kind of legal entity including all of them like an org or a company and even then it's the entity that would get dinged and not the individual.
      So, hopefully they do leave bad reviews because a plqce like that sounds like it would make for a nightmare of an overpriced vacation.

    • @TheCheerLifeForeverKromie
      @TheCheerLifeForeverKromie Před 8 měsíci

      @@Sutherus I see. Thank you for further explanation.
      :) Then I hope they leave some 1 star on Google there as well.

    • @RWhite_
      @RWhite_ Před 8 měsíci

      @@bilegttsolmon6027 They subpeona google for the IP of the review and if it was posted via a phone or tablet owned by Kronii, that would be pretty definitive. If she posted it from her personal PC they could only track as far which house the IP belongs to, but if she lives alone that's also pretty definitive.
      The real question I'd have is if such an NDA is even enforceable. It sounded like she was only prohibited from talking about it on social media, so she could talk about it openly in person and then that person could post the details. If the information covered by the NDA becomes public knowledge there's a strong possibility the NDA is no longer valid. It's basically just a pinky swear that you won't complain on Social Media.

  • @StreyX
    @StreyX Před 8 měsíci +26

    That's not a karen complaint, but a standard customer one. I've had hotels upgrade me to Suites for less.

  • @radensuki
    @radensuki Před 8 měsíci +100

    I shared a similar experience. The hotel i booked waited for me to arrive and move in before waiting for me to find out that the water plumbing and electric appliances were faulty. So they literally use up my paid time to do maintenance and repairs on my room for a week, it was so annoying and took up so much of my time.

    • @Proswaggonist
      @Proswaggonist Před 8 měsíci +4

      Did they reimburse you or bribe you in any way?

    • @radensuki
      @radensuki Před 8 měsíci +27

      @@Proswaggonist nothing, no upgrade or gift. they acted like its normal to wait for guests to complain before they fix anything. i guess they make more money this way rather than closing off a room for maintenance. I feel like all their online reviews are fake.

    • @Tomluke5823
      @Tomluke5823 Před 8 měsíci +1

      ​@@radensukiso you were landlord work for free then,
      Hey plumb came, where the faulty at?oh ok Here look pipe and water don't work and there shower little water
      Hey electrician came where you the faulty at? Oh hi hi come inside in the bathroom well gotta make space cuz plumb guys working here, ok look outlet here don't work and the light exploded idk why

    • @radensuki
      @radensuki Před 8 měsíci

      @@Tomluke5823 do you wear a tinfoil hat and shout at people who took vaccines?

  • @samazam4221
    @samazam4221 Před 8 měsíci +82

    Its a vicious cycle. You wouldnt have shitty customers without shitty service. Take this from someone who worked in customer service for almost 10 years. Ive seen a fair share of shitty people behind *and* in front of the counter. If you dont want shitty customers, dont be a shitty business.

  • @vedymin1
    @vedymin1 Před 8 měsíci +86

    She should absolutely spin that story on their review site, with every detail, phuck these people, that review alone could turn lots of potential customers away. She also shouldn't stop at their site but also do that on independent sites too. This is utterly intolerable, 5 star hotel my ass, how about pos third world treatment ?

    • @Tomluke5823
      @Tomluke5823 Před 8 měsíci +23

      Hey buddy my third world country have bad hotels but atleast I never got wet floor

    • @th3f4t3
      @th3f4t3 Před 8 měsíci +13

      Tell me you've never been to a 3rd world country hotel without telling me. Labour is cheap so at anything 3* and above you get treated like royals. Everytime

    • @yahnservices1978
      @yahnservices1978 Před 8 měsíci +6

      No need, she rekt Cancun tourism and Mexico's as well on live stream.

    • @longiusaescius2537
      @longiusaescius2537 Před 8 měsíci +1

      @yahnservices1978 is she in Mexico

    • @yahnservices1978
      @yahnservices1978 Před 8 měsíci +1

      @@longiusaescius2537 She was on a trip to Cancun with her parents. She said as much in the video.

  • @Gavriel01
    @Gavriel01 Před 8 měsíci +122

    Sounds like her parents room also had faulty plumbing. Probably a faulty toilet gasket letting smell back in.
    They owed her a free room after that, and she should have posted a bad review on it afterwards anyway. An American court isn't gonna enforce that shady agreement.

    • @bahmuut4825
      @bahmuut4825 Před 8 měsíci

      Ah but there's the issue, she wasn't in the US.
      She was in Cancun, Mexico. The land crooks and liars.

    • @pieV3000
      @pieV3000 Před 8 měsíci +2

      Canadian wouldn't either

  • @kiryukaimemorial127
    @kiryukaimemorial127 Před 8 měsíci +14

    I didn't know Kronii could be such a captivating Storyteller. They way she threw her whole body into the narrative really had me glued to the screen!

  • @tsubasanz5282
    @tsubasanz5282 Před 8 měsíci +13

    This video took me more than half an hour to watch cuz i got so angry i kept getting up in frustration to walk in circles thinking about how angry i was

    • @Radiodragonofdoom
      @Radiodragonofdoom Před 8 měsíci +5

      The fact that she didn't get a refund or even a partial reimbursement is raising my blood pressure...

    • @nguyendi92
      @nguyendi92 Před 8 měsíci +3

      I would have blow my lid and demand refund then shit on them on social media. Like, I paid you for days of frustration?
      The handling from the hotel is amateurish at best and contemptuos at worst. Why dont they give the new room? Hotels are never "fully booked" since they need extra rooms for walk-ins and emergencies. Those rooms are for things like this. Even if they are trully " fully booked" they should help her booked another hotel. Since a full house mean they make tons of money, and bad reps are could cost way way more.
      I am really dubious about this shit hole of a hotel.

  • @gourmand3
    @gourmand3 Před 8 měsíci +15

    And to think that experience came from a supposedly 5 star hotel

  • @FBI_Not
    @FBI_Not Před 8 měsíci +12

    Everything thats 5 in Cancun is basically 2-3 star in Korea/Japan. I got a friend thats so damn offended by their service he looks like he almost got a heart attack when telling me. Like no way things can go this bad

  • @watataenjoyer
    @watataenjoyer Před 8 měsíci +21

    I love the expressiveness of her rage with smoloronii

  • @sleepyarcheremiya955
    @sleepyarcheremiya955 Před 8 měsíci +48

    Man I feel bad for Kronii and time parents cause that’s messed up

  • @sergioserratosalgado3264
    @sergioserratosalgado3264 Před 8 měsíci +13

    Kronii: and THEN (accidentally bonks her own head with the table) Oww!!

  • @e4gleeye
    @e4gleeye Před 8 měsíci +13

    She got a gag order, but her parents don't since they're 2 different customers. Should totally drag the resort through the mud.

    • @TubeofDestiny
      @TubeofDestiny Před 8 měsíci

      Yeah but:
      - they'll use every dirty tricks in the book to remove her reviews, all scummy businesses invest in reviews tampering services
      - if they ever figure out she's any famous, they'll fuck up her PR and disclose everything in retaliation
      - her talking about this story, even without the details, would instantly blow her cover (sic) if she forgets to use a throwaway account for her review

    • @Colopty
      @Colopty Před 8 měsíci

      Not that the gag order should be enforcable anyway, given the circumstances under which it was signed.

  • @leonakalionking
    @leonakalionking Před 8 měsíci +9

    Kronii using a completely still avatar that she can just easily rotate around either with her mouse or facial movements is pure genius, makes her frustrations look so much more hilarious 🤣

  • @RiqCrow
    @RiqCrow Před 8 měsíci +7

    "I apologize in advance" is the most canadian thing to say, truly

  • @niki1292
    @niki1292 Před 8 měsíci +5

    Hotel Manager: I don't see any probl-
    Kronii: ...I'm gonna eradicate your entire bloodline ancestry in the past, erase your existence in the present day and obviously no possible future for your brethren in any existing timelines...
    Joke aside though, what a trip...

    • @Star5aII
      @Star5aII Před 8 měsíci

      You forget that she will do it in other timelines at well. He beyond fk

  • @GuyJeen
    @GuyJeen Před 8 měsíci +6

    Watching this in 2x speed was quite the experience.

  • @re_nforce
    @re_nforce Před 8 měsíci +7

    As someone who has worked Guest Services at Illinois' Largest Waterpark, if you have a complaint, it goes a LONG way to preface your frustration with "I know its not your guys' fault specifically, so I'm not trying to take it out on you, but..."

  • @RobertStoll
    @RobertStoll Před 8 měsíci +3

    I love the rotation. She should do more streams like this.

  • @klsan4249
    @klsan4249 Před 8 měsíci +10

    Her one Google review on that hotel/resort will actually change that hotel/resort world like never before... but yea it sucks that sometimes things like this happen when going on vacation but she actually could get a better deal out of this ordeal, for one she could atleast get free dinner and spa if she pushed for it a little more. Being Karen is shitty but sometimes it need to be embraced because situation calls for it.

  • @ocarinaplaya
    @ocarinaplaya Před 8 měsíci +1

    "It really ticked me"
    Cuz she's a clock.

  • @AnoranAlpenthorn
    @AnoranAlpenthorn Před 8 měsíci +15

    tbh i wouldnt even call that "karen" mode. Unlike actual karens, Kronii was being VERY patient

    • @surr3al305
      @surr3al305 Před 8 měsíci

      Yeah, she was being pretty polite in her "Karen" mode, especially since it's allegedly an expensive 5 star resort.

  • @hellogaming9107
    @hellogaming9107 Před 8 měsíci +2

    i love the clips of kroniis cancun stories because its so funny to watch the 3d model just exist, its so animated but not at the exact same time which perfectly matches kronii

  • @elfireii328
    @elfireii328 Před 8 měsíci +24

    Kronii's moving reminds me of old res vs blue machinima's.
    Kronii's Karen mode is completely justified. Both her's and her parent's rooms were faulty and the hotel was trying to do the bare mimimum to shut them up.
    Also Kronii saying stuff will absolutely make a difference with how many people will clip and watch it.
    What the hell kind of 5 star reputation hotel has a room that smells like shit, and faulty showers...

    • @Sybato
      @Sybato Před 8 měsíci +1

      True, but she can't exactly say what hotel she was in without risk of doxxing herself.

  • @simpcity-rr1ru
    @simpcity-rr1ru Před 8 měsíci +8

    Hotel employee of a major brand here,
    I’m going to make some general assumptions based off context provided in this video and then give you guys a probable explanation on how this could happen.
    Facts: Kronii booked the hotel through a travel agency aka a “third party” so the hotel literally doesn’t have her money.
    The Travel Agency/Third Party does. This means that they cannot change the room type or room rate without getting a hold of the Travel Agency/Third Party. This also means the hotel just can’t buy them a free night at a different hotel in the area because they don’t have the money from Kronii until they check out.
    Two: I’m assuming the hotel was fully booked on the room type Kronii’s parents were in, so they could not move them to another. It was likely a pet-friendly room as well.
    Three: Housekeeping is not there 24/7. All hotels are different. However, the front desk should have at least opened the windows and put in the air filter machine in that room overnight.
    Three: It varies on a personal basis, but if a hotel has over like 300 rooms they probably have secret out-of-order rooms. They’re out of order because there’s something wrong with the room and they haven’t fixed it. That’s what Kronii’s parents were moved to temporarily.
    Four: I’m guessing none of the front desk managers have financial authority to approve of compensation and were unable to get a hold of someone who does. The chocolates are funny, personally I would’ve thrown in a wine bottle per room as well and just eat the reprimanding/write-up that would happen.
    Five: Yeah, if the front desk / guest reservations thinks you’re a pushover, they will treat you like trash. Be firm, but polite wording. If they say a manager is not available, they’re probably telling the truth and ask them to have a manager to call you in the morning and give them a time.

    • @simpcity-rr1ru
      @simpcity-rr1ru Před 8 měsíci +1

      For compensation, they will likely offer points if you’re a rewards member. A generous amount. If you’re not a member, you’ll probably get 10-30% off max the total amount or a free night. That’s assuming if the GM (General Manager) isn’t stupid.

    • @lqfr8813
      @lqfr8813 Před 8 měsíci

      do you have an idea how the room can get the unclearable sewage smell? isnt that the most unbearable thing staying in a room? the flood, was the bathroom isnt designed to flow water into the hole?

    • @simpcity-rr1ru
      @simpcity-rr1ru Před 8 měsíci

      @@lqfr8813 The sewage smell is likely a problem the pipes. Hotel will need to contact a dedicated plumbing company and their City office to take a look at it. It could take weeks to fix. It should have been marked out-of-order just for the intensity of the smell.
      To be specific rooms have to be cleaned by a housekeeper then verified by the Head Housekeeper or a manager.
      I’m assuming the Kronii’s parents room did not get verified because I would have not sold that room to anyone. I would have already moved someone that morning to a different hotel for a free night aka “walking a guest.”
      Yes, the shower is unfortunately a common problem for certain hotel chains because the design is standardized by the Brand. There’s nothing you can do about it. You can ask if you can get a shower with a bathtub alternatively.

  • @SatoshiKenji
    @SatoshiKenji Před 8 měsíci +19

    I can't say that she's the Karen in this situation. She's not getting things that she paid for, and hotel staff handled it very poorly when she complained. Anyone have a right to get angry.

  • @saltfisher
    @saltfisher Před 8 měsíci +1

    thank you for the clip!

  • @davidterry3477
    @davidterry3477 Před 8 měsíci

    i didnt have time to watch full this stream. Thank you for this... i can understand a part of

  • @intergalactickoala665
    @intergalactickoala665 Před 8 měsíci +6

    As someone who works in customer service, a legitimate complaint will never make a person a "Karen". Funnily enough, if someone dubs you as such for making a legitimate complaint, they are a "Service Karen". Always have a backbone, hombres, because there be piss-takers out there.

  • @fckihate69jokes
    @fckihate69jokes Před 8 měsíci +2

    I keep bobbing my head whenever kronii does it.

  • @NightmareZV
    @NightmareZV Před 8 měsíci +2

    Smol Kronii's straight face makes the whole story way funnier than it should be 😂
    Also the render moving all around made me think of Eternal love lmao

  • @demonicspire1345
    @demonicspire1345 Před 8 měsíci +5

    I wonder if she got the rooms via one of those room reselling services/bulk buyers. She did say "good deal". I say that because people coming in from those places are hotel's least favorite customers. That said, she also gave waaaay too many details on her hotel, would not be hard to figure out which one it was if you were at all familiar with hotels in the area.

  • @pixlated_man
    @pixlated_man Před 8 měsíci +2

    How does she give her little 3d model so much character and emotion without anything other than moving her model around

  • @arturoporraz6046
    @arturoporraz6046 Před 8 měsíci +2

    Now I will have to listen closely to any recorded Karens and I might find the clock

  • @ngelfromheaven
    @ngelfromheaven Před 8 měsíci +5

    Idk man I won't mess around with a karen kronii, I'd be scared shit, but this bobblehead kronii movements make it so funny also.

  • @waldogufra5585
    @waldogufra5585 Před 8 měsíci +7

    Yes. The 1 bad google review will ruin their image. They will fight tooth and nail to not get that review. Alot of people will decide whether or not they're going to stay in a place based on review alone.

    • @kurokonatsuki3170
      @kurokonatsuki3170 Před 8 měsíci +1

      To be fair, that 1 bad review could impact their image.
      At least for me, a review with almost 99% good reviews and I see 1 bad review. I'd be hesitant. Because, if it just have 1 bad review must be really bad.

    • @popenieafantome9527
      @popenieafantome9527 Před 8 měsíci

      As one person, probably not too much of an issue. But it if it is an ongoing issue, it’ll definitely artificially keep their ratings high. Also, as Kronii, she could have done a bit of damage if she name dropped.

    • @roaming_data
      @roaming_data Před 8 měsíci

      @@popenieafantome9527(I realized I wrote an essay, sorry) As a traveling man, and frequenter of hotels. I check all the bad reviews first. All 1 star reviews, if they all have a common theme, I don’t care what the good reviews say because the honest reviews are the low ones. I still check other reviews though, I work up from lowest first. I skim 2 and most of 3, check a bit more or 4 and try to find similarities in the 5 stars. If most 5 star reviews are blank or say little but have a common theme of “Good service” and not much about how or why it’s good, I classify it as a padded 5 star, if it’s an in depth or short but clear review of why it’s 5 stars, those get my attention more than the 1 star.
      Example: I had a 4* hotel locally that had decent 4 star reviews and a few honest 1 star, a few 5 star with no words or few words, upon getting the room I always check everything as soon as I get in and drop my stuff. Any issues and I personally go down to the front desk and patiently wait until I’m serviced, then explain the problem I’ve encountered and depending on how bad it is allow them to handle it at their leisure. The particular problem with the 4* was that my room had carpet beetles and we didn’t discover it until after a night passed. I killed and picked one up then brought it to the front desk and discreetly showed them, told them what it was and which room it was in, explained what the insect did and why they should handle it as soon as possible, now it seems more like their problem than mine and I didn’t escalate the issue aggressively. I was offered an upgraded room and a partial refund, I declined both because they did their jobs excellently by handling it quickly and I was only staying in that room for the night anyway, though the one more day offer was tempting.

  • @dumpsockpuppet5619
    @dumpsockpuppet5619 Před 8 měsíci +1

    Gotta love those Kroniikopter motions

  • @blackfirehedgehog7725
    @blackfirehedgehog7725 Před 8 měsíci +1

    I love the bobble head flinging around she does while telling this story.
    It's justified, like man... That's messed up. Best part - Especially with this model - is "they said they were going to give me chocolate." *Stares into the camera in silence*

  • @Voids19
    @Voids19 Před 8 měsíci +8

    Honestly, sometimes you have to be a Karen because sometimes you have to stand up for yourself. Time Karen is justified here.

  • @To_Rue
    @To_Rue Před 8 měsíci +6

    Don't Karens create problems when there are none? In Kronii's case, there actually is a problem

  • @EnriqueRodriguez-rn1jw
    @EnriqueRodriguez-rn1jw Před 8 měsíci +1

    11:58 chocolate? Chocolate... CHOCOLATE! CHOCOLAAAAATE!!

  • @Spedatr0n
    @Spedatr0n Před 8 měsíci +1

    Love her. And the bobble head model is icing on the cake

  • @LadyDoomsinger
    @LadyDoomsinger Před 8 měsíci +3

    "Karen" is such a misused term: when you aren't being provided with the service you were promised, that you literally paid for - you HAVE to complain, and you HAVE to be obnoxious about it. Yes, it isn't always or even typically the fault of the people you are complaining to, and you should keep that in mind and not treat them like garbage, lay the blame where it belongs as much as possible. But you HAVE to let them know that THIS is not okay. THIS is not good service.
    A "real" "karen" is someone who is unreasonably upset about something minor or imagined, and taking their anger out the guys behind the counter, working the desk, answering the phone, whatever. Complaining to customer support or HR does not make you a Karen - It's what you are SUPPOSED TO DO, and not doing it only emboldens companies to ignore customer complaints and provide substandard services, because they know they can. Even the term "Karen" works in their favor; it completely delegitimized the customer's rights. There is a fine line between filing a legitimate complaint and being a Karen, but the line is there.

  • @mhdamlil
    @mhdamlil Před 8 měsíci +2

    The "end then" lmao

  • @chucheeness7817
    @chucheeness7817 Před 8 měsíci +3

    This Kronii needs a black metal bgm

  • @OmniNatureSmore
    @OmniNatureSmore Před 8 měsíci +1

    That is why I never go to Cancun. Riviera Maya you normally do get good resorts and its close enough to Cancun that if you want to go party, is not far away. Even more so if Kroniis parents aren’t going to party

  • @indosuprem2296
    @indosuprem2296 Před 8 měsíci +13

    what kind of 1 star hotel she stay on? i mean some decent star hotel should have 24 hour house keeping

    • @danieliacomi5411
      @danieliacomi5411 Před 8 měsíci

      I have never seen 24 hour housekeeping? What are you on man?

    • @indosuprem2296
      @indosuprem2296 Před 8 měsíci

      @@danieliacomi5411 i intern in hotel once good one

  • @haringduga4026
    @haringduga4026 Před 8 měsíci +1

    I dunno 'bout you guys but I can totally feel the Murderous Intent oozing out of the Time Warden.
    ~Even peaks at 11:09

  • @Xuch
    @Xuch Před 8 měsíci +1

    0:13 Kroniii going crazy with her model is so funny

  • @eatyourveggies_
    @eatyourveggies_ Před 8 měsíci +3

    People miss these ladies when they take breaks throughout the year, but people forget that the HoloEn curse is beyond streaming scuff. It ruins entire holiday vacations for them as well 😅

  • @jedzeta0128
    @jedzeta0128 Před 8 měsíci +3

    kronii should have just power washed the room :D

  • @LoneWolfOtaku
    @LoneWolfOtaku Před 8 měsíci +1

    "CHOCOLATE!!!"
    -Tom John Smith from SpongeBob

  • @garnetlamarche3404
    @garnetlamarche3404 Před 8 měsíci +5

    Rule #1 about us Canadians: We're nice until you push us too far. They didn't write a section of the Geneva convention specifically because of the actions of Canadians for nothing.

  • @davidli8936
    @davidli8936 Před 7 měsíci

    Kronii's miniature figure spinning around while she is malding is so funny 😂

  • @sabiyagi4629
    @sabiyagi4629 Před 8 měsíci +1

    Wow that's a really strange service they have there. I once had a similar issue in a hotel oversea before but that was a really cheap hotel out in the boonies. The toilet smelled like there was a dead body in there most likely due to the sewerage system. I checked my friends room and some was fine but some wasn't so I complained to the management. All they did was they throw a whole lot toilet fresheners in there which sounded really silly but it actually worked like a charm. The smell came back after like a day though so they came to do same thing again. Really makes me wonder what kind of "5 star" hotel Kronii went to.

  • @bllakc
    @bllakc Před 8 měsíci

    That maniacal laugh at the end got me lol

  • @cahryos644
    @cahryos644 Před 8 měsíci +2

    A lot of latam moments but even in those moments, would be necessary being a Karen, even more if it's all about a Resort's service

  • @andrew10022
    @andrew10022 Před 8 měsíci +5

    If this was in America or Canada, she could have filed a Civil Suit snd won pretty easily. Idk if she would get damages, but she could get the hotel to pay enough to set her situation to before she booked the hotel

    • @charlymoon741
      @charlymoon741 Před 8 měsíci +2

      Sadly it was Mexico, and Mexico sucks (yes I am mexican how did you know?)

    • @roaming_data
      @roaming_data Před 8 měsíci

      @@charlymoon741Hermano aunque es cierto que nuestro gobierno es bueno para nada, el pais me caí bien, las personas algunas veces. En el caso de el hotel en Cancun, podía haber dicho que iba poner una queja con el PROFECO, si necesitas tourismo para vivir entonces da servicio bueno o deja que ese mismo gobierno haga lo poco que si hace bien, poner cargas en los que tienen cualquier dinero.

    • @charlymoon741
      @charlymoon741 Před 8 měsíci +1

      ​@@roaming_data amigo pero tú sabes que puedes denunciar a la profeco o a la autoridad correspondiente porque eres local y sabes que puedes hacerlo, Kronii estaba de turista, levantar una denuncia primero implicaría investigar cuál es el procedimiento correcto y después invertir tiempo que se supone que es para disfrutar tus vacaciones procurando que la denuncia salga apropiadamente, incluida la posibilidad de tener que quedarse más tiempo para seguir el proceso, para un turista no es conveniente gastar sus vacaciones peleandose con un hotel y por eso mismo es que se salen con la suya y están como están

    • @roaming_data
      @roaming_data Před 8 měsíci

      @@charlymoon741 No se me ocurrió que no todos van de viaje sabiendo de cosas importantes sobre donde van.
      Me das recuerdo que un amigo Estado Ciudadano se fue a Mexico sin saber que el $ implicaba pesos y estaba pagando en USD.

  • @xXSoulGeoXx
    @xXSoulGeoXx Před 8 měsíci

    I had experiences like that with my family
    Last time, I think we got a complementary free dinner at Disney (alongside one of the Hotel's managers)

  • @justgot2go4now
    @justgot2go4now Před 8 měsíci +1

    This is the kind of thing that will drive Kronii into becoming Jokeronii

  • @Zelorp
    @Zelorp Před 8 měsíci +1

    I don’t think I’d leave them alone until I got my money back. That is literally stuff you’d expect from a $30 truck stop motel.

  • @GraveRoda
    @GraveRoda Před 8 měsíci +1

    I must have grown several grey hairs listening to that story. I would have absolutely lost it if I was in her shoes

  • @lightningsabre
    @lightningsabre Před 8 měsíci +1

    She, in this avatar, made the story and reaction even better. Well the experience sucks but yeah was entertaining to watch.

  • @hate6crew6death6roll
    @hate6crew6death6roll Před 8 měsíci +3

    okay, so it was a 5 star hotel with smelly showers
    get on it, 4chan (We've all seen what ya's can do with a flag on a flagpole and the stars and night sky)

  • @Proswaggonist
    @Proswaggonist Před 8 měsíci +20

    I wouldn’t say it was a Karen moment. She just has a spine and self respect. NTAH. You mean to tell me the warden of time can’t get good customer service?

  • @VandalAudi
    @VandalAudi Před 8 měsíci +5

    That's nowhere being a Karen though.

  • @ceresbane
    @ceresbane Před 8 měsíci +3

    Now this is some real stuff that a place should be cancelled over. Not dumb crap like fictional characters. This is about real people getting taken for a ride due to sheer incompetence and greed.

  • @tori4267
    @tori4267 Před 8 měsíci

    that chocolate gift is like rubbing salt in to the wound.

  • @kazeryu4834
    @kazeryu4834 Před 8 měsíci +3

    People give Karens a lot of well deserved criticism HOWEVER I think people are using the term too much. Holding businesses accountable for their failures shouldn’t be a “Karen” thing

  • @Ken_neThT
    @Ken_neThT Před 8 měsíci +2

    Not a Karen. Bad service that justifies complaining is completely unacceptable

  • @lmko
    @lmko Před 8 měsíci +1

    She really underestimates the power of her review. Done the right way, it can really destroy this hotel.
    She needed someone more experienced in negotiations, because they clearly gave her a shitty deal.

  • @aaunul7336
    @aaunul7336 Před 8 měsíci +1

    Kronii's complain should be her new content.
    After the valley girl on the plane, and now this
    So much fun to hear all of her complain

  • @KEY_RA__
    @KEY_RA__ Před 8 měsíci +1

    i love kronii

  • @gamerboy7962
    @gamerboy7962 Před 8 měsíci +1

    Our Time Warden: Ouro Karen
    She wants to see the manager and order a Subway sandwich

  • @radicalxg8282
    @radicalxg8282 Před 8 měsíci +5

    Hotel nightmare

    • @Argonacht
      @Argonacht Před 8 měsíci

      Wish Ramsay's hotel nightmare still a thing

  • @I_love_bread_and_Hungry_Jacks

    Sounds like Kronii is on the verge of saying "want to hear another joke, Murray?"

  • @InappropriatePolarbear
    @InappropriatePolarbear Před 8 měsíci

    You know it's good chocolate when you find it in the stinky poopoo room.

  • @dakeyress
    @dakeyress Před 8 měsíci

    Those "and then" reminded me of a "but it you let the camera rolling"

  • @sonicXstarhedgehog
    @sonicXstarhedgehog Před 8 měsíci +3

    So Kronii CAN be ticked go the point she just turns into a Karen.

  • @lukedevilux5447
    @lukedevilux5447 Před 8 měsíci +1

    Scary mommy Kroni

  • @RadicalGaming1000
    @RadicalGaming1000 Před 8 měsíci

    Kronii's movement through the entire clip had me dying 😂

  • @_-pf_gd-_
    @_-pf_gd-_ Před 8 měsíci +1

    It's really sad to see kronii having to deal with that while she is vacationing in my country :/

  • @dickteh8457
    @dickteh8457 Před 6 měsíci

    Omg…. Imagine how much of a damage to the hotel’s reputation if they were outed.

  • @OffendedFoxCh
    @OffendedFoxCh Před 8 měsíci

    really nice story kroni. really mood me up after fixing a flooded room at work place phew~...................... wait.......................