Top 10 Tips to Running a Successful Construction Business

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  • čas přidán 13. 07. 2024
  • What are some tips to running a successful construction business? A question I receive daily. I do not think I am as successful as I hope to be, but these top 10 tips I offer in this video are what I try my hardest to follow. I feel like when I am on the top of my game and running a successful construction business, it is because I am following these top 10 tips.
    Please, leave a tip you think I left out, down in the comments. It may help others out, and that is the point. I hope you all are staying safe during these weird and unprecedented times, and I will try to continue putting out some valuable content to those that would like.
    If you enjoyed the content, make sure you hit that thumbs up button and subscribe for future videos. Thanks again and share with a friend thinking of going off on their own, or looking for more help.
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Komentáře • 542

  • @Rspri10104
    @Rspri10104 Před 4 lety +228

    Answering the phone is very important.

    • @pdeon1930
      @pdeon1930 Před 2 lety

      Hello

    • @bigeasyarts8415
      @bigeasyarts8415 Před 2 lety +1

      Yea man. Communication is definitely key.

    • @winstongoodman155
      @winstongoodman155 Před 2 lety

      &

    • @KhurramQureshiVideos
      @KhurramQureshiVideos Před 2 lety

      I want to hug you for saying truth. Answer the phone, simple.
      Thank for saying this. 😊

    • @bishavNR
      @bishavNR Před 4 měsíci

      Hi All,
      I'm planning to develop a customer relationship management (CRM) app targeted towards busy on the go professionals. This app would be designed to help people who are always on the go and have to manage their customer relationships effectively.
      I'd love to get some feedback on:
      Main pain points: What are the biggest challenges that busy professionals face when it comes to customer relationship management?
      Use cases: What are the most common situations where a CRM app would be helpful for this target audience?
      This feedback will be crucial in shaping the development of the app.
      Thanks,
      Bishav N R

  • @thebaldchef14
    @thebaldchef14 Před 4 lety +194

    I own a construction company in Virginia for 45 years this is this guy one you should take note on.Great vidio

    • @RRBuildings
      @RRBuildings  Před 4 lety +10

      Thanks bald chef!!

    • @najeemullahkhan2199
      @najeemullahkhan2199 Před 3 lety +1

      Hi.can I ask a question from you?

    • @Dougie_trades
      @Dougie_trades Před 3 lety

      The bald chief where at in VA?

    • @salscapital
      @salscapital Před 3 lety +1

      Wow, 45 years! You also must have great experiences to share in your line of business. Btw, if you ever need additional capital for your business don't hesitate to let me know. I operate a business financing firm that has a variety of funding options everything from Startup funding, working capital, lines of credit or even equipment finance. We can do consumer financing up to $50,000 as well.

    • @rickquintero8577
      @rickquintero8577 Před 2 lety

      I agree wholeheartedly.
      I visit Williamsburg every year, love the area! Sold my Security and Fire alarm company 5 years ago, but started again because of the heavy demand. Never had a coach, but now I‘m definitely looking for a coach at 62.

  • @user-xd1zk7ul8z
    @user-xd1zk7ul8z Před rokem +373

    From the start, Ryan was very helpful and is continuing to be helpful about his czcams.com/users/postUgkxGqOCINHE0Z0E5gxzSdNi9NWGugRY5Hm2 Plans . Also, they have answered all the questions I have asked & I got outstanding support from his My Shed Plans full package.

  • @diogojuram4895
    @diogojuram4895 Před 8 měsíci +5

    Wow, English is not my native language, I've been in the United States for just over a year and I understood 100% of what he said...I'm proud of myself😊

  • @williamleonard2242
    @williamleonard2242 Před rokem +119

    Most times it amazes me greatly the way I move from an average lifestyle to earning over 63k per month, utter shock is the word. have understood a lot in the past few years to doubt that opportunities abound in the financial markets, The only thing is to know where to focus.

    • @williamleonard2242
      @williamleonard2242 Před rokem

      @RONATO Johnson Anyways not actually, what I know about trading almost borders on zilch lol. I make huge profits on my investment since I started trading with Mrs Debbie Ramirez, her trading strategies are top notch coupled with the little commission she charges on her trade.

    • @ebonicalbert5711
      @ebonicalbert5711 Před rokem

      @@williamleonard2242 Pardon please, are you giving her your money or your coin?

    • @williamleonard2242
      @williamleonard2242 Před rokem

      @@ebonicalbert5711 My coin stays right in my trading account, my account just mirrors her trades in real-time that's the idea behind copy trading.

    • @johnnycharles4163
      @johnnycharles4163 Před rokem

      Technically crypto has already taken a high rate in the financial markets,

    • @robertsonleo4155
      @robertsonleo4155 Před rokem

      @@williamleonard2242 What a coincidence you invested with Mrs Debbie Ramirez also? My bi-weekly trading Return is $28,600.

  • @anaisabelmayor5769
    @anaisabelmayor5769 Před 2 lety +10

    When I first started we messed up a bid and on top of that a worker broke a panel...to sum it up I ended up putting money out of pocket I told the costumer about it and it was entirely my fault so their invoice wouldn't change ...they gave us a tip and referred us to our biggest client ever we still keep business with both of those clients

  • @abelk918
    @abelk918 Před 3 lety +37

    I'm looking to take over my dad's business and grow it to the next level. I appreciate your words here.

  • @rainerl-h259
    @rainerl-h259 Před 4 lety +76

    my number one: There is no second chance for the first impression.

    • @toninica
      @toninica Před 3 lety +2

      When you make a mistake in front of the client, there is no way back.

    • @LuisArmendariz-ry7sn
      @LuisArmendariz-ry7sn Před rokem

      Any first impression tips

  • @liebesterngelb
    @liebesterngelb Před 4 lety +8

    I grew up in an orphanage and one of the most important thing I have learned is to share with your childhood friends and I do always count with them in every proyect I start. Keep them working and helping their family. Blessings from Honduras.

  • @steveadkisson2921
    @steveadkisson2921 Před 4 lety +47

    Amen to the phone call, I have awarded jobs based on that alone.

  • @rubenmar9596
    @rubenmar9596 Před 2 lety +54

    Great advise, been in the trades since I was a kid with my father, then went to work for various companies. About 10 years ago I went on my own and been going strong since 👍

  • @erikjoven2388
    @erikjoven2388 Před 4 lety +55

    First?!! Spoken like a true man and a good person - this is sage advice for anyone doing anything. Love what your channel and business is all about.

    • @brokenhill8590
      @brokenhill8590 Před 4 lety +2

      Great honest advice ... honesty go a long way. Great channel, love the content.

  • @daryldavirro4237
    @daryldavirro4237 Před 4 lety +12

    Love it Kyle. Amazing how simple your rules are and how few follow them. 99% of my work is word of mouth. I live and breathe your rules. Always pays off. Thank you for what you do for your employees and our community of builders.

  • @12ozbuds
    @12ozbuds Před 4 lety +21

    Damn young man, you made me what to come out of retirement and start a new business. Well done.

  • @riverrat1149
    @riverrat1149 Před 4 lety +20

    Be honest and straight up.Everybody makes mistakes, own it. Peace

  • @NickFortier
    @NickFortier Před 3 lety +9

    My favorite Chip Foose quote, which apparently was his dad's, "it's what you learn after you know it all that counts"

  • @zitobin1
    @zitobin1 Před 3 lety +1

    Love your videos Kyle. Great to see someone who runs a successful business that they love while being humble and thoughtful in sharing such valuable information.

  • @jd000000001
    @jd000000001 Před 4 lety +8

    Spot on Kyle, your advice applies to every business!

  • @keishaaa6317
    @keishaaa6317 Před 3 lety +2

    Thank you for posting this video. I'm a 3 yr reinforcing ironworker wanting to start a small rebar company. Your ideas and values match my own and I really appreciate laying out a clear premise of what to expect when starting up a company. I will definitely be coming back to your channel for future answers :D thank you!

  • @triarc3740
    @triarc3740 Před 3 lety +3

    By far, this is the foundation of success in this industry. I definitely can see your motivation, direction and drive, with great work ethics.

  • @6988kid
    @6988kid Před 4 lety +36

    This doesn't just apply to the construction business but it applies to customer service in general. Well done Sir.

  • @craigslaunwhite579
    @craigslaunwhite579 Před 3 lety +6

    Took me two tries to watch this. Costumer called so you know, I had to answer

  • @richardbowles7690
    @richardbowles7690 Před 4 lety +3

    The phone responsiveness and many other pointers help establish your brand. Volume extends your brand. Being responsive, fair, present and available in community is cornerstone of growing business. Great video, Kyle.

  • @karlsmith8872
    @karlsmith8872 Před 4 lety +6

    The best supervisor loves his employees. He teaches to competency then to excellence, and then lets his people make him look good so they can get the credit.

    • @christopherbeddoe406
      @christopherbeddoe406 Před 3 lety +1

      Exactly, the best leaders lead by example.
      My best supervisor was a guy that would never ask you to do something he wouldn't do himself. He was the first guy on site and the last to leave. He worked harder than anyone else but made sure we were organized and had what we needed to get the job done at all times. Everything ran like a well oiled machine.

  • @kmonk7853
    @kmonk7853 Před 3 lety +6

    #11 Clean up! Seriously, I have repeat customers based on that alone.

  • @andrewhood7332
    @andrewhood7332 Před 4 lety +7

    Thank you for this. I’m doing them all so I know I’m on the right path!!

  • @Rubberneck83
    @Rubberneck83 Před 2 lety +2

    A lot of great advice here. Thanks brother

  • @ManyFishGames
    @ManyFishGames Před 4 lety +7

    I wish more contractors in my area had this approach to business. Keep up the good work Kyle - signed fellow hands on CS major.

  • @blairbuilt459
    @blairbuilt459 Před 2 lety

    Thanks Kyle for yet another excellent video full of quality real world information.
    I appreciate that you take time to pass on your experiences to help others.
    Absolutely admire your work!

  • @lcmlcm2460
    @lcmlcm2460 Před 2 lety +2

    I’ve been in the trades for 20 years now and now owning my own business for the past 7 years. I laughed when he said get quotes back in a timely fashion. I understand that one, getting home late working weekends. It’s tough sometimes. THANKS

  • @southernsawdust3818
    @southernsawdust3818 Před 3 lety +2

    Thanks for the great advice, Kyle! I’m a veteran DIYer wanting to make the jump to full time! Very informative and motivational!

  • @jedadiahsmith6003
    @jedadiahsmith6003 Před 2 lety +1

    I completely agree with you!! On all parts. I am now overwhelmed with work. No social media. No website, all word of mouth. And actually having a tough time keeping up with it all. Careful what you wish for!!

  • @emersonfieldsweddingvenue5884

    Great advice! The one thing I always have kept in mind on a job is that my name is on the project. A few extra minutes can make all the difference.

  • @aaaaaaaaaa697
    @aaaaaaaaaa697 Před 4 lety +2

    Love your stuff brother. Thanks for the great advice

  • @SkilsawDoctor
    @SkilsawDoctor Před 4 lety +1

    Some great advice here. Greatly appreciated! Thanks.

  • @jerrydumas2384
    @jerrydumas2384 Před 4 lety +1

    Profound wisdom, for everyone to live by all the time. I appreciate your get out there and give it your best and don't be afraid to ask yourself, was that my best? Keep the great videos coming. I'll keep watching.

  • @Ty1on3twelve
    @Ty1on3twelve Před 3 lety +2

    In caps.... i LOVE THESE TIPS. YOU'RE AWESOME KYLE. I DON'T KNOW YOU BUT I HAVE A LOT OF RESPECT FOR YOU.

  • @kirkdunn1379
    @kirkdunn1379 Před 6 měsíci

    all good tips, answering and calling people back is a huge one!

  • @MarshallMashonganyika
    @MarshallMashonganyika Před 3 měsíci

    Thank you brother ,you brighten my way with great tips in construction business . l really appreciate 🙏

  • @heinrichwoelke8680
    @heinrichwoelke8680 Před 2 lety

    Very well spoken, I've ran my own business for almost 10 year, and have learn advertising means nothing when your not loyal to customers, over the 10 years I've done very little advertising and stopped a long time ago but seem to stay very busy, i really enjoy your vidoes and tips, keep it up man,very well spoken in this video, I found my self a lot of motivation to move forward from watching your videos

  • @TEXAS.N8V
    @TEXAS.N8V Před 3 lety

    Great tips!! Thank you! I’ve been doing most of these so far but I’m always learning more! I like staying small and I wanted this from the beginning.

  • @groundupcontracting7350
    @groundupcontracting7350 Před 2 lety +1

    This is a great video! Understanding how contracts work is a key one when trying to step up your game in construction (I would say this as it’s what I do but I genuinely believe it is important).

  • @amandakoolkatmartinez4418

    Great video. Nice and Simple for new small business starting and being successful at whatever they choose to do . 🙏

  • @abdcontractingltd
    @abdcontractingltd Před 4 lety +42

    And another tip for anyone starting out, get a good accountant!

    • @WackadoodleMalarkey
      @WackadoodleMalarkey Před 3 lety +2

      Listen to them with both ears and eyes fully engaged and mouth in park on level ground.

    • @christopherbeddoe406
      @christopherbeddoe406 Před 3 lety

      First person I talked to when I started looking into building spec houses was my accountant.
      Great advice to minimize my tax liability which helped me optimize my business model.
      I would have wasted HUGE amounts of money on the tax man without his feedback/advice.

  • @victoralvarado8652
    @victoralvarado8652 Před 2 lety +1

    I decide to start my own business two years ago making a carports iron fences and metal buildings, and this video help me a lot thanks for the info🙏🏼

  • @robertschram5391
    @robertschram5391 Před 2 lety +2

    Under promise and over deliver. I agree a bid should never change unless customer adds or changes scope of work. Great advice and love your work.

  • @rawlsawh2804
    @rawlsawh2804 Před 4 lety +21

    In my experience a simple walk through prior to bidding helps identify any small details that aren't listed in the scope that need to be accounted for. I know it's not always possible but whenever you can I'd highly recommend it.
    Great video tho Kyle. I appreciate your wisdom. Cheers.

  • @vadimd734
    @vadimd734 Před měsícem

    110% agreed! In practice all these tips are based and great!

  • @harleyroberts8660
    @harleyroberts8660 Před 4 lety +5

    I love what you had to say about your help, always said to myself if and when I ever start a business everything you just said is the way I would approach it, I can see why you are successful

  • @jamesdavis5329
    @jamesdavis5329 Před 4 lety +1

    You just set the bar! Well put!👍🏾 keep up the good work as well!😁

  • @NicholasRachuna
    @NicholasRachuna Před 2 lety

    That is some great, common sense, advice. Its always good to hear the fundamentals like this. Well done.

  • @OurRoundaboutLife
    @OurRoundaboutLife Před 4 lety

    We are impressed with each and every video you put out. You do such a fantastic job of being honest and humble and we appreciate you sharing the knowledge you have gained through your experiences. There's not many people int he world willing to mentor others anymore because they are afraid someone else will take their market share or business from them. We truly believe that by sharing your "flame" it brings more light into the world and makes it a better place. Just like lighting someone else's candle from yours. It doesn't diminish your light it only brings more light to the world. Can't wait to watch more of your videos. Keep up the good work.

  • @thesplinteredfinger
    @thesplinteredfinger Před 3 lety

    Kyle, I’ve been subscribed and following your channel since you built Jimmy Diresta’s shop. Always enjoy your work and thanks for the great tips!

  • @jessewise2378
    @jessewise2378 Před 2 lety

    Honesty is key!!! Do what you say you will do and charge only what you quote!!! Respect bro

  • @pablomorales7972
    @pablomorales7972 Před 3 lety

    Thank you for your advice!!! I hope to implement those ideas and make my business to grow!!!

  • @nathanhauser1910
    @nathanhauser1910 Před rokem

    Your content inspires the hell out of me, thank you.

  • @franklyle2798
    @franklyle2798 Před 4 lety +2

    AMEN...especially about the "don't change your quote" one. I am in architecture, and have been for 28 years. I've been a project manager for about 15 years...and the "we need a change order because we didn't price this, that or the other" is the one statement that will make me throw a contractor directly under the bus every single time. If I find the item in question on the drawings...then the contractor should eat it. Or at least the labor to install the item.
    Now...if the owner changes his mind, of course they have to be willing to pay for the change.
    Great job...love watching your videos...very informative.

  • @Thurgoody1981
    @Thurgoody1981 Před měsícem

    I agree so much with this. Especially holding to your quote. With prices changing so rapidly in 2022 a lot of people were just charging what they wanted and I felt so much more obligated to hold to my bids even if it meant we made a little less. Looking back now I think we gained a lot of good referrals because of it. We’ve never been the cheapest but I believe we’ve earned our clients through trust and performance.

  • @michaelbouchot4403
    @michaelbouchot4403 Před 3 lety

    hey man great tips, very helpful. Much appreciated.

  • @joelenner1708
    @joelenner1708 Před 3 lety

    I agree with everything you’ve said, great info!

  • @ianmacleod9552
    @ianmacleod9552 Před 3 lety +1

    What an excellent informative video .
    Just discovered your channel and look forward to catching your various projects etc
    Regards from Scotland

  • @marcopolo6912
    @marcopolo6912 Před rokem +1

    Cheers for Best advice mate👏

  • @pedropereira8924
    @pedropereira8924 Před rokem

    Thank you very much for sharing!!!

  • @peterestopier9372
    @peterestopier9372 Před 3 lety +1

    Thanks really thank you so much for those tips I see yours videos. You did great job god bless you

  • @afghanj1381
    @afghanj1381 Před 3 lety +1

    Recently had to readjust a quote that I had already given due to the surge in material prices over the past few months. I hated to have to do it but I did so before starting work and gave my client a chance to decide whether or not he wanted to move forward... he did and completely understood. Though I do agree with you 100% about honoring prices given

  • @tteariki330
    @tteariki330 Před 2 lety

    thnx bro for the contents, info and the many tools that can be applied, in building or expanding a successful business.

  • @jalalabdulkarim9560
    @jalalabdulkarim9560 Před rokem

    Thanks for sharing this out

  • @carlozposada3935
    @carlozposada3935 Před 2 lety

    Your the best!! I just started my small business of construction and I learned alot from this video👍

  • @calebkoehn3126
    @calebkoehn3126 Před 4 lety +1

    Another great video Kyle👍

  • @simonsalazar5434
    @simonsalazar5434 Před 2 lety

    all of them Usefull. Thank you 👏🏻👏🏻👏🏻

  • @joeradtke926
    @joeradtke926 Před 4 lety +1

    Always like you content. Good job.

  • @ntokozobhengu8410
    @ntokozobhengu8410 Před 2 lety

    I’m super young in the trade but relate alot to what you just said… I will most definitely take alot of your advice and you’ve just gave me a big boost in my attitude towards working… thanks alot🤙🏾 great upload

  • @mrwaynevideos3663
    @mrwaynevideos3663 Před 2 lety

    Great advice Thankyou 🙏💯

  • @otaku103
    @otaku103 Před 4 lety +1

    Thanks for sharing your experience. I'm from Guayaquil. I'm an motorcycle mechanic and I like to watch your videos.

  • @adamall6259
    @adamall6259 Před 2 lety

    Thanks mate 👏🏼🙏🏼👍... good luck as well

  • @loukkraaij682
    @loukkraaij682 Před 4 lety +1

    Hi Kyle. I've been following you on CZcams for a while. You put up great buildings, and I find your way of doing business very respectful to the customers and your employees. If I lived in your area, I certainly gave an assignment. I look forward to the following videos. Greetings from the Netherlands. Louis Kraaij

  • @constructionmpa
    @constructionmpa Před 2 lety

    You nailed it! Great video.

  • @tedsheldon11
    @tedsheldon11 Před 4 lety +16

    MONEY!!!! Have been selling to contractors over 20 years and the guys that do this, are still in business and successful. Kyle. #11. Find a Mentor

    • @duncanvlaar8017
      @duncanvlaar8017 Před 4 lety +6

      He asks for premium, he gets paid a PREMIUM... he makes enough to pay his company, Greg and his little brother and himself to sustain the life he has with his wife and kids... why need more money?? He even owns a house that he rents to Greg! That all amounts to me that he is a GOOD man, not blinded by the big "money"... take a lesson from that...

  • @FW67549
    @FW67549 Před 10 měsíci

    Thank you RR!

  • @whitelightning4952
    @whitelightning4952 Před 2 lety +13

    After being a contractor for 44 years I was curious to see what somebody else would say about being in business. I have to honestly say you nailed every aspect of what I’ve been doing and how I’ve stayed successful for so long.
    The definitely not the easiest business to be in but very rewarding if you do it the right way thank you.

    • @SkepticalEye
      @SkepticalEye Před 2 lety

      Thank you for your service Sir. You have built so many wonderful things for people I’m sure, and have made Earth a better place for everyone to live.

    • @SkepticalEye
      @SkepticalEye Před 2 lety

      I have been in the trade for 16years, and I learn so much everyday. It is a tough job to manage for sure. I would be grateful to learn how to best manage the crew and keep everyone on point so that I can get my years of experience on the wall 🔨

  • @danj7290
    @danj7290 Před 4 lety +1

    Good stuff! I like these short videos where you're sitting down and talking to us as if we were there asking you business questions

  • @awd3264
    @awd3264 Před 4 lety +1

    Amazing how many of your tips apply to life in general with maybe tip #8 leading the pack.

  • @20GLZ
    @20GLZ Před 3 lety

    Thank you so much sir I kinda have to motion of it because common sense but this will help my brother and I as well as my family.

  • @SkepticalEye
    @SkepticalEye Před 2 lety

    Thank you for this great video ! Wow, It would be great to work with you for a week. Your tips were on point, relative, and i learned a lot from this . I really hope you continue to find success brother ! 💪

  • @dennisrisk6063
    @dennisrisk6063 Před 4 lety +2

    Yes, return Phone calls. #1 I wasn't going to watch this video Kyle but glad I did. I have been retired 20 years now and if more people had your attitude and skill sets construction would be a great trade to be in and work would be plentiful. I am in need of another building addition, have been for some time. But I'm still angry with the quality of my last one I had done in the 90's. I really enjoy your videos, keep up the excellent work.

  • @jasonward759
    @jasonward759 Před 2 lety +1

    I appreciate your information my brother

  • @dillonkimberlin5626
    @dillonkimberlin5626 Před 3 lety

    I don’t like the bid low to land the job, beyond that advice is gold! I appreciate the video, well put together, thank you.

  • @user-ku1oq4fo7o
    @user-ku1oq4fo7o Před 9 měsíci

    Sounds like solid advice, appreciated the video

  • @pepe_gomez
    @pepe_gomez Před 3 lety

    Great video!! 100% agree

  • @SprinterDood
    @SprinterDood Před rokem

    Great video Kyle!

  • @ericpacheco4823
    @ericpacheco4823 Před 2 lety +1

    I loved all of these! Especially 4-5-6

  • @ConcreteBVI
    @ConcreteBVI Před 4 lety

    Great video 👌🏼 lol @ that 🐄 and the rain 🌧 at the end.

  • @offroaderdays
    @offroaderdays Před 4 lety +2

    I will have to agree with you 100% on the quote. I had a very long driveway built and almost at the end he said he messed up on the price and needed more money. I told him he is going to do the job for what he quoted and apparently he did cause even before he finished the job the driveway was falling apart. I really got burned there, but learned a valuable lesson.

  • @makemoneynow5061
    @makemoneynow5061 Před 3 lety

    great ideas! thanks for sharing your knowledge in business!

  • @HausBauConstruction
    @HausBauConstruction Před 4 lety

    Well said Kyle, thanks for that

  • @jvillalaz44
    @jvillalaz44 Před 3 lety

    Good advice. Thanks for making this video.

  • @dare369
    @dare369 Před 3 lety

    Good video man. I like the business end of what you do. Your work is high quality man. Has helped me a lot on my wood shed i built and in prep for the house im getting rdy to build

  • @pascalrhins3770
    @pascalrhins3770 Před 4 lety

    You're right from start to finish... I live in France, and everything you say is true here too !! I guess any customer anywhere is the same, so the right way of driving a business is the same.... Your words are more than adequate to describe this !!!😉

  • @cmacuf
    @cmacuf Před rokem

    This is life advice that applies to any business. Well done sir.

  • @hhanger1
    @hhanger1 Před 4 lety +3

    I started my own insurance business in 2003 and many of the same principles apply in my business as well... ie., showing up, return calls, add value, etc. All things being equal and all things not being equal, people will want to do business with someone they like, know and trust. Price is not the first consideration. The vast majority of my business is referrals at this point which certainly makes it easier to be successful. Great work and stay true to yourself.

    • @victorramirez7343
      @victorramirez7343 Před 2 lety +1

      Yes agree with your comment 1000% couldn’t have said it better great work ethic , dedication can take anyone a long way plus it speaks volumes about how you conduct business and word of mouth travels , anyway best of wishes on your insurance company also happy New Years 🥳