The CEX Scam
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- čas přidán 20. 03. 2018
- I'm amazed how I have to make a video about this...
and of-course I've been affected by this (like most other people).
Pomelo Pictures: • CEX illegally printing...
TheGebs24: • FAKE Nintendo 3DS and ...
Top Hat Gaming Man
: • The CEX Game Store Sca...
#CEXScam #GameCollector #CEX #Creator #RetroGaming #Scam - Hry
I work at CeX and we literally are told to make all customers aware that it’s a reproduction cover so it whoever served you it’s their fault. The disc itself is real it’s just the print that is reproduced
Shannon Eagle and here's the problem if your selling a game with the repro cover at full price its illegal that is the reason why CEX got shut down in the U.S.
@@thestardustgamer296 wait... Cex got shut down because they violated laws? Do tell...
@@prankster101 Yes the United States has strict copyright laws and on many occasions the us chain had been caught selling stolen goods
@@thestardustgamer296 interesting... I always thought that they shut down because of the supposed death of retail.
I know that the company is somewhat scummy now, but I didn't think that it was purposefully breaking laws in order to make a fast buck.
Although their prices for recent games (along with hardware) are an absolute rip-off.
@@prankster101 it was and they were warned by the police to stop and they kept going
Funny , this dude is exactly the type of dude id expect to see working in cex.
Nah he looks like he’s showered in the last 72 hours
KEEP IN MIND…..he feels “scammed” and “betrayed” all because of a reproduction cover. Not to mention, why would you go to a second hand shop and expect “ a premium feel” 🤦🏾♂️
I guess because of the high price? I dunno, haven't used them in years.
They don't produce the games anymore? You don't have a choice
Thanks for saving me watching the video, thought it was going to be something jucie
I love the CeX in Ireland. They offer fair prices for games and great for buying wii games and used games for my ps4. If you want to save money on games it's a great place
Gggg g. Que me recomiendas para la defunción herectil
The guy wants a “premium feel” but he bought a GameCube game from a second hand shop 🤦♂️🤦♂️
Well said 👍
Well I can’t agree , here it’s different we don’t have scams even tho some of consoles are bought by other people they didn’t even use em
Trua
I mean you can't really buy games new that are over 1 generation old not without paying extortionate prices.......
i couldnt of put it better 😂
Every CEX I have been in stinks of B.O.
B.O, Amber Leaf and piss
jimmy fandago this is so true
did you ever consider that YOU were the source of the B.O .
for real ! lol
1st time, I went in, thats what I could smell. it was busy and quite a few ppl looking around as if to say "Can anyone else smell B.O??" I just thought it was a one off...
2nd time, about 6months later (same store)"B.O CENTRAL" I shit you not... I was walking over to the section I was gonna look at .. And it just got stronger .. I said " It Fucking stinks man !!" just loud enuff so ppl around me knew the score and didnt think it was me ..
That is not a one person smell thats .. All the staff's coats and shit in the back, next to the vents and it blows through out the store all day long.. or they do it on purpose to get you in and out quickly??
Has anyone brought online? if so, does the items or packaging have a B.O smell to them?
its probably from the dope fiends and burglars that are selling their dodgy merchandise in the store, obviously they are too busy smoking dope and robbing to have a bath, the smelly feckers
I've bought, played and traded back loads of games with CEX that I couldn't have done without them. For someone with a low budget they're fantastic. Don't let this guy put you off them.
Tried to scam me by selling me a used quest 64 gig quest 2 290 when the normal price is 299
@@issyaboi9000 please look into the definition of the word "scammed"
@@swanballs2237 what? Why would I need to? Your saying ten pounds less for a used is a good price is it?
And it's the low storage version occulus don't sell anymore
So yes it is a scam
@@issyaboi9000 not really a scam if where you pay them and you dont get anything out of it, or what intended
@@syntaxval no it really isn't you need to educate yourself more
The game isn't fake.. it's a printed cover because the original would have been damaged.
Or it is a sticker
It's not fair that they can sell 'cover reprints' but you can't trade in 'cover reprints'
It shouldn't be allowed
@@quinnobrien8495 they have it on the cover now if it is reprinted it will have 'cover reprinted' in the corner
I thought he says the game is fake, just a burnt disc?
@@cardboardcrazydownunderc2367 no just a fake case and artwork
OMG they printed a cover! FBI OPEN UP!
He's overreacting
Init
@@Kalloiy he's really not. It's already been shown that not only.are they reprinting covers. But now they inflating prices if unboxed games by putting them in fake reprinted boxes. So a game that was £5 loose is now £20 with a fake cover. That's a huge scam.
We have him. It passed one year but we have him.
Dude and it isnt fake. CeX restore damaged games! But funny bro
It really doesn't matter
Its just a cex box the disc is real
Imagine walking all the way back to Cex just to ask for a full refund because the cover isn’t old
You sound like a moron that'll pay full market price for a game with a fake cover.
Wouldn't you inspect the game 100% before purchase?
Sam Orchard I do that in Charity shops, check the discs if they’re scratched or anything
Krimzon Waters Charity shops used to do such great games for so cheap
Not fake anyways.
Every game store I've ever been to take the discs out of the cases when they put them on the display and only put them back in after you've already paid for the games. This was already standard practice when I was a kid in the early 2000's. I mean, I understand why they do it, but it doesn't exactly inspire customer trust. Charity shops tend to leave the discs in the cases, but it's obviously harder to find the game you want if you're looking for a specific game and they don't test the games before accepting them like game stores do.
@@MajimaEnterprises not bought from them in a while but I always ask to see the disk before I pay. Think I'm fortunate because the staff in my local shop were helpful and never said no.
07:35 struggling to open case 😂😂
Mike Bell so
He's more weak than my crippled grandma
As a CeX staff I just wanna say that we reprint covers when we buy in a game with a destroyed cover. Would u rather have a cover that looks good, but has a CeX logo on back, or the original, destroyed cover. A good looking cover brings more sales
Ever thought about....not accepting it in that condition?
If the disc is fine then there is no need not to trun the person away
@@VadersFist95 thats... less profit
That's fine to do re printed covers but Cex should sell the game for cheaper than an authentic one. And it should state on it that it is reprinted
@@AwakeByDesignFAN69 I wanna state that out of all the stores I’ve visited, if they’ve reprinted the cover, they’ve either put disclaimer on inside (as to not disrupt the cover art) or a yellow triangle in the corner stating it’s a reprint. In regards to the cost of the game, I can’t comment on that as I wouldn’t know why they don’t do that
Just want to clear something up as I've worked for the company...
So a few things I've seen in the comments are a bit buggy.
1: Firstly, yes the covers are reprints as a lot of cases get lost in store, the games are 100% real but we print out media covers and put them in boxes so that we can sell the disc. For a serious collector I understand how that is a pain but I'd recommend fully checking over any product you are to buy before doing so. Without media covers a lot of our stock would be unsellable as boxes get lost incredibly easily (and are, surprisingly, stolen very often even though they're all empty).
2: Scratched/broken discs and DVDs happen a lot, yes. Often new starters don't know what to look for when it comes to what's okay to buy in and what isn't or something is accidentally missed whilst being bought in. That's why we offer a 2 year warrantee so that if you do happen to purchase a broken disc, we clean it for you, replace it or you can have a refund to store credit (which is our policy - 2 day return for voucher as second hand trading laws are very different to first hand).
3: Yes, fakes do come up, again when someone isn't sure on what they're looking for (lack of training, new starter etc) but if a fake is found we will offer a full cash/card refund if a genuine copy isn't available to exchange with as it's our error and we legally shouldn't be selling anything fake.
4: I see a lot of people saying to go to Game instead - I have also worked for Game in the past and though theirs are more official than CeX's, if a box is unavailable to match a disc they will make up a box using media covers. CeX print their media covers themselves - it's cheaper and more efficient for us (hence why the logo is on the back and why I suggest you check in the future - we sometimes receive official overstock media covers but it's a rare occurrence) whereas Game are sent in their official media covers in weekly packages (very rarely their own logo is on the back if it's had to be self printed - depending on the store and budget they also print their own media covers so don't think of Game as a 100% safe zone).
And finally, 5: Yes, CeX will charge £15 on something you'll barely get £10 for to make a profit. Believe it or not, not a lot of money actually comes into the stores when it comes to buys. Unfortunately the products need to be retailed at a much higher price than what we buy them for otherwise the store won't manage. We tend to go about 20-50% depending on the value of the item (a rough estimate regarding the price differences between items I've bought in which I've then printed labels for and put out for sale). It's also probably worthy mentioning that all Corporate CeX stores receive their prices from a pricing team within the company who look into items and calculate how much each item buys/sells for. Unfortunately we don't decide the prices in store, that is all overrun by a completely different sector of the company.
At the end of the day CeX is a business and a businesses goal is to make money. If you don't wish to shop there then fair enough although it's wise to be clear on how the company actually functions and things to look out for before dissing them completely.
Quick edit, not every box has a media cover insert - only those in which the original box has been misplaced.
Pixie Riot selling a game with a repro cover at full price is illegal both in the U.K. & the U.S. you dumbfuck that's the reason why CEX no longer exists in the U.S.
@@thestardustgamer296 you're a dumb fuck bud.. go read the retail law and also 2nd hand retail law. Embargos are in place for normal retailers. CEX is exempt. *Sigh*...
"I know my rights" - actually.. you dont..
agree
well said
The game isnt fake, The cover is just a reprint, Why you having a fit over this pmsl
Because its makes it useless as a collectors item. Meaning in future his games collectiom will be useless.
Irs like if someone had the first ever edition of Spider-Man comic and it had a reprinted or fake cover,
It would be worth nothin today.
@@jdrmurphy4141 True but why make a video about it its pointless go cry on another platform
ZoFlow TV don’t watch the video then 😂
Because it's a scam explanation video. He's warning others.
Whoever likes this video is a virgin
The cex that I go to it says on the front of the cover it says in bold letters: REPRODUCTION COVER... or something like that
"a company that has betrayed me" 😂😂😂
Its because people steal their empty cases so CEX are left with just the disc. In order for them to sell the game they have to reprint the front cover and sell it in the case. To be fair the don't say this on the front but inside to cover there is a CEX red stamp to say this is a reproduction sleeve from CEX. If you had checked this when you got it then you could of taken it to any CEX store and got a refund. If you are not happy track one down in a CEX and swap the cases lol then you will have an original just a thought
The reason doesn't matter. They're still willing selling fake cases and not informing the consumer. While also selling them at the boxed price. Which is usually way more than a loose disk.
Strange that a collector wouldn't have an eye for detail, especially when dropping 50 bones on a game for their collection 🤔
Ow shit 😮
I have a quick question i have never been to a cex and i just moved to the uk when you walk in do you go up to the counter and ask the people if they have a specific item for example a wii will they look at the system and check if they have one or do you have to look at stuff on the shelves if you can respond to my coment as soon as posible i would love to know how the shop works
It always stinks of sweat in CEX
Liam Geary I just shop at game or buy everything on the ps store
Bailey Pate GAME is a much bigger rip off then CeX will ever be though 😂🤣
The GamingDragon haha
Liam Geary nope I went to sell some games at CEX and learned they’d give me £40 I went to GAME and they gave me £90
The GamingDragon wow
Moral of the story , know your consumer rights and don't chat pure shit on CZcams
T-Slicz Productions true. Does it even matter that there is a CEX logo on the back? That’s ridiculous. The game is NOT fake. The case is. If you want it premium case, don’t go to CEX. It’s for second hand games. The case doesn’t matter. Your making a mountain out of a mole hill (or just a piece of gravel)
Completely disagree CeX are amazing I’ve made many purchases with them and every product is amazing
Ikr I bought a beautiful imac from them for £110 it works like a charm I MEAN £110 ITS SO CHEAP
I bought a graphics card and it works no problem, I saved about £70 buying from there
Wether you disagree or not. The fact is that's a scam. They're reprinting covers while selling them at normal, undamaged prices.
I’ve been scammed loads I bought a Wii classic controller pro and instead I got a Wii classic controller, I was told it wouldn’t happen again and then it happened again, also I ordered something and it never got delivered
Aizakku Analysis Hi there, I work at CeX. From what I’ve learned within the company, they tend to price things based on supply and demand. The reason why some games are so expensive (especially old gen games) is mainly because that’s the price they go for.
As a dedicated employee of CeX myself I find this offending we have certain procedures that we have to follow when it comes to damaged stock. We take in dvds, blurays and games on a daily basis that have cracked cases which in some cases results in damage to the sleeves. When faced with this issue we send said price of software to our media centre where they reprint the cover with our logo on the inside. We are completely within our rights and in all cases have received permission to reprint these sleeves. If for arguments sake we made an exact copy of the sleeve whereby you could see no difference we could be liable to copyright infringement. Also you should notice when it comes to retro software like this there are three grades... Mint, Boxed and unboxed if the game is mint it must come with all original inserts i.e. instruction manuals, maps etc. And the case itself must be in immaculate condition with no wear and tear of any kind boxed just needs to be working and in its box and unboxed well that's pretty self explanatory. Be sure to check which of the three grades you are buying before you complain about the condition. Also if you buy online and an item is unwanted and has no manufacturing issues you have 14 days to return it to your local store. If you buy from in store you have 48 hours to return an unwanted item both of these time periods give you plenty of time to inspect your item and return it if unhappy so if you were that bothered you would have done so this to me just seems like an excuse to moan and make us seem like the villains when you could in fact be using this time to work with us to achieve maximum customer satisfaction. But all of this is covered in the terms and conditions so if you can't be bothered to read them which obviously you haven't then please stop wining and keep it to yourself don't expect others to help you if you're not willing to help yourself!
It’s not a scam when it’s public knowledge how cex trade and sell. It’s your fault you chose to buy from them. Stop complaining. Cex isn’t braking any laws. Just don’t deal with them simple
Hahah it’s a case you melt
Cant get it new if its out of print you donut
sl1ck mate when you pay 60 quid for a second hand game it’s considered premium! Also you say rather than a second hand store... yeah new game cube games are readily available you tit. He paid premium and shouldn’t have got a snide case
@sl1ck retro can only ever be second hand u numpty they cheat by making a case they should sell it cart only an at a cart price not complete in box when the cover is fake
I have to agree with sl1ck. If he’s a serious game collector, he wouldn’t be going to CEX, he would be going to a collectors fair or specialist outlet that deals with games.
CEX and other stores have a terms and conditions of sale available to read in the store. It states that some case art are reproductions. The ones that have a repro cover have the logo printed on the inside of it. It is the buyers responsibility to look for that massive clue as to whether it’s a genuine insert or not.
As for the price, if the going rate for a mint condition original is, say £60 and the local chain second hand store is selling them at £60, then it seems common sense that it’s probably over priced and therefore careful attention should be paid to the item before parting with the cash. This guy clearly shows that the case has the CEX logo inside. A serious collector would have taken the sleeve right out of the case to check its authenticity before paying.
There’s 2 consumer rights EVERY customer has.
1. The right to thoroughly inspect the merchandise before purchase.
2. The right to walk away.
If he looked at other cases, there may have been genuine sleeves in most of them. It his own fault for not examining the goods properly.
Man haven't heard melt for ages. Love it! Get over it you got sapped for cash you drip. Even if you got ripped off right in front of your eyes you wouldn't nut up and say anything. Dweeb
In your cex do u have to ask for the games or are they on the shelfs an d if it is just take it out
Stopped watching once he mentioned the cover of the case. Virgin
When you buy the game you expect to get the real cover its an expensive game so its expected you get the real cover
@@finngray1476 it's a second hand shop what do you expect
Yeah I know, I was expecting like fake discs or summin wtf.
Who buys the game for the sleeve dude.... as long as I can play the actual game I'm happy.
well said
Yeah , fair enough but to someone who collects games its different isnt it , naturally you are going to want your collection to look nice rather than shit
Sc4rletAss4ssin you don’t understand collecting games do you
It actually fraud and deception. It's not the real thing. It is illegal to sell copies including the covers
yes but the reason it costs so much is because of the sleave. for example if this was just the disc it would be a fraction of the price, but the original casing and sleave is what really brings up the worth. it's not about being able to play the game it's about the worth and the fact is it's NOT worth £55 for the game on it's own.
I have no idea what you are talking about when you say 'fake' they just stamp the cover art.
David Kemble no. The insert is actually a laser jet copy. No biggie if you just want the game but has a massive impact on the value of the game if collecting.
this seems to confirm it www.jammaplus.co.uk/forum/forum_posts.asp?TID=78839&title=cex-dodgy-artworkcom
Free Breadsticks so what would the original insert be made of?
Free Breadsticks about as much as you telling me it was paper in the first place. Anyway, try not to worry about it too much. :)
Free Breadsticks I’m not totally convinced you have the capability to follow a thread and interpret and process the point that is being made. It’s been lovely talking to you anyway.
Bro wants a premium feel from a second hand game 💀
You went to a second-hand store fully expecting a 'premium feel'.
Been going on for years yet everyone makes a video on same week....
yup and the guys who started the videos actually got their own facts by researching it themselves and are very informative, but hey its all about views.....it's you tube lol copy and paste, copy and paste all day long
terry hawkins I feel like making a video to defend CEX, this is just ridiculous.
Crypto World Nobody got scammed, these people are just childish and butthurt.
I work at CEX the game isn’t fake, people steal our cases, so we make a printed sleeve for it so we can still sell them. We are a second hand shop so you’re not going get booklets either, Jesus man grow up
Reece Turner so technically he's still right from a collectors /customers perspective as its still not the original sleeve?
And it's still shit as yous only offer a 48 hour return period, and even the "2 year warranty" is flawed to heck. Especially when you try to get in touch with headoffice which is non existent to customers and the social media staff can sometimes take two weeks to even get back to you.
Oh I also used to work for cex till I left late last year
Trouble is. You never state that do you? You happily sell the real deal for the exact same price as the reproduction version don't you? That's fraud
pal yer like 9 mate ye are subbed to casey niestat lol
No offence mr cex man I'm 11 so I can't talk shit can I but the store if for nerds like me we are picky collectors so don't be pissed at him he's a collector man 😂
Reece Turner You have the exact same name as my best mate lol
"Fakes"
Is it too much to ask to just enjoy the game?
If its "fake" why should he? God you kids today, you'll accept any goddamn shit when its not right won't ya! Fake junk shouldn't be out there on the market to begin with, you might want to address that factoid before defending any lame crap out there y'know.
Yes, you caught me I am actually 8 years old. You can obviously tell this by the fact that I care more about the actual game then the video game cover, shocking I know. Seriously? Why should he buy the game? To enjoy the game maybe? And to actually play it rather then admiring it on your shelf. I apologise for my immaturity about not having a temper tantrum about a box, I'll do it next time I buy a game from cex. Does that mean I'll be able to be mature like the rest of you?
Sarcasm aside, I get why he is pissed off but when you call a game 'fake' due to the cover art, it is taking it a bit too far tbh
Its his issue not ours, but having experience buying stuff from CEX i can kind of understand his position i'll admit. But yeah i wouldn't have made a video about it all though, i'll at least admit that much!
@Arakius • _ Oh, hello person replying to my 2 year old comment.
I didn't run into the same problem but I did run into one. I bought a mad max game for £10 then sold it back to them about 8 months for £2. A couple weeks ago (Which was probably about 3 years since I originally bought it) I was the at the same cex store and they were selling it again for £10.
Also it is mentioned in ts and cs that if a case of sleeve is broken or damaged they will give you a factory product.
I absolutely hate CEX, they used to be sound back in the PS2 days, now they give you nothing and mark the price up so much
SeumiseuTV - 스미스티비 Cex was the go to place back in the day. The price they paid for your stuff was fair. They must of just got too big and greedy
It's a company for profit, lkke every company ever, they're not going to take a loss for a customer are they
SeumiseuTV - 스미스티비 Still not as bad as Game...
I bought 5 games for £10 last week at CEX.
How about just check first
Fun fact: cex is pronounced sex
He doesn't want him mum in the other room to hear him say a naughty word.
They also have an employee festival every year called Cex Fest - and everything is free!
Rory lol that made me actually laugh out loud on the tube
Their free wifi is actually called unprotected cex
If he said that then it would get demonetised...
They now mark repro covers on the front top corner at my local CEX (Swansea). I will not buy from CEX online if I am looking for games to add to my permanent collection BUT you can return an online order for full refund at your local store within 14 days, and the refunds come in pretty quick. So what you could do is order in stuff you want and return the games at your local store that don't fit the bill. Can they stop you from doing this over and over? I'm not sure.
Enjoyed the video bro, I’ve been sticking to GAME and other brand new game retailers unless I have to, since I got my PS4 in 2017 because the games are a lot more expensive and the guarantees vary
this guy is just saying bs
Where I live the CeX is
.Sells cheap items
.Good quality
.The store doesn't smell like others are saying.
.Ive gotten a fair amount of money from trading in my old games.
The only problem I've had with CeX was when I bought my razer black widow keyboard, the cable was broken and I had to position it in the right place for it to work, when I was re-arranging by setup it just started working so I had no need to take it back.
- you don't buy a game to stare at the cover
- grow up - there was a great explanation of a CeX employee telling you why they do this.
Scott where u live?
Scott same but your mom gay lol
Scott it's like buying a supreme bag and finding out that it's made in primark and they decided to put the primark logo inside its fake I get what he is saying but your right too lmao
i know i got enough money to buy aload of stuff
Scott "you don't buy a game to stare at a cover" he's a fucking collector, he collects games so they look nice on a shelf, he's not gonna want a fake cover in his collection, he wants it to be authentic, also that cex logo would literally kill the price of that game in the future
I expect nothing less from a company that's has a festival every year called "cexfest"
You need to get out more and get a life
Mark Burton i’m not joking its true look it up
RandomName Last Name I'm on about Cex fest you idiot.
RandomName Last Name what?
What's wrong with the festival?
Even if they say they can only give you in-store credit, you're actually entitled to a full refund if it wasn't stated when you bought the item that the cover was a reprint. It's protected by law as your rights as a buyer.
I think he's lying. We have CeX in Ireland and up to after 30 days after purchase you get a cash refund. Unless you bought it with store credit
When I saw this video I went straight to my games to check the covers
Lol same
Who the fuck actually buys a game manual separate. Also is it really a big deal that it's not a real cover does it actually matter? NO
Its a pice of paper it is rare 😂😂😂
If he wants to re sell the game it makes it much more valuable
hes a collector tho?
Virgin collectors
He's buying rare games. The manual and cover add (a lot) of value
I want to just point out, as a person who works in a cex store (not in the UK) the reason that the sleeves of the games are printed out is because people bring in games to us and they don't have covers. Usually the printed sleeves are darker in color to the original and also you can tell they have been cut out.
Yea I've seen this usually tho its just for the marketing you wouldn't have bought it otherwise coz the game disc would have been fine but original game art would have been all torn or have coffee rings onnit plus even my old sega mastasytem games had those shiny bits on that you can't print off easy to spot
I want to buy a proccesor from CEX, exactly A10-5800k, is it worth?
He's complaining from a collectors view not just a gamers. A collector receiving an inauthentic item is a problem. It's second hand sure but it's a company doing it, not a person. Making it illegal under copyright law (according to him. i can not confirm) and immoral. Had to restate this point seeing as half the complainers here didn't even watch the full video. He doesn't just want a game. He wants an authentic collectors item and fair enough i say.
LilyBizkit his issue is that he went to CEX for a collectors item.
The store buys in all its products, or products get traded from another store where it's been bought in there.
This is not the store you go to get the Collectors experience.
They are legally only selling the disc and nothing else.
The covers and cases are just placeholders because they don't always buy cases in with the discs
When you go into CEX, EVERY case on every shelf is empty. You take the case of the game you want to the counter and they find the disc for you on the back shelves and put it in the case you picked up.
I can understand someone not noticing that this is what happens in the transaction, but the store makes zero effort to hide this.
This isn't a store you go to pick up collectors items, it's where you get cheap discs from.
Source: I used to work there.
I'm aware of this but fair enough. both my and his arguments were based on it being illegal under copyright. If it's not then it's his fault, though i think they should advertise it if the item is known as a collectors item, which i assume the item is.
It's not illegal under copyright at all. CEX makes no claims that they're selling brand cases with their merchandise.
The fact that they have giant CEX stickers on the back of their printed covers, and the obvious lack of quality within the print itself says as much
It's completely legal and something you should expect at a resale store.
The only legitimate branding they have to add are BBFC stickers to display the age rating if it doesn't contain that on the cover already.
If a disc is fake, that's when you have a legal issue and you get a full refund for it.
i know... you've already said this in your first comment. i'm not arguing your points, if it wasn't clear
i was just checking games that i bought from CEX luckily none of them had fake covers but i noticed that one of my games (Final Fantasy XII The Zodiac Age) had a reversible cover with a nice fancy artwork.
This is a real shame, I bought from CEX in their early days when they did good deals, but I went to look in one of their stores recently and they're nowhere near as good as they used to be : / online too the prices don't seem anywhere near as good for what you get anymore.
ive been shopping at CEX for 18 years , the only problems ive ever had was the wrong disc in like 5 cases sometimes getting the game above it , or when they cant find a disc .
Surprised its taken people this long to notice.
martin sheridan I can’t speak for anyone else but I only just noticed because I have always bought new games until recently when I bought a Vita and was given a PS3. CEX are one of the few places that sell second hand games so I bought three or four games for the PS3 from them. None of them were in particularly good condition and one had a fake cover. When I checked back in the store, I noticed loads of games had reprinted artwork. Honestly, it had never occurred to me that they would do this until that point. I probably should have known better but I really didn’t expect such shoddy business practices from a high street store.
It's not fake! The game itself is real. I understand why you are frustrated but their not scamming or anyone else.
It's not a fake GAME, it's a fake or 3rd party reprint cover art/sleeve.
Yes they are. If I buy a game, that isn't sold as a reproduction copy with some warning then I'm expecting a 100% genuine product. The case, manual, disc, inserts/leaflets & cover art needs to be original printing or a reprint by the official maker THEMSELVES, not CEX.
Is it that hard to understand how this works? Example.
I collect stamps. I buy stamps and one day I realise some I purchased were fake, but I paid a lot of money for them and didn't get the ones expected (for myself or to re-sell it does not matter) what would you do? Spend 200 and get the wrong product and tell me you won't complain at all.
but CEX can't offer what they don't have, if they were offered the game without the leaflet and without the cover art, what do you expect them to do
Mocks How about do what any other normal business does... Not take an incomplete or faulty product? If it doesn't have the original stuff don't take the game to sell.
pescod96
Jeez.
What crawled up your arse?
wierd horribble goths that plague society with their introvert behaviors that put people off engaging them. what crawled up your ass?
CEX used to be great years ago, back up until the late PS2 era or so then they really changed. There used to be loads of cool imports, good prices and huge variety then it went utterly SHIT for a few years, a bad patch and now with a resurgence in gaming they are big again but they seem to have got a little bit greedy. The odd good find here and there but I'll have to keep an eye out for these shenanigans.
I used to be a collector (before i sold on a lot to give my children more things for themselves) and if a cover print is actually close i never had a problem. You could do it yourself with google and some glossy paper for your printer. Done. No need to be a wetbag, man.
you need a tug mate. go outside, the graphics are amazing bro
blood blood would you shut the fuck up
ummmmmmm....nah
blood blood what?
blood blood ?
blood blood unfortunately his stamina never was upgraded, so he cannot xD
I got the exactly same game from cex and there was NO cex logo
lolking123456 you probably didn't because he bought it.
The Cortex
they can have more than one in stock.
They only reprint lost or damaged sleeves
What would you recommend? Game or CEX I'm not sure on what to choose.
Pick CEX it supports old gen games
Few CEX shops are located in Poland. I was going through hundreds of games and had spotted only one game with fake cover.
Cex prints fake cover and shouldn't be doing it. I get that. Totally massive douchebag move from cex and illegal.
People like to have a complete in box copy, also get that, but in this case cex states that there may not be a manual sent (as they also accept games without a manual as a boxed copy), so, fair enough from them.
What I don't get is people buying games for a collector's purpose (not gaming purposes) from a generic second hand store like cex. They don't even have photos online of each product. They aren't specialists in gaming. With luck they'll have a cex employee that cares. What was everyone expecting? Mint copies?
If you are going to buy from them, you know you risk the cex lottery, mostly ends up with a copy of a game with original box and inlay but no manual.
Here's the fun part:
There's always ebay auctions of games in good condition 95% of the time they end up cheaper and in better condition.
"But Sete, I have to pay shipments of over £5" - Welcome to most European gamers problems.
"But Sete, they aren't UKV versions" - Most games have multilanguage options, same stuff in the end, just because it's a UKV doesn't make it better.
TL;DR - don't buy from cex if you aren't willing to bet a few times and risk getting incomplete copies. You can always send it back. Ton of other, better stores. Not so cheap but maybe you guys shouldn't place your standards and expectations too high.
FinalFantasySete very well said and put.
I think there is some truth to that but still any company that doesn’t accept a return for something that wasn’t clear is not good. I would never consider buying these games from CEX either though.
The casing is on the shelf before you take it to the counter. You as the customer have the right and should inspect the packaging diligently before putting down money.
There is absolutely no excuse not to inspect the fully boxed product before buying. If you're throwing down 55 quid on a gamecube game and NOT fully examining the box and cover inside and out then you're not a retro game collector, you're just a punter putting down money on games without thought or reason. You should be asking the staff if you can inspect the disc before putting down money, too. I know of people who have paid CEX prices (which are based on near mint/mint ebay prices regardless of condition) for discs that are scratched to hell.
If this chap had only done what he does at 1:36 on the video in the store he wouldn't feel like a total mug now. Looking at the back of the game covers in this way is standard practice among people that actually know what they're doing anyway... For all he knew the previous owner could have drawn a giant cock on the back of the cover. This video is a classic example of taking a product home and then inspecting it in more detail, then getting burnt and having buyer's remorse.
He's bought blindly, feels like a tit, and is now salty about Cex. And I'm not a cex fan by any means (quite the opposite, it's probably the worst supply for retro games) but for all it's aesthetic, it's a second hand shop selling used shit that most likely kids (if you're going for retro nintendo stuff) have been playing with. There's no lottery, these people self-labelling as collector's (even though they don't seem to know what they're doing) should learn something called checking the products out.
Just to be clear, they wouldn't be doing it if it was illegal. And just to be clear, the Consumer Rights Act legislation in regard to returning products relates to if the product is not as described or fit for purpose. If it's not advertised as an original cover, and he wasn't told by a member of staff that it is original, then there's no law being broken. Returns for a change of mind are not something any company is legally obliged to do, they have to follow their returns policy, but usually for a change of mind, it has to be unopened, (as is the case with the majority of retailers)
I agree with buying in-store (I mean all the cover repros are easy to identify, you'd have to be pretty gaming ignorant not to know it) but online there is no way to know.
You all need to get grip yourselves CeX have been doing this for years it's nothing new. also other shops are doing the same thing. Instead of bitching about it why don't you look at the cover art before you buy the game.
thezone1000 that the hard part for him and it the new thing to do
I have to agree.
If you're going to be a "gamer" or retro gamer you need to know about the products you're buying to the extent where you can spot a dummy cover.
It's not rocket science. These are second hand goods. This is the equivalent of buying a vinyl record that's scratched to death or an antique table with woodworm. The vendor has been a wee bit cheeky but you're the mug who bought it.
Crypto World no one said CeX is in the right but why target one shop when a lot of stores that sell pre-owned games are doing the samething and getting away with it. This has been going on since the late 90s. At the end of the day I know it's not right but the developers are not getting the money anyway since the game is pre-owned just look at the box before buying it's not that hard.
You can't look at the cover art if you buy stuff online, only a generic cover, loads of items don't even have pics which is even worse.
upfrontbear74 if you buy a game online and there's something wrong with it or you just don't want it you can easily take it back to your local store for a full refund.
What CEX do his cut the middle man do when you can get more off the streets
Back in the late 80s, Nintendo successfully sued Blockbuster for photocopying user manuals for their rental games. I wonder if this falls under the same issue there.
To be fair i see his point. I collect guitars. Some guitars you can spend 3k plus for. Now if i was to buy a used 70s telecaster for a few grand i would want it all to be original. Original pick ups, pots, bridge etc. Anything other than that devalues the item substantially
It's literally in the Terms and Conditions he agreed to when he bought the game that if the original sleeve was damaged then CeX would reproduce it. Also a reproduced sleeve doesnt make the entire fucking game fake.
He’s gone to a place where they sell trade ins...not the right idea if you want something that is 100% perfect
Joe Smith it was just an example. Me personally have never spent 3k on an instrument.
But the point still stands lol
I bought halo 5 in cex open the box disc scratched didn’t work it was pre owned of course
Potato 797 what do you expect with second hand stuff if you buy second hand check condition of disk its common sense
colin kinch you are right it’s obviously not common sense as it’s not very common lol
No he shouldn't be expecting this, CEX have to and states in their policy they ONLY buy used games off people if they WORK. CEX are required to test the product in store before they buy it off the person trading it in.
okay but that is CEX's policy when your employing teenage staff or full grown goth men they dont give a fuck it only implies complications to sales they have to make adhere too or make. you sound like you've never worked anywhere or in a lot of places because almost anywhere i know of a business tend to have hidden productions of policy's which are only talked about through higher up staff which pass it off to the lower staff to create an easier target of sales or production. its no different in the 90%+ of cex stores that do this any i have went to always try selling off scratched or in some way broken items. 'working' and 'damaged' are 2 different things aswell.
Potato 797 sue the fuck out of them
I just bought a poster from CEX today and somehow I’m here
how long does it take to come?
I understand that you like an original cover for your retro games, but I feel like it's not a problem for a lot of people who literally just want to play an xbox one or ps4 game and aren't bothered about the collecting side of it.
Crypto World I never said that copyright infringement was good, and I agree they should have generic cases. However I think they know the games are more likely to see with a reproduced cover art because it looks legit to people who don't know any better, deceptive but I think that's why they do it.
You just don't charge this price for fake covers. In today's market the inlay and manual really up the price.
Pinder Productions agree on modern games but no one buys old games and pays premium for disc / cart only
A true collector will always check everything over before leaving a store. People need to realise that many games are played by a younger audience. Some stuff like cases and covers are easily damaged and CEX is doing its best to get these damaged boxes into a saleable condition. So what if they re print the covers. Hell If no CEX logo was on the cover itself, people would be none the wiser
Crypto World What did your comment even say or prove? You just said something unrelated to the topic
Its a cover, you buy a game to play it, not stare at the cover all day 😂😂
Abdul Ali if your collecting you want the original, that game ain’t worth £1 to a collector if it’s not in original case etc..
Abdul Ali ok I get you and I do side with CeX but people who say what you say must not understand that he is a collector
Abdul Ali where you’re going wrong is when you say “you buy a game to play it” because in this person’s case, he is buying the game to collect it, and play it as well. When he bought the game he was expecting an authentic replica. So it’s value will go up in the future. But not with the CEX logo on the cover
Abdul Ali with gamers its like an antique
2 Pac you are aware these games arent made anymore thats why they are valuable
The only time I ever bought something from CEX was in January this year. I'm a little sad they closed their physical store locations in the US, they had nice deals on computer parts.
likely from idiots like this they even struggle in there own country of the UK we only got 2 that i can think of here in Scotland
Bit late now, but I think cex now puts stickers on the front of boxes saying it's a reprinted sleeve. May just be the one near me though
Its a matter of transparency. Should CEX be selling the item for full price? If they want to. Should CEX at least make you aware the cover is not genuine? Yes. Most buyers wont give a shit, but as a collector I see the point of fustration. Live and learn.
If it was 49.99 with original and 49.98 for replacement. Does it matter if you wanna pay for it pay it if not move on.. plus in car you get go see the disc and know it won't be scratched up
This has to be a joke😂😂😂
JAY-I why?
I know, it’s just a cover
Jon G no it’s his life lol
Sebastiano Brussato he was the type of kid that got bullied at school
most people who say that where themselves...
Legend says he is still mad over a cover
How old is Game Cube now? My covers are all faded from being under the sun too long...
I know I got black ops 2 from cex and it was laserburnt so I went back and they said we can't take it beecaue it's laserburnt but I got it laserburnt
Xbox 360 halo 4, if we give that in CEX they say they only will buy it for 1p
J SHANN yes because the Xbox 360 is dead
I bought futurama for ps2 in my local cex shop which was marked as £3.... but on the back, there was a price label for 99p (a sticker applied by cash generator a few doors away) .. as the cashier rang it up he said "that's £3 please" I replied..No! It's marked up as 99p on the back, the cashier peeled it off immediately and said I don't know why that is on there.. I laughed and said to him next time you get games from cash generator and resell them at a higher price make sure you peel that shit off before putting it on your shelves.
In hindsight I should have protested but I really wanted the game. 😔
Ebay
it's just £3
You do realise people buy things from one store and sometimes trade them in at another, right? Whoever bought that game in just didn't remove the old sticker.
Furthermore, this myth that if something has changed price and still priced up lower, that it has to be honoured? That's not true. The retailer reserves the right to remove any item from sale at any point in time, and does not have to honour anything mispriced.
Christ almighty I've never heard anything like this before
Imagine complaining for a game that cost £3😂
How does a fake sleeve impact the gameplay?
What? I don't believe this.
TwiggyMnsn neither do I
Sometimes if the cover has been lost in-store/ in-transit we send off a request to our media department and they'll print the cover like shown above. its not fake its just not original, its not a scam we're not hiding this and if you're not happy when you see it you dont have to buy it...
Neither do i
+Aznatsoc Henighan scammer!!!!
No. it is fake, its not the original, if you're selling a product and advertising it as the genuine article then it should be. If its not the original cover it should state that it isn't the original. The only reason they're doing this is cos they know its worth less without the original, hence why you see games at GAME and other places in plain boxes and they're worth less.
Mate it’s a cover. You’re talking like the disc is fake. I understand it’s a collection thing but they print their logo on it to say yes this is a reprint, they’re not being deceptive or hiding that’s it’s not the original cover. As a collector it’s your responsibility to make sure what you are buying is all legit by checking it over.
Matt Beardsmore when your selling said game with said repro cover at full price its a problem and illegal period
@@thestardustgamer296 it's just a cover. Nintendo have confirmed that they alow missing covers to be reprinted. The buyer needs to be aware of the Repro cover though
@@joshuasmith4615 Like i said selling a game with repro covers is illegal and inmoral period real collectors go for games with real covers and stuff not fake shit think before you talk
@@joshuasmith4615 www.nintendo.com/corp/ippolicy.jsp
Are the games all second hand cuz I bought a game with scratches but t worked
I buy a lot of games from CeX but I usually don’t buy the collector type games, so it doesn’t really affect me. But I can see how frustrating it must be.
Can anyone advise.. Recently purchased a mobile phone to replace my daughters broken phone. Paid £55 which is quite reasonable for a second hand phone. Went home gave to my daughter and she Googled the brand to find the phone brand new was only £29,99 from the manufacturer. Is this legal to overcharge almost 75% for a second hand phone ??
Call me jealous of your ability to overpay for overpriced rare games, but its collectors like yourself who are pushing up the retro prices for everyone else. Why why why pay £190 for frogger beyond? Its shit and your giving off about fake paper! I think the bigger problem is the number of youtube pratts doing showoff video's "Oh look at me and my expensive collection" really!
Retro gaming is a bubble right now, created by nostalgic 25-30 year olds finding out they have money and that they enjoyed their childhood games and memories. I'm getting very tempted to cash in on my old games and consoles in the current market and just got to emulation to scratch that itch.
No way is the real value of games that sold in the 100K's and MILLIONS only a couple of decades back, with a tatty box, at the prices that are being quoted by the market currently. If you're buying "Frogger Beyond", you're not buying "gaming history", it's just an expensive toy (or more likely, dust collector on the shelf)
Once the hipsters get bored they'll be charity shop fodder again. Maybe not so much the SNES stuff, but anything on a disc for sure.
vorebiz well said mate! I collect games to play simply as that, have been doing so for about 30 years now. Don't care what my collection is worth today but i will be damned if i am gonna jump on the "buy it at any price" band wagon! What really got me about this post is, he says firstly that he normally buys the most expensive games for each system then works his way down! And secondly that he has gone back and bought further goods at Cex, even though they ripped him off! Like i said just cause you pay £190 for a game doesn't mean its worth £190, its just that you were stupid enough to follow the retro hype train. Example Panzer Dragoon Saga on the Sega Saturn lists on ebay for hundreds but who actually buys?
I remember when PS1 final fantasy games (VII through IX) were like 40 or 50 quid each a few years ago. Some of the boxed SNES mario goes up and down all the time as well.
The market is completely all over the place. The current moment in time definitely looks like a bubble. If anyone is buying a game for £190 because it's "rare" and they think it might be worth several times that in a few years then they're in the wrong hobby, as you say the games should be bought to be enjoyed ideally. If you want to collect-and-speculate almost any other collectable is better than this stuff, especially if you're paying ebay prices +20% at CEX.
vorebiz absolutely on the money with that view mate! I just get annoyed at the vast number of youtubers pushing prices through the roof. Collect for fun like the GameChasers or collect to play like MetalJesusRocks. The most i have payed recently was £42 for Metal Gear Twin Snakes on Gamecube, before that i picked up 3 collectors editions in a Game Store stock clearance. Mirrors edge big box collectors edition with statue, steelbook, tattoo and artbook £50, Mafia collectors edition with vinyl records, coasters, steelbook, artbook and season pass £45 and finally Doom collectors edition with steelbook and lightup statue £30. Would i have bought them at full retail not a F##king chance. So when i see these idiots buying Frogger Beyond at £190 i just despair. Ps i open every collectors edition i buy, i play the game, display the statues and i listen to the soundtracks.
Crypto World oh dear i must have touched a raw nerve. Judging by the likes on my comment seems us 45 to 50 year olds must have, oh what's it called "COMMON SENSE"
You definitely jumped on that bandwagon. Just check the cover before you buy!
I was new to the scene before I found out they did this. If I knew I would have checked and I did jump on the bandwagon mainly to showcase that it's throughout the UK and not just down south.
Everytime I buy something from cex I always check the disk so it no scratched and if it is then I ask to clean it as it for free.
I bought Crash Bandicoot Wrath of Cortex for the Ps2 and when I got home I noticed they gave me the Playstation essentials disk. When I went in the next day they didn’t have the regular disk and said that they don’t distinct the discs as separate versions. This is pretty annoying because it’s happened a few times and I think it shouldn’t.
Completely agree mate.It happened to me with dead or alive 2 and Resident evil code veronica x,i bought the black label versions but they gave me the platinum version discs.Annoying as I'm a video game collector/gamer
So hang on your a collector but didn't bother to check the cover? That sounds like a you problem
First thing i check is the cover
Im 100% sure you are the only person who is moaning
I bought a few months ago Simpsons hit and run ps2 Platinum, it said platinum on the cover, when CEX sold me the game, they gave me the normal version instead cause they keep the games outside the boxes in small sleeves behind the counter and they just grab the games quickly and shove them into the cases
That happened to me and I just didn’t give a shit.
GTA 3 PS2 platinum case with r* north logo and original GTA 3 PS2 regular disc with DMA logo.
can i safely buy a gpu for half the price on cex?
calm down mate
this is a straight up bruh moment
Cex is very different in uk than poland.
wait, cex is in poland?
@@Sundjer_Bob_Kockalone yeah. Walk down the street on piotrkowska in Lodz. I have been there a couple of times.
So is it safe to buy a Ps4 from there?
i got guitar hero for ds and paid the proper price but on the box it says cover reprinted
Just check the cover art before you buy game fs, i don't see why its such a big problem 😂
I will give this video a like because my little cousin also has Autism 👍 good job Pal!!
7th Clone sounds like you do too
looooooooooooooool sad though cause its true
pescod96 - Luke and Digital - Your views on autism are some what inaccurate. I am autistic and i think this guy is a cry baby. He managed to get the game and played it so whats the problem. I could not give a toss if the cover was fake. Its an old game and the chances are the cover needed replaced. Its not a scam. Pathetic is the correct word to use.
Thanks pescod96. My bad for not fully understanding your comment. I didnt watch the whole video as i also found it too cringey lol.
Greg Marshall I know autism is where you cannot understand social concepts, it's more of a meme
I never minded getting store credit for refunds and trade-ins from Gamestation, because I knew they (at least at my local store) used to be trusted since they setup shop. Used to also go there all the time to buy games for very cheap that made my childhood a very fun one to say the least and they were even fair on their trade-in prices... Sadly they eventually closed some years later after I left college. Ever since, we've only had CeX and Cashconverters. Both of which don't give me that nostalgic and happy-go feeling my gamestation store used to give. You're only there to serve them, rather than it being a mutual thing.